New iMac abrupt power loss/shutdown

I had my brand new, factory spec, 20' iMac set up & running for about 10 minutes before I tried playing a CD with itunes. When I pressed play the mac unexpectedly shutdown as if the power had been cut. I thought it may have been due to using a multi-socket plug so connected it directly to the wall outlet with the same result.
Other CDs & DVDs worked fine so I figured there was something wrong with that disc & carried on. Later I attempted to install a game it got to about 50% complete before the abrupt shut down, I tried another 2 times with the same results.
Finally I tried installing Leopard, the machine restarted as intended then after about 15 seconds of starting the install the mac again shutdown. Again I attempted the same thing a couple more times with identical results.
Has anyone else experienced the same problem, or has any ideas on what may be causing it & how to possibly fix it?

I too have been having random shutdowns occur while working - I seem to be able to repeat it by filling up the clipboard with large items cut from photos, and otherwise running photo shop with lots of image processing going on. I called mac support on this, and all they could identify was that I was getting hi mem tramps as a message on reboot. But, otherwise have yet to provide a fix.
This has been occurring out of the box since I got it in September. Annoying as I get dinged in the middle of my work.
Check your sys logs on the next boot up and see what you have there. Wonder if its due to bad RAM.

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Imac G5 power loss

Hello, i don't know how many of you still have an iMac G5 out there, but i was wondering if anyone has ever had any problems relating to sudden power loss. Sometimes I will be working on something and it just shuts down. i would like to know if anyone out there might know if some setting could be responsible for this. thanks in advance.

You could try the following forum, plenty of iMac G% users there I'm sure.
Forum : Using your iMac G5
Steve

Whenever my new iMac updates or is shutdown, I lose all the Bookmarks that I've created in Safari are gone. Anyone know how to prevent this?

Several times now I have created a Bookmark list in Safari but everytime the iMac updates the software, or I shut the computer down, I lose all the Bookmarks. Only the pre-installed Bookmarks remain. Does anyone know how to keep this from happening?

Try resetting PRAM.
Reset PRAM. http://support.apple.com/kb/PH4405
Best.

Solved - W530 Intermittent Sudden Power Loss Shutdown

My symptoms were:
Computer screen would randomly develop horizontal lines of mixed blocky colors.
Computer would randomly lockup rendering all buttons inoperative, except power button (long press).
Computer would randomly power off just like pulling the battery off, with or without AC adapter.
This is what I found:
Under the lower memory module cover, I noticed that one end of a piece of shielding tape that crosses a divider between the two DIMM connector had come loose, and was making intermittent contact with the pins on the back of the DIMM connector. I pushed the corner of the tape back down with a small eyeglass screwdriver.
For now, all my problems have disappeared.
I hope this works for you too.

Sounds like the same idea as the static discharge issue that affected primarily the W520 machines.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

IMac 2007, strange loss of power

Hi,
My 24" iMac from 2007 has started to shut down without any errors or warning signals. For no apparent reason, it loses power. This sometimes happens after half an hours use, sometimes just after the boot-signal (before OSX has started). It even happens when booting from CD. So it's got to be hardware related. But where should I look? I've cleaned the inside from dust, changed RAM-sticks, run diagnostic tools on the HDD, got a new onboard CR2032-battery, changed power cords and power outlet, monitored temperatures and even used SMCfancontrol to manually up the fan-speed. No luck.
Console registers no particular errors before power loss.
I'm stumped.
Any ideas? Could the PSU be failing this erratically?
Sincerely
Jonatan

That's a bummer, then. Are there any diagnostic tools to verify that it indeed is the PSU?
The leftmost diod (the one with a "1" over it) on the logic board does not turn off when powerloss occurs, though.

How can I use microsoft word, power point and those apps in my new iMac ? i bought this iMac yesterday so am new on tho and i would like to know

how can I use microsoft word, power point and those apps in my new iMac ? i bought this iMac yesterday so am new on tho and i would like to know

If you absolutely must have the Microsoft applications, you can purchase and download them from http://microsoft.com/mac.
Free software suites LibreOffice and OpenOffice offer similar functionality (word processing and spreadsheets).
Or you could do worse than look at Apple's Pages, Numbers and Keynote, which should already be installed in your Mac and can export to Microsoft formats if need be.
Matt

New iMac 27" and just plugged in a Apple USB superdrive and get message, "Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled." I am trying to load Office mac2011 what to do?

I have a new iMac 27" and just plugged in a Apple USB superdrive and get message, "Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled." I am trying to load Office mac2011 what to do?

If you just bought the iMac and the Sjuperdrive take the superdrive back and get a refund. The by any other brand external DVD drive that connects by USB and try that. Most come with a Y USB cable to allow you to connect to 2 USB ports to supply enogh power to the drive IF Needed.
Or take both back and get a refund on both, you have 14 days to return it no questions asked, and buy another iMac and some other brand external DVD drive.

I have a new IMAC with a Maverick platform (I can update to Yosemite). I did all graphics on a G5 Power PC (very old), in Freehand (very old)... How can I open old Freehand files on this new Mac? Can I still open and work in Freehand on this new Mac?

I have a new IMAC with a Maverick platform (I can update to Yosemite). I did all graphics on a G5 Power PC (very old), in Freehand (very old)...
How can I open old Freehand files on this new Mac?
Can I still open and work in Freehand on this new Mac?

Let me see if I've gotten this right! You want to remove an account from BOTH machines? Do this for your new machine first, then for the other.
Click the Apple logo on the top left of the screen, System Preferences, Users and Groups (under Systems), unlock the lock in the window if its locked (you need to know the password), select the user that you wish to remove, and click the - sign next to the + sign for Login options. A window will pop up with some options. Select Delete this user and securely, and click 'Delete user'.
After this, do an update from the App Store.
Thats all there is to it.
For the other machine repeat the process except for one thing. Before you delete the user in this case YOU, you will have to give Administrator priviledges to your son bu checking the box 'Allow user to administer this computer'.
Do NOT do anything from Finder ... if you dont know how to fix the consequences of the problems caused.
There is no need to unauthorize your iTunes account on your new machine. Do it on the old machine though.

TS1367 I have a new iMac and can't get it to turn? Can't find a power button?

Have new iMac and it won't start up. Can't find a power button?

Try to perform a HARD RESET on the printer first. Unplug the power cord from the printer, and leave it out for 30 seconds. Plug it back in, see if it aligns and finishes the job.
After alignment, try to print a test page from the printer or make a copy. This job is to make sure that the HARDWARE of the printer is working correctly.
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

Migrating Slot Loading iMac Power PC G3 Mac OS 10.4 to new iMac

My 10 year old iMac has been taking way too long to start up and has been shutting down by it's self. Made the mistake of trying to do a complete back up (instead of an incremental back up) on my last back up, When that completely erased my back up drive and then failed to complete the back up, it left me with me with no back up to the drive in the iMac, I realized that I would have to actually spend money and get a new 21" iMac.
I'm just starting to figure out that the new Intel based iMac may not be able to use or read all my Power PC files. And that maybe a straight migration may not work. Here is what I have done so far.
I downloaded the "A Basic Guide to Migrating to Intel Macs". From Discussions.
I managed to download my iPhoto library to an external drive.
I tried to down load my iTunes library to an external Hard drive, but the iMac shut down in the middle of the download.
My external drive has a Fire wire 400 and Fire wire 800 input.
The old iMac has Fire Wire 400 input, the new iMac had fire wire 800 input.
I'm going to get a Fire wire 400 to Fire wire 800 cable, and maybe a fire wire 800 to 800 cable.
Here is what I would like to Migrate, in order of importance.
1.Photos
2.iTunes music.
3.Address Book
4.Pages and Word documents
Anything else I could work around or live without.
Any hints or suggestions? Should I transfer cookies?
If I cannot transfer the files from the old iMac to the new, I'm considering taking out the hard drive from the old iMac and putting into an putting it in an external drive case, then trying to download from that. What do you think?

A Brody;
I actually downloaded the tips earlier. That's where I found out that migrating from the Motorola Power PS chip to the newer Intel chips was not going to be easy.
Meanwhile my 10 year old iMac finally died. I tried to vacuum the inside in hopes that maybe dust was causing start up problems. When I put it back together it would not start at all. Went to plan "B" by tearing it apart again and removing the hard drive. I put it in the HD enclosure that was holding the original iMac 10 gig hard drive that I had pulled out years ago.
When I plugged it in to the new imac, it looked like everything was there. I copied photos, itunes music and all the personal files I could find.
Now I need to see if it possible to transfer play lists and book marks.
From the article I can see where to find the files I need to transfer. I can see dragging the files to the new iMac desktop. But once it get it to the desk top, how can I get the information imported to where it needs to go? Instructions are not clear on that.
The instructions say start the old mac in target disc mode, but of course the brains have been removed from the old iMac and is now a 200 gig external drive with questionable life expectancy.
Thanks.

How do I transfer music and photos from my Power Mac G5 to my new iMac. Have an old FireWire but it does not fit the new iMac

I am trying to transfer photos, music, etc from my Power Mac G5 to my new iMac. The Power Mac is too old for the migration assistant to help. I have an old Firewire but it does not fit the new iMac. Any suggestions? If a Firewire is the best option which one do I need? Thanks.

You need a Firewire 800 to 400 adapter or cable or a external USB 2/3 drive (self powered) it can default to the old USB the G5 uses 1 or 2.
Format the drive info here.
Backup and restore info
https://discussions.apple.com/message/16276201#16276201

I'm trying to set up a dual monitor for my new iMac. I'm using a second display I used with my old G5. My iMac recognizes the second monitor but the monitor won't turn on. Power button doesn't do anything on the monitor itself.

I'm trying to set up a dual monitor for my new iMac. I'm using a second display I used with my old G5. My iMac recognizes the second monitor but the monitor won't turn on. Power button doesn't do anything on the monitor itself.

If it won't turn on then the monitor is dead (power supply?, video circuits?). Not worth repairing.
If you have a new iMac then it has thunderbolt. So exactly what is that monitor you are trying to connect? For TB you can connect a mini-displayport monitor. Probably (not 100% sure with TB) can use dvi or vga too if you have the appropriate adapter.

I was transferring data from my old iMac to my new iMac via Time Machine. After about 4 hours, the electrical power fluctuated and turned off my wi-fi. Now most of my necessary programs are useless. How do I erase and start over?

I was transferring data from my old iMac to my new iMac via Time Machine. After about 4 hours, the electrical power fluctuated and turned off my wi-fi. Now most of my necessary programs are useless. How do I erase that mess and start over?

Hello there, LynnS.
The following Knowledge Base article and it's referenced link should get you started with the Erase and Install of Mavericks:
OS X Mavericks: Erase and reinstall OS X
http://support.apple.com/kb/PH14243
Once you've gone through those 2 articles, this article should help you with restoring from your Time Machine Backup:
OS X Mavericks: Recover your entire system
http://support.apple.com/kb/PH14185
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

New iMac power cable problem

I have just bought a new iMac 21.5" and have a problem with the ac cable. I cant fit it all the way into the socket so that the circularplastic is flush against the back of the monitor. It goes about halfway, clicks into place but doesnt feel completely secure and wont go further in. Ive tried forcing but dont want to damage the machine. It just wont fit in correctly. The machine was receiving power even though the plug wasnt fully in. Is this a common problem with iMacs?
Message was edited by: Stu82

No, but if it concerns you, that little circular piece of plastic will pop off if you press on it hard enough. It's purely cosmetic in nature. As you can clearly see from looking at the "business end" of the plug, it's just your bog standard AC cable. You can probably get a dozen of them for a few bucks just about anywhere.
So you can either just pop that little plastic shield off, let it slide freely on the cable, or you can just use any other spare AC cables you may have around. There is absolutely nothing special about them. They're just three wires running along a plastic tube. Do not feel particularly beholden to any one cable.
If you for some reason spend a lot of time looking at the back end of your iMac, you can always call Apple to get a replacement cable with the little shield. Odds are, they will put up no resistance to sending you a new one. They'd likely spend more money fighting with you on the phone over it than the cable costs.

Power converter required for new iMac?

I have taken my new iMac to Germany. The provided power cord does not have a converter like the Mac laptops have. Do I need to purchase a power converter that will step down the voltage when plugging into the outlets in Germany, or is there a control on the computer to adjust for the increased voltage?

To add additional clarification, I understand that I will need a plug adapter and have used one before without issue for my macbook laptop as the provided cord allows for switching the plug end to match the european outlets. The converter box on the cord (the white box) then steps down the voltage so the laptop can run safely being powered by the 220v outlet. The new desktop iMac, as I mention above, has a cord without the converter box. I am concerned that if i just use a plug converter, the computer will not be able to handle the additional voltage.

New iMac abrupt power loss/shutdown

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