New Imac, applecare not activating??

Anyone experiencing the issue where a purchased applecare in a fysical applestore allong with a new 20" imac is not being accepted on activation...?

Are you sure the store didnt already activate it? Alot of times if u purchase both the mac and applecare in the store at the same time they will take care of activation for you. Just a thought

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I own a copy of CS5.5 that I have on my PC. I have switched to a new iMac and during activation it says my serial number is not for the product I'm trying to activate

I own a copy of CS5.5 that I have on my PC. I have switched to a new iMac and during activation it says that my serial number is not for the product I'm trying to activate. I have tried live chat a couple times but it says that chat is not available.

Jb4short you can verify your registered serial number under your account at http://www.adobe.com/. You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If you have a volume license serial number then you need to download the volume license installation files from https://licensing.adobe.com/.

My new iMac is not shipping with Lion installed. Will I be able to do a Migration from my PC to my iMac without installing Lion first?

My new iMac is not shipping with Lion installed. Will I be able to do a Migration from my PC to my new iMac? I only want to transfer photos and my music, currently on my PC (and on my iPod Touch & iPad).
Can anyone give me a list of steps to follow or let me know if Migration Assistant is available prior to Lion for PC to Mac?
Thank you so so so much!
-SweetDee

SweetDee,
I'd be VERY surprised if your machine was not shipping with Lion installed. However even if it doesn't when you initally install Lion it will launch into Setup Assistant, if you follow the prompts it will ask if you are migrating from another machine. You can use Pondini's Lion Setup Assistant tips for help, look for the section(s) on MS Windows migration. Also I would strongly recommend bookmarking and studying the following sites:
Switch 101
Mac 101
Find Out How Video tutorials
In closing remember you have 90 days of free telephone support with AppleCare. If you run into trouble they will be happy to assist or if you have an Apple Store in your area you can book an appointment with a Genius and they can usually help you out.

Sorry new Imac does not appear to have a Mini dp

Sorry new Imac does not appear to have a Mini dp

The new iMacs also do not have a Firewire port so if you have firewire devices you will need a Thundbolt to FW adapter.

HT1338 My new iMac would not download Mountain Lion because "your computer is not compatible" WHAT?! Why is that? Please help

Why do I keep getting a message that my new iMac is not compatible to download Mountain Lion OS? How do I fix that?

Is it brand new with ML preinstalled?
If so, your only way to download is to use the recovery method (hit keys Command + R while restarting). Can't use the app store.
Why are you trying to download?

I am looking at buying a new iMac but not sure if I need the Nvidia Geforce GTX 680 MX 2GB or put the money into Memory I will not be gaming

I am looking at buying a new iMac but not sure if I need the Nvidia Geforce GTX 680 MX 2GB or put the money into Memory I will not be gaming
New to the iMac and apple

Welcome to the Apple Support Communities
If you aren't going to use your Mac for anything special (Final Cut, Aperture, Photoshop, games...), you don't need that graphic card and you will save money.
Also, as it looks like you are going to buy the 27-inch iMac, I recommend you to buy the Mac with 8 GB of memory, and then, buy the memory that your iMac needs in OWC or Crucial (the iMac supports 32 GB of RAM) > http://eshop.macsales.com/shop/memory/iMac/2012_27/DDR3L
Doing this, you will save a lot of money. Also, it won't void the warranty of the Mac. If you need help installing the RAM, see > http://support.apple.com/kb/ht5540

New imac - mail not loading html

just got the new imac and since transfering all of my content from my mac pro, the mail application is no longer loading any html in any emails. I have already checked preferences for a solution and there is no bar comming up asking me to load the immages or not, for example i am getting emails from ebay on items im selling and the picures isnt loading. see attached pic, any help would be great!

OK. Evidently not responding to the checkbox for remote images. I'd try toggling the checkbox, and quitting Mail and-or rebooting. Next, I would try logging out of your account and into another account, then back again. Create a new account if necessary.
I don't think Adobe Flash is involved in Mail image display. Calling Applecare is always worth a try.

My new iMac does not see my last iMac backup in Time Machine

I just got a new iMac and I wanted to get my files from the time machine back up of my old iMac. Migration assistant did not see my iMac backup. It sees my Macbook backups, but not my iMac. My old iMac was running Yosemite Beta and the new one runs 10.9.5. Is the OS difference the issue?

Since it's a new machine, contact Apple's Support and let them deal with the problem. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you might be eligible for an onsite repair since yours is a desktop machine (depends on where you're located). BTW, the AppleCare Protection Plan's the best warranty policy available for desktop machines. Get it if you don't have it before contacting Apple.
27" i7 iMac (Mid 2011) refurb, OS X Mavericks (10.9.4), ML & SL, G4 450 MP w/Leopard, 9.2.2

Hp photosmart c6180 not printing from new imac? not sure what the problem is?

Just got a new iMac and unable to print to my HP Photosmart C6180 All - in - one. Its recognising the printer but saying its not connected? And offline? Not a clue!

Hello MacBudgie
What operating system is your Mac running (Mountain Lion)? Below is an article for troubleshooting "Printer Offline" problems. Follow it and let me know what happens.
'Printer is offline' Message Displays on the Computer and the HP printer Will Not Print
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

Brand new iMac will not boot, just make's funny "bonk" sound.

I have a brand new iMac (Intel, 20-inch flat panel). Just out of the box. Ran through set-up wizard. Used firewire to transfer files from an old CRT iMac. All was good for about an hour.
Tried to empty the trash. Finder says Trash was emptied, but, if I open the Trash, the 50-odd files I just deleted are still visible! If I try to select one, its icon immediately disappears. Hmmm....
I decide it's time to restart.
Upon restart, computer will not boot.
I push the power button. I hear the startup chime as usual. Screen lights up gray. But no apple logo on the screen. There is a long pause. Screen remains gray. Computer then starts making a soft "bonk" sound every 4-5 seconds. (Kind of hard to describe the sound, just imagine clipping the very first fraction of a second of the normal Mac startup chime, and repeating it every couple seconds.) This continues indefinitely.
If someone has experienced this, or has advice, please let me know your thoughts. Feeling rather bummed. Thanks in advance!!!
iMac Intel 20-inch 2.16 GHz Mac OS X (10.4.8)

Boot from the Install Disk 1
I cannot boot at all (see my post above). The
machine just sits there with a blank gray screen.
I appreciate the article link, though. I've already
read it and it will make a great reference for the
future, provided I can get back to a place where this
iMac actually runs.
Since you're new to Macs, I'm sure you don't realize that while your iMac is sitting there with only a gray screen, you can insert/push in "Install Disc 1" - and it will be accepted. Then press and hold down the power button until iMac shuts down. After waiting a few seconds until everything has settled, press power button and immediately upon hearing the usual Mac startup tone/chime/chord hold down the "c" key until you see the spinning progress indicator below the Apple logo. It will boot to the DVD, you will be able to use (from the Utilties pull-down menu) Disk Utility to "repair" the hard drive directory, then you will be able to quit the installation process, choose Startup Disk from that same Utilities pull-down, and restart your iMac:)

New iMac itunes not recognizing library on external drive

I'm trying to move my itunes media from my older powermac to my new imac. I kept my library on an external drive, so I thought it would be simple to just move that drive over to the new imac and create a path in the media folder location in itunes preferences to the library. I've done so, but the library is not registering in the new itunes. Obviously I'm doing something wrong here, and I haven't found anything that describes my exact scenario. All I'm doing is keeping the external drive on which the library and contents are stored and moving it from the old computer to the new.
Any ideas?
Thanks,
Peter

Thanks Jim. I have tried what you have suggested, but it hasn't worked. iTunes isn't populating (for lack of a better word at the moment) with my music. I'm able to select the library and seemingly iTunes accepts the library, but I'm not able to access the media. I tried reconnecting the drive back to the old computer to make sure iTunes worked on it, and it worked fine. I'm stumped.

My new imac will not boot up.

I purchased a new imac 2.15" I7 processor and it has been working fine until today. It will not boot up. The background is white and the boot symbol just spins and spins. Powered the system off and back on and didn't work. Also unplugged waited for a minute and tried again. Same result. What should I do?

Try holding the shift key while booting. This is booting into safe mode. The computer will boot using only the necessary Apple kernal extensions. If it boots up in safe mode it may be that additional software you installed is the culprit.

Help! pc to new iMac - HDD not 'seen' on pc... ethernet cable issue too!

Hi all
I just got my new iMac a few days ago and I've tried the ethernet cable and my mac can see the folders on the pc but wont open them! (the original item cannot be found)
my ethernet cable isn't linked to the mac now but I can still see my computer in finder... both have the wireless going.. how do I 'choose' the ethernet cable.. maybe that's why it's not working?
I've now got a western digital Studio edition 500mb external harddrive - I've plugged that into the mac and all is well... I was hoping I could then plug it into the pc and drag all the files over (65gigs) and then I can transfer them to the mac.
I've used the usb cable on the pc (doesn't have firewire) and the pc does nothing!
I can't see it and I've tried clicking on the removable disc drives but it says there's nothing connected.
I know that the HDD is formatted for macs but if I format it for pcs then will I have the issue of transferring the files to the mac after?
I'm totally confused and this is driving me nuts!
the only other option I have left is to burn billions of dvds with my images and music. sob I really don't want to do that!
I would like to be able to sync my ipod and iphone to the mac and not qet my music wiped! and to get my old crappy pc off my desk.
someone heeeeeeellllllpppp please... will be very happy to get this sorted! my poor little old brain is fried!

Thank you!
I literally just got the same info from a friend (he was away for most of the weekend) and I'm now in the process of copying the pc stuff onto the hard drive (after formatting)
transferred one pic and tried transferring it the mac and it worked... YAY!
so now back to transferring everything from the pc to the HDD now... gonna take a while but at least now I'm on the way off getting rid of the pc
Thanks for your help and response.
(very relieved!)

HT1199 After trying to install window 7 my new iMac will not reboot back to apple. Black screen "No bootable device -- insert boot disk and press any key". How do I get out of this?

After trying to install Windows 7 in my new iMac It will not boot up back to Apple. I have a black screen with the following "No bootable device -- insert boot disk and press any key". My iMac did not come with a boot disk. What can I do?

Try holding down the option/alt key during a restart and see if you can see/select your boot drive there.

What's with the brand new imac's not being able to handle 3 tracks in garage band? This is crap!

I have been so dissapointed by Lion i'm thinking about selling the brand new Imac. No Rosettta?! So i cant use Final Cut express anymore or CS3, and I don't WANT TO UPGRADE> And Even Garage band cannot play more than 3 tracks without saying there are too many? I can work better on my 2008 macbook!!!!

And Even Garage band cannot play more than 3 tracks without saying there are too many?
There must be something wrong. A brand-new iMac should really perform better.
What model did you buy (Processor, how much disk space, how much RAM)? Can it be, that your harddrive is too full with less than 15 GB of free space, or the iMac has not enough RAM? Lion needs a bit more memory than Snow did.

New Imac, applecare not activating??

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