New iMac- installed Office 2011, default font troubles

A friend just purchased a 25" iMac. All is well, until I install MS Office 2011. I haven't seen this, but she reports font problems (foreign language defaults or file import gibberish, I don't now). Is this a common complaint. The OS is Mavericks.

The font conflicts came from the installation of Office 2011. It installs a handful of old, OS 9 style TrueType fonts that conflict with the newer OpenType fonts installed by OS X. While you already did use Font Book to resolve the conflicts (it turned one or the other off), you should remove the offending older fonts from the drive.
Remove the following Mac legacy TrueType suitcase fonts from the /Library/Fonts/Microsoft/ folder:
Andale Mono
Arial Black
Arial Narrow
Arial Rounded Bold
Comic Sans MS
Georgia
Impact
Tahoma
Trebuchet MS
Note that the older fonts do not have a file extension, such as .ttf . Font Book doesn't like it when you manually remove fonts from the drive. So after getting rid of the old fonts, do the following to reset Font Book's database.
Restart your Mac and immediately hold down the Shift key when you hear the startup chime to boot into Safe Mode. Keep holding the Shift key until you see a progress bar towards the bottom of the screen. You can let go of the Shift key at that point. Yosemite is a bit different. Whether it's a Safe Mode boot or a normal one, you get the same progress bar. It just takes longer to get to the desktop in Safe Mode. So hold the Shift key until you get to the desktop.
OS X asks you to log in (you will get this screen on a Safe Mode boot even if your Mac is set to automatically log in). Let the Mac finish booting to the desktop and then restart normally. This will clear Font Book's database and the cache files of the user account you logged into in Safe Mode.
All in all, since the conflicts have already been resolved, you don't have to do any of this. But Font Book doesn't tell you which version of a conflicting font it disabled. For all the user knows, the much older fonts could be the active ones, and many newer apps don't work well with non Unicode fonts.

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New iMac- installed Office 2011, default font troubles

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