New iMAC. TRIED TO INSTALL LEOPARD. EJECTS CD. WON'T BOOT OFF INSTALL CD

WHAT A NIGHTMARE!New iMac came today-- with antique software. Tiger installed from factory-- and way out of date. Leopard DVD included in box-- tried to install- just keeps ejecting the CD when trying to do the reboot. 2.5 hours on the phone with overseas Apple support (ha!)-- machine will not boot from install CD's (either Leopard or Tiger). Keeps ejecting the cd.
What crap. ANybody else have this problem? I bought a mac because I didn't want to fight sw issues. Boy was this a mistake.
Any advice appreciated, or I'm sending the POS back to Apple get a refund and buy a Dell.

l8_apexer wrote:
what would you think of ordering a machine based on seeing it demoed with Leopard-- only to have it shipped from the factory in China with Tiger-- and first thing it does is look for softwre updates-- and find over 150MB of updates it wants to install-- -within its first 15 minutes of being powered up????
If that's not shipping a machine with old software- I don't know what is.
What's the fuss about apple anyway? Shipping machines that don't have current sw loaded, won't boot from install DVDs, and then tell the customer that it will take two weeks to replace the unit-- or I can drive to an APple store (with gas at 3.25 a gallon which is an hour away) and maybe they can fix it, but not sure if the parts are available?
Has anybody else had this problem?
I would ask for a new machine with Leopard pre-installed which is what you expected to get and paid for. I can only assume it's an older machine since the new ones do come with Leopard installed.
My opinion, for what it's worth is to return it and ask for the new Leopard version.

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