New iMac won't sync with Mobile Me

I have a brand new, just out of the box last night, iMac, and I cannot get it to sync with Mobile Me.
It's an Intel Core 2 Duo, running 10.5.4.
Apparently it will not be recognized as 'registered'. The 'register this computer' window in MobileMe is just spinning, has been for half an hour. Nor does it show any of my other computers which are registered, and synced, eg., the MacBookPro, the Duel 800, nor a G4iBook. All are registered, all sync. But not the new iMac.
My phone call last evening to Apple Customer Support was a waste: he told me he didn't know about Mobile Me, and to contact them online. I did that, but Michael R. had no clue either. He told me to re-set Sync, and restart the computer. I did; it didn't fix the problem, and of course it broke the connection with him. By that time, they'd closed for the night; and they are not up for business yet on the east coast.
Can anyone help me get Mobile Me to recognize that the new iMac IS registered, such that it will let me sync my mail accounts.
So far, when I open the Mobile Me window, and try to check the box marked 'Synchronize with MobileMe', it won't let me-- everything is greyed out. When I click Advanced, and try to register the iMac, it just spins and spins...
Any help would be most appreciated.
Thanks,
Hal

Hi, you may have a better response from the MobileMe forum..L
http://discussions.apple.com/category.jspa?categoryID=116

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