New iMac: 4GB RAM upgrade does not boot

I have a new 24" 2.8GHz Intel Core 2 Extreme iMac. Bought the Crucial 4GB kit. Installed both sticks, but the iMac would not boot. I heard the hard drive spinning, but it would not boot. I removed a stick from the first slot ("first" from left to right looking at the screen), and inserted the 1GB oem stick. It booted fine. I thought I had a DOA 2GB stick, so I returned it to Crucial. Got my new replacement memory and tried again. Still would not boot. Switched slots. Same problem. Replaced the OEM 1GB in the first slot again, it it booted fine. I tried every configuration, and the only thing that works is the 1GB OEM in the first slot and one 2GB Crucial stick in the second slot. I cannot get 4GB of RAM to work. Any suggestions?

With the orginal 1GB and a 2GB module installed are you seeing all 3GB in "Apple / About This Mac" and Reading system memory usage in Activity Monitor?
Resetting the PRAM can solve certain startup problems.
Try installing the 2x2GB kit and restart the Mac immediately press Command-option-P-R and hold the keys down until the Mac chimes a second time. This resets the information in the Mac’s parameter RAM (PRAM) to its default values. The PRAM is a special area of RAM where data is retained even after you shut down the Mac.

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