New iMac will not play Adobe. APPLE directed me to you to solve the issue. Please assist.
Please assist. My new iMac with latest operating platform by APPLE will not play Adobe on Safari. ESPN.com, as example, has articles that have videos attached. The error message pops up that I must upload / update ADOBE. I do that, but it does not resolve the issue. APPLE believes that the program should be deleted, removed from the Mac, and then re-uploaded via Adobe Technical Support. Can you assist? Thanks. Bob
Hi novibob,
Are you referring to Adobe Flash Player here.
Please refer the KB Doc: http://helpx.adobe.com/flash-player/kb/troubleshoot-games-video-audio-flash.html
Regards,
Rave
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[edit]
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CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
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First... Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
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Kind of late but your solution helped me remember what once worked for me, a few years back.
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The operating system was evidently not new enough so once I did what i said at the begining of this post all went well.
Sometimes It is tough to remember some of the stuff that you learned several years ago.
and tired hard to forget.
I hoped this post does not scare away to many people, I was just about done with this computer until I read your post, one of several dozen, and it all came back to me.
Thanks a Bunch
I hope this can help others
themacprofessor -
Quicktime X will not play some Apple Mpeg 4 Movie Files
Hi,
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Ultimately, though, this is an unimportant point in solving my issue. Why? Well, if I can successfully open the problem files in Compressor (e.g., see/hear the video/audio), then I can theoretically re-compress (or "re-wrap?") them to whatever codec I want - ideally one 100% compatible with QuickTime X.
I took a test file, placed it into Compressor, and applied the DV/NTSC setting to it (yes, I know, the same setting the file already had). After re-encoding (which took very little time), the file was perfectly executable in QuickTime X - both Audio and video showing as to be expected, and no real difference in quality (not that VHS source is quality to begin with).
This sounds as if the "problem" file's container may be the source of the problem. As I don't know if your Compressor test is passing the data through to a new faile container, I would make an additional test here. If your version of QT 7 is keyed for pro use, I would simply use the "Save As..." File menu option to to create a new file container. In fact, I would probably just create a "reference" file rather than another "standalone" file here—a very, very fast operation—and then open the secondary file in the QT 7 "Properties" window to ensure all of the data tracks (1 video, 2 audio, and 1 timing) are present. If all looks good, I would then try opening the reference file in QT X to see it it now plays. (I.e., whether you use a reference file here or a standalone file, the object is to see if the QT X player will now recognize all contained data tracks whether resourced by reference or physically contained in/via the new wrapper.)
Could this have been answered without knowing the complete "from" specs? Probably… which is why I posted to the help forum in the first place - the goal being some other reader may have had the same issue, and had a handy solution or suggestion, saving me the time of experimentation (what forums are great for).
I don't know about you, but I would still be looking at profile/level combination settings to see if an an assumed MPEG-4/AVC video and/or AAC audio settings had been properly encoded for QT playback.
I have no doubt that there's a technical difference between the files that created this issue in the first place. But, the solution of re-compressing with an identical codec did the trick, which for this project is good enough for me.
Recompressing data is slower than rewrapping data which is slower than rereferencing the data pointers. But, if your solution works, then that is all that matters. -
My new MacBook will not play TV shows, or connect audio with slideshows
I just bought a black 2 gigHZ MacBook and when starting it up used a firewire to transfer everything from my Intel iMac, as prompted. Seemed to work fine, except: the TV shows in iTunes will not play in Front Row on my MacBook. And in iTunes they will play as video only: no sound.
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Itouch 3g, 64g, firmware 3.1.2; running Win XP, Itunes v9.0.25; only one computer and one account. All songs and videos purchased from Itunes. Upgraded from an Ipod Classic to the Itouch.
Some songs and all videos will not play on the Itouch (they all work in Itunes and on the Ipod Classic). On the Itouch, hitting play on the songs just toggles between the play icon and the pause icon with nothing happening with the song; other songs work as advertised. Hitting play on the videos results in the message "This movie could not be played."
I have searched the posts and faqs and tried the solutions suggested in the apple support faq: tried resetting, deauthorizing/authorizing, etc. Nothing solves the problem.
Thanks for any help you can provide!
--SteveI went back and made a list of all the songs that would not play on the PC and Ipod Classic but not the iTouch. I then turned on the "Kind" column in iTunes to compare the list. It appears the songs listed as "Protected AAC" are the ones that are not playing on the iTouch. All songs that are "Purchased AAC" seem to be the ones that work.
All of the videos are "Protected MPEG-4 video file(s)" and none work on the iTouch.
As noted earlier, all songs and videos work on the PC and the Ipod Classic.
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Recent HD Movies will not play to Apple TV 2 on authorized computer
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