New iMac doesn't play nice with 2nd gen nano-- help!

I have a brand-new iMac just bought a few weeks ago (running 10.5.6 and iTunes version 8), and I'm having a problem getting it to talk to my 2nd generation nano. When I connect the nano, I get this message:
"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again. If the problem persists, reinstall the iPod support software from the Optional Installs on the Mac OS X install disc."
The iPod still works fine with my Macbook Pro (using the same cable), and the firmware is up to date. It is also recognized in disk mode by the iMac.
Some of the things I've tried already:
-Reinstalling the iPod support software as instructed.
-The 5 r's
-Unplugging other USB devices (the only other USB device was a keyboard anyway).
-restarting the computer with the iPod plugged in.
-Unplugging from the internet.
-Uninstalling iTunes, installing an old version (7.6) and using that.
Has anyone else had this problem with the new iMac? Does anyone have any ideas????
Thanks,
A.

Well...I went out and got myself a third generation nano (as I lost my old one anyway). Same problem. This is really frustrating; does anyone have an answer?

Similar Messages

  • WILL THE 1st GEN DOCK WORK WITH 2nd GEN NANO?

    as the title states.... i think it will, but if anyone knows or has a logical idea, let me know. thanks.

    The 2nd Gen Nano does only work with Apples universal dock.
    For this product, you will find an adapter.
    If you (like me) have purchased a Nano (1st Gen) dock - aka the small dock without audio/video/ir - then the 2nd Gen Nano does NOT fit in. The connector is slightly shifted and due to the round edges, you cannot insert it.
    kind regards
    Tom

  • 2nd Gen Nano help

    I was given a 2nd gen Ipod Nano when I bought a guys other iPod. He gave it to me saying it wouldn't turn on so it's not like I got ripped off or anything. I've left it plugged in for hours, tried the reset menu and center thing several times also. Anyone have any other ideas? I thought maybe since the battery was completely dead/bad maybe it'd still work plugged in but it doesn't.
    I should note the gentleman told me his kids used it for like a month and it sat in a drawer since. So there isn't even a scratch on it. Hate to toss it.
    Thanks for any info
    PS-Any thoughts if I should jailbreak my iphone 4 with 5.0.1???

    Considering the fact that it's a 2nd generation Nano (meaning it's a bit older) and that it went unused, it's like that the battery is completely shot.  You'll need to have it replaced either by Apple or a third party repair company.
    As for jailbreaking, we are not allowed to discuss such things on these forums. Just remember that if you do, you are voiding any warranty you still have with the iPod.
    B-rock

  • Itunes 8 will not recognize my 2nd Gen Nano - HELP!

    I downloaded Itunes 8 on Friday and the new version does not recognize my 2nd generation Nano Ipod as a devise. It does, however, recognize my husband's Ipod Classic so the port and the wires are okay. Can anyone help me?
    Kim

    I think there is a problem with the new itunes version for windows : only the new gen ipods can be recognized. So delete itunes 8 and install again itunes 7.

  • AFP doesn't play nice with Kerberos...

    I'd prefer any open ideas before blowing away the OD master and redoing all the accounts....
    If I leave the AFP Authentication type to "Any", network accounts can login to any computer (and with network or portable home directories). If set to Kerbeors, we get the "User account is located on a AFP/SMB share...."
    If logged in, when attempting to connect by AFP, the "Standard" authentication appears. At this point, if I set the AFP access type back to "Kerberos" (which prevents users from logging in), they will get a -35 error as stated before (one or more required items cannot be found...blah blah). Interestingly, if we use the standalone Kerberos app (System/Library/Core Services/Kerberos) to get a Kerberos TGT, we can then connect to AFP shares using Kerberos authentication. So, it seems as if Kerberos is having problems getting connections started.
    So, for now, it seems as if I have to rely on AFP access via the non-kerberized ("Standard") method, which definitely reduces our security. But, at least people can login to network machines.
    So, in the end, Kerberos doesn't really know what is going on...it seems like its pretty confused.
    kdc.log
    Jul 01 09:07:56 myserver.mydomain.com krb5kdc[268](info): TGS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.10.147: UNKNOWN_SERVER: authtime 1151759266, [email protected] for krbtgt/[email protected], Server not found in Kerberos database
    Jul 01 09:07:56 myserver.mydomain.com krb5kdc[268](info): TGS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.10.147: UNKNOWN_SERVER: authtime 1151759266, [email protected] for krbtgt/[email protected], Server not found in Kerberos database
    ldap log
    Jul 1 09:06:04 myserver slapd[90]: <= bdbequalitycandidates: (apple-computers) index_param failed (18)\n
    Jul 1 09:06:35 myserver slapd[90]: SASL [conn=137] Failure: no user in database\n
    system.log
    Jul 1 09:05:50 myserver servermgrd: AFPDefines Start AFP Server request\n
    Jul 1 09:05:50 myserver configd[92]: executing /usr/sbin/AppleFileServer
    Jul 1 09:07:40 myserver /usr/sbin/PasswordService: client response doesn't match what we generated<br>
    Many different systems...   Mac OS X (10.4.7)  

    Yes, you're on track with the quickest way to solve this problem: Recreate your Open Directory Master. However, you can save all of the data stored in the database, except for user passwords, if you use Workgroup Manager's File > Export command to save your users, groups, and computer lists. Even MCX records for same are preserved.
    (Exporting from Workgroup Manager is not the same as doing a directory backup and restore via Server Admin. Doing a restore would likely not solve your problem.)
    On to the specifics: I'm guessing that you created the Open Directory Master when your server was using Mac OS X Server 10.4.5 or earlier. Before version 10.4.6, Kerberization was a hit-and-miss procedure: sometimes it would work and sometimes it would not, even when the server's hostname was properly set and a DNS record existed for that name. The problem resides in a hostname resolution issue, but it's one that is most easily fixed by updating to Mac OS X Server 10.4.6 or 10.4.7 and recreating your Open Directory Master. In Mac OS X Server 10.4.6, Apple introduced a better way for the server's hostname to be set.
    In versions 10.4 through 10.4.5, you'd have to make the following changes before promoting your server to Open Directory Master: edit /etc/hostconfig and change HOSTNAME=-AUTOMATIC- to the server's host name, ensure that the server had a valid DNS record for its hostname (via the server's DNS service or existing DNS service), and run the hostname (or equivalent) command to ensure that the hostname was really set. All of this was required to circumvent a system that Apple had put into place but that wasn't effectively working. With the HOSTNAME=-AUTOMATIC- entry in /etc/hostconfig, the server was supposed to set its hostname choosing the first of these that was true: doing a DHCP client ID search, doing a reverse DNS search from the primary Ethernet interface's IPv4 address, setting the hostname to the Bonjour name, then setting it to "localhost." Unfortunately, what always happened, unless the initial boot returned a different result, was the Bonjour name was returned as the hostname. (Some Apple literature calls the Bonjour name, which is a mDNS name, the "local hostname.") Thus, running hostname would always return the Bonjour name, which prevented Kerberos from starting, as Kerberos needs a valid DNS name for the server's hostname.
    Starting with Mac OS X Server 10.4.6, Apple introduced a better way to do a reverse DNS lookup and set the hostname automatically at startup time. Thus, for 10.4.6 and later, /etc/hostconfig needs to have HOSTNAME=-AUTOMATIC-, and you need to ensure that the server is providing DNS services or that your existing DNS services have an entry for the server already.
    You may find this article helpful: http://docs.info.apple.com/article.html?artnum=302044
    It offers an additional suggestion of adding an entry for the server to /etc/hosts, should some problem with DNS arise. It also uses scutil --set to set the hostname; this command performs the equivalent of using the hostname command as I've suggested. In my testing since 10.4.6, I have had to recreate some Open Directory databases in order to get Kerberos working (or working again); however, usually the hostname is set properly after a restart automatically.
    Just for reference, the "Standard" authentication for AFP uses Diffie-Hellman Exchange (DHX), which is an encrypted password transport.
    --Gerrit

  • ITunes 7 not syncing Address Book with 2nd Gen Nano or 5th Gen iPod

    I try to 'tick' the contacts, but it keeps saying "No contacts in your address book". Only there is - lots of them.
    iTunes syncs everything else, including calendars, but refuses to sync contacts.
    Any ideas?

    Well, I've just had the OS re-installed for the third time and it appears to be working again. For now...
    Intel iMac that works when it feels like it   Mac OS X (10.4.9)  

  • Cheap wireless router that plays nice with macs??

    Greetings:
    I have the older cone-shaped airport extreme base station...
    it's working fine & I'm very happy with it.
    My situation is this....
    Periodically I go thru times of network degradation when I pull my hair out trying to ascertain if the issue is my ISP mothership, my cable modem, the airport extreme base station, or any of the myriad of links in the chain along the way.
    It's struck me on more than one occasion that it sure would be handy if I had *another wireless router on the shelf that I could grab & go with.
    At issue, however are several matters:
    --the fact that many other routers don't play nice with macs
    --the fact that I **need to do WEP security (it seems to be being dropped by a lot of newer routers).......but my TIVO won't do WPA & also I still have 2 older imacs on my home wireless network.
    I would LOVE to hear a recommendation of something cheap & locally plentiful (like at the local best buy) that still does WEP & will play nice with macs.
    Thanks for your help.
    tm

    You have the option to configure both your AirPort Extreme and the AirPort Express to "participate in a WDS network, so the Express will connect to the AiirPort Extreme using wireless only and then "extend" the reach of the wireless network.
    Or, connect the Express to the Extreme using an Ethernet cable and configure it to "create a wireless nework", which will also provide more wireless coverage.....with greater bandwidth because you are connecting routers together using Ethernet, not wireless.
    The following Apple document will give  you all the options:
    http://support.apple.com/kb/HT4145

  • New imac doesn't recognize firewire 400

    Just got the new imac and transferred all data from my old (non-intel) imac using a firewire 400-to-800 adapter.
    Now, my new imac doesn't recognize my external (400 firewire) drives anymore. One of the drives has an USB which works with the new mac but transfers are very vey slow. The other drive has only firewire 400 and doesn't get recognized at all.
    Any solutions?
    Thanks.

    Adapters can be troublesome, I'd recommend replacing with a Firewire 400 to 800 cable like this one. You can normally find these at your local computer store, Radio Shack or of course Amazon.
    Roger

  • Why won't iTunes 'play nice' with Windows 8.1

    After following painstaking, tedious Troubleshooting hoop-jumping**, iTunes (latest version) STILL refuses to "play nice" with Windows 8.1
    Stalls out (Windows Task Manager reports "not responding") and does truly nasty things like blanking computer display and making Windows 8.1 system commands non-responsive (iTunes also has to be Forced closed ['End Task'] using Task Manager)
    My question:
    ANY HOPE that iTunes will EVENTUALLY actually work with Windows 8.1?? (Of course, there's NO '8.1' listed in drop-down menu, inspiring further confidence!)
    Adding INSULT to INJURY - Apple programmers DEMAND/FORCE creation of NSA-grade Password to Login to iTunes!!?!  (8 minimum, mandatory Capital and lower case letters, plus number(s), plus NO repeats, plus NO "common passwords" [whatever THOSE are] etc. etc. etc....ad nauseum)
    ARGGGH!
    ** Update iTunes, start in Safe mode, re-start (iTunes & Windows), check AV status, shut down AV & firewall, scan for viruses, check status of all drivers, all DLL's, any "possibly conflicting" applications [whatever THOSE are], create new User Account, etc. etc. etc. ad nauseum!
    At the risk of repeating myself ...  ARGGGH!

    Just checking that you've tried "iTunes Safe Mode" as opposed to "Windows Safe Mode"?
    Press and hold down CTRL+SHIFT the instant you click the icon that launches iTunes and keep holding until this message appears.
    Click Continue, then close iTunes and reopen. Some people seem to have had success with this approach...
    Alternatively, have you tried removing all iTunes components and then reinstalling as shown in the second box of Troubleshooting issues with iTunes for Windows updates?
    tt2

  • Need help Please. Which play nice with macs? Palm Treo's Or Tmobile MDA?

    Hi all, I post on here from time to time, but hardly anyone ever answers my questions. Here's my dilema. I bought a Tmobile MDA over the weekend that runs microsoft windows mobile 5.0. And while playing with it have noticed some things about it that i think are'nt that good. For example, I like the fact that its a windows os, but think that it's flawed. I have done quite a bit of research but don't think that it's active sync software is even compatible with mac osx. so have'nt even tried to mess with it. now i'm still in the 14 day window and am thinking about returning it. but here's the thing....
    I know that tmobile has EDGE, and it's considerably slower than verizon or sprints EVDO. (since i've researched it i know that edge is around the 70-170KBPS range when EVDO has 300-700KBPS) And tonight i was messing with this tmobile MDA and finally got it to work to connect to the net with it using bluetooth and it's "modem" ability to connect it to the web. But it S U C K S! i went to and did a bandwith test and i was only getting like 12.1-27.1kbps download (after running 2 tests) dude, it feels slower than dialup!
    so with that bullet against it, comes the compatible part. I can't sycn this thing with my mac for NOTHING! do any of you out there have a palm treo? (either verizon, sprint, or att.... carrier X?) How does it sync with your mac? is it hard? any extra software i need to get/buy? have any of you used it to connect to the net? and if so, how's the speed? And here's an even bettter question... How long did it take to config it to work using the phone as a modem? Did you use bluetooth? or serial link? was it easy to config? Where did you find the instructions?
    I know these are a lot of questions, but this is a large investment for me. I mean this thing ain't cheap and it does'nt really play nice. I don't mind paying a little extra, for some peace of mind, and knowing that it won't crash often and will work with my mac. Anyone out there got any other suggestions? I would really appreciate it. I would like your opinion on which one is the easiest to use that plays nice with a mac, and has a interface that's almost as nice. Thank you so much for your time. I will be following this post closely and comment you all back for your replys
    Mac Book Pro 1.83 GHZ 512 Ram   Mac OS X (10.4.5)  

    It really is a toss up cause Ive owned two Treo's and Ive read extensive reviews on Windows mobile devices and it seems to me like they're pretty similar in the way of hardware and software(minus the fact of using different operating systems). So I think the determining factor really ought to be more focused on how much you're willing to pay, and the level of support you get for each device. I recently got rid of my Treo 650 due to an interesting touchscreen problem and got a windows mobile device(should come tomorrow)
    in the way of syncing with a mac:
    The Treo is extremely simple to set up and use with a Mac(keep in mind Im not talking about the 700w/wx)in every aspect. Palm provides OSx compatible software(though its almost impossible to get rid of after installation). However, in my experience, Palm does not really do a good job in the customer service department. While they have a rather extensive support page for each device(some of the info is outdated), that's pretty much all you get unless you don't mind spending hrs scouring various forums. Talking to customer service is a joke. Like I said I had a problem with the touchscreen and the best the rep could give me was "try a hard reset" and "send it in for repair".
    I have yet to experience what windows mobile will be like. At the very least with syncing, theres syncing software made by people who had OSx in mind(ie: Missing Sync or Pocketmac) who will probably be able to help out a lot more in this area and possible also be able to help out with the other issues you mentioned.
    a good place to check out would be howardforums.com, you'll probably get better answers there.

  • Make Illustrator play nice with OS X Spaces, eh?

    Hey Mr & Mrs Adobe --
    Can you pretty please make your apps play nice with OS X Spaces? It's only been around since October 2007. I'm tired of having documents in two different spaces.  k'thanks.

    While I don't believe this discussion belongs here (try Feature Requests, next time), I think Adobe is not completely innocent here. Spaces is a feature of the OS that's been around for two years, and that Adobe has had access to for even longer. Other companies with fewer resources than Adobe, and without developer seeds, were able to support Spaces from day 1. Even programs released before Leopard usually work with it.
    Adobe has proven that they do not care about Mac OS conventions or about fully supporting the Macintosh OS. For the amount of money they charge for their programs and upgrades (which are often little more than bug fixes that should be no charge) it is not asking too much for support of basic OS features.

  • If apple is dropping iDisk are they going to play nice with others?

    If apple is dropping iDisk are they going to play nice with Pages amd Numbers apps and let me access SkyDrive, DropBox, Box and so on?  Or am I stuck with the lame iWork?

    Whether Apple will ever support direct connections to any of the other cloud services is something no one here knows or can say. You can comment to Apple on the matter here, if you wish:
    http://www.apple.com/feedback
    For now, there is a workaround for DropBox by using an intervening service and the Copy to WebDAV option. Whether there's a similar option for other services I don't know. Otherwise, the only option is sharing via email or synchronzation via iCloud.
    Regards.

  • My new iMac doesn't support Photoshop as it is a power pc application.  How can I install it ?

    My new iMac doesn't support Photoshop as it iis telling me that it is a power pc application, which is no longer supported ....
    How can I install it ?
    Or does this mean I have to splash out on a new copy ... and all the expense that that entails ...

    Which version of Photoshop are you trying to install?
    Which operating system are you trying to install it on?
    In short, if you're trying to install an older PowerPC version of Photoshop onto an Intel-based Mac then you're out of luck.
    You could look into purchasing Photoshop Elements 11.

  • 2nd gen nano compatible with OS X 10.2.8 and iTunes 6?

    I'm still using as my music hub an ancient but reliable iMac G3 running OS X 10.2.8, and the latest iTunes version supported on it is 6.0.5, and was wondering if the 2nd gen nano is still compatible with that? Has anyone been able to try?

    Welcome to Apple Discussions!
    This is Apple's way of saying upgrade
    The iPod may work, but I doubt it. Some iPods have worked with previous iTunes versions, but there were syncing problems (sometimes).
    iTunes 7 changes a lot of things, so I don't know if the new iPod nano firmware will "understand" how to communicate with iTunes 6 or if it was taught not to.
    Just my observations--but not really an answer. I would say no, but we can't be sure until someone tries!
    btabz

  • I can't syn my 2nd gen nano work with Windows XP Media Centre Edition (SP2)

    I recently got a new computer with Windows XP Media Centre Edition (SP2) and a 2nd gen Nano. I have the latest version of itunes but when I plug in the Nano it won't sync.
    The Nano is nowhere to be seen in itunes and shows in My Computer with an exclamation mark over it. The only thing it will do is charge.
    The Nano syncs on my sisters computer which has Windows XP (SP1) and other devices work on the USB ports on my computer.
    Does anyone have a clue what is wrong or what I can do.
    I've had the Nano for nearly four months now and it's driving me mad!!!

    Problem solved:
    I used driver guide to download usbstor.sys and usbstor.inf then placed these files in my i386 folder. Then when I restarted my PC and connected my iPod I selected the i386 folder as the location to search for drivers. After that it recognised my iPod as a storage device and installed it.

Maybe you are looking for

  • InDesign Text frame options - how to reset?

    Working in InDesign CC 2014. I have somehow set my text frame options so that when I use the type tool to create a text frame, columns are added as I make the box wider. I know that I want Columns - Fixed number of 1, because I  have found the settin

  • What's this in plain numbers?

    What is this in plain numbers? int i = 0; i |= 0x100;It's not just, 100, is it?

  • Permission to User to Execute xp_servicecontrol

    I am using SQL Server Authentication. For you build processes I need to create a User which is able to run xp_servicecontrol procedure. I am using this procedure for knowing the status of Agent service. So what permission should I give to my user so

  • Error, posting the message

    Why do I always get: 'Error, posting the message. Please make sure all required fields are entered' when I had not been given the option in the first place. You can tell I am finding this interface frustrating. Why is Apple using software that they c

  • Security Upgrade

    Hello Gurus In our company we are upgrading from 4.7 to ECC 6.0. I have never done any security upgrade project before. Now I have been asked to come up with a upgrade documentation and plan. I know we can use su25, but its not just a matter of runni