New InDesign Error when Exporting to PDF

since upgrading to CS 5.5 my entire company has encountered numerous issues and errors with InDesign. This however, is a new one and I was wondering if anyone knew the root cause of such an error and a potential fix.
here's the error message my marketer is getting when trying to export a document to a pdf:
%%[ ProductName: Distiller ]%%
%%[ Error: ioerror; OffendingCommand: readstring ]%%
Stack:
(› PoÈsKÖn[1]µÐY5Âê2¢ ÷Fmø-êíöYJ
øR½=Ö¤%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
The steps she takes if file - export - adobe print PDF and then selects smallest file size. The file is packaged
Any comments/thoughts/help is greatly appreciated.

If anybody is still tracking this thread -
I've got a weird variation on the same problem. I've got a 400+ page document, which was printing fine until yesterday. Now I'm getting the error.
%%[ ProductName: Distiller ]%%
%%[ Error: ioerror; OffendingCommand: readstring ]%%
Stack:
(› PoÈsKÖn µÐY5Âê2¢ ÷Fmø-êíöYJ
øR½=Ö¤%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
I ran into this once before, found this thread, figured out that there was a problem with the master pages, as no subset of pages would print. So I deleted and created new master pages again this time. Now, if I just have one master page, it's fine, but as soon as I add the facing master page, the odd-numbered pages won't print. If I run just the even pages, it's fine. If I run the whole thing with a single master, it's fine. But I need different masters for the odd and even pages. ANY CLUE where the error might be, or how to work around it? I'm starting with blank pages for the masters, and the problem happens before I add any elements to the odd-numbered master.
Windows 7, CS 5.1, but since it has worked fine in the past, I don't think it's a system problem. I inadvertently hit a key yesterday that asked me about doing something with my pasteboard (I hit cancel, don't remember what it was), but if I do a Select All, I don't see anything lurking outside the print area to cause problems.

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