New iMac 27" screen issues!!!

Does anyone experiences this situation on their iMac with new "Screen LaminationProcess" ?
After leaving a white image still for couple minutes on the screen (Example: Web Site), a sort of halo remains.... This is noticeable when I working on applications with gray GUI's like Adobe Photoshop, Aperture, iMovie... pretty much any application.
I am kind of upset because the computer is only 1 month old and I just noticed this problem. Besides, there are some awkward brighter spots on the edges of the display… it seems like there is a leak of light from the inside out. That cannot be shown on the screen shots but they are bery anoying when watching a movie... ;(

You really should call AppleCare first. Let them be aware of the problems you are having. You will get a case number. Keep it in a safe place. It just may come in handy if the exact same problems crop up in the future after your warranty runs out.

Similar Messages

New iMac 27inch screen flickering/tearing/shutoff (continued)

This thread is a continuation of [New iMac 27inch screen flickering/tearing/shutoff|http://discussions.apple.com/thread.jspa?threadID=22 12682]. The thread was becoming too long and was causing some browsers to time out. The older thread has been locked.

citrus101 wrote:
Hi Brett L,
thank you for the coordination of this helpful thread. Are you Apple? If yes, please allow me to ask you three questions:
1) The Display Firmware stopped for over 90% the flicker issue, but what has this Firmware changed exactly?
2) Is Apple preparing a fix for the yellow tinge?
3) When will it be save to buy a new iMac?
Thank you for your efforts.
Hello Citrus.
Excellent questions.
I hope that Apple will authorize Brett L. to provide us with some clear, honest answers to them . . . although, as I pointed out before, it would seem by the latest messages that have been posted in this thread -- that is, the *original thread* -- that through their actions, Apple has already provided us with their answer -- and solution -- to the yellow tinge issue; and that is the replacement of the LCD panel.
As to what the most recent display firmware update did, I am doubtful that Apple will allow Brett to reveal that kind of information, but we can be hopeful.
As far as when it will be safe to purchase a new iMac, I seriously doubt that Apple will say anything which would suggest that it is not safe to purchase a new iMac now. What company is going to say "Don't buy our product now. It's not safe"?
For my part, I have now contacted Apple regarding the issues that I am having with my 27" iMac, and I will wait over the next few days to see how things play out. Based on the testimonies of others here, I don't expect Apple to disappoint. I have the confidence that they want to leave me a satisfied customer who will continue to purchase their products in the future.
Message was edited by: Warren Beasley

New iMac 27inch screen flickering/tearing/shutoff

I have been experiencing some problems with the all new iMac 27inch display.
At non-fixed intervals i will get one of the following:
Screen distortion/flicker somewhere random in the screen (feels like it is more in the lower part) that looks like a horizontal bar of about 2-3inches just popping in and out of the screen.
Screen will go completely black for a second and then come back on. Sometimes 2-3 times in a row.
Somebody else already made some video-clips about these problems, I am experiencing exactly the same behaviour.
http://www.youtube.com/watch?v=SjOxlxVz5Os
http://gallery.me.com/larzy#100025
Just to not that in the course of writing this post my screen has flickered 13 times and has gone black 2 times.

I received my 27" iMac three days ago and ever since i got it out of the box and turned it on it has done the same as the video shows.
Last night i watched a 30 min programme on BBC iPlayer and the 2-3 inch white lines kept popping up every few seconds horizontally across the screen. The screen also went black momenterally on 6 occasions.
I cannot believe after three days that this problem is so bad. I spome with Apple this morning on the Apple Care line and they told me to:
1. Shut down and take out power cord for 20 secs then turn back on.
2. Shut Down and then hold down "D" when turning back on which performed a hardware test...
Both had no effect.
Luckilly i am still within the 14 days of recieving my iMac and they are sending out a replacement but i am worried that this machine will have the same problems...
Is anyone happy with theres and is anyone not experiencing this problem... There seems to be a big issue here???

New iMac 24" LCD issue

Hi all, hope somebody here can give me an accurate answer or how serious my problem is.. Basically the whole iMac runs beautifully however just a problem with the LCD screen - on the left side about a 1/4 my browser window with a white background is bright white - but when i drag the window towards the centre to the right side it is all dirty white (dull light brown) - is this a serious problem with the LCD screen? I've only had it under two days now..
I'm not sure if this is a normal behaviour for an LCD

CJ, you have a sharp eye. It took me two days before I noticed it, but there is a slight variation from the extreme, white left side and the rest of the screen. There was some mention about these screens being bad for calibration (that conclusion is incorrect, I use a Monaco X-Rite DTP94 and ColorEyes to get good color fidelity) ... but I am disturbed by this brightness variation.
I considered returning my iMac, so I dropped by the Apple store today and checked out all of the 24" iMacs. I believe this occurs on all of them. I spent some time with an incredulous Apple Store employee, and after a while of staring and comparing he admitted that there was a slight variation. It might not actually be differing brightness, but a slightly different tone between the extreme left and right sides of the screen.
Anyhow I think I'll just get an Eizo 24" monitor to run as an expanded desktop with the new iMac, but from my inspection this appears to be a phenomenon that affects all 24" monitors, and returning your iMac for a new one will probably end in the same result.
You have hawk eyes to even notice it, it's a very subtle gradation, but nevertheless real.

21.5 inch iMac yellow screen issue

I have a late 2012 iMac (21.5inch). I thought 21.5 models were immune to this issue, but I noticed bottom half of the screen is showing some yellow tint compared to upper half. I thought it was due to the angle of the screen and lighting in my room but that changed when I put my MacBook pro right next to my iMac. Compared to my mid 2009 MacBook Pro, the iMac's screen has a definite yellower time to it..
How much will it cost to replace the screen to eliminate the yellow tint? Please, no replies about taking my iMac to Apple store or calling them. I've already called several different Apple stores, and they have no idea. And please, no Applecare answers or "expensive" answers. I just want exact numbers.

The in-store inspection, product specialist or in-house expert, then technical testing to diagnose the exact cause of the issue, then if done in-house, a repair sequence initiated with an open estimate on what replacement parts would actually be needed, could alter the original best-guess somewhat.
A simple backlight or inverter issue may be all that is causing the symptom. Nobody can simply give you a base price of one size fits all. They will not just 'replace a display' since the panel is more than just one part. If a voltage variation is the cause of partial tint or backlight color, then that will be part of the inspection and diagnosis; this may be in a shop for weeks.
Please stick to one question on the same topic
https://discussions.apple.com/thread/5919757?tstart=0
You appear to have an issue with Apple, so there are
a few good links to their main web site. You can go
and Locate an authorized service nearby, contact an
Apple authorized representative, etc, there. We who
reply here have no direct connection, nor do we have
any authority, cannot cite prices or give quotes, etc.
And our time is our own, individually. We're not Apple.
You will have to contact Apple. You have a computer.
I will not do that for you, from my residence, half a
world away where I have no more access to a Store
than a moose, or a ptarmigan, outside my door.
Good luck.

21.5 inch iMac yellow screen issue - please read the question before answering

I have a late 2012 iMac (21.5inch). I thought 21.5 models were immune to this issue, but I noticed bottom half of the screen is showing some yellow tint compared to upper half. I thought it was due to the angle of the screen and lighting in my room but that changed when I put my MacBook pro right next to my iMac. Compared to my mid 2009 MacBook Pro, the iMac's screen has a definite yellower time to it..
How much will it cost to replace the screen to eliminate the yellow tint? Please, no replies about taking my iMac to Apple store or calling them. I've already called several different Apple stores, and they have no idea. And please, no Applecare answers or "expensive" answers. I already have Applecare. Yes, I know it's free if I have Applecare. I just want to know how much Apple will charge if I don't have Applecare.

If you don't have AppleCare, it will be probably pretty pricey (just to get them to open it up!).
If any past experience with iMacs doing similar things, it is probably one of the backlights they use for the screen.
That AppleCare does pay for itself when things like this happen.
Except for RAM, there are no user-serviceable parts in iMacs.

Cleaner for the new iMac i7 screen?

Anyone have a good cleaner for the new iMacs i swear, the new anti glare brings out the prints!

How to Clean Apple Products
http://support.apple.com/kb/HT3226

Imac g5, screen issue, gets main and second display but only shows second which is 800x600, not the 1600x1400

Hello, i have a power pc g5 running 10.3.5 i have a issue not being able to get the correct display to show. When it start up it comes up with a screen size of 800x600, which i can not change or select the main display, also the computer computer does not shut down or restart unless you hold the power button. Hopefully someone can help me, i am new to apples, i have a few for my kids and i am learning, any help would be appricated. Thank you

not sure how to update this , this ia a imac 20 inch all in one desktop

Imac g3 screen issues. (after attempting to upgrade.)

Hello!
I was installing mac osx on my failry old imac g3. It told me that my firmware needed to be installed. So I clicked restart. When it restarted, my screen didn't show up at all! I restarted again and my screen was faint, crooked and blue. Now I can't even run my original os9!
Did I delete some kind of screen setting!?
How should I fix this!?

For a firmware update to be applied to such a machine, the machine has
to be running/booted into OS 9.1/9.2; and support for the USB pen/flash
drive would have to be working inside the computer to import from one.
If the iMac G3 has FireWire ports, you could use a FW cable from another
Mac and use that Mac to import the firmware update into the hard drive of
the other computer; or use disk utilities of the proper type to attempt to
repair the old iMac's hard disk drive before going further. Could be not
only is the logicboard in jeopardy, the drive may also have issues.
[In some cases, a dead or weak clock battery can also be a problem in
the process of firmware updates and PRAM matters.]
The incompatibility of pre-Firmware updated iMac G3s to properly
display video is part of the symptom you get to experience in a sit-
uation where the OSX was installed (or X disc was used to boot the
computer, before firmware was updated in the running OS9 system.)
A different hard drive with the OS9 system for the iMac installed on it
with the Firmware Update on it, and put into the iMac could help in the
process; but you'd have to run the Firmware update after the computer
itself was physically installed in the drive to flash the computer's ROM
and upgrade the bootROM firmware to 4.1.9 or whatever your's needs.
A universally recorded CD-R would work in both a Mac and a PC; Mac
users have been making these for years, usually on a Mac, of course!
Discussions and ideas about the failed or non-applied firmware update:
Firmware problem solver tutorial for slot-loading CRT iMac G3s:
http://www.capecodgraphics.com/imac_firmware.htm
http://www.capecodgraphics.com/pages/macintosh.html
There are a few different approaches to attempting to solve this;
one company has a special process and wanted to sell something;
this following quote is someone's experience from the above link.
"...I thought, what the heck, it's good as dead already... why not try one
more thing? So, I held down the Programmer's button on the side of the
iMac while starting it up.. and bingo! It didn't shut down this time! The
screen was black, but it was up and running to some extent. I hooked up
a PC monitor to the iMac and saw the Open Firmware screen. This was
pretty exciting, until I realized that it was not accepting any input from the
keyboard or mouse. What now? I stuck my OS 9.2 CD into the slot, did
the "3 finger salute" reboot, held down the C key and prayed harder than I
have in a while.... and eureka! The CD booted the iMac successfully! I
was able to do a clean install of the OS to upgrade it from 9.0 to 9.2,
restart the Mac; then upgrade its firmware..." -- may not be repeatable.
Anyway, hopefully you get more feedback on this and a resolution solution!

IMac Having screen issues when in sleep mode

Hey everyone,
Does anyone have this problem, when my computer goes into sleep mode the screen turns like this...

Thanks for the suggestion, I have firstly gone through the procedure suggested in the article 'Resetting the system management Controller' before actually resetting it. Should the iMac fail to come out of sleep mode then I shall reset as you suggest.

IMAC 21 Screen issues

I have a Intel based IMac that ramdonly has the screen start to look like someone took a square and rectangle cookie cutter to it and made a puzzle of it, with all the pieces mixed up. Goes away after a reboot, but has been happening randomly lately, Any help would be appreciated.
Thanks

I would recommend running Apple Hardware Test in Extended Mode, run it at least 2-3 times. If the system reports any errors then write down the errors and take the machine to your local Apple Store or AASP for repair.

Cleaning my new iMac intel screen

Gday all,
Got my first mac in 22yrs and have already seen marks on the screen...
Does anyone have any advice on the best way to clean my fancy new computer??
Soapy water??
alcohol???
Any advice would be great..
G

I'd recommend iKlear for your screen. You can order or pick it up from the Apple Store.

Brightness on new iMac 24" screen keeps reseting to full brightness

When I reset the brightness in system pref it reverts to full bright on restart. tried resetting the PRAM but it did't help. Any ideas?
Jerry

While people here will surely help, you may do better posting this on the Intel iMac board, since this is the iMac G5 board.
Walt

Front Row: Photo Doesn't Play Subfolders on new iMac!

There doesn't seem to be a discussion group dedicated to Front Row but I'm having a problem with the Photo section so I guess this is the closest!
When viewing the Library, Albums or Folders in the 'root' directory of iPhoto through Front Row, everything works fine.
BUT
If I try to view an Album or Folder in a sub-directory, the contents of that Album is not displayed. Instead the contents of which ever 'root' Album was last viewed is displayed instead.
This is easy for someone to check, can anyone with a new iMac dupliacte this issue?
Cheers,
Kudos
iMac Core Duo 2.0Ghz 1Gb Ram 256 VRam Mac OS X (10.4.4) Powerbook 15" 1.5Ghz G4 1Gb Ram

Hey !
Thanks for the info. It's always nice to know
"I'm not the only one!"
Still, strange behaviour though. I hope they fix this with the Front Row update that's coming.
Cheers,
Kudos
iMac Core Duo 2.0Ghz 1Gb Ram 256 VRam Mac OS X (10.4.4) Powerbook 15" 1.5Ghz G4 1Gb Ram

Set up of new iMac - need to sync existing iPhone & iPad but cannot

I have set up a new iMac and cannot get any of my itunes backups to sync my iphone and ipad to the new mac. My iphone & ipad were all synced to my old windows laptop via itunes and everything synchronized - mail, calendar, music etc. Now I am setting up a new iMac and I signed up the itunes via iCloud. This has only set up anything purchased through itunes and about 90% of my music was not purchased through itunes so most of it is missing. So I have spoken to apple support on the phone and they guided me to transfer my old windows media to the new iMac using migration assistant. Unfortunately this wouldn't connect, so I am back to square one.
So now I have manually moved all of my photos and music manually using an external hard drive - so that has taken over the largest amount of files to the new iMac but my issue still remains that nothing will sync to the new iMac. I am totally lost now and have no idea how to approach it.
I tried to back up the iPad and iPhone to iCloud but even that won't happen - so basically everything is still syncing to my old windows laptop and nothing is syncing to my new iMac.
Does anyone have any suggestions how to approach and where to start. I am based in Dubai and there is no apple store here so I can't even take it all in and just get it all sorted and I am not getting much help on the phone as the tech support is 9-5pm work days only and I am at work and not in front of the iMac to try any troubleshooting.
Any suggestions are WELCOME!
thanks,

sign out of the itunes on the PC and then sign into the itunes on the ipad iphone and imac w/ the same apple id make sure that all 3 devices are authorized to the same apple id and then you should be able to start syncing the phone and pad to the imac.

New iMac 27" screen issues!!!

Similar Messages

Maybe you are looking for