New imac didn't come with idvd, help!

I am brand new to the mac world, I was so excited to use the imovie app...the whole reason I decided to switch over to mac...only to find out that the newest imac does not come with idvd or iweb???? I have talked with tech support several times, but I'm still confused. Can I purchase iLife 11 from amazon and will it be compatible with my imac/imovie program??? I need something with simplicity!!! which is why i went with mac to begin with:/ very disappointed...

I hear you... unfortunately, Lion does not support iDVD > http://www.apple.com/ilife/
If you want the other components of iLife you need to purchase those from the Mac App Store.
You can access the App Store from your Apple menu icon top left in your screen.
Or from the App Store icon in your Dock
Or from your Applications folder.
You can use iPhoto to create slideshows and burn that to disc.

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New iMac didn't come with iLife

Hi,
I just bought a new iMac from Futureshop and don't have garageband, imovie or iphoto installed. Any help out there?

Those are "bundled" apps, which means they are included as an incentive to buy the computer. Unlike iTunes they are not considered free.
If Futureshop didn't sell them with the iMac, you have to buy them individually from the App Store.

Is a new iMac meant to come with Lion? I had to pay to download and upgrade my machine

Is a new iMac meant to come with Lion? I had to pay to download and upgrade my machine

Most new ones now have Lion pre-installed. Some models still in inventory before Lion was released still have Snow Leopard pre-installed. If you wanted Lion then you needed to purchase and download it from the App Store unless you applied for the free Lion redemption code. Since you may have purchased an older model that was on sale and did not get Lion pre-installed you had to purchase Lion separately. The Lion Up-To-Date offer expired some time ago, but you are free to take the matter up with the vendor.

Brand new imac doesn't come with startup disc?

just got an imac and it didn't come with a startup disc. is that the way things happen now? my mail is corrupted so i wanted to run disk utility on it. how do you do it without a disk?

You will have to use your recovery drive. It is automatically installed, look for it when you restart your computer holding down the Option key, select it, and it will install a fresh copy of the OS, but leave your apps and preferences untouched.
Lion is only available throught the MacAppleStore, that's why you have the recovery drive, it takes the place of an install disc.

New iTouch didn't come with iPod touch 0S 3!!

I bought a new 16GB iPod touch at the end of July, but for some reason it didn't ship with the third version of the iPhone and iPod touch operating system. Instead it came with the second version. Surely I am entitled to download the new software free of charge??
Any help would be much appreciated . . .

OS 3.0 is sold separately as noted at the bottom of the iPod touch Software Update page:
http://www.apple.com/ipodtouch/softwareupdate.html
Apple have not yet announced any iPod touches that ship with v3.0 pre-installed, which is why all the product pages for the iPod touch on the Apple web-site, only list features in v2.0
http://www.apple.com/ipodtouch/
In the last 4 or 5 years new iPod models have been released in September.
1st generation iPod touch were shipped with OS v1.0
2nd generation iPod touch are shipped with OS v2.0
3rd generation iPod touches and ones that ship with OS v3.0 have not been announced.

New iMac did not come with Mountain Lion

I just purchased an iMac last weekend and it came with OS 10.7.4. Do I have to pay for OS X Mountain Lion or should I have a free download?

Hi heathdholt,
Here is a link with the list of all qualifying new Macs that can get a free copy of OSX Mountain Lion:
http://www.apple.com/osx/uptodate/osx-upgrade-qualifying-new-macs.html
Here is a link to apply for that free download:
https://uptodate.apple.com/UtdPrepareAction?program=Mountain%20Lion&locale=en_us
Good Luck! Hope this helps!
Cheers,
GB

Can anyone help. For security reasons I reset my admin password on my Macbook Pro a few days ago and didn't write it down. Now I've forgotten it. I didnt receive an installation disc when I purchased my Macbook Pro online - it didn't come with one-help

Please see question above, but also note, I have the Applecare Protection Plan but am unable to get through to anyone on a weekend and I desperately need to use my laptop this weekend. I can't log in at all now as I've forgotten my admin password. A few weeks ago I also changed the password on my husband's new MacBook Pro and again forgot the password. I spoke to someone at Apple and they helped me to reset it within minutes, by restarting the computer holding Command+something else (I can't remember what it was). A black screen with writing came up and I had to type in something like "password" (not sure exactly). Anyway, this was a very quick and efficient process but I didn't write it down unfortunately. Does anyone out there know what to do? Thanks in anticipation

Forgot Your Account Password
For Lion/Mountain Lion
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password and
     OS X Lion- Apple ID can be used to reset your user account password.

Does the new mac book pro come with iDVD

errrrr. So I just bought a new OS X 10.7 .1 MacBook pro and I can't find iDVD : ( . Does it come already installed? If not is there any free software out there that can copy and burn DVDs???

iDVD is no longer installed when you purchase a Mac with Lion 10.7. Need to copy and burn DVD's? Use the Finder and/or Disk Utility. That's free. SimplyBurns is free.
http://www.macupdate.com/app/mac/19778/simplyburns

HT4718 If my mid 2011 iMac didn't come with a disk then how do I install boot camp

I'm looking on YouTube how to install boot camp and they are all saying I need a disk and I haven't got one?

Open Boot Camp Assistant, click on the Print Documentation button. Read carefully.

I have a brand new iMac that does not have iDVD. Made a move on iMovie installed a 3rd party burn prog. but DVD won't playback on my regular dvd player. Need to burn one that will. Help!

My new iMac did not come with iDVD as they are not using iDVD any longer. I made a movie that I needed to put on a DVD that would play on any external DVD player. After calling Apple twice, they recommened a 3rd party program so I downloaded "Burn-osx" and made the DVD; however when i insert it into my player connected to the TV it gives the message "disk error --playback feature may not be available on this disk". Ok--now what? I am up against a time line here--need the DVD for a graduation party! Help! What am I not doing correctly?

I have a brand new iMac
If you are still within your 15 day return period. Call Apple they will sent out iDVD at no charge. (There are no realistic substitutes.)
Nicely explain that you may return the computer without iDVD. That usually does the trick. You MUST speak to a senior advisor to get a free copy. The first tier people cannot do it.
408-996-1010
800-692-7753
If that doesn't work you can purchase iLife 11 (includes iDVD) on disk.
IDVD is a wonderful piece of software and well worth the low cost of $40.
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U
they recommened a 3rd party program so I downloaded "Burn-osx"
Yes, there are programs that will put a movie on a DVD. I have tried most of the other substitutes including Toast, Burn, and others. None of them come anywhere near the ease-of-use and power of iDVD. IDVD is specifically designed to work with iMovie. Get iDVD.

My iMac won't boot past grey screen and it didn't come with a os x disk

My iMac won't boot past grey screen with apple. I've tried booting in safemode but that didn't help and my iMac didn't come with a os x disk.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

New macbook air didn't come with Mavericks?

I ordered a MBA last week from the apple store and received it today -ordered it with additional RAM. I am surprised it didn't come with Mavericks installed since the version of the OS was released last month. Anyone know a reason for this?

There are a few people getting such machines, they can do it for you at the Apple store if you need help, its free regardless.
As for "new old stock" , we are talking about something thats only a few weeks old as "old stock without mavericks".

I have a new macbook air that comes with iMovie '11 but not iDVD. There seems to be no way for me to burn a DVD. What can I do?

How can I get my project onto a DVD? Why doesn't the computer come with iDVD?

Hi
What's even worse is that Mac Book Air - Do not have any DVD-station at all !
You need a DVD-burner. There are external USB-connected ones.
You need DVD authoring program as iDVD or Roxio Toast@ or Burn (free)
my General notes:
If there is no iDVD on Your Mac (and it's not on newer Macs as Apple discarded it) then You need a program that can do this.
Your Mac can burn CDs and DVDs (if it has a DVD-burner) - BUT DVD as Data-DVDs not as Video-DVDs - they need a program to be encoded and STRUCTURED as such.
• iDVD is part of the boxed version of iLife'11 and can only be bought outside Apple as on Amazon and e-bay
• DVD Studio pro - Part of FinalCut Studio Pro bundle - this to has expired and can only be bought second handed. (High price and tough learning Curve - but best ever done.)
• Roxio Toast™ - Not as elegant as iDVD - but has many other positive additions (I like it as 10-Pro incl BD-component) (now version 11)
• Burn - only free alternative I know of on internet. Very simple - Just for doing a plain Video-DVD
Burn http://www.digital-digest.com/software/Burn.html
only You can buy from Apple is
• FinalCut Pro-X which also can burn to DVD but without any nice themes.
AppleMan1958
You can also buy Compressor from Apple for $50 US. It will also create DVD and BluRay but without the nice themes.
Yours Bengt W

TS3305 I downloaded the latest operating system (iO5)to my iphone4.The problem is first off I had to download the YouTube App because it didn't come with it. It won't let me 'save to favorites' my tae kwon do videos. I get an error message. Help!

I downloaded the latest operating system (iO5) to my iphone4. The problem is first off I had to download the YouTube App because it didn't come with it like my previous operating system (*****!). Then, the problem is this Google YouTube App won't let me 'save to favorites' my favorite tae kwon do videos. I get an error message saying error saving to favorites. Help! Thank-you!

See this previous discussion:
Error adding file to favorites on iPod...: Apple Support Communities

My new 2014 iMac doesn't come with the apps the website says it does?

I need the apps that the imac says it comes with to do work and get things done and ive been searching for them and cant find any so i went to the app store to see if i had to download them and they cost money but the website says theyre built in? should i ask where i got th mac from about it or what?

Free does not mean pre-installed.
I assume you are referring to the iWork apps (Numbers, Pages, etc..) if so open the Mac App Store go to the purchased tab and download them. If you continue to have difficulty you have 90 days of complimentary telephone support, if you did not know about this then please click
http://www.apple.com/support/complimentary/ to get the number in your country.
Also if you have not already purchased AppleCare I would STRONGLY recommend it. If you don't know what it does look it up on Apple's site.

New imac didn't come with idvd, help!

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