New iMac Frame Loose

I'm working on my folks brand new iMac G5 with iSight built in. I was having trouble ejecting a CD and noticed that the white plastic "frame" around the monitor is loose. It doesn't appear to snap back into place.
I contacted tech support via the new chat feature and they said bring it to an Apple store. Well, all Apple stores are closed tomorrow and I planned on bringing their machine to them of Thanksgiving.
Any thoughts? Has anyone cracked the case and knows how to put it back solidly?
-Kirk

This has bad news written all over it, i would wait if i were you and take it to an apple store. If this is broke so soon, i would not stand for it. Im sure apple will be happy to help you out with this..
~Ryan

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           0x10239f000 -        0x106c7bfbf +com.adobe.Photoshop (15.2.2 - 15.2.2.310) <61CD7B5F-DB97-3541-A5CC-232A16C8EADC> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
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           0x108191000 -        0x10824ffff +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.32401) <98E48A52-A6EB-309D-B668-EE951E67823F> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
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           0x108520000 -        0x108914ff7 +com.adobe.MPS (AdobeMPS 5.8.1.33340 - 5.8.1.33340) <4B02E5D5-79A8-3281-920A-BD3B74DFEDF7> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
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           0x108dab000 -        0x1090d0ff7 +com.adobe.CoolType (AdobeCoolType 5.15.00.33308 - 5.15.00.33308) <07952676-1A11-3AA6-991D-04460EFBA92E> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
           0x10911d000 -        0x109144ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <C21D264F-9A78-3E52-9E0F-3044E78A24B0> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
           0x10914e000 -        0x109172ff7 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.32260 - 3.8.0.32260) <7CF0AED9-C0B4-3DBE-BB97-3BC2CC06AB67> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExp at
           0x10919d000 -        0x1092ccfff +com.winsoft.wrservices (WRServices 8.0.0 - 8.0.0) <3DDC40D0-BC6F-3758-B00A-E102E80D4F5F> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
           0x10932b000 -        0x109479ff7 +com.adobe.ACE (AdobeACE 2.20.02.33308 - 2.20.02.33308) <DCD064B8-A43A-3D41-B499-15E602F69CDA> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
           0x109491000 -        0x1094b0fff +com.adobe.BIB (AdobeBIB 1.2.03.33308 - 1.2.03.33308) <1E069560-E3C6-38B4-A853-88F3492543FF> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
           0x1094bd000 -        0x109576ff7 +com.adobe.JP2K (1.2.2 - 1.2.2.33078) <6E5EA710-E3BB-319E-A56B-441D86E65B21> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/adobejp2k.framework/Versions/A/AdobeJP2K
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           0x1095cc000 -        0x109680fff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.6 -c 14 - 79.156797) <B92343BD-6092-397F-A805-4649556DD7E2> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
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        0x7fff97d52000 -     0x7fff97d6cff3  com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
        0x7fff97d6d000 -     0x7fff97d7aff7  libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
        0x7fff97eab000 -     0x7fff97ecfff7  com.apple.Sharing (328.16 - 328.16) <F96C7040-5FAF-3BC6-AE1E-5BF9CBE786C4> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
        0x7fff97ed0000 -     0x7fff97edbfff  libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
        0x7fff97ee9000 -     0x7fff97f11fff  libxpc.dylib (559.20.9) <D35D0DB2-D7BD-3BE4-8378-062BFE545E1D> /usr/lib/system/libxpc.dylib
        0x7fff97f12000 -     0x7fff980f7ff7  libicucore.A.dylib (531.48) <3CD34752-B1F9-31D2-865D-B5B0F0BE3111> /usr/lib/libicucore.A.dylib
        0x7fff98105000 -     0x7fff98109fff  libCoreVMClient.dylib (79.1) <201EF6DF-5074-3CB7-A361-398CF957A264> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
        0x7fff9810a000 -     0x7fff982baff3  com.apple.QuartzCore (1.10 - 361.18) <ACA61D8F-9535-3141-8FDD-AC3EF6BF0806> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7fff982bb000 -     0x7fff98692fe7  com.apple.CoreAUC (211.1.0 - 211.1.0) <12645629-E065-388E-A6B5-094A240578CE> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
        0x7fff986bc000 -     0x7fff986c5fff  libGFXShared.dylib (11.1.2) <0BAF2EA8-3BC4-3BF4-ABB6-A6E0A1F3F6A5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
        0x7fff986c6000 -     0x7fff986cefff  libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib
        0x7fff98981000 -     0x7fff989edfff  com.apple.framework.CoreWLAN (5.0 - 500.35.2) <5E228544-77A9-3AA5-8355-E8F6626F50E7> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
        0x7fff98a0a000 -     0x7fff98a64ff7  com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling
        0x7fff98a6c000 -     0x7fff98a6dff7  libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
        0x7fff98a6e000 -     0x7fff98a74fff  com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
        0x7fff98a75000 -     0x7fff98a86fff  libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
        0x7fff98abd000 -     0x7fff98ac8fff  com.apple.AppSandbox (4.0 - 238.20.2) <BEFAB7F2-B189-391B-9B2D-FFF3EE2B77B6> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
        0x7fff98ac9000 -     0x7fff98acbfff  libRadiance.dylib (1237) <9B048776-53BB-3947-8ECE-9DDA804C86B2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
        0x7fff98acd000 -     0x7fff98ad8fff  libGL.dylib (11.1.2) <BF99CC65-215A-3C7D-87D7-3F7EE6E9B3DD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
        0x7fff98ae1000 -     0x7fff98bd1fef  libJP2.dylib (1237) <A24C99BF-2360-343F-BCA1-F044E78EA0DE> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
        0x7fff98bf6000 -     0x7fff98c55fff  com.apple.AE (681.2 - 681.2) <181B3B06-2DC6-3E4D-B44A-2551C5E9CF6F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
        0x7fff98d80000 -     0x7fff98d83ff7  com.apple.Mangrove (1.0 - 1) <6326024D-5C8D-3F59-9468-ACA1E01BC70C> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
        0x7fff98d84000 -     0x7fff98d9dff7  com.apple.CFOpenDirectory (10.10 - 187) <790ED527-EFD2-3EA6-8C97-A8C04E96EBA7> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
        0x7fff98de7000 -     0x7fff98fe146f  libobjc.A.dylib (647) <759E155D-BC42-3D4E-869B-6F57D477177C> /usr/lib/libobjc.A.dylib
        0x7fff98fe2000 -     0x7fff99033fff  com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <450293F7-DAE7-3DD0-8F7C-71FC2FD72627> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
        0x7fff99034000 -     0x7fff9904aff7  com.apple.CoreMediaAuthoring (2.2 - 951) <C3E7D4C1-400D-34FA-9FE1-8C68C03CE969> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthor ing
        0x7fff9904b000 -     0x7fff9904efff  com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
        0x7fff9904f000 -     0x7fff99069ff7  liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
        0x7fff9906a000 -     0x7fff9906aff7  libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
        0x7fff990b7000 -     0x7fff991fbff7  com.apple.QTKit (7.7.3 - 2890) <EA6DCA1E-CBAB-328F-B230-1F9B9104E110> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
        0x7fff991fc000 -     0x7fff99204fff  libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
        0x7fff9925e000 -     0x7fff99283fff  libPng.dylib (1237) <F5652650-87ED-3D53-9E59-A897DFA41DD0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
        0x7fff99305000 -     0x7fff99308fff  com.apple.IOSurface (97.4 - 97.4) <AE11CFBC-4D46-30F3-BEEC-4C8131079391> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
        0x7fff9933d000 -     0x7fff99391fff  libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
        0x7fff99392000 -     0x7fff995fcff7  com.apple.imageKit (2.6.1 - 848) <CBCF1292-3DC5-3A1F-A333-AAE462BBB3F3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
        0x7fff995fd000 -     0x7fff9972fff7  com.apple.MediaControlSender (2.0 - 215.18) <86E901A7-64C3-3D2C-BBD4-E385405831D3> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSen der
        0x7fff99755000 -     0x7fff99772ffb  libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
        0x7fff99773000 -     0x7fff9977cff7  libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
        0x7fff9977d000 -     0x7fff99a98fcf  com.apple.vImage (8.0 - 8.0) <1183FE6A-FDB6-3B3B-928D-50C7909F2308> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
        0x7fff99a99000 -     0x7fff99a9eff7  libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
        0x7fff99a9f000 -     0x7fff9a2dbfe3  com.apple.CoreGraphics (1.600.0 - 779.11) <DC15AADD-387C-348E-84F0-1C8BAAB1B567> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
        0x7fff9a39c000 -     0x7fff9a3b5ffb  com.apple.openscripting (1.4 - 162.1) <E6B42781-A556-355A-8A49-82A8D2B347FF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
        0x7fff9a3b6000 -     0x7fff9a3c2ff7  com.apple.OpenDirectory (10.10 - 187) <1E07769D-68DE-3BF2-8E9E-A1E98BF70D1B> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
        0x7fff9a3c3000 -     0x7fff9a3c9ff7  com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
        0x7fff9a407000 -     0x7fff9a54dfef  libsqlite3.dylib (168) <8B78BED1-7B9B-3943-80DC-0871015AEAC4> /usr/lib/libsqlite3.dylib
        0x7fff9a54e000 -     0x7fff9a557fff  com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
        0x7fff9aeb6000 -     0x7fff9b3a6fff  com.apple.MediaToolbox (1.0 - 1562.235) <9813E9A6-5BD6-3E56-9D20-0023703D5096> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
        0x7fff9b3a9000 -     0x7fff9b3b8fff  com.apple.LangAnalysis (1.7.0 - 1.7.0) <D1E527E4-C561-352F-9457-E8C50232793C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
        0x7fff9b3b9000 -     0x7fff9b3ceff7  com.apple.AppContainer (4.0 - 238.20.2) <2AA2EF49-9F38-31F6-8B08-8CC7C26F57F3> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContainer
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 5409
        thread_create: 1
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=327.8M resident=215.7M(66%) swapped_out_or_unallocated=112.1M(34%)
    Writable regions: Total=18.2M written=1216K(7%) resident=1360K(7%) swapped_out=0K(0%) unallocated=16.9M(93%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    STACK GUARD                        56.0M
    Stack                              8192K
    VM_ALLOCATE                           8K
    __DATA                             37.7M
    __IMAGE                             528K
    __LINKEDIT                         81.9M
    __TEXT                            245.9M
    __UNICODE                           552K
    shared memory                         4K
    ===========                      =======
    TOTAL                             430.6M
    Model: iMac15,1, BootROM IM151.0207.B01, 4 processors, Intel Core i5, 3.5 GHz, 32 GB, SMC 2.22f16
    Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.166.24.3)
    Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: APPLE SSD SM1024F, 1 TB
    USB Device: d2 Quadra USB 3.0
    USB Device: Backup+ Desk
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    Thunderbolt Bus: iMac, Apple Inc., 26.1

    Actually the OS crashed because it can't load the Photoshop binaries - which indicates that the OS or the Photoshop binaries are corrupt on disk.
    Make sure you have a backup of the disk, then uninstall and reinstall Photoshop.  If that doesn't solve it, then you may need to wipe the disk and reinstall the OS as well.

  • New Imac really noisy after change to SSD

    I have TWO Imac's in my room : an Imac 24 inch I bought a few years old and I have a brand new Imac 27 inch a few months old.
    A technician working for a well know, huge computer retail chain replaced in both IMAC's the HD by 128 GB SSD (in 24 inch Imac) and a 256 GB SSD (in 27 inch Imac). He also added extra RAM : I now got 8 GB in the 24 inch Imac and 12 Gb RAM in the 27 inch Imac
    The 24 inch Imac operates very silent, very quick and very smooth whereas the much bigger and more powerful, new 27 inch Imac now makes A LOT OF NOISE. I am not a sensitive or paranoia person freaky about some computer noise. This is really nervewrecking and constant buzzz. The moment the newest Imac is switched on, the cooler just goes buzzing really loud. This noise has nothing to do with SSD or increase of RAM since they have no moving parts. And the noise is constant. I do NOT use software that requires lots of processing power. I just surf normal websites and do word processing and look at fotos. I don't even look much to video so it's really strange. Where does this noise all of a sudden comes from ?
    The 27 inc Imac was silent when I bought it with HD disk, but once the big HD disk gone, the cooler keeps on blazing and buzzing. Awful ! The guys in the computer shop have no idea, the guys from the Apple official reseller shrug shoulders and say it is "normal" without any more explanation.
    Could it be that by taking the rather big HD out of the inner frame, that the extra space becoming empty lead to an increase of airflow from the fan/cooler circulating freely in the inner frame and thus generating much noise level ???? Anyway, the noise level is totally unacceptable. SSD is supposed to be absolutely silent but now i paid good money for nothing and am stuck with a very expensive but very noisy imac with a nice 27 inch screen but Imac that works on everyone's nerves in the room and adjacent rooms.
    Even guests in the adjacent living room ask what device is generating this constant buzzzzzing.

    Hello,
    Likely the 27" iMac had the special Seagate drive with internal temp sensor & the special Apple Rom to handle the fans, unlike the earlier one that had an external sonsor.
    Since the late 2009 iMacs came out, replacing the hard drive has caused the internal Hard Drive Fan to start running at around 6000RPM.
    This is due to Apple replacing the external Hard Drive temperature sensor with a proprietary firmware and using the drives internal sensor.
Replacement drives do not contain the firmware to deliver temperature data on the temperature sensor cable.
When the iMac does not receive a good signal from the hard drive it puts the fan at full speed to protect the drive.
    If you replace your drive, your iMac will initially seem fine, but soon the fan will begin to speed up to full speed. Resetting the SMC (System Management Controller) will have a temporary effect, but again the fan will speed up.
    Fixes people have used in the past included:
        •    Using smcFanControl and the terminal to set a MAX speed for the fan and writing scripts to start this after every sleep/restart.
        •    Shorting the temperature sensor cable (Not a possibility on 2011 iMacs) this tricks the iMac into thinking the drives temperature is very low, hence slow fan speed.
    Both these fixes are less then perfect and leave the drive in a dangerous situation with no protection from overheating.
    Another option people try is other Fan Control software. These programs will not work for this particular issue as they often only control the base speed, and if they do control the fans actual speed they rely on the temperature reported by the sensor which is now incorrect.
    HDD Fan Control
    HDD Fan Control works to fix this issue by reading the drives internal temperature using the S.M.A.R.T protocol and set the fans actual speed to a value good to protect the drive. 
It runs at startup and continually to always control the fan correctly, prevent the loud fan noise and protect the drive from overheating.
    Instead of HDDFan Control, get the free SSDFan Control
    http://exirion.net/ssdfanctrl/

  • New iMac freezes?

    I received my new 24" 2.8GHz iMac in early November w/4GB of Crucial memory, immediately repartitioned it, upgraded to Leopard, migrated my apps/accounts/data over from my 2.7GHz G5 Tower (which has been running Leopard perfectly), and ran Software Update to bring everything current.
    This Mac has not experienced any obvious video artifacts, or freezes while processing intensive video activity, but it is heavily customized. Here's the details:
    I've attached an Apple 23" Cinema HD Display for dual displays, a G-Tech 750GB FW800 drive for Time Machine, and a Kensington USB 2.0 powered hub to attach all my USB stuff (Harmon/Kardon SoundSticks, SanDisk memory card reader, extra Mighty Mouse, USB dock for iPhone, Canon LiDE 30 scanner, USB connection to APC Back-UPS RS 1500). I retired my old USB 1.1 hub, since I knew it would be problematic with the new system, as would be my old USB Serial Adapter.
    From a software viewpoint, I have iWork '08, iLife '08, Adobe CS3 Suite, MS Office 2004 11.3.9, Indigo 2 (home automation control software), Meteorologist, and all the other usual Apple software. At login, I have Mail, Indigo 2, iTunes, iPhoto, iCal, Address Book, Meteorologist, and Activity Monitor startup, then share iTunes and iPhoto over the local network. I also share my data volume over the local network, as this new iMac is replacing our old Windows 2003 server as a home media/data repository.
    To add to the mix, I'm also running SereneSaver Quicktime movies as Desktop backgrounds cycling every 5 minutes on both displays (although it only displays the first frame of the video on the secondary display). I was also running MacKiev's 3D Atlas Globe screen saver (displaying the latest satellite cloud cover) until I found it was locking up the new iMac in about 3 hours (with SereneSaver also running). Needless to say, this all ran perfectly on the old G5 Tower, even with its ancient ATI Radeon 9800 Pro (128MB) video card. And finally, in addition to the regular .Mac/iDisk updates, and the hourly Time Machine backups, and the quarter hour Meteorologist weather updates, and the every 5 minutes Mail updates, I was using Spaces to sort out all the windows that I wasn't hiding.
    I knew I probably brought over some conflicting software, since this was a migration from a PPC Mac to an Intel iMac, so when things froze, I assumed it was a compatibility issue, and proceeded to start trashing obviously unnecessary stuff from the system/root/user libraries. I also assured everything that was running was current. Over a couple of days I thought I had pretty much found everything I could think of that might crash the new iMac (including old Symantec frameworks, MS Virtual PPC stuff, old auto startup Retrospect stuff, and the like). I tested all my apps, reran the Leopard 10.5.1 combo update, Repaired Permissions, Verified Disk (with Disk Utility), booted up from a Tiger 10.4.11 volume and checked the Leopard startup with DiskWarrior 4.0, and then ran Apple's Hardware Test from their iMac startup DVD. In the end, I was able to keep the new iMac up and running continuously performing its assigned chores for over 37 hours.
    Then, yesterday afternoon in mid-post to one of these threads, my shiny new iMac froze up. No warnings of any kind. In mid-breath it simply stopped working. The blinking colon in the menu clock stopped, the Activity Monitor CPU history graph updating in the Dock stopping updating, neither mouse would move, pressing any combination of keys on the keyboard I could think of would not interrupt the iMac from its pause. So, I sucked it up and pressed the power button to restart.
    Upon restart, I checked the Console logs, and of course, nothing untowards was identified there. Whatever froze up the iMac happened immediately. A close Apple contact of mine immediately suggested it sounded like a hardware issue. I didn't think so, but I took his advice anyway and reinstalled Leopard in a virgin partition on the internal hard drive, along with iWork '08, iLife '08, and all the latest Apple updates, again. I did not install Adobe CS3, since its installer disk doesn't finish properly in Leopard, and I didn't want to install Tiger first, then all it's updates, then CS3, then all its updates, then Leopard again. I just want to confirm, or not, that I'm having an obscure hardware issue.
    Today I'm running the virgin installation (now 16 hours into the test) to see if I can crack the 37 hour barrier. If I make it to two full days, I'll be pretty confident that I must still be having software issues with my standard startup configuration. Of course, I'm not currently running any non-Apple software, and there's no legacy stuff on this startup partition, other than the music and photos I copied over from my data partition for sharing over the network at home. I'm also foregoing Indigo 2 controlling stuff around the house, and the great SereneSaver Quicktime movies playing soothing videos (beach scenes, peaceful lakes, mountain vistas, etc. with background sounds) as my Desktop background.
    So, if this basic, virgin configuration locks up in the next day or so, my next step is to pull the Crucial 4GB of memory and put the standard Apple 2GB back in, and wait another couple of days. If that locks up, then it's a call to AppleCare. If not, then it's a call to Crucial to replace their memory modules.
    My question is whether anyone else with a simpler configuration, and no obvious video issues (as confirmed by Software Update not offering the video firmware update), is experiencing any spontaneous freezes?
    At this point, it's still premature to think I have a hardware issue, but if I do it should manifest itself with this basic, virgin installation.
    More updates later...

    I have been experiencing a Restart/Shut Down reliability issue with my new iMac and Leopard 10.5.1. This evening an Apple rep I know pointed me to a work-around in Apple Discussions:
    http://discussions.apple.com/thread.jspa?messageID=5957261&#5957261
    This thread notes the discovery by one user that iDisk automatic syncing is not working reliably, and is preventing consistent restarting/shutting down of your Mac. Although, syncing has been working reliably for me both for .Mac stuff, and the iDisk itself, if you do a Get Info on your iDisk it reports, at least for me, that its capacity is 1TB, with 466GB available. I have only the standard 10GB .Mac account, and only 5GB of that is allocated to my iDisk, so something is clearly amiss with the .Mac iDisk setup (iDisk Get Info reports correctly on my G5 Macs w/Leopard), as being reported from the .Mac server. If you check your Console logs, you may also see this recurring error message, which is reporting a syncing error, although my syncs have, as I've said, been working correctly:
    11/25/07 9:11 PM FileSyncAgent192 MKCOL /.FileSync (FAILED), httpStatusCode:405, errorType:100, transactionState:5, txnId:3846B904-9ABB-40E5-9928-B9233FAC05D2, auto-retries=0, manual-retries=0
    To summarize, if you turn off your iDisk in your System Preferences/.Mac/iDisk preference pane, you'll have no problems restarting/shutting down. You may also need to do the power management reset (turn off Mac, unplug all devices and power for 15 seconds, reconnect, and start up) and the parameter RAM reset (reboot while holding down the cmd-opt-P-R keys). You can do this in one restart cycle, if you like. After that, restarts/shutting down has worked perfectly for me.
    Of course, I actually USE my iDisk, and will be leaving it on. But, at least I know now how to work around the restart/shut down issue. (Note: this morning my iMac running my full/standard configuration locked up, after the iDisk mounted/unmounted repeatedly during the evening, so I rebooted and switched iDisk syncing to manual. More to follow...)
    I hope Apple adds this fix to their 10.5.2 update next month.
    Note: This is such an important issue, that in addition to adding it to a reply in another Shut Down thread, I thought I'd post it as a separate topic here.

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