New iMac crashes permanently - bluetooth problem?
Hi all,
my new iMac (27-inch, Late 2013) is constantly crashing, especially after the execution of a particular gesture on the Magic Trackpad. The crash after moving the scroll wheel on a wired Apple mouse has so far occurred only once. After the phone call with the Apple support I have deleted and reinstalled the system and then copied the data from an old system from a Time Machine backup, and reinstalled my programs.
Unfortunately, the problems are still there. These are the results of EtreCheck:
Hardware Information:
iMac (27-inch, Late 2013)
iMac - model: iMac14,2
1 3.5 GHz Intel Core i7 CPU: 4 cores
32 GB RAM
Video Information:
NVIDIA GeForce GTX 780M - VRAM: 4096 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:7:3
Disk Information:
APPLE SSD SD0128F disk0 : (121,33 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
disk0s2 (disk0s2) <not mounted>: 120,99 GB
Boot OS X (disk0s3) <not mounted>: 134,2 MB
APPLE HDD ST1000DM003 disk1 : (1 TB)
EFI (disk1s1) <not mounted>: 209,7 MB
disk1s2 (disk1s2) <not mounted>: 999,35 GB
Recovery HD (disk1s3) <not mounted>: 650 MB
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Apple Keyboard
MediaTek Inc MT1887
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
User Login Items:
FontExplorerXAutoload
iTunesHelper
Mail
FontExplorer X Pro
Canon IJ Network Scanner Selector EX
Internet Plug-ins:
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office-Erinnerungen: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
dynamiclinkmediaserver: Version: 6.0.1 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
Time Machine:
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Destinations:
Data [Network] (Last used)
Total size: 2
Total number of backups: 8
Oldest backup: 2014-01-31 20:08:29 +0000
Last backup: 2014-02-01 20:07:36 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% EtreCheck
1% WindowServer
0% SystemUIServer
0% configd
0% mds
Top Processes by Memory:
164 MB mds_stores
131 MB com.apple.IconServicesAgent
98 MB WindowServer
66 MB Finder
66 MB Mail
Virtual Memory Information:
29.04 GB Free RAM
1.22 GB Active RAM
319 MB Inactive RAM
1.42 GB Wired RAM
966 MB Page-ins
0 B Page-outs
Thanks for your thoughts.
I have not restored my system via Time Machine, but after reinstalling I just copied my documents and small programs on the new computer (no preference files or something like that).
The memory was installed by my reseller (four 8 GB modules from Kingston).
Here is the last Crash Report from last night:
Anonymous UUID: CE111445-D4E9-E9E6-43FC-F0A2B7334293
Sat Feb 1 22:12:42 2014
panic(cpu 0 caller 0xffffff8019cdc19e): Kernel trap at 0xffffff7fdb3daff0, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff7fdb3daff0, CR3: 0x000000001c898000, CR4: 0x00000000001606e0
RAX: 0xffffff839f2530a4, RBX: 0xffffff83a9143d30, RCX: 0x000000000000007c, RDX: 0x00000000000044c0
RSP: 0xffffff83a9143c48, RBP: 0xffffff83a9143c80, RSI: 0xffffff839f2d1000, RDI: 0xffffff8057e61400
R8: 0x00000000000003b3, R9: 0x00000000000003ff, R10: 0xffffff8057e903b3, R11: 0x00000000000003a5
R12: 0x0000000000000004, R13: 0xffffff839f253028, R14: 0xffffff839f2d1000, R15: 0xffffff8057e8a000
RFL: 0x0000000000010292, RIP: 0xffffff7fdb3daff0, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff7fdb3daff0, Error code: 0x0000000000000010, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff83a91438d0 : 0xffffff8019c22f69
0xffffff83a9143950 : 0xffffff8019cdc19e
0xffffff83a9143b20 : 0xffffff8019cf3606
0xffffff83a9143b40 : 0xffffff7fdb3daff0
0xffffff83a9143c80 : 0xffffff7f9b2f283b
0xffffff83a9143db0 : 0xffffff7f9b2cf9a9
0xffffff83a9143dc0 : 0xffffff7f9b2cf865
0xffffff83a9143e70 : 0xffffff7f9b3c4a39
0xffffff83a9143ec0 : 0xffffff7f9b25a372
0xffffff83a9143ef0 : 0xffffff801a0ada80
0xffffff83a9143f30 : 0xffffff801a0ac522
0xffffff83a9143f80 : 0xffffff801a0ac5f7
0xffffff83a9143fb0 : 0xffffff8019cd6aa7
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Brcm4360(800.21.45)[8BC62C63-B896-3CD4-83ED-EB2C71224B D8]@0xffffff7f9b251000->0xffffff7f9b60dfff
dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b4)[C808009A-9D01-31FC-A01F-AA91DFF 6D348]@0xffffff7f9af7f000
dependency: com.apple.iokit.IO80211Family(600.34)[5B1818BB-0831-3BD1-B7E2-3D9BD0FD3818]@0xf fffff7f9b1d1000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9a2ba000
dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7f9ac14000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000019a00000
Kernel text base: 0xffffff8019c00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 3096650188554
last loaded kext at 2977005124122: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f9c24e000, size 348160)
last unloaded kext at 503874827926: com.apple.driver.AppleUSBHIDMouse 180.9 (addr 0xffffff7f9c1f6000, size 16384)
loaded kexts:
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleIntelHD5000Graphics 8.1.8
com.apple.GeForce 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleIntelFramebufferAzul 8.1.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4360 800.21.45
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleHIDMouse 180.9
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Macpower
USB Device: MT1887
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
Thunderbolt Bus: iMac, Apple Inc., 23.10
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Machine-check capabilities 0x0000000000000c09:
family: 6 model: 58 stepping: 9 microcode: 21
Intel(R) Core(TM) i5-3330S CPU @ 2.70GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Processor 0: no valid machine-check state
Processor 1: no valid machine-check state
Processor 2: no valid machine-check state
Processor 3: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0xbe00000000200135 valid
MCA error code: 0x0135
Model specific error code: 0x0020
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC3_ADDR(0x40e): 0x00000001794d2efa
IA32_MC3_MISC(0x40f): 0x0000000000102285
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
panic(cpu 3 caller 0xffffff8022eb8709): "Machine Check at 0x00007fff8f6fbd35, registers:\n" "CR0: 0x0000000080010033, CR2: 0x00007f8c65247000, CR3: 0x00000001255dd057, CR4: 0x00000000001606e0\n" "RAX: 0x0000000000000004, RBX: 0x000000000000e22f, RCX: 0x000000000000e22b, RDX: 0x0000000000006922\n" "RSP: 0x00000001120ba968, RBP: 0x00000001120ba990, RSI: 0x000000000000e22b, RDI: 0x000000000000e87c\n" "R8: 0x00007f8089126278, R9: 0x00007f8089117a00, R10: 0x0000000000000000, R11: 0x000000000000e878\n" "R12: 0x00007f808912627c, R13: 0x00007f808912637a, R14: 0x00007f80891261e2, R15: 0x0000000000000016\n" "RFL: 0x0000000000000246, RIP: 0x00007fff8f6fbd35, CS: 0x000000000000002b, SS: 0x0000000000000023\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2050.22.13/osfmk/i386/trap_native.c: 280
Backtrace (CPU 3), Frame : Return Address
0xffffff810aaadec0 : 0xffffff8022e1d626
0xffffff810aaadf30 : 0xffffff8022eb8709
0xffffff810aaae0a0 : 0xffffff8022ecddaf
BSD process name corresponding to current thread: installd
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000022c00000
Kernel text base: 0xffffff8022e00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 1701115117661
last loaded kext at 272031380084: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7fa4fa5000, size 65536)
last unloaded kext at 371580842969: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7fa40ed000, size 8192)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.12.87
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.GeForce 8.1.0
com.apple.driver.AppleIntelHD4000Graphics 8.1.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.5.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.driver.AppleBluetoothHIDKeyboard 170.2
com.apple.driver.IOBluetoothHIDDriver 4.1.3f3
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOSurface 86.0.4
com.apple.nvidia.gk100hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
Brand new iMac cannot pair bluetooth keyboard and magic mouse
Hi there!
Just received brand new iMac 21" yesterday. Unboxed it, turned it on and none of both bluetooth devices (keyboard and magic mouse) managed to get paired.
I was able to connect a USB mouse to log into the Mac. Did all turn off/on Bluetooth, turn off/on iMac several times with no luck. Weird thing is that when I lift keyboard on a 30 degree angle above my desk it seems to actually pair with the iMac but then when back to original position it disconnects.
I've tried the magic mouse with my 2008 Macbook and works flawlessly. After several attempts never managed to pair magic mouse with iMac and as said earlier keyboard is not working on a standard position on my desk. It is frustrating to have paid close to 2,000$ for something that does not even work out of the box... Any ideas or suggestions?
I'm planning to take it today to nearest Apple Stores but have a bad feeling about "genius" folks being able to help me out. Would be worth changing iMac for new one?
Thanks a lot in advanced!Thanks Barry! If SCM reset means the following:
SMC RESET
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
I've done that several times yesterday with no success. "SMC Reset" sounds quite fancy but then you google it and find that is a "simple" shut down and restart protocol... I tried "shutting down" by both selecting option via OS and also physically on the button behind screen.
I appreciate the help but unless I've done that "simple" protocol wrong it is not working.
Sorry for the frustration from my side. It just seems too much of a vague story when you hear Apple friends talking things about "the best OS", "best desktop",...and then you pay about $2,000 and find this yourself.
If anyone else interested I commit to keep this up to date with the feedback I'll get from "genius" folks today. Hopefully they'll prove themselves to live up to their position naming. -
New iMac freezing, showing Graphics problems and Wifi Problems on 1st Day
My sister just received her new iMac - 20 inch - 500 GB drive.
I started seeing problems during the download of the FIRST software update from apple. There was a black box in the lower left corner of the software update window where it should have been grey (or metal).
On reboot, I also occasionally show weird flickering graphics in the lower right of the login screen.
My new iMac also frooze about 4 different times during the installtion of various updates during the first 4 hours of use. Mouse and keyboard would not work. Once it frooze at the login screen after clicking on the user name.
I also had wifi issues. After three hours of use, my STRONG wifi connection was lost. Moreover, I could not see any other wifi stations. (normally I would see 5 other wifi access points from my sister's neighbours). After reboot, the other wifi access points would appear including my sisters but I could NOT connect to my sister's wifi access point. It said I had an error. I checked the keychain and it showed the right key/password for my sister's wifi AP. I had to run Mac Network Diagnostics and reset wifi to get things working again.
It sounds like a sick iMac. I know others have experienced freezing. But given all these problems, should I ask for a new imac?
Rob
P.S. My sister got AppleCare as well. Maybe that was a good thing...I had a long chat with Apple Support. It would appear that Apple's policy is not replace the computer unless it can be determined that it is a hardware problem (even though my problems started to appear right out of the box before I even had a chance to download any updates). According to the Apple product specialist, sometimes there are bad installs of the OS at the factory.
Apple wanted me to format the drive and reinstall the OS.
Fortunately, I did not have to reinstall the OS! I started to see graphics problems when I was asked to run the Disk Utilility off the Install DVD (so I could format the drive). So clearly there was a hardware problem.
In retrospect, I really wish there was an Apple Store nearby to buy Apple computers. I am sure the store manager would not ask me to go home and reinstall the OS etc and try again when the computer doesn't work properly out of the box.
Those who have Apple Stores nearby do not know how lucky they are! -
Brand new iMac crashing often - is it ML??
I just bought my 27" iMac in July, and hadn't any problems for the first few weeks. With upgrading to Mountain Lion, I've noticed my OS is crashing very regularly. It's not a typical Kernal Panic, though, at least not what I'm used to. The iMac will freeze, if there's any audio it'll stutter for a few seconds, and then the screen will go grey (but not the shade that comes from the top down), and a message will come up saying to press any key to restart the computer, or just wait for it to boot on it's own.
Is this a Mountain Lion issue? It wasn't happening during the first few weeks I had this new Mac when it was on 10.7.4.
Here's the accompanying problem report that comes up after every reboot:
Interval Since Last Panic Report: 496768 sec
Panics Since Last Report: 6
Anonymous UUID: 84773685-AC28-4189-8968-0A446B7E3F90
Mon Aug 13 14:02:40 2012
panic(cpu 0 caller 0xffffff800e6b7b95): Kernel trap at 0xffffff7f8f53773b, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000001263a2000, CR3: 0x0000000010fbc000, CR4: 0x00000000000606e0
RAX: 0xfdffff7f8f509634, RBX: 0xffffff80290fa004, RCX: 0x0000000000000080, RDX: 0x0000000000000000
RSP: 0xffffff816e8739f0, RBP: 0xffffff816e873ba0, RSI: 0xffffff816886cc00, RDI: 0xffffff80290f7238
R8: 0xffffff816e873c50, R9: 0x00000000000000ef, R10: 0xffffff800ecbdc20, R11: 0x0000000000000201
R12: 0xffffff816886cc00, R13: 0x0000000000000002, R14: 0xffffff816891b000, R15: 0xffffff80290fa004
RFL: 0x0000000000010282, RIP: 0xffffff7f8f53773b, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000001263a2000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff816e873690 : 0xffffff800e61d5f6
0xffffff816e873700 : 0xffffff800e6b7b95
0xffffff816e8738d0 : 0xffffff800e6ce4ad
0xffffff816e8738f0 : 0xffffff7f8f53773b
0xffffff816e873ba0 : 0xffffff7f8f539466
0xffffff816e873c40 : 0xffffff7f8f51bef9
0xffffff816e873d10 : 0xffffff7f8f57af36
0xffffff816e873d50 : 0xffffff7f8f4e71da
0xffffff816e873e60 : 0xffffff7f8f4e63bc
0xffffff816e873e80 : 0xffffff7f8f547ba3
0xffffff816e873ec0 : 0xffffff7f8f4f35c2
0xffffff816e873ef0 : 0xffffff800ea47078
0xffffff816e873f30 : 0xffffff800ea45b8a
0xffffff816e873f80 : 0xffffff800ea45cb9
0xffffff816e873fb0 : 0xffffff800e6b2677
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Atheros40(600.70.23)[D4BB89B5-CB49-303F-87AB-5DDBDE7F5 983]@0xffffff7f8f4e5000->0xffffff7f8f62dfff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8ec4d000
dependency: com.apple.iokit.IO80211Family(500.15)[3CA3EBF7-D5C1-3819-9346-BE648FC7644E]@0xf fffff7f8f479000
dependency: com.apple.iokit.IONetworkingFamily(3.0)[4DB5B398-8957-33F6-9EC1-0D45D80769DD]@0 xffffff7f8efc5000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x000000000e400000
Kernel text base: 0xffffff800e600000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 19508867585280
last loaded kext at 22033942161: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f8f87f000, size 32768)
last unloaded kext at 255924216269: com.apple.driver.AppleUSBUHCI 5.1.5 (addr 0xffffff7f8f047000, size 65536)
loaded kexts:
com.Logitech.Unifying.HID Driver 1.2.0
com.Logitech.Control Center.HID Driver 3.6.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleHDA 2.3.0f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.Oxford_Semi 3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.2
com.apple.kext.triggers 1.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.kext.AMD6000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleUSBHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.IOBluetoothHIDDriver 4.0.9f8
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOFireWireSBP2 4.2.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 12 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x873E, 0x4C49464554494D454D454D4F52592E434F4D
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x873E, 0x4C49464554494D454D454D4F52592E434F4D
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: hub_device, 0x0451 (Texas Instruments), 0x2046, 0xfa120000 / 6
USB Device: CTE-450, 0x056a (WACOM Co., Ltd.), 0x0017, 0xfa124000 / 10
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 5
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfa131000 / 9
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfa132000 / 8
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
FireWire Device: d2 quadra (button), LaCie, 800mbit_speedcheshirecat25 wrote:
@etresoft: Tried uninstalling the Logitech software wand reinstalling the latest software from them. No dice. The computer crashed, and I wasn't even using it!
That is the problem with kernel extensions. You are always using them. They have modified your operating system. Even the latest versions may not be compatible. You may have to completely remove them. -
Brand New iMac Crash (twice in one day)
I just bought a brand new 27inch iMac 2 weeks ago - its running Mavericks
Today I came home to find the computer switched off. I turned it back on and then later in the day came back to find it off again.
I went to terminal and typed "last" and saw two crashes listed (see below). My question is, how can I find out what caused the crash? Its a brand new machine, has 32gb ram and 3.5ghz i7.
Mitchell ttys000 Sat Nov 23 21:25 still logged in
Mitchell console Sat Nov 23 21:22 still logged in
reboot ~ Sat Nov 23 21:21
Mitchell console Sat Nov 23 13:06 - crash (08:15)
reboot ~ Sat Nov 23 13:06
Mitchell console Sat Nov 23 09:24 - crash (03:41)
reboot ~ Sat Nov 23 09:24
shutdown ~ Sat Nov 23 03:18
Mitchell console Thu Nov 21 15:45 - 03:18 (1+11:33)
reboot ~ Thu Nov 21 15:44
shutdown ~ Thu Nov 21 15:35
Mitchell ttys000 Sun Nov 17 21:53 - 21:54 (00:00)
Mitchell ttys000 Sun Nov 17 21:53 - 21:53 (00:00)
Mitchell console Mon Nov 11 11:29 - 15:35 (10+04:05)
reboot ~ Mon Nov 11 11:27
shutdown ~ Mon Nov 11 01:30
Mitchell console Thu Nov 7 01:57 - 01:30 (3+23:32)
reboot ~ Thu Nov 7 01:57
shutdown ~ Thu Nov 7 01:27
Mitchell console Sat Nov 2 05:00 - 01:27 (4+20:26)
reboot ~ Sat Nov 2 04:59Open the console app and look for the reasons for the crashes or why iot shut off. Do a SMC and PRAM reset.
Check the current hbernate mode with this terminal command.
pmset -g | grep hibernatemode
The a google search for the options available.
It seems that with certain hibernate modes the system goes into Deep Sleep, Hibernate, and crashes when coming out of it. So if your system is doinig that disable the Deep Sleep, hibernate mode, and test.
The hibernate mode is where the system write RAM data to the Sleep Image files on the hard drive and then is supposed to load that back into RAM when you wake it up. Somewhere in that process the system crashes. -
I love my new iMac! One minor problem, though...
My 20" just arrived today. So far nothing but a great experience, save one minor quirk.
Note: I'm updated to the latest build of OS X (10.4.5, I believe -- remember, I'm new to the Mac world :D)
Either way, the problem is this: after my computer has gone to sleep, once I wake it up, the volume keys on the keyboard don't work. After activating Front Row, however, the keys started working.
Odd, huh? Does this sound like a software glitch or a hardware bug? I could go get a new keyboard, but it's really only a minor inconvenience, and if it could be fixed by an update, I'd rather do that.
PS-- Anyone have a iTunes album art utility that would automatically get the art and load it for my entire music library? I don't have any art, and it would take way too long to do this all by hand...
Many thanks if you're able to help in either of these situationsNote: I'm updated to the latest build of OS X
(10.4.5, I believe -- remember, I'm new to the Mac
world :D)
You're correct; that's the lasted version.
Either way, the problem is this: after my computer
has gone to sleep, once I wake it up, the volume keys
on the keyboard don't work. After activating Front
Row, however, the keys started working.
Since they start working again after you've run Front Row it's almost certainly a software glitch. It probably worth calling Apple to let them know you're having the problem. Hopefully 10.4.6 or another update will fix the problem.
PS-- Anyone have a iTunes album art utility that
would automatically get the art and load it for my
entire music library? I don't have any art, and it
would take way too long to do this all by hand...
I've only tried using Album Cover Finder, http://www.amphonicdesigns.com/albumcoverfinder/
It's not free but there is a "light" version you could try. I'm sure there are other utilities out there but I've never really looked. -
New imac - same CD burner problem?
just migrated from an older intel imac to a brand new 27" i7. The old one didn't recognize blank CD's. The new one doesn't either, similar to many, many threads on this forum. I can burn audio files from itunes, but cannot burn from finder. it reads all manner of cd's and dvds - as long as there is content on them. tried PRAM reset, all apps are latest update. Since one of the reasons for getting the new machine is to have a working CD-burner, this is obviously disappointing.
Ok thanks...found LaunchDaemons...but no com.wddvr.plist
Only contains 2 items:
file://localhost/Library/LaunchDaemons/com.adobe.SwitchBoard.plist
file://localhost/Library/LaunchDaemons/com.apple.third_party_32b_kext_logger.pli st
Does that seem OK?
Any other clues as to why my cd burns are not working?
The fault is intermittant...seems to burn ok then won't verify and I get a message that it hasn't written the files and I should try with another blank disc.
Usually works on the second disc. I've tried many different manufacturers and all the same.
Also it seems to be more reliable with dvds.
I'm on a iMAC 10.6.8 Intel 3.6GHZ Core i5...Only just over a year old
Thanks again
Phil -
IMac crashing and display problems
I've been getting weird graphical glitches while playing World of Warcraft, such as this kind of thing: http://img208.imageshack.us/img208/1582/piccie10gl.jpg
Also, occasionally my computer will completely freeze up, or at least the monitor does. Everything will just freeze except the cursor, but I continue to hear sound as if it hasn't frozen. Once this even happened while I was burning a CD, and as I could hear the CD continue to burn I left it for a few minutes and came back and forced a shutdown and then restarted the computer, and the CD had finished burning.
Other times the screen will go black, and once it even flashed a dim gray color on and off.
I haven't ever seen this kind of thing before so I'm at a loss as to what to do about it. It seems to happen most when I'm playing World of Warcraft. Could it be the graphics card? I have an upgraded card, 256mb I believe.
I also have a very full hard drive at the moment (about 85-90% full, 250 gigs) which is the only thing that has changed between now and when this problem started.
Anyone experienced this problem before and/or know what is causing this?Hello everyone.
This was already posted on http://discussions.apple.com/thread.jspa?messageID=7359296#7359296
I had the exact same problem, and it was fixed after Apple replaced the logic board (motherboard) on my white 24" iMac 2,16.
It started last year with the exact same issues already discussed here as well as in http://discussions.apple.com/thread.jspa?threadID=1441391&tstart=0 . Back when I bought it, I went to the Apple retailer store to ask about heating problems, as I thought my machine wasn't operating the fans correctly. They told me they knew of no problems of this kind, so I didn't do much about it after that.
About 6 months of World of Warcraft, iMovie, Photoshop, Youtube, Garageband, web browsing, word processing, iTunes playing, sometimes some of these all at the same time, my computer started to freeze once a day, then twice, 3, 4 times, and graphic tearing started showing up, first in WOW, then all over the screen. After some extensive reading here on these very same forums, I realized my logic board, being constantly subject to +80º C temperatures, simply started to fry up. One day, my iMac simply did not boot up at all.
Now its working flawlessly but again, temperatures get to over 70º, sometimes 80º, and the fans don't go anywhere higher than 600-1000 RPM; I monitor temperatures with Temperature Monitor (free app) and use smcFanControl (also a free app) and manually turn up the ventilation when I'm using Warcraft (5 hours a day). No issues so far.
The temperature on both processors, the GPU diode and specially in the power supply position is messed up, I believe by faulty controllers that don't manage the fans properly, leading to hardware malfunctions. Sadly, I have to say Apple, after turning to intel, has lost most of its reliability in hardware. My former iMac G4 never had any problems for 2 years (used Warcraft III there as well, and iMovie)
Anyone with these issues, if your computer started freezing up and showing graphical corruption, its most likely a logic board slowly dying. Take it in for repairs as soon as possible. -
I have an iMac4.1 and my iPhoto is very slow and the thumbnails correspond to the wrong pictures. How do I fix this? Or is my iMac too old? Will getting a new iMac solve this problem?
I realize is only 512MB of memory but I want to make sure that a new iMac will solve this problem. Can the new iPhoto handle 10GB or more of photos? Or do I have to go to Picasa anyways in which case I can buy any computer to do that?The model of Mac is not partcularly relevant, it's the version of the OS and iPhoto that matter.
iPhoto - since 2006 - is good for 250,000 images.
Regards
TD -
In the middle of using lens correction tool or noise reduction filter, my new imac crashs, I have lightroom sometimes on, and Firefox brawser with music streming, any ideas why?
Maybe updating might help as you seem to be behind with the OS and don’t even mention Photoshop’s exact version.
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Problem transferring keychain access to new iMac
just bought a new iMac, but am having problems with keychain access which has not automatically transferred with Migratiin Assistant.
can anyon help please? My old computer is also an iMac.Are you really using 10.4.9? 'Apple Menu > About this Mac' should tell you the correct OS X version number.
The keychain is stored inside your home 'library'
On your old Mac or old backup find the /Users/YOUR-OLD-USERNAME/Library/Keychains folder. This may be hidden! You will need to use the Finders 'Go Menu > Go to Folder…' to open the library within that folder. Just drop the old home folder into that field to complete the path and add /Library to the end of it.
Double click that file & it should import that into the Keychain Access database.
Eject the backup & double check that you can still read items in the old keychain. It should copy it into the new library - but I cannot recall if 10.4 behaved the same way.
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