New iMac 5k won't connect using ethernet
I was in the process of transferring VMWare/Windows from my MacPro to my new 5k iMac. With VMWare help I started transferring a 25 GB file and noticed it was going to take quite a while wirelessly, so I connected both macs to my Actiontec modem/ router. The MacPro connected effortlessly, but the new iMac won't properly connect. In the Network box it says "Ethernet has a self assigned IP address and will not be able to connect to the internet". The connection shows a yellow dot. I tried manually assigning 192.168.1.6 (from the Actiontec log on page) and the Network page says connected (dot turns green), yet when I turn off wifi there is no connection. I've tried other options such as "using DCHP with manual address", but am unable to connect via ethernet cable.
A few days ago, when working with Apple support, I believe we did use ethernet successfully. Thoughts?
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.
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