New iMac but iTunes shuts down when I download or add "purchased" videos.

I just bought a new iMac, first I went to an Apple store and inquired that my main use would be with iTunes. I began to transfer songs from my iPod to the Mac using the Senuti file. The major problem is that I am forced to manually add the songs and videos to my library, but whenever theres an attempt to add any videos that I have purchased iTunes shuts its application, forcing me to reopen it only the find the video is not added. I did a test by purchasing a new video and I can see the download completing, but when it does the final part, again itunes shuts down and I've lost the video. Someone sent me a video gift and I was unable to download the video and the itunes store indicates that I have already spent the download, but its not in my library? I don't know what the problem is.

First, I'd suggest you make sure that your iMac has the latest updates: Mac OS X 10.4.9, QuickTime 7.1.6, and iTunes 7.1.1. If it doesn't, update and see if that improves things.
If not, Senuti may have created a corrupt iTunes library. You may need to delete the iTunes library files and add your tracks and videos again (and for any that haven't transferred from your iPod, you may wish to try a different transfer utility).
Hope this helps.

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