New Imac27 I have locked my self out and will not accept a password
I was attempting to set up HDD for data rather that SSD. Evidently I have locked mysel out of everything. I get a gray screen. it will not accdept my
usual password. Any suggestions??? I'm moving from a 10 year old G4 to the 21'st century with a Imac 27, i7. Perhaps I am not ready for prime time.
Try using the tips in:
http://support.apple.com/kb/HT4798
Similar Messages
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Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions. I recently upgraded to OSX Yosemite 10.10.1. I also have an Apple ID that works with iTunes and would like to keep it as my primary.
To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
My IPad has disconnected from my home WiFi and will not accept my password. Does anyone have any ideas on how to fix this?
I would
1. turn off the router for 30sec and connect it to see if it fix it
2. restart the ipad by holding down the on and home button and use the slider
3. update the firmware of the router -
My phone seems to be locked and will not accept a password to go any further
can anyone help my phone seems to be locked and cannot get out of an iphone screen which asks to configure but will not accept the password i have renewed the password but can go no further
Do you mean the lock screen password? If you don't remember it, you will need to restore the phone using the computer it normally syncs with. There is no magic way to get around a forgotten passcode.
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I have a new iPad2 - just out of the box. Everything works, except I cannot download or update applications. It will not accept my password. My iPod will accept the password. What might the problem be? Any ideas?
Brock8821-
Use iTunes on your computer. With the iPad connected, sign into your Apple account and check for updates.
Doing this should straighten out the problem.
Fred -
Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty. It now has a blank bar under the launch pad and no matter how many times I try re-downloading it or restarting my computer it does not work. I use too play starcraft and other games on this computer although new patched/updates have made it that I can no longer do that now. Really frustrating having to deal with this especially after buying this computer upfront and now out of warranty.
Go to your Applications folder and find a file called "Install OS X Mavericks". Send it to the trash and delete it. Then try the download again.
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I have changed my Apple ID when I got a new email address and confirmed it. However when I go to my iPad to buy an app my old Apple ID comes up and will not recognize the password. I tried going into the settings on my iPad and tapping on the old Apple ID to go in to change it but it will not recognize it and I cannot get in on the iPad to change it. How do I change this ID on my iPad for the iTunes store?
JaylsworthHow did you fix this??
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I am trying to import my bookmarks from IE and have read the instructions, but the Import button under File is grayed out and will not let me import. Any ideas?
* Make sure that you not run Firefox in [[Private Browsing]] mode
* In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
* You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed
See [[Private Browsing]] -
I have a new laptop and want to keepon using Adobe Pro X. I have downloaded the programe but adobe will not accept the serial number although I am a registered user .
Hi tapanb34358563,
Could you please let me know what error prompts on your screen when you are trying to enter the serial number.
Have you bought subscription for Acrobat, if yes then you might need to sign in at "adobe.com" using your Adobe ID credentials to activate subscription.
Let me know.
Regards,
Anubha -
Just downloaded LR 2015 from creative cloud and when I click icon to run it flashes in and out and will not open. I have a macbook pro 13" retina
Hi Frank,
You can follow the article: Sign in, Sign out | Creative Cloud desktop app to sign out and sign in back again to Creative Cloud and try to launch your Lightroom 2015 application.
Let us know if it works or not.
Thanks,
Ratandeep Arora -
Recently, my Messages app automatically signed me out and will not let me sign in again. I have tried everything. I can no longer send Imessages using my Macbook. How do I reset this thing?
This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
Step 11
Reset the NVRAM.
Step 12
Reinstall OS X.
Step 13
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. -
The majority of music on my ipad is greyed out and will not play. .
The majority of music is greyed out and will not play. None of it is downloaded. It is all from CDs. I only have the one account. Please help.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
after ios 5 the ipod that changed to music shows all my songs but they are greyed out and will not play
did uncheck all music and resynced afterwards. Got all my music back on the phone. Next morning, the phone had greyed out 1/3 of the songs all by itself. Seems to have something to do with syncing over wifi. No solution yet other than resyncing all my playlists one by one,
Combined with a battery that drained 5% every 5 minute before I reset the network settings, I am not impressed with Apple's premature launch of their new os. This is what beta testing is for, folks. The iPhone should be done with the growing pains. Shame.
(iPhone4 upgraded to ios5) -
My iphone 4 is locked on one application and will not close or turn off my phone please help!
my iphone 4 is locked on one application and will not close or turn off my phone please help!
If you mean that the iphone froze in some random app you have ....the solution is easy .
Press and hold both Home Button and On/OFF button for about 15 seconds . The device should turn off and on again .
If not than please wait until the battery goes out and try the above step again whilst device is off .
Hope it helps -
HT201210 After updating iPhone 4S to iOS 7, the lock screen will not accept my password.
After updating my iPhone 4S to iOS 7, the lock screen will not accept my password and I am locked out of my phone. Anyone else seeing this? What can I do to fix this?
Hello kennyred,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
If you have chosen to encrypt your backup, it will contain the passcode. Disable backup encryption before restoring from backup. Learn more about iOS backups in iTunes.
When the backup and sync is complete, select Restore from Backup and choose the most recent backup of your device.
Best of luck,
Mario
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