New imac 2013 half screen black

We just purchased a new imac 27 in. Woo hoo! hmm the bottom 1/2 of screen is almost black- like 85% black. Bummer. Anyone else have this issue. Apparently turning it on and off 100 times is not the solution. I was hoping for a software / driver issue but I am beginning to think its the screen. Anyone else have this in 2013?

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Import wmv file to the project -Premier CS5.5. I got a half screen black!!

Hi I tried to import a wmv file to the project as i do everyday with Premier CS5.5. I got a half screen black!! Is anyone know the reason for that? Thanks!!!

It appears that Microsoft has issued the fixed update:
https://technet.microsoft.com/en-us/security/bulletin/ms13-057
See the "Update FAQ" section:
"Why was this bulletin revised on August 13, 2013?
Microsoft revised this bulletin to rerelease the 2803821 update for Windows 7 and Windows Server 2008 R2.
The rereleased update addresses an application compatibility issue in which WMV encoded video could fail to properly render during playback. Windows 7 and Windows Server 2008 R2 customers should install the rereleased update."

Hey, can i use the mac remote control on the new imac 2013? if so, how?

hey, can i use the mac remote control on the new imac 2013? if so, how?

No,
The new iMacs no longer have an IR receiver.
If you want to control your iMac remotely.
If you own an iPhone, iPod Touch or iPad.
Here's an app
http://regularrateandrhythm.com/apps/rowmote-pro/
or this
http://www.amazon.com/Satechi-MediaRemote-Bluetooth-Multi-Media-Control/dp/B0082 4948U/ref=sr_1_10?ie=UTF8&qid=1364328484&sr=8-10&keywords=Satechi
http://www.amazon.com/Satechi-Bluetooth-Pointer-Presenter-Control/dp/B00A3WRM5G/ ref=sr_1_1?ie=UTF8&qid=1364328551&sr=8-1&keywords=Satechi+Remotes

Just got the new iMac. The screen keeps jumping to the launch pad screen randomly when I am working in other applications. Please help.

Just got the new iMac. The screen keeps jumping to the launch pad screen randomly when I am working in other applications.
I have the magic mouse, don't know whether it is something to do with that? Any ideas?

If gumsie's suggestion isn't the answer, try logging into another account, like Guest, and see if you get the same behavior. You may need to clean the windows on the bottom of the mouse.

Can i install Windows XP on new iMac 2013 to use quickbooks

I have just bought a new iMac 2013 and need to use my Windows Quickbooks programme for our small business. I understand that I can use Bootcamp to install my Windows XP and then Quickbooks 2010/11.
Is it true that the new iMac Bootcamp no longer supports Windows XP? I realistically only use the Quickbooks every 3 months. What is my best solution to be able to use Quickbooks on my new iMac

No. Boot Camp only supports Windows 7 or Windows 8. If you want to use XP, then you will need to use virtualization software such as:
Windows on Intel Macs
There are presently several alternatives for running Windows on Intel Macs.
     1. Parallels Desktop for Mac and Windows XP, Vista Business,
         Vista Ultimate, or Windows 7. Parallels is software
         virtualization that enables running Windows concurrently
         with OS X.
     2. VM Fusion and Windows XP, Vista Business, Vista Ultimate,
         or Windows 7. VM Fusion is software virtualization that
         enables running Windows concurrently with OS X.
     3. CrossOver which enables running many Windows
         applications without having to install Windows. The
         Windows applications can run concurrently with OS X.
     4. VirtualBox is an Open Source freeware virtual machine such
         as VM Fusion and Parallels that was developed by Solaris.
         It is not as fully developed for the Mac as Parallels and VM
         Fusion.
Note that VirtualBox, Parallels, and VM Fusion can also run other operating systems such as Linux, Unix, OS/2, Solaris, etc. There are performance differences between dual-boot systems and virtualization. The latter tend to be a little slower (not much) and do not provide the video performance of the dual-boot system. See MacTech Labs- Virtualization Benchmarks, January 2013 | MacTech for comparisons of Boot Camp, Parallels, and VM Fusion. Boot Camp is only available with Leopard or Snow Leopard. Except for Crossover and a couple of similar alternatives like DarWine you must have a valid installer disc for Windows.
You must also have an internal optical drive for installing Windows. Windows cannot be installed from an external optical drive.

Is any one having audio glitches with the new iMac 2013 (fusion drive)no matter what audio interface they are using?, is any one having audio glitches with the new iMac 2013 (fusion drive)no matter what audio interface they are using?

Hello I recently purchased a new imac 2013 with fusion drive about five weeks ago I am currently using sounddevices usb-pre2 as my audio interface every 2 to 3 minutes i get audio glitches in the audio whether its itunes or the internet doesn't matter I checked on the internet evey on says its the fusion drive.it *****, I wonder if an update can fix this???

Have you read for possible solutions over in the "More Like This" thread over here?----------------------->

IMac late 2009, screen blacks out running Yosemite 10.10.2

My iMac's screen blacks out for no apparent reason, and the computer is still running normally. But I can't see it.
I thought temperatures were to blame, resetted fans with Macs fan control to speeds, where everything is nice and cool, the problem persists.
The screen might black out, for no apparent reason while working, or when idle. Trying to restart manually, it might black out while in the login screen, or even the apple logo. Or it might even restart normally and work for 8 hours. I have been trying to leave login items out, even Macs fan control an iStats, and the problem remains.
If I clear PRAM while rebooting, I might get a new lease of working life, but not persistently.
The problem started around two months AFTER I installed yosemite and with no new programs installed at the time.
Please Help.

And an Etrecheck
Problem description:
iMac screen blacks out in yosemite
EtreCheck version: 2.1.8 (121)
Report generated 1April, 2015 at 15:20:46 GMT+3
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (27-inch, Late 2009) (Technical Specifications)
    iMac - model: iMac10,1
    1 3.06 GHz Intel Core 2 Duo CPU: 2-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 0/DIMM1
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM1
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    ATI Radeon HD 4850 - VRAM: 512 MB
        iMac 2560 x 1440
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 1:12:55
Disk Information: ℹ️
    Hitachi HDE721010SLA330 disk0 : (1 TB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 999.21 GB (554.08 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    OPTIARC DVD RW AD-5680H
USB Information: ℹ️
    Logitech USB Receiver
    Apple Inc. Built-in iSight
    Generic USB Storage
    Apple Internal Memory Card Reader
    Microsoft Wired Keyboard 600
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
    Anywhere
Kernel Extensions: ℹ️
        /Library/Application Support/Avast/components/fileshield/unsigned
    [loaded]    com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
        /Library/Application Support/Avast/components/proxy/unsigned
    [loaded]    com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
        /Library/Extensions
    [loaded]    com.driver.LogJoystick (2.0 - SDK 10.9) [Click for support]
    [loaded]    com.logitech.driver.LogiGamingMouseFilter (1 - SDK 10.8) [Click for support]
        /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
    [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
Startup Items: ℹ️
    TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.avast.update-agent.plist [Click for support]
    [loaded]    com.avast.userinit.plist [Click for support]
    [running]    com.bjango.istatmenusagent.plist [Click for support]
    [running]    com.bjango.istatmenusnotifications.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.avast.init.plist [Click for support]
    [loaded]    com.avast.uninstall.plist [Click for support]
    [loaded]    com.avast.update.plist [Click for support]
    [running]    com.bjango.istatmenusdaemon.plist [Click for support]
    [running]    com.bombich.ccchelper.plist [Click for support]
    [loaded]    com.torch.update.agent.plist [Click for support]
    [loaded]    net.freemacsoft.LiteIcon.LIHelperTool.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.avast.home.userinit.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [failed]    com.jdibackup.ZipCloud.autostart.plist [Click for support]
    [loaded]    com.jdibackup.ZipCloud.backupstart.plist [Click for support]
    [failed]    com.jdibackup.ZipCloud.notify.plist [Click for support]
User Login Items: ℹ️
    Macs Fan Control    Application (/Applications/Macs Fan Control.app)
    Dropbox    Application (/Applications/Dropbox.app)
    Logitech Gaming Software    Application Hidden (/Applications/Logitech/Logitech Gaming Software.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
    RealPlayer Plugin: Version: Unknown [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
    AllMyTube
    GMail Counter
    SPOI Options
    Ultimate Status Bar
    SuperDrag
    Stop/Reload Button
    AdBlock
    YoutubeWide
    Magic Scroll
    ZoomBySite
    AllPagesZoom
    ClickToFlash
Audio Plug-ins: ℹ️
    DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Perian [Click for support]
    Tuxera NTFS [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         9%    mds
         5%    WindowServer
         3%    storedownloadd
         3%    MacsFanControl
         2%    com.avast.proxy
Top Processes by Memory: ℹ️
    438 MB    softwareupdated
    292 MB    Safari
    163 MB    com.avast.daemon
    160 MB    com.apple.WebKit.WebContent
    112 MB    iStatMenusDaemon
Virtual Memory Information: ℹ️
    3.28 GB    Free RAM
    3.84 GB    Active RAM
    624 MB    Inactive RAM
    739 MB    Wired RAM
    2.52 GB    Page-ins
    53 MB    Page-outs
Diagnostics Information: ℹ️
    Apr 1, 2015, 02:05:41 PM    Self test - passed
    Apr 1, 2015, 11:51:03 AM    /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-04-01-115103 _[redacted].crash
    Mar 31, 2015, 04:43:57 PM    /Library/Logs/DiagnosticReports/ntfs-3g_2015-03-31-164357_[redacted].crash
    Mar 31, 2015, 04:39:52 PM    /Library/Logs/DiagnosticReports/ntfs-3g_2015-03-31-163952_[redacted].crash
    Mar 31, 2015, 12:38:13 PM    /Library/Logs/DiagnosticReports/ntfs-3g_2015-03-31-123813_[redacted].crash
    Mar 31, 2015, 04:16:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-03-31-041625_[reda cted].crash
    Mar 31, 2015, 03:06:27 AM    /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-03-31-030627 _[redacted].crash

I'd like to connect my new iMac (2013) to my cable box to watch tv in my kitchen how do I do it?

I am interested in using the iMac we keep in the kitchen as a tv. Can I connect it to my cable box and use it that way? The iMac is new. I purchased it about 6 months ago. It's the smaller of the two sizes.

Not really. The only way is to have a system to Stream the TV images to the computer. To do what you want, Cable box to computer, you would have to use the computer as just a screen (TV) and although there is a way to use the iMac as a screen for another computer, Target Screen Mode, that won't work for connecting a cable box to it.

Driver issue with Windows 8.1 on new iMac 2013

Just got a brand new iMac and am attempting to install Windows 8.1 on it. The Boot Camp Assistant kept timing out on the support software download so I downloaded Boot Camp 5.0.5033 from Apple support and put that on my external FAT drive.
I was able to get Windows installed, but when I attempted to run setup.exe off of my external drive, I got a "Boot Camp x64 is unsupported on this computer model" error. I was able to work around this by running bootcamp.msi from a DOS prompt in administrator mode at which point the install seemed to go through successfully.
Despite that, I'm still getting no love on WiFI, bluetooth, audio, etc. I'm attempting to download again through Boot Camp Assistant on the hope that there's a later version for my machine that's not yet available for direct download but am not optimistic.
Any thoughts/ideas would be great appreciated. Note that I am running the latest everything on the Mac side (recent 10.8.5 Combo).
Thanks in advance.

Actually, that link is exactly what got me in trouble. Use Boot Camp Assistant to get the drivers.
As of this writing, Boot Camp 5.0.5033 will not adequately set up your drivers on a new iMac with Windows 8.1.
The only way I was able to get the WiFi working was to use the drivers automatically downloaded by Boot Camp Assistant. Presmably this is a newer version than 5.0.5033 but I haven't been able to find it anywhere else for download.
I should also note that I was having some DirectX issues running graphics intensive software even after updating through Boot Camp Assistant. These were resolved by downloading the latest driver for my video card (GeForce 780M). There might be other issues that will require a manual driver update but I've yet to run into any more.
Best of luck.

Bought new iMac 20" Faded Screen

I just picked up the new 20" iMac today, to replace my old Core Duo 20" iMac, and when I got everything booted and got to the Desktop I noticed the icons appeared to be faded. I did a side by side comparison with my old iMac and the icons on my old iMac were very Bright in color compared to my new iMac, anyone else having this issue, btw I tried messing with the brightness..
Message was edited by: johnyq
Message was edited by: johnyq

True. The old G5 17" iMac I had bought my folks 2 years ago was awfully bright out of the box, too. But, that isn't exactly the problem here. What you're probably experiencing is the result of the LCD film type Apple has decided to use on their new 20" iMac. If you look at the specs, it only has a viewing angle of 160 degrees which is even worse than the previous 20" model which had a 170 degree viewing angle.
I live in Boon De'Ville (aka: Myrtle Beach), South Carolina and we don't have an Apple Store, so I can't support my opinion yet. But if Apple is using TN film in their new line of iMac LCDs as oppose to IPS film like their Cinema Displays, then you among many others are in a world of disappointment as I once was/am.
If you're a designer or photographer, you'll notice the following…
Looking at your iMac head on, does your display appear darker at top, and washed out at the bottom? Use a solid color for your desktop image. Does it look like a gradient? If so, then most likely the LCD is a TN film-based matrix.
Because of the cheap parts, TN LCDs are produced alot these days. They are total crap and they are everywhere, like Circuit City, Best Buy, Costco, etc. It would be very hard to find an IPS or PVA LCD monitor, unless you go to a specialized tech store.
People need to be educated about this issue. It's serious. Coming from a much older LG (a beautiful IPS LCD), I never expected LCD displays to head in the wrong direction.
According to the specs, I'm guessing the new 24" iMac does not have this fault, since TN film can not display a 178 degree viewing angle. So, I am guessing the 24" iMac uses the same IPS film as their Cinema Display.
My suggestion would be, go to the Apple Store and see for yourself. Kneel down in front of it as if you were viewing it from your desk chair, so you can get a good idea.
For more info on LCD types, do a Google search. This topic is all over. Also check this link out: http://www.tftcentral.co.uk/articles/whichscreen1.htm

New iMac (2013 27" Model)

Hi,
Currently I'm deciding if I should get a new iMac 27". I am using a 17" Macbook Pro (2010 17") and it's not handling what I use it for (Video Editing).
If you have a new iMac and use it for video editing, could you please leave a comment below and tell me what you think of it. I would really appreciate it!
Thanks

Thanks for both your responses.
I'm going to be upgrading the RAM for sure, because that does make a HUGE difference in speed. Thinking of fusion drive, not sure about it however. The upgraded video card would be great, but it's an extra $1000 that I don't have. Processor I have heard dosn't really make a difference because if RAM is upgraded it's just as good?
If I was to buy just the 27" iMac, would that do good for me for a while in video editing?
I would love something fast and have used a basic iMac with no upgrading and it worked pretty good.
Thanks

Factory reset/wipe new iMac (2013)

I need to wipe my new iMac and all data, including passwords, ID's etc. But how? I'm giving it to someone and need to ensure everything is clear and not recoverable.
As there is no CD drive, I do have an external CD drive.
Software = OS X 10.8.3 (12D78)

The Installer will reload the rest of the files from Apple's servers. No disks are required or used.
(81293)

Instability (freezing) and crashing from Macbook Pro transferred over to brand New iMac 2013 i7.

I had a Macbook pro I installed some Plugin Demos (red giant and Filmconvert) a few days later one of my projects with multiple clips and lots of files in it crashes repeatedly after about 10 minutes of editing. on my older macbook pro it would freeze playback rendering me incapable of moving the head in the timeline. I would still be able to apply filters to a clip drag in a new clip etc however i would be doing it blind and I would not have the ability to move to a different part of the timeline (like the beginning or end). I contacted one of the techs and they blamed the plugins. we removed them and it seemed to work. however it didn't. on the same project it would continue to freeze after about 10 minutes of editing not at any specific place in the timeline but it would always freeze eventually. I already knew that my macbook was getting old so I invested in a new IMac 27 inches I7 Processor 8GB of ram and 4GB of GPU ram. i launch the same project in adobe premiere on this new computer and i run into the same issue. I attempted to reinstall and that made it worse. now after i ran into the same issue i was not even able to force quit the program. I restarted the computer and tried to run the program again but i still have the same issue. what do i do? is there something that i can do beyond uninstalling to reset whatever damage the 3rd party plugins did? is there something wrong with the particular project that I am working on that is causing the crash?

I echo the opinions above. The PC usually needs a fresh ground up install but the Mac doesn't. Just delete off anything you don't want any longer and enjoy your new iMac.
Regards,
Captfred

Vista login does not fade in, often black artifacts or half screen black

I've installed a legitimate copy of Windows Vista Business 32 bit on my new Macbook Pro 2.53 Ghz Late 2008 twice now, as well as installing all the bootcamp 2.1 drivers and getting to the latest windows update -
This still happens - the windows login screen (after the vista circular logo appears with the noise) is supposed to fade in as I've seen it do on my friends' identical macbook pro (but he installed vista 64 bit), but it never fades in for me - it either flashes black and then appears or sometimes the black will appear jagged and cover up half my screen for a second.
Does anyone else have this issue, and if so, know if it's a software/driver issue or a hardware issue? I want to get a new macbook pro if my graphics card or memory is messed up -
I'm not using fusion or parallels, just bootcamp.
Thanks,

Huh, it helped to restart the computer. :-) And I thought that Apple never needed to be restarted. :-)

New iMac condensation inside screen glass

I hooked up my new 24" aluminum iMac and after about an hour of using it, a 1" x 3" strip of condensation gradually appeared in the lower right portion of the screen behind the glass. Anyone else see this?

Al Van Malsen wrote:
I don't need an interpreter thank you and stand by what I said. It is defective and needs to be returned. The poster does not need validation to solve an issue, he needs a solution.
This is the second time you have felt the need to come here and make similar coments. Who put you in charge?
http://discussions.apple.com/message.jspa?messageID=5534082#5534082
But apparently you need a lesson in manners.
Al Van Malsen wrote:
Who cares whether others have the problem or not.
The user apparently wanted to hear others experiences by posting something. The least you can do is not be rude and not basically say "who cares" and put your words more professional.
I Reported this post for having to give you a lesson in manners a 2nd time.
Standing by what you said is one thing. Being down right rude is another.
To the OP I give you this someone helpful answer. Yes if you think it's faulty take it back. As I posted here it might end up happening again. Several good posts on this page:
http://discussions.apple.com/message.jspa?messageID=5555584#5555584
I'll quote it so you don't have to change pages:
kkat69 wrote:
Since the iMac goes Glass > Space > LCD it wouldn't be totally surprising that condensation would show up there if there is a lot of humidity and the temp variations between the outside of the glass and the inside of the glass.
The space between the glass and lcd is not air tight. The glass is just a "cover" and not affixed to the actual LCD. It's held on by some magnets but there's still air going to and from between the lcd and the section that connects to the glass. It's like when you get condensation/ie., fogged windows in a car. The temp difference the air outside the glass and the air inside the glass as well as both surface sides it's a matter of physics that a fog will appear if the conditions are optimal.
I would at least call Apple or goto an Apple store so that there is a record of it happening in case any damage is caused by it. However do not be surprised if the fog goes away by the time you get there.

New imac 2013 half screen black

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