New iMAC giving huge latency issues.

HI everybody,
Im new to these forums as I have just recently purchased an iMAC, 3.06Ghz, with 6 GB of RAM for my studio.
Before this I was running an INtel based pC with Pentium processor, which worked as fairly well and absolutely without any latency issues.
Here's the problem:
i hooked up a MAckie ONYX 1640 mixer with Firewire I/O into the iMac and setting anywhere between 64 samples to 128 samples shows me theoretical latency of between 5 to 8 Ms, which is alright, I used to work with similar settings on the OC and it is hardly percievable. The problem is , the Latency sounds much higher!!
Its definitely not 8 Ms. and with lower buffer sizes, obviously the audio starts clicking and popping.
I then hooked the iMac with my Presonus Firebox which iv used smoothly with the PC for three years, without ever having latency issues...but this time too, the IMAC is adding latency and audi coming back from the DAW is very percievably late. Definitely around 25-30 Ms at such low buffer sizes!
Can someone help me out here, in case there s any optimisation to be done for the mac to make audio its top priority etc, and to better performance?
Highly appreciated!
Much thanks
Gucci
www.myspace.com/headroomdelhi

Headroomdelhi wrote:
So basically,
I am software monitoring, with just one micropohone, with a powerful Mac with 6 GB to spare.. and yet im getting a huge delay!
You poor boy!
Apparently you had some unrealistic expectations.
Many
plugins
just NEED
a lot of
latency
to calculate the processing to the sound. In fact, there is a rough law stating that you can't have top sonic quality and NO latency using software only, especially mastering compressors and reverbs.
You could try the *Low latency mode* button, it also immediately shows you which plugins have a significant latency, as they will be bypassed in LLM.
This is especially true for 'high end' plugins like Space Designer, AdLimiter, Multipressor and a whole load of others. If you need reverb on voice just to have a 'moral support' when recording, choose a 'simpler' reverb, or, better even, use direct monitoring and a HARDWARE reverb that only adds reverb to the monitoring path.
Plugins are meant more for mixing than for tracking.

Similar Messages

Help - New iMac, Time Machine backup issue

Hello everybody,
I am a happy camper with my brand new 27" iMac, however... I have a problem with system migration. Here is the issue:
- On my Time Machine, I have backups of my old iMac and my MacBook Air
- When I tried Migration Assistant to reinstall my old iMac contents on my new iMac, no backups were found
- Then, when I disbaled the Time Machine on my MacBook Air, I could see the MacBook Air backup in the Migration Assistant.
So, my conclusion was: I need to disable the Time Machine on my old iMac too! However - that one is BROKEN.
How do I proceed??? Migration Assitant keeps telling me that not all copies can be restored because some systems still seem to be mounted... or something similar.
How do I make my Time Machine forget about the old iMac? Yes, I can see the Time Capsule in the finder, I can even see the contents of my old iMac backups, but Migration Assitant won't eat them...
Your tips are much appreciated.
Maccer.

Thanks Toad, I did that. Unfortunately I could not find an anwer to my problem there. All I can do now is retrieve individual files, which is a hassle. I want full system restore, including all my files, email etc.
The Time Machine keeps telling me that "another system is mounted" and that "not all copies can be restored".
Since I can SEE the full backup file, I cannot imagine it is hard to use that file for Migration Assistant.

Logic & ensemble on a new Imac... any issues with 1- FW800 port???

Hello Guys,
Have there been any major issues running a drive and ensemble on the same port on the new Imacs??????
Thanks in advance,
re

My Mac Pro crashes all day since i updated or installed the Motu card.
I have qty 3, Motu 24/IO's, and 1 828mk3 and 1 896 mk3.
I updated to snow and then downloaded and installed motu's drivers and my Mac crashes all day long.
Left Support ticket on MOTU site and they are so lame they can
't even answer a support ticket let alone answer the phone.
I am hostage to a bad sompnay!. I own the PCIe 424 and all the 24/io's etc.
Is there another company that makes 1 card that will support 80 inputs of 96kz audio? I sure need one that only takes up one PciE slot!!!
Also if you have Ethno instruments it will crash your mac.
Is ther a script or master un-installer so you can remove all of Motu drivers/
Also try opening your console, and watching...it looks for a fw/usb device that is not recognized anymore. Guess MOTU wrote some good dirty code again that causes havoc on the buss!.
ANy ideas on another audio system that is snow lepord campatible?

New iMac 07 horrible video issues in Magic Garageband

I have a 2.0GHz iMac (Mid 2007) with the ATI Radeon HD 2400 XT 128MB graphics, when I click on magic garageband the video has interlaced lines and the colors are horribly distorted. When I click on "audition" then "change genre" it quickly adjusted back to normal than quickly went to its interlaced look. I am going to try to reinstall GB from my DVD. I am also having unrelated video issues in Doom 3 even after the universal updater patch, the video resolution is terrible and I am getting artifacts all over the screen as I play.

Unfortunately, the pictures are no longer available. But I think our brand new iMac 07 has the same issues. It started with corrupted graphics when opening or closing the curtain in Garage Band. But it's getting worse, just have a look at my screenshots:
http://www.zac.ch/users/pechspilz/imac_corrupt1.png
http://www.zac.ch/users/pechspilz/imac_corrupt2.png
http://www.zac.ch/users/pechspilz/imac_corrupt3.png
http://www.zac.ch/users/pechspilz/imac_corrupt4.png
Any ideas?

Huge Latency Issue PRESONUS INSPIRE

I'm relatively new to Logic Express 8. While using the Presonus Inspire 1394 Firewire audio interface, I am running into a noticeable amount of latency.
Can anyone help?

Would it be possible to post your solution? I'm thinking of getting the same interface & suprisingly, do not enjoy troubleshooting sytem glitches.
-d

Iphoto 9.1.3 will not open on my brand new imac - has anyone else had this issue?

Got my new imac today and had issue migrating from my laptop to the imac and iphoto just clocks when I try to open it. all other apps open fine - itunes, garage band, imovie. has anyone else had this issue and resolved it?

Got my new imac today and had issue migrating from my laptop to the imac and iphoto just clocks when I try to open it. all other apps open fine - itunes, garage band, imovie. has anyone else had this issue and resolved it?

Time Capsule stuck at Preparing for Backup, and internet TC latency issue

I have an iMac that backs up to my 1TB Time Capsule. I have had it since March. Suddenly it stopped backing up. It get's stuck at "preparing for backup" and never actually completes a backup.
I am also experiencing a HUGE latency issue with my internet connection. I am constantly having to use the 'refresh' page button in Safari.
help....

TB,
*_Time Machine May Report "Preparing..." For a Long Time_*
Consider these factors regarding an extended period of "Preparing...". Consider each topic separately and do not attempt to act on all of them at once.
*Recent Crash or Other Major System Event* (Deep Traversal)
The reasons for this process are described in an article by George Schreyer. “During the preparation step it checks the FSEvents log for consistency. If it determines that something isn't quite right it has to rescan the whole disk. This can take quite awhile. A full rescan is always triggered by a crash, an unplanned shut down event or by booting from some other bootable disk between backups…. After a crash, Time Machine must scan the whole disk to determine what it has to do because it cannot trust the information that it left behind. Connected via an Ethernet connection, this phase would typically take 20 minutes on an older PowerBook. Being connected wirelessly stretches this phase out to over 3 hours.” [http://www.girr.org/mac_stuff/backups.html]
According to the following KB article it can sometimes take a very long time if Time Machine begins this “deep traversal” and has to compare data inventories. This may apply to your situation, particularly if many Gigs of data are involved. (http://support.apple.com/kb/TS1516)
*Anti-Virus Software*
Running anti-virus software can interfere with the backup process. Either disable it altogether, or try the suggestion outlined here, “If you use third-party anti-virus scanning software and have issues, make sure your Time Machine back up folder (Backups.backupdb on the Time Machine disk) is excluded from virus scanning.” (http://support.apple.com/kb/TS1516)
*Software Updates* #
Installing new software, upgrading existing software, or updating Mac OS X system software can create major changes in the structure of your Macs directories. Time Machine will backup every file that has changed since the installation.
If you take a look at the Console logs Time Machine may be reporting that your backups need "deep traversal". That's fine. Time Machine knows what is wrong and how to fix it. If you have a great deal of data, it may take quite awhile.
After an OS update (like 10.5.5) Time Machine realizes the system no longer matches what it looked like during the previous backup. So it has determined that it's earlier catalogue of what-should-be-where is 'untrustable'. So it is going to go item-by-item comparing the before and after of your system. If you have just performed an OS Update then Time Machine knows what it's doing - let it do it!
*Spotlight Keeps Indexing Backup Drive* #
It may be that Time Machine can’t proceed or complete a backup due to a Spotlight indexing error. During this period, take a look at the Spotlight icon in the upper right corner of your screen. Is there a tiny dot pulsating in the center of the spyglass? Click on the icon. Is there a progress bar displayed? Generally Spotlight indexing is a good thing. But at time it may hang and never progress, preventing backups from taking place.
Go to System Prefs --> Spotlight --> Privacy Tab.
Drag your Time Machine disk into the window. It should now be among the items to exclude from indexing.
Now quit System Prefs.
Reopen System Prefs and remove ("-") the Time Machine disk from the window.
This should clear out Spotlights cache. Naturally, Spotlight should begin indexing again (maybe even for a few hours depending on how much data there is), but it should eventually stop.
*Reboot Time Capsule* #
Stop the backup from the Time Machine menu.
When the Time Machine icon stops spinning, unplug the TC from the wall outlet.
Wait 10-15 seconds.
Re-plug it in again.
After it has restarted (30-60 seconds), attempt another backup.
Time Machine will report “Preparing…” again, but it shouldn’t be lasting more than a couple of hours.
Let us know if any of the suggestions above helped in your case.
Cheers!

WTR310N Latency Issues

I have the WTR310N router, and all of a sudden, I have started experiencing huge latency issues overnight. When I connect directly to the Cable Modem, I am at ~100ms, and when I connect to the router, I am between 1200ms and 2500ms. I have rebooted the router, rest the router, and restarted my computer several times and in various orders. The results are the same each time. This happened last night around 10 PM instantly and has degraded ever since. No changes were made to the computer nor to the router configuration so I am stumped here.
Anyone have any ideas or suggestions that might help me solve this issue?
Thanks and I appreciate all the help I can get.

Well first thing which you need to try is to upgrade the firmware of your Router, Go to website linksysbycisco.com/downloads.........insert model no of your router in serach tab......select proper version of your router........download the firmware file......save that file on desktop...
Follow these steps to upgrade the firmware on the device : -
Open an Internet Explorer browser page on a computer hard wired to the router...
In the address bar type - 192.168.1.1...Leave the username blank & in password use admin in lower case...
Click on the 'Administration' tab- Then click on the 'Firmware Upgrade' sub tab- Here click on 'Browse' and browse the .bin firmware file and click on "Upgrade"...
Wait for few seconds until it shows that "Upgrade is successful" After the firmware upgrade, click on "Reboot" and you will be returned back to the same page OR it will say "Page cannot be displayed".
Now reset your router :
Press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router...
Once you Re-Configure all the settings on your Router, i think this might solve the Problem.

Multiple Issues with iTunes on New iMac

Hello Apple Community,
I recently bought a 27" iMac with 3.1Ghz i5 processor running on Snow Leopard and finally set it up. I have owned many Macs in the past and currently have been using a 5 year old 15" MacBook Pro on Snow Leopard that has been running flawlessly but I needed something with a bit more processing power. When I first took my iMac out of the box I went ahead and used the Migration Assistant to move my applications and files over from my MacBook Pro but after multiple attempts I had to stop and simply move the music, document, and photo data on to a portable hard drive while I got the Migration Assistant to move the applications. I simply moved the old iTunes music folder over to my new iMac and replaced the iTunes folder on my iMac. The new iMac has already been authorized through my iTunes account and the music will play. Now here are my current issues.
When I play a song on iTunes, there appears to be a random amount of fade-in and/or crossfade when I switch playing songs. I have checked the playback preferences and crossfade is not checked. Some songs the crossfade will take a second while sometimes it will be as much as 10 seconds of crossfade. On my MacBook with the identical library and settings, it does not have these issues.
The other issue I have been experiencing is if iTunes has been open and my computer sits for a little while (usually after awaking from sleep or even listening to a few songs without touching the keyboard, the songs will stop playing on their own and when I press the play button, it begins to "play" the track but there is no sound coming from iTunes. I have checked the volume slider in iTunes and it is still at max volume while all other applications still work and output sound. iTunes will only work properly if I close it and re-open it.
The final issue is similar to the last one in that when I try and play previews in the iTunes Music store it will not play but when I hit the play button iTunes will then appear to be "playing" but no sound from either the store or any of my songs from the Library.
iTunes works perfectly fine on my MacBook Pro and it does have any of these issues. Both Macs are currently running iTunes 10.4.1. All songs in each library are checked and will play to a degree.
I have deleted iTunes and all corresponding library files, (basically anything with iTunes in the name) and tried to reinstall iTunes and used multiple methods to replace the music files including using Home Sharing, a portable Hard Drive, and dragging and dropping the music files from the shared folder and no matter what I try, I still cannot get iTunes on my iMac to work properly. I have been searching around the support forums for others who might have had this issue but I cannot seem to find much. Any help would be greatly appreciated!

I had not tried that before, but from your suggestion, I went ahead and did it and it seems to have gotten rid of the crossfade issues I was experiencing but whenever I try and listen to a preview in the iTunes music store it still does not appear to be working. Also, I was testing a number of tracks and it seems like there are a few tracks in particular that will make iTunes stop playing when I click on them and then if I attempt to play something else, iTunes says it is playing but no sound is coming from it.
What I have found that is interesting is the first time I ran the Disk Utility it repaired a HUGE number of misc. files. After running it and still experiencing problems I tried to run it again but this time the files were not as numerous and were all within the /Library/CoreServices menu. Each subsequent time I ran the Disk Utility and rebooted, I tried to run the Disk Utility again and the same files seem to still be having the same issues. This is just an example of one of the files I have been having an issue with.
Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/zh_TW.lproj/RemoteDesktopMenu.nib" , should be drwxr-xr-x , they are -rwxr-xr-x .
Repaired "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/zh_TW.lproj/RemoteDesktopMenu.nib" .
One in particular gave me a Warning and said it could not be repaired. I'm not sure if it is important to repair but I still seem to be having some issues here and there. Here is the message from the Disk Utility regarding the file in question.
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.

New iMac: Screen Issues and Noisy Hard Drive

Hello,
I'm writing regarding my new 27" iMac which I purchased just under a week ago (spec: 3.1GHz Intel Core i5, 1TB HDD, 4GB RAM).
When I got my iMac home and unboxed it, all was fine, however once I had began to install some applications and use them, I noticed an unusual issue with the screen. I had a Skype window open on the left hand side of my screen, with an ongoing chat, Obviously, the chat 'stream' was moving, but the menu items on the far left remained the same. The iMac had been on for about 10mins, with the Skype window open for the same duration. After which, I opened iPhoto, and made it full screen, filling my screen with a dark grey background. I could still see the outline of the text from my Skype window through the iPhoto window. Thinking the window may have been semi-transparent, I closed the Skype window, however when I re-fullscreened iPhoto, the test was still there, as if it was burnt into the screen.
I understand the concept of screen burn, but surely this shouldn't happen after just 10mins? It's nothing permanent, as it fades away again within another 5mins or so, but it is annoying knowing that I can't leave a window open for very long without worrying I will have text burnt into my screen for a period of time. As a graphic designer, I could be working on images that are dark, and likewise, I don't want to see remains of my chat or emails over the top of my design work.
Has anyone else had this issue? Is this an issue that can be repaired by myself (eg. installing a firmware update, although I have all the latest updates from Software Update)? Or should I just return my iMac to the store and get them to look at it? I'm worried that if I take it back, they may fail to see the issue, as the lighing is a lot different in the store to at home.
The other issue I am experiencing is I have a very noisy hard drive, that seems to click and make a grumbling noise rather a lot. Obviously at times when the computer is working hard, this is to be expected (I think), although most of the time it is grumbling away whilst I'm just browsing in Safari with one tab open.
Has anyone else experienced this issue, taken it back and has a successful replacement? I've read that it could be to do with Mac OS X Lion, because people have reported that their hard drive ran silently on Snow Leopard but has got noisier with Lion. Should I wait for a Lion update before returning it? Other than the issues above, everything is fine.
Thanks for taking the time to read this, and I look forward to someone being able to shine some light on my issues.

Thanks for the advice.
Today, I returned my iMac to the Apple Premium Resellers where I purchased it. The helpful chap there looked at my screen and acknowledged the issue, before giving me a brand new iMac.
My previous model came with Snow Leopard pre-installed, which I upgraded to Lion. This new, second iMac is a relatively new one as it has Lion pre-installed. Feeling hopeful, I've just arrived home and unpackaged my new computer.
The result? EXACTLY the same issue. My Twitter window on the far left of my display has been open for no longer than about 7 or 8 mins, and I can clearly see the display pictures from my follwees burnt into the screen when I full screen a dark app like Snow Leopard.
I'm wondering whether this is a Lion issue? Should I wait for a software update before returning it again? It's not something that's going to be annoying on a day-to-day basis, but now that I know it's doing it, I can't help but keep checking when I open iPhoto.
PEOPLE WITH NEW 27" iMAC's: Would you please perform the following test for me and let me know the results?
1. Open up a white backgrounded application, such as Twitter, Skype, or Safari.
2. Leave it on screen (anywhere, but far left seems to be worst) for about 5 to 10mins.
3. Open up iPhoto with it's grey full screen background, or set your wallpaper to a flat colour dark grey.
4. Now minimise the white backgrounded windows, and switch to a grey background with no windows in front of it.
5. Look carefully at your screen: can you still see an outline of/text from the window in the position that it was, like it's burnt into the screen?
Thanks in advance to anyone that can perform this for me.

Driver issue with Windows 8.1 on new iMac 2013

Just got a brand new iMac and am attempting to install Windows 8.1 on it. The Boot Camp Assistant kept timing out on the support software download so I downloaded Boot Camp 5.0.5033 from Apple support and put that on my external FAT drive.
I was able to get Windows installed, but when I attempted to run setup.exe off of my external drive, I got a "Boot Camp x64 is unsupported on this computer model" error. I was able to work around this by running bootcamp.msi from a DOS prompt in administrator mode at which point the install seemed to go through successfully.
Despite that, I'm still getting no love on WiFI, bluetooth, audio, etc. I'm attempting to download again through Boot Camp Assistant on the hope that there's a later version for my machine that's not yet available for direct download but am not optimistic.
Any thoughts/ideas would be great appreciated. Note that I am running the latest everything on the Mac side (recent 10.8.5 Combo).
Thanks in advance.

Actually, that link is exactly what got me in trouble. Use Boot Camp Assistant to get the drivers.
As of this writing, Boot Camp 5.0.5033 will not adequately set up your drivers on a new iMac with Windows 8.1.
The only way I was able to get the WiFi working was to use the drivers automatically downloaded by Boot Camp Assistant. Presmably this is a newer version than 5.0.5033 but I haven't been able to find it anywhere else for download.
I should also note that I was having some DirectX issues running graphics intensive software even after updating through Boot Camp Assistant. These were resolved by downloading the latest driver for my video card (GeForce 780M). There might be other issues that will require a manual driver update but I've yet to run into any more.
Best of luck.

So many issues - family of 5, i am using my wifes apple id on my iPhone, my daughter is using my apple id on touch, i need to get all iTunes content off an old PC onto new imac and i just got iphone 5 and want to be able to have evreything work - help!

5 plus years ago my wife had the only Apple ID and as a family we all used her Itunes account to buy and listen to music. A couple years later, I (husband) bought my first iPhone - the only iDevice in the household. When I set that iphone up, I used the wife's apple ID as I wanted access to all of the itunes music we had as a family. So now years later, all of my Apps etc have been purchased via the Wife's Apple ID. To make matters worse for my situation, my 10 yr old daughter got an iTouch for Christmas and i decided to use my actual (husband) Apple ID as daughter is a minor and I felt I could manage her iTouch Apps content that way. We have just recently bought our first iMac and I had yet to understand or get to work the iCloud or the Home Sharing of iTunes. To make matters worse, I have never synched my 3G iphone because of the whole Apple ID issue. I should also mention that the primary 'authorized' computer for my wife's itunes account is an old PC that we almost never use anymore as it runs soooo slow. So I am left to wonder how to go about making the transition to get the old PC 'deauthorized' after I somehow transfer all itunes files from the old PC to the new iMac. I now have the new iPhone5 and i REALLY want to get to the point where i have my iphone on my apple id and my wife has her apple id (no iphone for her yet - probably coming soon though). On the new iMac i have created a login for me and one for my wife. I was able to login to itunes on her imac login and i was able to set up iCloud. it works! - but now my calendar, contacts, photos, etc are on her profile login of the iMac! HELP me PLEASE!!

Your Apple ID should not be causing problems with your browser. If you describe the problems you are having we might be able to help with those.
regards

I am running on OSX 10.10.1 and have a 2009 imac intel and I am having severe latency issues. I am not familiar with macs as this is my home computer used by other family members. Any help on how to troubleshoot why such latency issues?

I am running on OSX 10.10.1 and have a 2009 imac intel and I am having severe latency issues. I am not familiar with macs as this is my home computer used by other family members. Any help on how to troubleshoot why such latency issues?

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

I bought a new iMac and am giving my old iMac to my brother. I do not have my installation disk. How do I erase all my information?

I recently bought a new iMac and am giving my old iMac to my brother. I read up on how to erase my information before handing it over to my brother but they process included having my installation disk. I do not have that disk. I need to erase my information and upgrade the computer.

"Tiger Tiger burning bright ..." (sorry for the poetic diversion ...)
You can call Apple Customer Support, give them the serial number of the unit and pay $16 per disk to get new copies. But they may not re-burn Tiger anymore.
If that is the case, you have to consider buying Tiger disks from an online store, or move up in the cat family.
Leopard disks only require PPC processors, and run $180 or so. Apple *may* have some Leopard in stock if you call them. Else you go online.
If the sysem has Intel processor, you can jump up to Snow Leopard, which is $29 in the Apple Online Store.
AppleMenu > About This Mac ... what is the memory amount and processor type?

Can't install CS3 Upgrade on NEW iMac 24". An Imac DVD drive issue?

My CS3 Design Premium Upgrade CD fails to install Photoshop on my BRAND NEW iMac yet it is able to install everything else on the CS3 disc. I just bought this iMac yesterday and CS2/CS3 Upgrade are the FIRST things I installed (besides updates) when I turned it on. I'm still using 10.4.10.
I searched through the Adobe forums and the internet as to how others with the same issue have dealt with the problem, but it seems the most common reason is that people had installed Photoshop CS3 beta previously as well as older Flash/Acrobat plug-ins conflicting with the installation process. Further, these causes seem to be effecting Windows users.
So a few hours ago I tried to COPY the upgrade CD contents to my hard disk, I get the message:
"The Finder cannot complete the operation because some data in 'AdobePhotoshop 10en_US.dmg' could not be read or written. (Error code -36)."
This procedure of copying to the disk (and the resulting error message) is SPECIFICALLY addressed in the Adobe support pages TechNotes:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401429&sliceId=2
The page says that it may be a drive issue that is causing the problem. Of the 7 possible solutions given on the page, I've narrowed it down to only 1 option left (but I can't try it since I don't have another Mac!):
"*Solution 4*: Copy the software to the hard drive of a different computer.
*If the software copies successfully, the model of DVD drive on your original computer might not be able to read the DVD. Contact the DVD drive or computer manufacturer for any updates that might be available.*"
But what's funny (or annoying rather) is, I had a 20" Alum 2.4 iMac earlier this year (returned because of screen problem), and the CS3 upgrade installed without any problems on it!..??? And according to the iMac specs, the 20" and 24" models both have the same DVD drive make right?
Any ideas??? Are there other 24" iMac users who are experiencing similar problems? If not, then I guess I may have to return yet another iMac...which I'm reluctant to do since this screen is PERFECT! I'm scared to get another iMac with the dreaded screen gradient issue.

I just solved the problem.
I tried copying the DVD files to the hard disk about 7-8 more times. The last try SUCCESSFULLY copied to the disk and I was able to install Photoshop CS3.
Yay.

New iMAC giving huge latency issues.

Similar Messages

Maybe you are looking for