New imac not working properlyHELP

Hi I have had a new imac for a week. I cannot get on to an apple site at all, had to get here with my Sony laptop. It just hangs when I try to load an apple website, and if I get it to load, I cannot get to support pages WHY
Also today iphoto stopped working, it says it needs to be upgraded, and just closes. What gives
Help please

So far, what you describe does not sound like a hardware problem. Try creating a new user admin user account
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8235.html
It may just be you current user account is corrupted in some way, and therefore "broke."
Log out of your usual account (from the bottom of the Apple menu). You will get to the login screen, where you should see that new account you created. Select it and log in to the new account. Your iMac will be using fresh user preference files in the new account. Try the same things that do no work in your usual account.

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TS4185 Facetime on new IMAC not working

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Same thing happens to me.
I purchased OS X 10.8.2 and am trying to use Facetime on my Intel Based iMac . I have repeatedly done all of the following:
#1 -
Verify your Mac meets the FaceTime system requirements
Model Name:
iMac
Model Identifier:
iMac9,1
Processor Name:
Intel Core 2 Duo
Processor Speed:
2.93 GHz
#2
Verify that you are using a valid Apple ID at appleid.apple.com.
#3
Check that your email address is verified in FaceTime > Preferences. This info. from Apple is wrong. My FaceTime Preferences are grayed out!
I can't believe that Apple has gotten so bad! As my User Name shows, this iMac is my 18th Mac. I began with an Apple IIe. For heaven's sake if anyone knows why FaceTime doesn't work given all I've tried please give me a clue as to what I need to do.

MY FIREFOX NEW TAB NOT WORKING NIETHER WITH + NOR WITH RIGHT CLICKING ON TAB OR DOUBLE CLICK ON TAB

MY FIREFOX NEW TAB NOT WORKING NIETHER WITH + NOR WITH RIGHT CLICKING ON TAB OR DOUBLE CLICKING ON TAB

'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Does the New Imac 21 works as an external display using thunderbolt to thunderbolt cable plugged into a MacBook Pro?

Does the New Imac 21" works as an external display using thunderbolt to thunderbolt cable plugged into a MacBook Pro?

Hi there LDIMERY,
You may find the troubleshooting steps in the article below helpful.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
-Griff W.

New Imac - not sure if this is the right thread, sorry!

Hi there, my mother has just purchased a new Imac, (not sure which one sorry) and it is missing IMovie, although it seems to have all of the other i life applications...I have searched applications and hard drive, but it does not seem to be there - any ideas??? Thanks in advance.

It should be installed. If it got deleted accidentally, find Disc 1 of the discs that came with the Mac.
On the disc, there should be a link for +Install Bundled Software Only+. Double-click that icon to launch Installer. Go through the initial screens, and click the Customize button when it comes up. De-select (uncheck) everything except for iMovie HD.
Then click the Install button.

New iMac Not Recognizing iBook Running In Target Mode

Help!! I am helping a friend transfer all of her files and settings from her old iBook to a new iMac. I have repeatedly followed the instructions for using the Migration Assistant but the new iMac does not recognize the iBook after it is started in Target Mode. I have switched cables, zapped the pram, used the startup disk to repair disks and permissions. I can plug in an external firewire drive and it recognizes it immediately. I was called Apple Support, talked with first layer technician, was put on hold for next level of technician, put phone on speaker, person came back, said they couldn't hear me and hung up. Called back and low and behold it was quitting time. Very, Very frustrated.

bookwiz wrote:
the new iMac does not recognize the iBook after it is started in Target Mode.
Several posters have reported this. A solution that has worked for some is to place a powered firewire hub between the two machines (if you external FW disk is self powered and has two FW ports, that might work).

Yosemite & new iMac not seen using 5Gz wireless

I have a new iMac and an older macbook pro plus a number of other devices on my home network.
All my devices connect using 2.4GHz wireless except my iMac which uses 5 GHz wireless. Everything was working fine up until I upgraded to Yosemite OS X. Now all my devices on the 2.4 GHz wireless can see each other fine. But they can't see my iMac and my iMac can't see them. The error is "no route to host". The firewall on the iMac is off so it should work.
So it seems related to the fact that my iMac is on the different wireless frequency, as all the other devices are fine. I upgraded both my macbook and iMac to Yosemite so it is not Yosemite purely at fault. There seems to be a problem routing from my iMac to the other devices on the BT Hub.
I think it is a BT Hub 5, it's certainly very recent.
Any help?

Hi,
Thanks for the quick reply. It didn't work however. I reset the hub, and my devices so they all reset all their connection information.
To be clear,
I have the iMac - with newly installed OS X Yosemite, it connects to the hub fine and has internet connection fine through the hub. It is connected on 5 GHz wireless.
I have a macbook pro - with newly installed OS X Yosemite, it connects to the hub fine and has internet connection. It connects at 2.4 GHz wireless.
I have a bunch of other devices on the network that connect at 2.4 GHz wireless.
If I ping a device from my macbook it gets a reply and can see them fine. If I ping my iMac it times out, i.e. it can't see the iMac.
Likewise I can't ping any devices from my iMac.
This is a bit of a problem as I use my iMac as a home server for music and films.
It used to work fine when both my iMac and MBP were on Mavericks. It only started happening when I upgraded to Yosemite. Though Yosemite works fine on my MBP.

How do i get new imac to work with windows

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If you are talking about MS Windows then you need to launch either Boot Camp or run it in Virtualization app such as Parallels or VM Fusion. You also need a valid license of MS Windows.However if that is not what you mean then you must be much more specific. For example:
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WLan connected, iPad and iPhone internet ok, iMac not working after trying everything (manual ip etc...)

I am quite new with a mac computer. But i think i nearly tried everything, i have no idea what else could help...
My iPhone and iPad are working perfektly in the wlan. My iMac works very rarely. Yes it worked once by manual ip, but later it did not work again.
Wlan always works (sometmes it takes a few seconds until thesymbol is fat, mostly it starts with "no internet")
I tried so many things...
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- $ in front of the password
- the apple faqs on the websites
Very strange, but i hope someone solved an comparable problem already ;)
Thx!

I had a surfstick before, does that influence the whole thing?
And another thing: in other wlans the iMac worked perfectly... Without any manual settings etc.
Anyone an idea?

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Hi there,
I've recently moved back home with my new iMac, and when I went to try to set up wi-fi on it for the first time, it didn't work. I received a message that "Wi-fi has the self-assigned IP address ____ and will not be able to connect to the internet.". I don't understand why it's not working when I'm currently typing this from my macbook pro which connects perfectly fine, as well as my iPhone, and my parents laptops as well. The wi-fi worked perfectly fine at my old placres
I've tried resetting my modem and router, restarting my computer, turning wi-fi on and off, deleting the keychain access for the network, and tons of other suggested solutions but to no avail. I also just tried manually imputting my IP and that told me it connected, but the network icon still showed an exclamation mark, and I wasn't able to load any websites.
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When you see an exclamation point in the Wi-Fi menu, from the menu bar, select
 ▹ System Preferences... ▹ Network
Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
Assuming that you've ruled out those possibilities, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.

Password for imessage on my imac not working

I went on vacation for a week. The imac was turned off. I turned it one today. Everything works except for imessage and facetime. I was asked for the appleID passwords for both and entered them in but they failed. The AppleID password worked fine for iTunes. I changed it anyway. Message and Facetime still do not work. Nor does the new password work on my ipads anymore. ***?

Apple reports no problem for Messages
http://www.apple.com/support/systemstatus/
Without more info all I can suggest is:
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New plugin not work on apache2.0.39

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thank!

Your reply did not help me access an update to JAVA to work with 10.8.3 to play JAVA related games. This is a REAL PROBLEM! As I subscribe to game websites and my family cannot play these games. I have contacted Apple Support and we tried uninstalling JAVA and reinstalling it from JAVA .com. We made sure my computer (IMAC) was set up to accept JAVA was turned on and I still have the same problem. JAVA related games will not play. The error message says "An updated JAVA has not been detected" So what am I to do? Who can help me with this type of problem? Apple Support asked me to contact JAVA by phone 1-800-223-1711 but they do not have any phone support. I was directed to a site called Live Support" and they charge $80.00 to resolve problems for an Apple computer or $1.00 a minute. Great choices! I accepted this offer however Apple will not allow third party developers to help. Do you have any ideas that will really help me?

New iMac not "seeing" Time Capsule

Hi Everybody,
I am new to this forum. I attempted to find an answer to my problem but could not.
Last October, the optic drive on my 27" iMac started having problems. As it was still under guarantee, I took it to the vendor who advised that I back-up all data on it before doing so. I bought a Time Capsule from them, and was able through the Aiport Utility to set it up and back-up all data through Time Machine. Took the iMac back to the vendor and was eventually told it could not be repaired. As that coincided with the start of the wating for the new iMacs, I received a voucher and was able last week to get my new model iMac 27".
In the meantime I changed my wireless network at home. The iMac had no problem connecting to this wireless network, but when I attempt to get access to the Time Capsule on it, it states that no configured Airport base stations have been found. I made sure that the Time Capsule was correctly plugged into the new network, and also eventually reset the Time Capsule to factory settings, once live, and once after I unplugged it and reset it as it was starting up.
The iMac continues to show no Time Capsule in the Airport Utility, and the Time Capsule continues to flash its amber status light intermittently.
Any ideas, anybody else with the same situation?
Thank you very much!

Do you have an ethernet cable by which you can connect directly to the Time Capsule to get it configured? Sometimes that works when the Mac can't see the network.
Do you see any other networks on the WiFi when you search for the Time Capsule's network?

New imac not synching with apple tv

I just bought a new imac and i'm connected to my wireless internet and so is my apple tv, however the two are not synching. Help please!!!

Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

Adobe Support: Please Read, New Flash Not Working

Adobe, please read this. My Flash player is not working and I would be happy to help you troubleshoot. I have a completely fresh install of Windows XP on a Dell Laptop and the new Flash Player is not working. I am in the tech field so I will understand most of your requests...Here is my situation.
The problem began just after Christmas when I returned home from holidays and tried to watch videos, which I do all the time for both work and pleasure. Videos would not play in a watchable manner...I could hear audio but video was completely choppy and unwatchable. I researched and researched and implemented many suggestions but to no avail. Thus, I COMPLETELY rebuilt my system from scratch. (I needed to do this anyway since it had been 2 years.)
After the rebuild, on a completely fresh install of XP on a Dell D410 laptop (that was playing all videos just fine a week ago), I installed Firefox, went to youtube which prompted me to install Flash, and then had the exact same problem that I had before the complete reinstall of everything. There are scarecely any variables here other than the Dell Laptop, a standard Windows XP SP2 build, Firefox and Flash.
I think I have narrowed this problem down to two things. One, the new version of Flash.
It's choppy on youtube AND it's choppy on megavideo, the other place where I watch a lot videos.
I then tried on IE, which also prompted for the new version of flash, and also had the same problem. Chrome--same result.
However, this problem cannot be a universal problem with Flash otherwise nobody would be able to watch any videos onlline.
This leads me to the second problem, which a complete hypothesis but it seems to be the only thing left: my Dell laptop.
I have noticed that some of the other folks with reported problems, who mention their system type, are also using Dell laptops. Mine is an older d410, but as I said, it was running every video just fine up until a week or so ago when all of the sites forced me to install the new version of Flash. Most Dell laptops use a common video driver set and this is what is leading me to this conclusion.
So, could this be a problem with the new Flash and Dell laptops (or systems that use a common video driver)? As a reference point, my "display adapter" says "Mobile Intel (R) 915GM/GMS,910GML Express Chipset Family".
Viewing videos is part of my job (and entertainment) and I cannot do anything right now.
Someone out there...please hlep. Adobe, where are you? We are here providing you with all of the information that you need....

Thank you for this response. Apparently, Adobe does not provide support since this is a free product.
However, Adobe, I need your help.
In summary, I have a fresh build of Windows XP, SP2 on a Dell D410 and the Flash player does not work. This affects at least 50% of the sites I visit. Right now, I simply have the Flash Player uninstalled and can surf the net rapidly. Once I install it, I am back to a crawl and still cannot affectively watch any videos (they all have extreme video choppiness but the audio is fine).
I need your help, Adobe. Everything was working fine until 2 weeks ago. It is unfair of you to distribute a product like this, force everyone to use it, and have it not work for some of us.
So far, this free product has cost me hundreds of dollars as a good part of my job is reviewing videos.
Many have suggested that I buy a new computer to fix the problem.
Is this really necessary?
Adobe, I am a man in need...please help me...
(PS: I am not the only one. I have also entered my problem here http://www.google.pl/support/forum/p/youtube/thread?tid=6039f438d085295f&hl=en&fid=6039f43 8d085295f00047c7e3182b625 to no avail.
And I have done more research than you can imagine. Here are a number of sites where people are reporting problems with Flash:
Streaming videos are choppy all the sudden.... - CPUs - CPU-Components How do I resolve choppy/jerky video in Firefox? - YouTube Help Videos are choppy, Audio distorted. - YouTube Help DIYnot.com > Youtube stopped working "JavaScript turned off" youtube is not working - YouTube Help Flash sound stopped working. | Ask MetaFilter Anyone have problems with Youtube freezing? - Software - Non-Gaming - Discussion Forum | Eurogamer YouTube videos freeze after a second - Google Chrome Help My Comments on Video Problem Flash Player 10 memory leak!! Graphics - Customized computer manufacturer graphics driver is detected AfterDawn.com: Guides: How to play FLV files Adobe Forums: Adobe Support: Please Read, New Flash... Adobe Forums: Flash Stopped working
Obviously, I have still not found an answer to my problem. Please help me.
Thx,
Richard)

New imac not working properlyHELP

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