New I-mac stuck on registration information

I am trying to set up my new imac. When I got to the registration page, I can't click on my account drop down bar. I filled in the info but continue stays grey and won't let you click it. I scrolled through the privacy policy, tried turning it off and back on. If I try to go back it only lets me go to the page before and nothing changes... I've never had a problem with an apple product before... help!

You may have tried some of the things mentioned in the following:
Disconnect all devices when troubleshooting.
Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
Blue screen appears after installing Leopard and restarting
Last resort:
Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius.

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New Macbook Pro stuck on transferring information screen?

I just purchased a MacBook Pro and attempted transferring my information from my old Asus laptop running Windows 7. I downloaded and installed the Windows Migration Assistant, and about half an hour into the transfer a screen came up on my Asus saying that the connection had been lost. After waiting about an hour with no success, I closed the window on the Asus and decided I could transfer the information at a later time. However, the transferring information screen on my Mac is still up, and I can't get it to close. I would prefer fixing the problem to transfer all of my files now, but I also don't mind simply closing the program entirely and transferring everything later. However, I don't know how to get out of the transfer screen on the Mac. I don't really want to manually shut down the computer, as I haven't entirely finished the setup process. Any ideas? Thanks!

Welcome to Apple Support Communities
If your Mac and PC are connected by Ethernet, unplug and plug that cable again. If not, you have to turn off the MacBook by holding the Power button.
In the next startup, try to transfer your files again. It's important not to interrupt the transfer process, because in most cases, you will stop it and you won't be able to resume it

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I think that I was not clear. I am not having a problem with any of my user accounts, this has to do with the initial setup of my Mac. The registration information is automatically populating form and apps with the wrong data. I have searched pretty exstensively and have not found a solution. I have resorted to an Erase and Install. That should do the trick.

My registration information

Please mail me at my account my registertion information with otn

I think that I was not clear. I am not having a problem with any of my user accounts, this has to do with the initial setup of my Mac. The registration information is automatically populating form and apps with the wrong data. I have searched pretty exstensively and have not found a solution. I have resorted to an Erase and Install. That should do the trick.

I'm using migration assistant to transfer files from my wife old net book to new mac air and the pc dropped out during transfer. Pc now says waiting for mac to connect and has is stuck at transferring information. How do I get the process to continue?

I'm using migration assistant to transfer files from my wife old net book to new mac air and the pc dropped out during transfer. I started up migration assistant on the Pc again and now says waiting for mac to connect! New MacBook Air is stuck at transferring information. How do I get the process to reconnect and continue?

Whew, good luck!
What version of OSX is on the older one?

HT3224 I am new to Mac and started transferring data from my PC to my new Macbook Pro. Connection was lost once I started and now my Pro is stuck on the 'Transferring Information' screen. How do I get out of this screen to attempt the connection again?

II am new to Mac and was trying to transfer data from my PC to my new Macbook Pro. The connection was lost however and now my Pro is stuck on the 'Transferring you nformation' screen. How do I get out of this screen so I can attempt the connection again? Is it safe to force shut down of my Mac and will it still prompt me through all the setup process again?

Welcome to Apple Support Communities
If your Mac and PC are connected by Ethernet, unplug and plug that cable again. If not, you have to turn off the MacBook by holding the Power button.
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I am new to Mac Pro but am purchasing one online. can anyone tell me how to get the information from my Toshiba onto the Mac. there are no stores in the state I live in. Do I need to find a location and will they do a transfer from my I Tunes etc?

I am new to Mac Pro and am purchasing one online tonight. Can anyone tell me how to get my information - Itunes, photos, and videos transferred onto the Mac from my Toshiba. the state I live in doesn't have an Apple store but I could take it to Minneapolis when I go. Any ideas where to begin?

You might profit from a visit to a Minneapolis Apple store. With a brand new Mac, I think they will be most helpful - not just with transferring files, but with other advice as well. And I strongly recommend you invest in a back up drive. The Apple folk can help with that as well.

I have changed my PC, deactivated Adobe Acrobat and tried to load on new PC. Got to registration and get the message " A problem was encountered while trying to send information over internet" this is 8 standard

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When I try to use it to make pdf files I get the message "Missing PDFMaker files
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Moving this discussion to the Acrobat Installation & Update Issues forum.

New to mac- imac stuck on create an acct page

I have purchased a used imac 700mhz with osx10.3 panther.
it powers on and I am trying to follow the prompts for setup.
I have filled in my information up to the and including the "create an account" page. at the bottom of this page there are 2 choices go back or continue. only the go back is highlighted and I cannot continue registering even though I have filled in the information required.
I downloaded the manual on my other system- which I am using now- a PC, hoping to get an answer, but on the first page of the book it says- once you have turned on your mac and set up your acct you are ready to begin or something like that.. well, I cannot finish set up. So, the manual is useless.
I was wondering if there was a problem with the internet connection. I have dialup. I have the imac connected to the phone cord with a splitter from the jack and a regular phone wire.
I am hoping someone here can help me finish the process so I can see how this system works. Can I get past this page without setting up on the internet? I was really just trying to check the system.
thanks! Kelli

I just installed Panther on my iMac G3 and It appears you select the internet connection after entering registration information, so I don't think it would have an effect. Even when you don't enter any info the continue button still appears to be active, It's just when you push it 'do not enter' style icons appear next to fields that need to be entered.
Something must be wrong :-/, re-install maybe>

New install - migrate from Time Machine stuck at Transferring Information

Just got a new MBP and hooked it up to my USB drive to let it run overnight migrating my old settings and Applications.
The bar's full, it says "Less than a minute remaining", but appears to be stuck. It's transferring my Applications folder apparently, or so it claims.
It's about 40 GB of data all told.
Any ideas? I'm going to try Firewire next, or copying my Documents folder manually so the amount of data is smaller.

Same issue transferring via FireWire 800 cables form an older iMac to a new one. Stuck at 1 minute for a very long time until the new Mac gave a message that the other Mac had stopped responding. It gave me the option of terminating the transfer, which I did. Then, it congratulated me on a successful transfer. Unfortunately, things are working poorly. For instance, iPhoto can't find my library. iMovie can't find my movies, etc.
Transfer help welcome.

Hi I'm new to Mac & I have bootcamp on it but am stuck, how do I get from Mac side to the Window side?

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My new 2011 mac mini is stuck at strat up screen and stays like that! How to fix

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OS X Lion: About Lion Recovery

Re-installing for a User whose Registration Information is Unknown

I've just sold my ibook G4 on ebay. I want to erase and install for the new user, whose personal information and desired "short name" is unknown to me.
How do I erase and install and bypass the set-up assistant (which includes a mandatory registration information) that appears before the installation process?
Thanks for any light shed on this question!

Joelius:
Welcome to Apple Discussions.
Here are a couple of procedures posted by Kappy that should accomplish what you want done:
This is the simple method and doesn't involve erasing the hard drive.
Boot from your OS X Installer. After the installer loads select Disk Utility from the Installer menu (or Utilities menu if using Tiger.) After DU loads select your OS X volume from the list on the left, click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (3.0.3 for Tiger) and/or TechTool Pro (4.1.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Next, boot to single user mode. Restart the computer and after the chime press and hold down the COMMAND-S keys until the computer starts up to a black screen with white type.
3. At the prompt, type the following commands, each command followed by the Return key:
/sbin/fsck -yf
mount -uw /
rm /private/var/db/.AppleSetupDone
shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when you reboot, it will send you through the Startup Wizard.
This is the long method:
Follow these instructions step by step to prepare a Mac for sale:
First, back up the data:
1) Shut down all Virtual PCs. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
2) Clone to an external drive using Carbon Copy Cloner.
Next, prepare the machine for the new buyer:
3) Deauthorize the computer in iTunes! Deauthorize both iTunes and Audible accounts.
4) Remove Open Firmware passwords
5) Turn the brightness full up and volume nearly so.
Install a fresh OS:
6) Insert the OS X install CD/DVD.
7) Restart the computer while holding down the C key to boot from the CD/DVD.
8) Run Disk Utility from the file menu and erase the internal hard drive (optionally zero all data).
9) Install OS X.
10) Reboot the computer.
11) From the welcome screen, you can skip the registration step by typing command-Q.
12) When prompted, create an account (it will be an admin account).
13) From your new admin account, configure networking.
14) Then use Software Update to bring your system and all of it's applications up to date.
15) From Disk Utility, repair permissions on the new volume.
Now delete the account you just created:
16) Boot from a different volume (e.g. a firewire drive, if available)
17) Clean up the image using the following terminal commands:
prompt> rm /Volumes/<imagevol>/var/db/BootCache.playlist
prompt> rm /Volumes/<imagevol>/var/db/volinfo.database
prompt> rm -r /Volumes/<imagevol>/var/vm/swap*
18) Now you can get rid of the admin account you used to set up the machine Use the terminal:
prompt> nicl -raw /Volumes/<imagevol>/var/db/netinfo/local.nidb -delete /users/<admin>
prompt> rm -r /Volumes/<imagevol>/Users/<admin>
prompt> rm /Volumes/<imagevol>/var/db/.AppleSetupDone
19) Shut down and ship it to your buyer. When they get it, it will boot to the Welcome screen just like a factory Mac, except that it's better because it's completely up to date.
With acknowledgements to Kappy
Good luck.
cornelius

MIGRATING FROM POWER PC G5 TO NEW i MAC

Approx how long should it take & is connecting machines via ethernet cable the fastest?
Anything to watch out for?
Thanks.

Depends on how much you need to migrate. Ethernet is not the fastest. FireWire is faster - Target Disk Mode - and is what you will need to do using Migration Assistant. However, there are some caveats when migrating from a PPC to an Intel Mac:
A Basic Guide for Migrating to Intel-Macs
If you are migrating a PowerPC system (G3, G4, or G5) to an Intel-Mac be careful what you migrate. Keep in mind that some items that may get transferred will not work on Intel machines and may end up causing your computer's operating system to malfunction.
Rosetta supports "software that runs on the PowerPC G3, G4, or G5 processor that are built for Mac OS X". This excludes the items that are not universal binaries or simply will not work in Rosetta:
Classic Environment, and subsequently any Mac OS 9 or earlier applications
Screensavers written for the PowerPC
System Preference add-ons
All Unsanity Haxies
Browser and other plug-ins
Contextual Menu Items
Applications which specifically require the PowerPC G5
Kernel extensions
Java applications with JNI (PowerPC) libraries
See also What Can Be Translated by Rosetta.
In addition to the above you could also have problems with migrated cache files and/or cache files containing code that is incompatible.
If you migrate a user folder that contains any of these items, you may find that your Intel-Mac is malfunctioning. It would be wise to take care when migrating your systems from a PowerPC platform to an Intel-Mac platform to assure that you do not migrate these incompatible items.
If you have problems with applications not working, then completely uninstall said application and reinstall it from scratch. Take great care with Java applications and Java-based Peer-to-Peer applications. Many Java apps will not work on Intel-Macs as they are currently compiled. As of this time Limewire, Cabos, and Acquisition are available as universal binaries. Do not install browser plug-ins such as Flash or Shockwave from downloaded installers unless they are universal binaries. The version of OS X installed on your Intel-Mac comes with special compatible versions of Flash and Shockwave plug-ins for use with your browser.
The same problem will exist for any hardware drivers such as mouse software unless the drivers have been compiled as universal binaries. For third-party mice the current choices are USB Overdrive or SteerMouse. Contact the developer or manufacturer of your third-party mouse software to find out when a universal binary version will be available.
Also be careful with some backup utilities and third-party disk repair utilities. Disk Warrior 4.1, TechTool Pro 4.6.1, SuperDuper 2.5, and Drive Genius 2.0.2 work properly on Intel-Macs with Leopard. The same caution may apply to the many "maintenance" utilities that have not yet been converted to universal binaries. Leopard Cache Cleaner, Onyx, TinkerTool System, and Cocktail are now compatible with Leopard.
Before migrating or installing software on your Intel-Mac check MacFixit's Rosetta Compatibility Index.
Additional links that will be helpful to new Intel-Mac users:
Intel In Macs
Apple Guide to Universal Applications
MacInTouch List of Compatible Universal Binaries
MacInTouch List of Rosetta Compatible Applications
MacUpdate List of Intel-Compatible Software
Transferring data with Setup Assistant - Migration Assistant FAQ
Because Migration Assistant isn't the ideal way to migrate from PowerPC to Intel Macs, using Target Disk Mode, copying the critical contents to CD and DVD, an external hard drive, or networking
will work better when moving from PowerPC to Intel Macs. The initial section below discusses Target Disk Mode. It is then followed by a section which discusses networking with Macs that lack Firewire.
If both computers support the use of Firewire then you can use the following instructions:
1. Repair the hard drive and permissions using Disk Utility.
2. Backup your data. This is vitally important in case you make a mistake or there's some other problem.
3. Connect a Firewire cable between your old Mac and your new Intel Mac.
4. Startup your old Mac in Target Disk Mode.
5. Startup your new Mac for the first time, go through the setup and registration screens, but do NOT migrate data over. Get to your desktop on the new Mac without migrating any new data over.
If you are not able to use a Firewire connection (for example you have a Late 2008 MacBook that only supports USB:)
1. Set up a local home network: Creating a small Ethernet Network.
2. If you have a MacBook Air or Late 2008 MacBook see the following:
MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- Migration Tips and Tricks;
MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- What to do if migration is unsuccessful;
MacBook Air- Migration Tips and Tricks;
MacBook Air- Remote Disc, Migration, or Remote Install Mac OS X and wireless 802.11n networks.
Copy the following items from your old Mac to the new Mac:
In your /Home/ folder: Documents, Movies, Music, Pictures, and Sites folders.
In your /Home/Library/ folder:
/Home/Library/Application Support/AddressBook (copy the whole folder)
/Home/Library/Application Support/iCal (copy the whole folder)
Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
/Home/Library/Keychains (copy the whole folder)
/Home/Library/Mail (copy the whole folder)
/Home/Library/Preferences/ (copy the whole folder)
/Home /Library/Calendars (copy the whole folder)
/Home /Library/iTunes (copy the whole folder)
/Home /Library/Safari (copy the whole folder)
If you want cookies:
/Home/Library/Cookies/Cookies.plist
/Home/Library/Application Support/WebFoundation/HTTPCookies.plist
For Entourage users:
Entourage is in /Home/Documents/Microsoft User Data
Also in /Home/Library/Preferences/Microsoft
Credit goes to Macjack for this information.
If you need to transfer data for other applications please ask the vendor or ask in the Discussions where specific applications store their data.
5. Once you have transferred what you need restart the new Mac and test to make sure the contents are there for each of the applications.
Written by Kappy with additional contributions from a brody.
Revised 1/6/2009

Stuck at registration

I just had the hard drives in two Macbooks replaced. Brought them home from the Genius Bar. First one, perfect. Turned on the machine, the OSX bells and whistles, clicked that I was backing up from Time Machine, scanned, asked to configure internet settings, entered registration information...bang. Completely restored. Done. Computer two I've done the same thing. Plugged it in, attached the back up, OSX bells and whistles, click to back up from Time Machine, configure Select a Wireless Network, enter password, click continue, configures my computer, proceeds to Registration Information...
And I'm stuck. I have entered the info, but I can't select anything for My Account, and the "continue" button is grayed out. The only option is to go back to the Select a Wireless Network Screen... and nowhere to go from there. Help!

Is it asking you to identify the keyboard? If so it is asking you to press the key that is right next to the shift key. Press the up key and it should continue. A pc keyboard should work with out issue. If you have to reboot thats ok to the setup assistant should restart.
It sounds like the mac keyboard has some issues.

New I-mac stuck on registration information

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