New In Home Agent version

Why does the request replacement remote screen in the latest version of In Home Agent say "Please confirm your contact number" above the green "I need a new remote" button? What happens if this field is left blank and the green "I need a new remote" button is pressed?

Keith_Weisshar wrote:
Why does the request replacement remote screen in the latest version of In Home Agent say "Please confirm your contact number" above the green "I need a new remote" button? What happens if this field is left blank and the green "I need a new remote" button is pressed?
OK, I'll bite. What happens? And what difference does it make? I ordered a new remote recently, it arrived shortly thereafter, and there was no charge on my monthly bill. I don't recall all the details of the transaction, but it's likely that I used the screen that you described.
There's always the possibility that an individual these days does not have a phone number (mobile or otherwise). However it seems to me if VZ wants a phone number they can use to contact me if there's a problem delivering my new free remote (or to verify the validity of the remote replacement which is perhaps the reason for the request), I don't find it onerous to provide one.

Similar Messages

Need older version of In Home Agent for Mac

I have used In-Home Agent several times to troubleshoot my emails, etc. Recently I got the latest version for Macintosh but it won't run on my computer. It requires OS X 10.7 and I am running 10.6.8.
Is there somewhere to download the previous version?

Try the In-Home Agent-Feedback form located at www.verizon.com/connect
And that looks like it goes to a group at verizon. Maybe they can get you connected with a link.

11g: New agent versions at download-area

Hello,
how can i put new agent versions at our download area on grid control server?
Acutally we have a grid control server verison 11.1.0.1.0 and all agent versions for deployment are 11.1.0.1.0 or older. But i want to install agent version 11.1.0.7.0. What i have to do therefore?
Regards,
Heike

The staging area in <OMS_HOME>/sysman/agent_download/<version> is only for staging base versions of the agent.
If you want to deploy an agent with patches (e.g. agent version 11.1.0.1.0 with PSU 5 applied), you can apply the desired patches to an existing agent and then clone it. For more information on cloning an agent, please see:
http://docs.oracle.com/cd/E11857_01/install.111/e16847/clone_agent_usng_zip.htm#BABHBJJA
By the way, agent version 11.1.0.7.0 is not available.
Regards,
- Loc

Re: Getting to Know In Home Agent

I am new to this site. I have been trying to get the most recent Verizon in-home Agent (I sucessfully used an older version) up on my 64 bit Windows 7 machine and repeatedly get an installer error 1722. I have scanned my system and all my microsoft components are uncompromised.
This is a somewhat prevalent problem given all the Google postings but no one seems to have a solution. I was hoping someone here might be able to help.

I point to and quote from
http://forums.verizon.com/t5/FiOS-Internet/Verizon-In-Home-Agent-runs-on-my-system-MAC-OSX-but-does-...
a)
i like the online version of the app at www.verizon.com/repair
you can do a lot of the functions of the app without all the bloatware.
b)
As other have said it does something, it waste resources. Not sure on the MAC, but on PC's it has been none to drive at least one cpu to 100% (If you only have one its really bad). And the number of functions it does that you might ever want to do is minimal.
Personally I recommend that you uninstall it, and make sure you get all pieces of it.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Trouble installing In Home Agent

When i try to install In Home Agent, I get the message:
"Multiple VZ-An Home Agent cannot be installed. Please uninstall the old kit from Control Panel and install the new kit"
There is no other At Home Agent installed!. How do I proceed?
Mike S

I point to http://forums.verizon.com/t5/FiOS-Internet/Verizon-In-Home-Agent-runs-on-my-system-MAC-OSX-but-does-...
and quote from it
a)
I like the online version of the app at www.verizon.com/repair
you can do a lot of the functions of the app without all the bloatware
b)
As other have said it does something, it waste resources. Not sure on the MAC, but on PC's it has been none to drive at least one cpu to 100% (If you only have one its really bad). And the number of functions it does that you might ever want to do is minimal.
Personally I recommend that you uninstall it, and make sure you get all pieces of it.
I point to
http://forums.verizon.com/t5/FiOS-Internet/Installing-InHome-Agent/td-p/544663
and I quote from it
Count yourselves lucky, That program is more trouble than help. It took me about 90 seconds to realize this and to remove it from my system. If you have any real questions about anything more complex than hitting the enter key, you are not going to find any answers from the In Home Agent. Its all basic stuff and will not help with any real issues.
You will probably find better, more easy to understand and more usable answers on Google than you can in any verizon software i have seen to date.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Install license home agent module SAMI

How I can load a license in a home agent (modulo SAMI), which is installed in a 7606-S router?.

Hi,
The problem here is that the web agent has to be installed into the same Oracle home as Oracle HTTP Server/Oracle Portal. Unfortunately, this was omitted from the web agent's installation README. (This has just been fixed and the new version has just been replaced on OTN.) To get the web agent up and running, de-install it from the Oracle8i home and re-install it into the Oracle HTTP Server/Oracle Portal home.
Sorry about the README, hopefully this will get you going.
Simon
null

Does the DVR/STB have to be on the LAN for In-Home Agent to work?

I'm a brand new user and am trying to learn the the new features that Fios brings to the party. When my install was done I asked that the wireless feature be disabled on the router (I have a good wired network for my PCs and they were all connected to the supplied router). All of my services work (TV, Ph, Internet) but I just noticed that when I go to In-Home Agent, the only selectable option is that for Internet. I have a sneaky suspicion that the DVR/STB are controlled over the network.
Can I connect the DVR to my wired network (Ethernet connection) and get the In-Home Agent functionality back?

Verizon boxes communicate with the LAN via MoCA. This is done over the coaxial cable. If you have guide information then that is working properly. Youy don't need wireless and the RJ-45 on the back of the STB is not active, so "hooking up" to your wired network would do no good.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Troubleshoot and Setup FiOS TV Programming with VZ In-Home Agent

VZ In-Home Agent is a tool that helps you setup and troubleshoot your FiOS TV programming. This tool is simple, easy-to-use and has information about various features of your FiOS TV programming along with quick fixes for most of the common problems. The best part of this tool is that it automatically identifies your services and provides customized help, obviating the need to wait for an agent.
VZ In-Home Agent helps with remotes, set top boxes, wiring diagrams, Program Guide, etc, quickly fixes your "no picture on TV" and "set top box" issues and helps with games, Widgets, etc.
Just download and install VZ In-Home Agent from http://www.verizon.com/connect/
If you face any issues or have any questions/suggestions, please use the Feedback form available on the tool and help us make this tool work better for you.
Minimum system requirements:
Operating System: Windows XP, Vista or Windows 7
RAM: 384 MB or more
Storage: 50 MB available on Hard disk
Router: Verizon-supported router (The D-Link routers are the only Verizon-supported routers that do not work with the Vz In-Home Agent)

When will this new service support Mac OS, only Windows right now

Vz In-Home Agent

Got to love Vz In-Home Agent to help troubleshoot a connection problem. First the agent tries to look for updated (of course it can't cause I can't connect to the internet) then it tells me something about limited help cause it can not connect. Hello, your suppose to help me connect not complain cause I'm not connected.

#1 I point to
http://forums.verizon.com/t5/FiOS-Internet/Verizon-In-Home-Agent-runs-on-my-system-MAC-OSX-but-does-...
#2 and I quote some of it.
a)
i like the online version of the app at www.verizon.com/repair
you can do a lot of the functions of the app without all the bloatware.
b)
As other have said it does something, it waste resources. Not sure on the MAC, but on PC's it has been none to drive at least one cpu to 100% (If you only have one its really bad). And the number of functions it does that you might ever want to do is minimal.
Personally I recommend that you uninstall it, and make sure you get all pieces of it.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

In Home Agent won't launch but indicates it's already running

From the time I downloaded a new release of InHomeAgent it won't work. It had worked properly previous to that. I have uninstalled and re-installed it from the web site repeatedly. When I click on the icon, I am prompted to allow IHAstarter.exe to execute. A pop up window says IHA is already running but it is not. I checked the Task Manager and it does not appear as an application. I have reported it to Verizon tech support which merely forwards it to the developers who have never responded. I am running Windows 7 and Internet Explorer 8. I always install updates promptly. Is anyone else having this problem? Will Verizon address this problem?

In home agent was (indirectly) consuming a huge number of CPU cycles -- 25%? -- interfering with other work and putting the machine dangerously near overheating.
Uninstalled it, problem solved.
If and when Verizon fixes this, they can contact us and beg us to look at it again. Until then...

Troubleshoot and Setup Verizon.net Email with VZ In-Home Agent

VZ In-Home Agent is a tool that helps you setup and troubleshoot your Verizon.net email services. This tool is simple, easy-to-use and has information about various features of your Verizon.net email along with quick fixes for most of the common problems. It also helps you manage (Create/Delete) additional email accounts and also proactively diagnoses issues with your Email Clients (Outlook, Outlook Express, Windows Mail). The best part of this tool is that it automatically identifies your services and provides customized help, eliminating the need to wait for an agent.
VZ In-Home Agent helps easily set up your Vz Email account on Outlook, Outlook Express and Windows Mail, helps fix email problems, resets your password if you don't remember it, and can help create additional email Accounts.
Just download and install VZ In-Home Agent from http://www.verizon.com/connect/
If you face any issues or have any questions/suggestions, please use the Feedback form available on the tool and help us make this tool work better for you.
Minimum system requirements:
Operating System: Windows XP, Vista or Windows 7
RAM: 512 MB or more
Storage: 50 MB available on Hard disk
Router: Verizon-supported router (The D-Link routers are the only Verizon-supported routers that do not work with the FiOS Connection Wizard)
Modem (High Speed Internet (DSL)): For wireless support, a Verizon-provided wireless gateway is required. (Vz In-Home Agent does not support setting up wireless connections on 3rd party routers)

When will this new service support Mac OS, only Windows right now

Troubleshoot and Setup FiOS Connections with VZ In Home Agent

"VZ In Home Agent" is a new desktop tool (Major Enhancement to the earlier FiOS Connection Wizard) that helps with your FiOS services. This tool is simple, easy-to-use and has information about various features of your FiOS Services including 'How to Get Started' with Internet, TV and Phone services along with quick fixes for most common issues. Best part of this tool is that the tool identifies your services and provides customized help.
Just download and install this new helpful tool from http://www.verizon.com/connectionwizard/ and get connected to FiOS instantly. If you already have FiOS Connection Wizard installed on your computer, when you use it the next time, you will automatically be upgraded to this new tool.
Main Features:
Internet Help:
Helps fix internet connectivity issues
Sets up a wireless Internet connection for a computer
Retrieves your wireless network's SSID and WEP encryption key
Helps with Router Reset/Reboot
Finds information about your home network and other Verizon services
Email Help:
Easily sets up your Vz Email account on Outlook, Outlook Express and Windows Mail
Fixes Email Problems
Resets your password if you don't remember it now
Creates an Additional Email Account
TV Help:
Helps with Remotes, Set Top Boxes, Wiring Diagrams, Program Guide, etc
Quickly fixes your "No Picture on TV" and "Set Top Box" issues
Helps with Games, Widgets, etc
Phone Help:
Helps with setting up your Home Voice Mail and other calling features
Helps with Verizon Call Assistant features
Helps with FiOS Voice Account Manager
Instant Access to your Home Voice Mail Access Number
If you face any issues or have any questions/suggestions, please use the Feedback form available on the tool and help us make this tool work better for you.
Minimum system requirements:
Operating System: Windows XP or Vista with Microsoft .NET 2.0 or higher
RAM: 384 MB or more
Storage: 50 MB available on Hard disk
Router: Verizon-supported router (The D-Link routers are the only Verizon-supported routers that do not work with the FiOS Connection Wizard)
Message Edited by Kathleen on 08-17-2009 02:43 PM
Kathleen
Verizon Telecom
Online Center of Excellence
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

When will this new service support Mac OS, only Windows right now

In-Home Agent Fails - Supervisor Help Please!!!

I recently installed fios.
I have never been able to get the In-Home Agent to work properly.
The graphics overlap each other in places and some of the text runs off the right edge, making parts unreadable.
If that weren't bad enough, 99% of the time the imbedded links do not function at all. ( I finally did get the "Chat" link to work once, but that was an exercise in futility.)
I see this on 2 different computers.
I have just downloaded the latest & greatest version to my Win7 computer and there is no difference.
The Chat & email support is completely useless. They know less than I do. (I let one "tech" take remote control of one of my computers and his impatience with with a slow application resulted in him trying to open the program about 15 times; causing the computer to drag to a halt. I had to do a hard reboot to recover from his ineptness.)
I was able to set up my hotspot account only because someone here in the forum showed me how to find my way through the mind-boggling labyrinth that Verizon calls a web site to the setup form and application.
Why can't I get proper support for this problem?
Does anyone at Verizon really care?
It seems not.
Solved!
Go to Solution.

I point to and quote from http://forums.verizon.com/t5/FiOS-Internet/Verizon-In-Home-Agent-runs-on-my-system-MAC-OSX-but-does-...
a)
like the online version of the app at www.verizon.com/repair
you can do a lot of the functions of the app without all the bloatware.
b)
As other have said it does something, it waste resources. Not sure on the MAC, but on PC's it has been none to drive at least one cpu to 100% (If you only have one its really bad). And the number of functions it does that you might ever want to do is minimal.
Personally I recommend that you uninstall it, and make sure you get all pieces of it
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

In Home Agent is not compatible with windows 8...

I am able to install the Agent on our windows 8 machines, but it gives me an error message...

Here are some quote(s) from other thread(s) on the same issue.
a)
I like the online version of the app at www.verizon.com/repair
you can do a lot of the functions of the app without all the bloatware.
b)
As other have said it does something, it waste resources. Not sure on the MAC, but on PC's it has been none to drive at least one cpu to 100% (If you only have one its really bad). And the number of functions it does that you might ever want to do is minimal.
Personally I recommend that you uninstall it, and make sure you get all pieces of it.
c)
Count yourselves lucky, That program is more trouble than help. It took me about 90 seconds to realize this and to remove it from my system. If you have any real questions about anything more complex than hitting the enter key, you are not going to find any answers from the In Home Agent. Its all basic stuff and will not help with any real issues.
You will probably find better, more easy to understand and more usable answers on Google than you can in any verizon software i have seen to date.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Oracle Home Agent service won't start

OracleOraHome90Agent service won't start on Win XP Home Edition. Was working fine. Installed Sun Webserver 6.1 and started facing problems. So uninstalled webserver and even then the Oracle Home Agent service starts and stop immediately. the oracle database service and the listener starts without any issues. Any help appreciated.

XP Home Edition is not certified for Oracle9i Database but according to the information given by you, that service was functioning well. Perhaps the new software that you installed is consuming a lot of resources regarding the virtual memory of the machine and maybe for that the services is not starting.
I recommend you to increase the virtual memory of your machine and try again.
Joel Pèrez
http://otn.oracle.com/experts

New In Home Agent version

Similar Messages

Maybe you are looking for