New i3, 21.5 iMac hanging up can't reset
New i3, 21.5 iMac turns on then freezes up. Tried reset smc to no avail. Can move mouse pointer around desktop but nothing will respond. Something appears to be hanging up in the trash ben. Was transferring pictures from my external hd into iPhoto while iPod was connected when this happened.
Call AppleCare, the phone number is in your manual. You have 90 days of free telephone support and if you purchase AppleCare (highly recommended) it will extend your warranty from 1 year to 3 years and also extend the phone support.
Similar Messages
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I have a situation where the administrator password is rejected when attempting a software update. I think this happened because of syncing an iPad to the iMac. How can I reset the Software Update back to the administrator password?
You can reset the password with the install disk.
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Brand new 27'' i5 iMac hangs for ever at the apple screen
After 10 days of normal usage, by brand new iMac 27'' i5 started to hang during startup (rotating cursor at the apple screen). I found unreparable errors with Disk Utility, erased and re-formatted disk with zeros and reinstalled Mac OS X snow leopard. The iMac worked for a short period but soon after restarting gave the same problem of hanging at startup and unreparable disk errors. Resetting SMC and PRAM made the situation only worse since the Mac OS X startup disk refused to eject or operate (pressing C at startup). My only contact with the iMac (the slow DVD player) was now unreachable, too
I contacted Apple Call Center in Greece and asked them if I could return this faulty iMac (Dead On Arrival, DOA) with a new one, since I don't want any Service Center fiddling with a brand new, expensive but faulty iMac, that could soon give the same or worse problems. They told me that it is not Apple's policy in many countries(??) to replace DOA Apple machines.
I was wondering if this is true in other countries and whether Apple would play with it's own reputation by forcing users to "live" with "faulty in the box" Apple computers.
I'm very sad since I paid 2000 euros and the only thing I got is all this aggrevation!!
Any help or information and similar experiences would be appreciated.Hi I posted this reply on another topic today re freezing and hanging imac but it seems to have gone missing so I am posting this copy now so you will see what I have done. I have had the same freezing/hang problems. My imac is ok for a few minutes and then freezes. So after a lot of frustration I brought it to an Apple agent on 16th December. He could not find any obvious problem so he rebuilt directories with disk warrior and it worked perfecttly until the 24th December
and it was turned off until the 31st December. When it was restarted again it was back to the same spinning beach ball of death. I tried verify permissions and disk repair which said no obvious hard disk problem. I too sent screen shots to Apple on the 6th Jan but have heard nothing back from their engineers. So I brought my imac back to Apple agent on the 7th Jan and he has told me he has replaced the hard drive because I really think he could not pinpoint the real problem. My data could not be retrieved. The cost to me is 249euro or $303. Not really impressed with Apple or imac as this is the second big problem with this imac in 3 years and this time it is not covered by warranty. My computer equipment is never abused or worked full belt. So frustrating as I have loss 11 days worktime. If all these problems appear to be an Apple problem I think the least they can do is fix them for free -
My wife and I have 2 new iPhones and also have a mac book pro and an iMac. How can we share apps, music and contacts between all these?
Use the same Apple ID and password for purchasing in all these devices.
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My new MacBook Pro and Imac can't recognize my digital video cameras (Canon GL2 or Sony) via FireWire 800 9 pin to 4 pin cable. I've tried two different cables. Any suggestions? Thanks.
Is your DV camera plugged in to AC power (not batteries only)? When you step down from 9 pins to 4 pins, you lose the "power" pins.
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I bought a new iMac. How can I move my iWeb site from my old computer to my new one. iWeb is installed on my new iMac.
iWeb stores the data in a Domain.sites2 file whose default location is shown here...
http://www.iwebformusicians.com/iWeb/iWeb-Tips.html
Move this to your new Mac.
See this page for info about using iWeb with OSX 10.7 & 8...
http://www.iwebformusicians.com/iWeb/mountain-lion.html -
I just purchased an iMac. How can I use apps purchased on my iPhone and iPad on my new laptop?
I just purchased an iMac. How can I use apps purchased on my iPhone and iPad on my new laptop?
1) Congratulations on purchaing an iMac. But an iMac is not considered a laptop.
2) Apps you bought for you iPhone and iPad can interchange with each other, but can NOT run on an Imac or a MacBook.
You will have to buy the same title again from the Mac App Store. When you do, you can run them on your iMac and your MacBook. -
I have a new (mid-2011 27" Imac with 2 Thunderbolt Ports each driving one 27" Thunderbolt display.
Graphic card is AMD Radeon HD 6970M with 2Gb of VRAM. All works 100% in Lion but
in Bootcamp 4.0 running windows 7 Professional (64 bit) Only 2 of the 3 screens work not all three.
Tried updates, calling Apple etc. But no luck. Windows doesn't recognize the 3rd screen while
checking on the driver in windows is tells me it's the latest and best available. ? In VMware
Windows 7 also works fine over three screens so windows can do it. But I need it natively to
work. (i.o.w. in Bootcamp). Does Anybody know how to solve this, or if Apple is working on a
solution for this ? It really hurts to have one of these expensive screens staring at you being dead.I have a new (mid-2011 27" Imac with 2 Thunderbolt Ports each driving one 27" Thunderbolt display.
Graphic card is AMD Radeon HD 6970M with 2Gb of VRAM. All works 100% in Lion but
in Bootcamp 4.0 running windows 7 Professional (64 bit) Only 2 of the 3 screens work not all three.
Tried updates, calling Apple etc. But no luck. Windows doesn't recognize the 3rd screen while
checking on the driver in windows is tells me it's the latest and best available. ? In VMware
Windows 7 also works fine over three screens so windows can do it. But I need it natively to
work. (i.o.w. in Bootcamp). Does Anybody know how to solve this, or if Apple is working on a
solution for this ? It really hurts to have one of these expensive screens staring at you being dead. -
My imac hangs up after upgrading to new os
After upgrading to new OS my imac hangs up where it never has done this before. My apple care has long sinse expired and I am really bummed. It was clearly related to the new OS. Any suggestions for relief?
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there to Repair the Disk. -
i have a macbook pro can can log into a server, but my new iMac with lion can't even see the server--both are over wifi- how do i get the new iMac to see the server?
Without knowing what you have tried please open System Preferences - Sharing - File Sharing and select File Sharing. If you still have trouble you can call AppleCare in the morning when they re-open. You have 90 days of telephone support if you haven't already bought AppleCare.
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"Princeton" font is missing from my new iMac. How can I obtain it?
"Princeton" font is missing from my new iMac. How can I obtain it?
A simple Internet search reveals a number of places to download it for free. By the way, the Princeton font is not a default included font with OS X.
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My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10. This is wrong and I need help getting past this situation. Help!
Sure, you can get around it if you don't need the newest version of iTunes. I still use version 7.5 because the newer versions didn't strike me as offering anything I needed.
If you do need a version 10-something then you will have to upgrade your operating system to Leopard (fi your computer will support it) at least. If you need 10.5 for some reason then there's no getting around it, you will have to buy a new computer. -
Can iMac be updated or just get new one? On iMac with OSX10.5.8, 2Ghz Intel Core 2 Duo--it's so much slower than iPad. It hasn't had cache cleaned or "First aid". I'm wondering if a computer store/techie can clean/update it or better to put $$ towards new?
If you want to clean up your hard drive some, here are some of my tips, also.
Hard drive getting full or near full?
Do a search for and downlaod and install OmniDisk Sweeper and OnyX.
Here are some of my tips for deleting or archiving data off of your internal hard
Have you emptied your iMac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Other things you can do to gain space.
Delete any old or no longer needed emails and/or archive older emails you want to save to disc, Flash drive/s or to ext. hard drive.
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, Flash drive or ext. hard drive and/or delete any old documents you no longer use or immediately need.
Uninstall apps that you no longer use. If the app has a dedicated uninstaller, use it to completely uninstall the app. If the app has no uninstaller, then just drag it to the OS X Trash icon and empty the Trash.
Also, if you save old downloaded .dmg application installer files, you can either archive and delete these or just delete the ones you think you'll never install, again.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it do its thing initially, then go to the cleaning and maintenance tabs and run all of the processes in the tabs. Let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
If you have any other large folders of personal data or projects, these should be thinned out, moved, also, to the external hard drive and then either archived to disc, Flash drive or ext. hard drive and/or deleted off your internal hard drive.
Good Luck! -
Can I use iMovie HD6 on new Core i5/i6 iMac?
Can I use iMovie HD6 on new Core i5/i6 iMac with Snow Leopard? If not what older iMac version do I need? I want to be able to edit HDV mini-tapes (from Canon HV20) and retain excellent quality (no deinterlacing), and that's why I cannot use iMovie 8 or 9.
It wS the first thing I did, I even closed the iMac and unpluged it held the onbutton for 10 second, then resRted but tonosucces, I am writing from my iPad.
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If I download a video from my video camera to a new (current 1/12) iMac 21 inch, how can I burn it to a DVD using the computer itself. Is this possible? Do I need to buy additional software. Two salespeople at the Apple were a little confused about this. Thank you.
The DVD recorder I'm referring to is one I've use for years. It is not attached to my aging iMac in any way. I simply play the video from my camcorder (mini-dv tape based Canon HV20) into the DVD recorder and create a DVD that can be played in any DVD player. I can only do minimum editing so what goes in is what I get. This has been fine for creating dupes of the various things I shoot.
If I buy a new iMac (21 inch), I'd like to be able to download the video to the iMac through iMovie, work with it to whatever degree I wish, and burn it to a DVD that can also be played in any DVD player -- or to use as a master to dupe copies.
What I'm understanding from you and others is that this would be possible if Apple had included iDVD in the software that comes with the iMac, or if I purchase the iLife Family Pack, or buy the correct version of Toast. I'm hoping I can persuade Apple to sell me an iMac with iDVD installed.
Essentially I want to move from a basic process of creating DVD copies to the more sophisticated process of creating one from an iMac.
Thank you again for your help and wisdom.
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