New iMac doesn't switch off!

just bought a new imac 3 days back. When I shut it down last night it didn't shut down for a really long time. Today I needed to restart it and it wouldn't shut down. The the desktop screen with a 'waiting' icon that goes round and round kept flashing for more than an hour. I had to physically shut it down on both occasions. Is there a problem? I am new to iMac having used PC's all this time.

Yes, there is a problem, but if you just bought your iMac 3 days ago, the classic way to go is to call for some phone troubleshooting help.
Follow the instructions they are going to give you,
warranty covers all so it's free.
I guess after 3 days there is nothing yet unsaved that you would be sorry to lose, so,
have you tried reinstalling Mac OS X yet?
Reinstalling is not at all the way troubleshooting Mac OS X should go, still I was asking because if problem persists even after a reinstall, it means it could very well be a Memory (RAM) problem as well>

Similar Messages

  • Recently updated 5G iPod to 1.2 doesn't switch off

    Yesterday I'd updated my 5G 60GB iPod with the new iPod update from iTunes 7. Now, it doesn't switch off anymore, even if I make a hard reset. I also tried restoring it from iTunes and the problem stays. Neither can I get into diagnostic mode.
    I'll never make an update so soon anymore. Please, anyone could help me?
    Thanks a lot.

    with that set of symptoms, it's probably worth checking on the possibility from the following document:
    iTunes for Windows: iTunes 7 doesn't recognize iPod

  • New imac doesn't recognize firewire 400

    Just got the new imac and transferred all data from my old (non-intel) imac using a firewire 400-to-800 adapter.
    Now, my new imac doesn't recognize my external (400 firewire) drives anymore. One of the drives has an USB which works with the new mac but transfers are very vey slow. The other drive has only firewire 400 and doesn't get recognized at all.
    Any solutions?
    Thanks.

    Adapters can be troublesome, I'd recommend replacing with a Firewire 400 to 800 cable like this one. You can normally find these at your local computer store, Radio Shack or of course Amazon.
    Roger

  • Ipod doesn't switch off on its own

    Hello,
    I have a black Ipod 60GB and it doesn't switch off on its own. I know that the old Ipods will switch off on their own if you are not using it for more than a couple of minutes. So I thought the 5th generation would do that as well but mine doesn't and it's really annoying. Does anyone know if 5th generation Ipod should do that? And if yes, in which part of the menu can I set that option?
    Thanks.
    Alexandra

    Hello, Welcome to Apple Discussions
    The iPod will turn off after 1 minute if there is a song on pause, or if there is nothng playing.
    xmartinx

  • "Not desturb" mode doesn't Switch Off

    "Not desturb" mode (Moon sign in Front of Time) doesn't Switch Off on set off time since 2013.
    Same Problem with iPhone 5 and iPad Mini. Both iOS 6.0.2

    Do Not Disturb scheduling feature will resume normal functionality after January 7, 2013. Before this date, you should manually turn the Do Not Disturb feature on or off.
    To turn off the scheduling feature, tap Settings > Notifications > Do Not Disturb and switch Scheduled to Off.
    http://support.apple.com/kb/HT5467

  • My new iMac doesn't support Photoshop as it is a power pc application.  How can I install it ?

    My new iMac doesn't support Photoshop as it iis telling me that it is a power pc application, which is no longer supported ....
    How can I install it ?
    Or does this mean I have to splash out on a new copy ... and all the expense that that entails ...

    Which version of Photoshop are you trying to install?
    Which operating system are you trying to install it on?
    In short, if you're trying to install an older PowerPC version of Photoshop onto an Intel-based Mac then you're out of luck.
    You could look into purchasing Photoshop Elements 11.

  • KT3 Ultra2 doesn't switch off

    When I press on/off button computer doesn't switch off and reboot. I tried another memory, cpu and PSU, but with the same result. I measured voltage 12V, it falls down for a moment, but then rise again. This doesn't depend of Windows98 or DOS, because I had the same effect without hard disk.

    Same problem for me too, but it's somewhat erratic. Sometimes it will shutdown, other times it will 'reboot' (It's not a normal reboot. You can hear the hard drives click into their shutdown state for about 0.25 seconds, then the whole system powers back on again).
    I thought it must be to do with some kind of wakeup event, but nothing that I tried seem to change it. I just accept the fact now that when I say 'Shut Down', I have to sit by my computer until it either shuts down, or reboots itself (At which point I press the power button and it shuts off).
    Stupid thing :\
    I'm using an Enermax 410w PSU - I doubt that's the problem.

  • Do not disturb doesn't switch off in 2013

    Do not disturb doesn't switch off out of the scheduled period in first morning of 2013. (With GMT+8)
    Anyone is having the same issue?

    I made some tests and this issue will fix itself on Sunday January 6, 2013. It will happen the first few days of January 2014 (until Sunday January 5, 2014) if the bug is not fixed. Most first few days of most years seem to have this bug. The bugs starts on January 1st (based on the From time under Scheduled) and is usually fixed on the first Sunday of the year (except if the first day of the year is a Sunday, then it is fixed on the second Sunday). Years preceding years where the first day is a Sunday are not affected by the bug.
    Let's check the next few years, this is the pattern :
    2013 : Issue fixed on Sunday Jan 6
    2014 : Issue fixed on Sunday Jan 5
    2015 : Issue fixed on Sunday Jan 4
    2016 : Issue not happening even though first day is a Friday
    2017 : Issue fixed on Sunday Jan 8 (Jan 1st is also a Sunday)
    2018 : Issue fixed on Sunday Jan 7
    2019 : Issue fixed on Sunday Jan 6
    2020 : Issue fixed on Sunday Jan 5
    2021 : Issue fixed on Sunday Jan 3
    2022 : Issue not happening even though first day is a Saturday
    2023 : Issue fixed on Sunday Jan 8 (Jan 1st is also a Sunday)
    2024 : Issue fixed on Sunday Jan 7
    Etc...
    The same pattern happens if you go back in time as well.
    Note : If DND is scheduled before midnight, then the issue and the fix (see above) are delayed one day since it's based on the From time under Scheduled.

  • Wy my apple tv doesn't switch off?

    wy my apple tv doesn't switch off?

    Welcome to the Apple Community.
    That's right, it has a sleep mode instead.

  • My new imac doesn't booting even my windows also giving blue screen error how i recover my datas please help me guys

    my new imac was doesn't getting booting into osx mountain lion 10.8 and also in windows when i try to click on option key it shows only windows parition if i select that windows os getting bluescreen error this problem caused by when i'm using imac suddenly power went off so after that i'm trying it's not booting so if any option give solution for to recover the datas stored in imac please

    A new Mac comes with 90 days of free tech support from AppleCare.
    Why not make use of it?
    1-800-275-2273
    Best.

  • Why does my iMac screen keep switching off / going black?

    After about one half hour of use my new iMac screen switches off / goes black.
    The screen can be switched on by pressing the power button on the back on the machine a few times. It remains lit for about 20 seconds. This can comntinue for about half an hour when it stops switching off or when I give up.
    I have conrtacted Apple but they have been unable to solve the problem.
    The machine is just not fit for purpose as I cannot use it for work.
    It appears from the internet that this is a recurring imac problem.
    Please, what am I to do?

    Call AppleCare (number is in the manual) and then request to speak to Customer Service. Be patient, organized and articulate and they will transfer you. When you get to speakt to someone then explain your problem and ask for their help. You should have all your receipts, invoices, trouble ticket numbers etc available for reference.
    You can also take to an Apple Store in Spain, while this may not be convenient at least then an Apple person can see the machine and work on it.

  • New imac doesn't locate old imac hard drive via usb port

    I have an old iMac from ~2006 that recently stopped reading the harddrive.  I pulled the HD out and connected it to my new imac via USB port but I can't locate it.  The HD spins/powers up so I know the connector is strong enough to supply power.  We connected it to my husband's PC and he can see that there is a harddrive but cannot see any files to read.  He even tried Catacombe to try to read files but it didn't work.  My first issue is how can I locate my HD on the new mac?  But the main issue is how can I pull data/pictures off of the old harddrive and import them to my new computer.  I don't hear any clicking sounds from the harddrive so it seems to be working.  I can't reformat it because I don't want to lose the pictures on it.  I don't need the old harddrive to work/write.  I just need to pull the information off of it.  TIA.

    I was not familiar with catacombae , but now I am .
    You have a problem with either a corrupt file system on the hd or a hardware problem with the hd.  I'd say try mounting in disk utility.  Try reparing filesystem on hd.  Try one of the disk repair utilities.  Some have a free trail that let's you know if they can do anything.  You pay to get the data.  Seek profession help.  Pay $$$.
    How to mount with disk utility.
    Repair the file system.  see repair disk button on lower right.
    here are some more data recovery apps.  I left out a few & am posting my complete list.
    Perhaps Disk Warrior will be of some help:
    http://www.alsoft.com/DiskWarrior/
    "Stellar Phoenix Macintosh - Mac data recovery software, recovers data from damaged, deleted, or corrupted volumes and even from initialized disks."
    They have a trial version, so I guess you can see if your data can be recovered...
    http://www.stellarinfo.com/mac-data-recovery.htm
    "Data Rescue II is the best data recovery software on the market for recovering files from a problem hard drive. Data Rescue II works when other tools fail. Data Rescue II is also completely safe to use since it does not attempt any risky repairs to the drive while its scanning."
    http://www.prosofteng.com/products/data_rescue.php
    FileSalvage is an extremely powerful Macintosh application for exploring and recovering deleted files from a drive or volume.  FileSalvage is designed to restore files that have:
    -- been accidentally deleted.
    -- become unreadable due to media faults.
    -- been stored on a drive before it was re-initialized/formatted.
    http://subrosasoft.com/OSXSoftware/index.php?main_page=product_info&products_id= 1
    "TestDisk is a free data recovery utility. It was primarily designed to help recover lost data storage partitions and/or make non-booting disks bootable again when these symptoms are caused by faulty software, certain types of viruses or human error (such as accidentally erasing a partition table)."
    http://en.wikipedia.org/wiki/TestDisk
    Wondershare Data Recovery for Mac
    "Recover lost photos, video, documents, email and archive files from any Mac-based hard drive or external hard drive, iPod, USB drive, SD card, digital camera, mobile phone, and MP3/MP4 player, due to accidental deleting, formatting, virus infection, improper operation, unexpected power failure, and other unknown reasons. Also, iPhone recovery allows you to recover lost photos, videos, SMS, contacts, note, calendar and call history from iTunes backup file. With the free trial, you can preview all your recovered images, videos, music, documents and archive files prior purchasing this Mac Data Recovery."
    http://software.bigbigsoft.com/data-recovery-mac

  • Just this new iMac doesn't have internet connection?

    My network is working fine on two other macs running Mavericks. I purchased and set up a new iMac this week and it had been running fine. But this morning my hope network reads as though there in no internet connection...the wifi is fine and strong. Also, airport utility can't see my express or extreme.
    Oddly though, the iMac and connect to my neighbours open network just fine.
    I've tried starting and restarting, even checking to see f the problem was duplicated on the guest account...
    Any ideas?

       Power Cycle
       Power off the router. Unplug it from the wall. Wait a while.
       Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
       It will take a while.
      Restart the computer.
      Start up in Safe Mode.
       http://support.apple.com/kb/PH11212?viewlocale=en_US

  • New iMac doesn't see old iMac data on Time Capsule

    I have a brand new iMac - my Time Capsule doesn't see my backup, it sees my Mac Book Pro backup but not old iMac (which is broklen, hence new one from Apple). I can see old iMac data is there through browser but not seen by Migrate assistant. Any ideas?

    Look at manual resstore methods.. I would be careful migrating to a later OS.
    Q14-17 in pondini.
    17 in particular.
    http://pondini.org/TM/FAQ.html

  • New iMac doesn't see Apple TV, but Macbook does

    Until yesterday I was using my Macbook Pro for the Apple TV. Last night I moved all my content over to my new iMac (copied actually) and I want to start using the iMac for Apple TV. (once everything is set up I will just wipe the content off the MacBook.... 96GB is too much for a laptop!)
    Currently the iMac isn't seeing the Apple TV, but the Macbook Pro is. Do I need to remove the Apple TV from the Macbook in order for the iMac to see it? I am just hesitant to try it because there is a warning message that everything will be erased from the Apple TV if I remove it. I am pretty sure everything is on the iMac and therefore wiping the Apple TV won't cause me to lose anything... but I would rather know if this is the solution before I do something like that!
    Thanks

    Thanks... I was just getting ready to ask a new question I followed the Help guide's instructions to do Settings > Computers > “Connect to iTunes” but we can only stream now with that. So thanks for the response, it helped me to know what was going on there. Now I am going to go see if I can figure out how to do what you suggested.

Maybe you are looking for

  • Using a *.wmv file to make a home video playable in DVD players?

    Hello all, I have a project where I need to take a slide show made in Windows Movie Maker (.wmv file extension), burn it to a CD and make it play in a DVD Player. I attempted just making a VCD on a Windows XP laptop, but it wouldn't play in the DVD P

  • Document.ready() in jQuery

    Hi, On jsf fragement page, I want to do something when the is loaded. So, in jQuery, I do this. <af:resource xmlns:af="http://xmlns.oracle.com/adf/faces/rich type="javascript"> $(document).ready(function() { // Handler for .ready() called. alert('loa

  • Fontnames partly displayed in Japanese - Fonts are not broken...

    I'm having a rather odd issue recently, when I was talking to my customer he needed some changes in Text. I had used the font PilGi, which comes to us from Apple with OS X. Unfortunately the font was now dislplayed as: 필기체 in Illustrator. The font is

  • What version of iTunes is best for X.3.8?

    What's the best version of iTunes for X.3.8? After a brief try of X.3.9 after getting a new hard disk, I downgraded back to OS X.3.8 to get back to Safari 1.2 and to get rid of iTunes 6.0.2/.3 which had low volume issues compared to iTunes 4.7. From

  • OS X 10.9 wont run on my MacBook either?

    My MacBook can't run 10.8 (of course with some hacks it can), but my default it wont run 10.9 either, right? Now I am using Snow Leopard and it's possible that it wont recieve security updates soon. Then I only have Lion left and I'll be stuck with i