New imac screen black

Just broought hme my new 27 inch imac- trned it on first time- went well- asked to update system- did the update then screen went black

Contact Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

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Does anyone like their new iMac screen?????

I am going to be recommending a new imac for some friends and wanted to know if there is anyone that likes the new screens on their iMac?
I know only people with problems post on here, but just wanted to see if there are any happy iMac users.
thanks in advance

For the past 4 years, I've been using the Powerbook G4 laptop and I prefer the matte screen display. When I saw the new iMacs, the only thing I didn't like was the glossy screen, but everything else was awesome about the iMac. In the end, I decided that the glossy screen wasn't SO bad. The only time it's really irritating is during daytime when the light reflects off the screen. Since my iMac is in my bedroom, I can just pull down the blinds and it'll shield the sunlight from 'attacking' my iMac glossy screen. Or, you can increase the screen brightness, and it helps take away the reflections.. not 100%, but most of it.
I've gotten used to the glossy screen now, and yes, it does make my Powerbook G4 screen look quite dull. Haha. I still use my G4 for school purposes, so it's not going into the can just yet...
Yeah, that's my take on the screen. So, yes, I do like the new iMac screen.

New imac has black screen

I just took my new imac out of the box and the screen is black, I can almost make out what's on the screen but its too dark! Has anyone else had this issue?

It's not 10.6.5 really is it?
Nobody that doesn't drink Kool-Aid should be exited about the new iMacs, Minis, or... oh wait, there is nothing else.

Screen of new iMac goes black

I was amazed when the screen of this intel based iMac went black after trying to open a Word document. Since then it has happened several times when I have inadvertently tried to open such messages. I then have to shut it down and restart in order to do anything on the computer. Any cure for this problem? Thanks

Hi-
Please clarify-
Exactly which version of Microsoft Word do you have installed on your computer?
Do you by any chance have Parallels or VMware installed on your computer (in other words, are you running Microsoft Windows on your iMac as well?)
When the screen goes black, does the computer still appear to be functioning? What happens if you do the following when the screen is black: press and HOLD the command key down, and then press and release the tab key once.
Also, what happens when you just try to start up Microsoft Word normally- not by double clicking an attachment, but by double clicking on Microsoft Word in the finder?

How to keep iMac screen black while keeping secondary monitor running for visual experiments in Matlab

Hi,
I'm trying to run a visual experiment using PsychToolbox in Matlab.
I've attached a secondary monitor to my iMac for this purpose and I'm having difficulties trying to
'black out' the iMac screen.
I need the secondary monitor to run at a refresh rate of 120Hz and at linearised luminance (did this for my secondary monitor),
so I can't really use my iMac screen. However, i need my iMac screen to be darken out because I'm doing a vision experiment.
I tried dimming my iMac screen but it doesn't go completely dark. I tried Ctrl+Shift+Eject (or was it Command) but it will darken both
monitors. I also tried mirroring, but it doesn't seem to work too.
I'm really stuck and any ideas will be greatly appreciated!
shui
NB:I'm using OS X Version 10.8.3.

I do not know the details of your experiment, but creating a black monitor is not difficult. For example a completely black page, e.g. in Power Point, set to fill the screen?
The advantage of doing this with PP is that you can move in to or out of the black page with just the space bar. You can set up your monitors so PP is displayed on just one monitor.

New Imac screen flicker when dimmed down

Hi guys, I got my new Imac about a week ago, aside from the whistling and dead pixels in the isight, are any of you guys getting screens that are sort of flickering when you start to dim them down. The light dims and filckers very quickly. It's kind of looks like the old CRT's at a slow refresh rate and is becoming really annoying. I was wondering if this is normal for all the Imacs. I'll be getting a replacement because of the dead pixels in my Isight, but this will also be something to look for in the new one. So it'll be good to know if it is normal.

Well, this is definitely a hardware defect and it appears to be wide spread. I took my iMac back to the Apple store today and the Tech saw the problem too and exchanged it for a new one (since it was within 14 days). Well, got that one home, and it had the same flicker issue. Two hours later back at the Apple Store, they saw the issue with the replacement machine too, but not with any of their floor models. So, they took that one back too and are doing a writeup to send it back to Apple so they can diagnose the problem.
The replacement iMac they brought out for me this time we setup in the store and confirmed did not have the display flicker issue when the backlight was all the way down.
So my suggestion is if you have this issue, take it into the Apple Store and have them replace it or repair it.

Make iMac screen Black and White

I have a 3.06 ghz imac running Leopard. I want to make the monitor show black and white (like greyscale back in the day). How do I do that? I've discovered different profiles under the Monitors CP. Thanks!

LMAO!!! perfect haha!! thanks heaps matt. I saw the screen black/white to the left of the greyscale checkmark but totally didn't see that till you mentioned it LOL. Thanks!

New iMac: Screen Issues and Noisy Hard Drive

Hello,
I'm writing regarding my new 27" iMac which I purchased just under a week ago (spec: 3.1GHz Intel Core i5, 1TB HDD, 4GB RAM).
When I got my iMac home and unboxed it, all was fine, however once I had began to install some applications and use them, I noticed an unusual issue with the screen. I had a Skype window open on the left hand side of my screen, with an ongoing chat, Obviously, the chat 'stream' was moving, but the menu items on the far left remained the same. The iMac had been on for about 10mins, with the Skype window open for the same duration. After which, I opened iPhoto, and made it full screen, filling my screen with a dark grey background. I could still see the outline of the text from my Skype window through the iPhoto window. Thinking the window may have been semi-transparent, I closed the Skype window, however when I re-fullscreened iPhoto, the test was still there, as if it was burnt into the screen.
I understand the concept of screen burn, but surely this shouldn't happen after just 10mins? It's nothing permanent, as it fades away again within another 5mins or so, but it is annoying knowing that I can't leave a window open for very long without worrying I will have text burnt into my screen for a period of time. As a graphic designer, I could be working on images that are dark, and likewise, I don't want to see remains of my chat or emails over the top of my design work.
Has anyone else had this issue? Is this an issue that can be repaired by myself (eg. installing a firmware update, although I have all the latest updates from Software Update)? Or should I just return my iMac to the store and get them to look at it? I'm worried that if I take it back, they may fail to see the issue, as the lighing is a lot different in the store to at home.
The other issue I am experiencing is I have a very noisy hard drive, that seems to click and make a grumbling noise rather a lot. Obviously at times when the computer is working hard, this is to be expected (I think), although most of the time it is grumbling away whilst I'm just browsing in Safari with one tab open.
Has anyone else experienced this issue, taken it back and has a successful replacement? I've read that it could be to do with Mac OS X Lion, because people have reported that their hard drive ran silently on Snow Leopard but has got noisier with Lion. Should I wait for a Lion update before returning it? Other than the issues above, everything is fine.
Thanks for taking the time to read this, and I look forward to someone being able to shine some light on my issues.

Thanks for the advice.
Today, I returned my iMac to the Apple Premium Resellers where I purchased it. The helpful chap there looked at my screen and acknowledged the issue, before giving me a brand new iMac.
My previous model came with Snow Leopard pre-installed, which I upgraded to Lion. This new, second iMac is a relatively new one as it has Lion pre-installed. Feeling hopeful, I've just arrived home and unpackaged my new computer.
The result? EXACTLY the same issue. My Twitter window on the far left of my display has been open for no longer than about 7 or 8 mins, and I can clearly see the display pictures from my follwees burnt into the screen when I full screen a dark app like Snow Leopard.
I'm wondering whether this is a Lion issue? Should I wait for a software update before returning it again? It's not something that's going to be annoying on a day-to-day basis, but now that I know it's doing it, I can't help but keep checking when I open iPhoto.
PEOPLE WITH NEW 27" iMAC's: Would you please perform the following test for me and let me know the results?
1. Open up a white backgrounded application, such as Twitter, Skype, or Safari.
2. Leave it on screen (anywhere, but far left seems to be worst) for about 5 to 10mins.
3. Open up iPhoto with it's grey full screen background, or set your wallpaper to a flat colour dark grey.
4. Now minimise the white backgrounded windows, and switch to a grey background with no windows in front of it.
5. Look carefully at your screen: can you still see an outline of/text from the window in the position that it was, like it's burnt into the screen?
Thanks in advance to anyone that can perform this for me.

Need advice: slight defect on new Imac screen, what would you do?

I just got new Imac from apple online store and I noticed that there is a small defect in screen. It is about 1/4 or just a bit smaller inch line that looks like hair. I am not too pleased about it. What would you do?
ps, i had this shipped from online store, so do I take it back to apple for new one since still within 14 days. Not sure how it works if you purchased online.
thanks

I would ring them up - if you bought it online I'm not sure if you can return it to a store, although if it's one that they sell in store you might. I changed the spec on mine so couldn't return to a store when I had a problem and got it replaced. They'll send a new one out express delivery and arrange for a courier to pick the old one up. I managed to arrange it so the new one arrived the same day as they picked up the old one.

HELP!!! new iMac. screen shifts side to side and i can't use mouse when this happens.

i bought this imac back in january and have had nothing but problems since then with it. first my OS (lion 10.7.4) crashed or some **** where i got extremely slow and would give me the colored wheel of death so i take it to worst but where i bought it and they say its a corupt hard drive so its sent out. get it back, they say it whats the os system so they re-boot the os on to it. mean while i was having the same problem ive have from the beginning which was the screen would shake side to side when ever i would be doing something and the mouse locks up and i would have to wait for it to stop. this is VERY ANOYING!!! i took it to apple and they ran a series of stress tests on it and they couldnt even get it to produce it once while they had it. so now its STILL doing it! can anyone please help me. im ready to go to apple and demand a new computer or punch someone in the face...

I'm speaking from experience.
You're using a wireless Magic Mouse right? Yeah, thought so.
I first noticed the problem on Lion (10.7.5) but that was also the time my Mighty Mouse or whatever that thing was called crapped out and I upgraded to the Magic Mouse. I always thought the problem was with the OS. My system is not supported by Mountain Lion (late 2006 model, the white one) so I did a system reinstall and stil had the issue. Being stupid, I still attributed it to the OS but had my doubts about the mouse with all the silly swipes here and there and everywhere. Until today. I said enough of this garbage and switched off the mouse and plugged in a beat up wired Logitech. Going on 4 hours now and not one screen shake.
The "iMac screen shake". Not very well documented. But **** if that isn't one frustrating mofo. Seriously, how did I use this thing for many moons with the screen shaking every 3-5 minutes. ***?? And by the way, to stop the screen from shaking while it's doing it, madly swipe back and forth on the magic mouse shell to take control back. Man, I'm getting upset just thinking about this problem. And the waste of $70 for the mouse.
And for what it's worth, I bought an iMac (2010) for my folks and I've noticed the problem on their machine too. Yep, Magic Mouse.

New iMac screens - LED backlit?

Just as title really, are they LED backlit or is that the realm of laptops only at the mo?

They aren't LED backlit.
Steve spoke extensively about how the glass and aluminium can be recycled, pushing the "green" angle.
He didn't mention LED backlighting, and he certainly would have if these new iMacs had that.
Also, there is no mention of LED backlighting in the tech specs.
So it's still just the 15" Macbook Pro.

New iMac Screen Connection

I currently own 2x 23" Apple Cinema Displays and am thinking about getting a new iMac. Would I be able to connect both of these to the iMac or would I need to get a Mac Pro?

Hi Whealey,
the iMacs can only drive one external display (in addidtion to the one internal).
So that makes already two.
Only the Mac Pro is capable of connecting two (and with addidtional graphics cards) or more external displays.
Regards
Stefan

No Apple boot screen on new iMac - Just black with white writing on boot

Hi All,
I have just purchased a new 3.06Ghz iMac and whenever I turn it on, or shut down, I do not get the Apple boot screen, I just get a black screen with a long list of white writing on it. This appears for about 5 seconds and then the usual desktop loads.
Is there a way that I can get the usual apple boot screen to return? I have not done anything to the machine as it is brand new out of the box and it has been doing this since first boot.
Any help would be greatly appreciated.
Luca

It was just a simple case of removing the verbose boot settings which I found a script for after searching on Google.

Dirty Black Blotches inside my brand new iMac screen, behind the glass

My brand new 21 inch iMac has some blotches in the screen. I didn't notice at first because my wallpaper is very colorful and has some blotch designs on it, but I opened a textedit document and the blotches are very visible on the plain white background. I tried wiping the surface of the glass with the cloth that comes in the iMac box only to discover that the blotch marks are BEHIND the glass!
Please HELP! :-O I tried calling the 1-800 apple support number for my country (Philippines) but the number doesn't work or is not supported by my phone company or mobile phone company. I took a picture of the defects and was hoping to email it to apple, but I cannot find a proper support email address on the apple.com site. Is there a way to attach them to this forum thread? It is quite frustrating and I don't know what to do.
What steps should I take to remedy this?

Welcome to the Apple Discussions!
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My brand new iMac screen goes black intermittently...

Hi - I bought my 27" iMac about 3 months ago and pretty much since I got it occassionaly the screen goes black. I'll be working away and all of a sudden it goes black. After a few seconds it comes back on, but this can't be good? I asked my local computer guy and he said it was a known issue due to safari and not to use safari. That seemed to fix it but A) I like Safari and B) it's started happening now even when I'm not in Safari. Any ideas?
iMac 3.4GHz Intel Core i7, 8GB ram, Graphics AMD Radeon HD 6970M 1024 MB, OS X 10.8.2

I asked my local computer guy and he said it was a known issue due to safari and not to use safari.
That's ridiculous. Take it in for warranty service.

New imac screen black

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