New ink cartridges in Deskjet 5525 but black won't print or prints in light gray

I installed new ink cartridges. Black prints as very light grey or not at all in some instances

Hi @rhare
I see you are having troubles with your black ink.
Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages Although I hope this resolves the issue, it might not. As you have a 5525, If the issue persists, I would suggest calling HP Phone Support, even if your printer is out of warranty, as you may require a replacement printer.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

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New ink cartridges in Photosmart C5180 but still not printing clearly. How do I clean the heads?

I changed all 5 ink cartridges on my HP C5180 Photosmart All-in-One printer, but the print is still as if I'm out of black ink. How do I clean the heads and realign them?

steelpony5555 wrote:
When your printer stops printing one or 2 of the colors it means your print head is clogged. Tech support will have you remove the print head and clean the copper contacts on the bottom, but that is not enough. Hold the head in a rag and shake it, lots of ink will come out of the inside. I saw one case where the guy held his print head under hot water till it ran clear. Not sure of the long term effects on the head if you do that. Mine has clogged twice now and it has been ink inside the head.
I would absolutely suggest not shaking the printhead. Ink is required in the printhead, and if air gets into the printhead it can cause printhead failure. See this page for an ongoing discussion.
For the C5180 this is moot, since the printhead cannot be removed to shake it in the C5180 with its permanant printhead. I would suggest three levels of printhead cleaning as described in Step 3 of this page for the c5180.
Bob Headrick, HP Expert
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How can I get my HP DeskJet 6540 to recognize the new ink cartridges I installed?

Hi everyone. I have an HP DeskJet 6540 printer and I replaced the ink cartridges. After I replaced the cartridges, I aligned them and then did a test print. I noticed that the blank ink didn't print. I opened system preferences, and then I opened the printer utility. It says, "Device Status : Pen Failure." Current Supplies Levels says, "The current levels for the selected printer are shown below...Cartridge on the left (tri-color 97) is unknown and the the cartridge on the right (black 96) is missing." Oh, I forgot to mention that the print cartridge light on the left side is flashing. I went to the HP support website and it says that the problem could be an incorrect print cartridge, incompatible print cartridge, or problem with the (left/right) print cartridge. The solution they offered was to remove, inspect and reseat the problem cartidge. It also said to clean the problem cartridge contacts. I did that and it still gives me the same results. I even reset the printer but still got the same results...
So the next thing I try is the OTHER cartridges listed as compatible with my printer which is 94 (black) and 95 (tri-color). I bought the new cartridges, placed them in the printer and I still got the same message from the print utility. I took the latter cartridges back and got a refund and explained that none of the compatible cartridges are working with my printer. I kept the 96 and 97 cartridges in the printer and the light on the left continues to flash so now I'm here asking if anyone knows how I can get my printer to recognize the new ink cartridges I installed? Are there any other solutions that I have besides throwing the printer out of the window? :-)
Thanks everyone ;-)

With all that you have done it does sound like the printer has a fault. If you haven't tried turning off the printer for several minutes, then this would be worth trying (maybe you have done this when you say reset the printer?).
If the cartridge light on the printer flashes when you turn the printer back on then it sounds like a hardware fault - not the driver or the operating system. And this is not usually something a user can resolve so it would need repair. And for the cost of a new printer, why would you bother.
If you plan of sticking with HP and getting another model that can use the 96 & 97 cartridges (let's face it, they often cost more than the new printer), then take the two existing cartridges to the store and see if they will let you check they are okay. No point throwing them out also if they still have a fair bit of ink still in them.

How to align with new ink cartridges, deskjet F4480

I am having trouble with my printer doing the alignment after I put in 2 new ink cartridges. The help section to align gave me instructions but they didn't work. I just downloaded/installed my printer device driver update to see if that would help. NO luck so far. Mu printer is a F4480 Deskjet

Hello @huidel,
Welcome back to the HP Support Forums! I see you are trying to align the cartridges on your HP Deskjet F4480, you have tried following the steps and updating the driver with no success.
1. What is your current Operating system, Windows or Mac and which version?
2. How did you install the DJ F4480, using the software CD or download?
Click here to download and run the HP Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
I look forward to hearing from you!
Thanks,
HevnLgh
I work on behalf of HP
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HP Officejet Pro 8500 A910 - all new ink cartridges, black and blue ink not printing?

HP Officejet Pro 8500 A910 - all new ink cartridges, black and cyan ink not printing?
Cleaned printer heads w/no luck.

Welcome to the forums @corAtrum1 ,
I read your post about your Officejet 8500 no longer printing in black and cyan ink. I would recommend that you try out the steps in the guide below for this problem.
I hope this helps!
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

New ink cartridge is not being recognized

I just installed a new ink cartridge in my np officejet pro L7580. All the ink works great except the black.

Ok, I just figured out so I´ll post it here in case someone has the same issue. I turned off my iPod while connected to the computer. Afterwards, the "other" connection showed up again in the device manager but this time it stayed there without disappearing and with the exclamation point on. I then proceed with one of the instructions in this posting to install the driver for the apple mobile which then showed up in the USB section of the hardware (it was never there until now). Bingo! I got my iPod Touch to connect for the first time! But seriously, why should it be so hard???? I'm concerned with the number of postings here. It looks as if Apple is selling the hottest toys but not be the best ones in terms of quality...

Brand new ink cartridges, cleaned, still not printing

Recurring problem on this printer, nothing helps. Brand new ink cartridges, cleaned the inkheads twice, read though solutions for de-clogging the vents. Able to print documents fine this morning, now---nothing. Black ink not printing. Frustrating, this is a recurring problem and am tired of going through more ink. Ran alignment, just says "alignment failed" but no solutions offered/no troubleshooting given. Suggestions?

Hi @OL5,
Welcome to the HP Forums!
I see that your HP Photosmart is not printing black. I am sorry to hear this, but happy to help!
For further assistance, I will need to know:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If the printer is connected, Wireless, or USB.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If you are using genuine HP ink cartridges, or refills.
Once I know this information, I will be happy to do some further research for you.
Thank you for posting!
RnRMusicMan
I work on behalf of HP
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Where to buy in India ink cartridge for deskjet 2050 bought from Dubai

I bought HP DESKJET 2050 MODEL NOJ510a product no CH350C FROM DUBAI AND WAS USING CARTRIDGE NO 122.
NOW I am in India and that no cartridge is available.
What shall I do. Computer shop salesman said it is not available and to get from Dubai.
Oto.
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View Solution.

Hi Oto,
In India you should buy both the Black and Color 802 HP ink cartridges, then you should contact HP support and reset the printer for your region:
http://www8.hp.com/in/en/contact-hp/phone-assist.html#section1
Be aware that by resetting the printer for India only the 802 ink cartridges will be accepted by the printer unless you will reset it back for another region in the future, as well be aware that this process is limited and cannot be done more than 2-3 times for the device.
Shlomi
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"Install new ink cartridges to continue." Error

After just installing new ink cartridges, my HP Photosmart C6180 All-in-One has the audacity, the gall, and the nerve to tell me that I need to "Install new ink cartridges to continue."! Now why, oh why, in the Wild World of Wonka, would my printer do that? Doth mine eyes deceive me, or does my printer hate me? I can imagine no other reason why it would do this. Perhaps I am overreacting, but I feel genuinely insulted: I didn't have the ink cartridges refilled like some people do, and I bought all-new ink cartridges.

Hi, lmichael14!
So that the Community can help you better, we will need to know exactly which model of printer you're using.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!

C7280 NEW INK CARTRIDGES NOT RECONIZED

I bought a pack of all new ink cartridges. I was only going to replace the ones that were empty but after I got errors saying that the dark blue was now too empty I decided to change them all to new. It still says that the dark blue is empty and the dark pink one went from almost empty to totally empty. It tells me on the main screen that I cannot print because the blue one is empty but not the pink one. BUt if I go to the ink levels it shows both are empty. All of them are new. I tried to do this reset solution that I found on another post that has to do with holding down the # and 6 and that didn't work at all. I do see that there is a little splash of blue around the blue cartridge. I seriously need to get the printer working because I have to print out shipping labels. Thanks to anyone that can help me out.

Hi dizdevil1
What results do you get when you check the ink levels?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00414934&cc=us&lc=en&dlc=en&product=447851&tmp_...
Have you contacted Phone Support about this yet?
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

New ink cartridges installed

I have installed all new HP940 ink cartridges color and black. It is telling me ink is low and won't print.

Hi @NAN7541,
Welcome to the HP Forums!
I understand that your HP Officejet pro 8500 printer is saying your new ink cartridges are low and will not print on Windows 7. I am happy to help!
I would suggest to go through this guide, Fixing Print Quality Problems for the HP Officejet Pro 8500 All-in-One Printer Series (A909).
If the guide does not resolve your issue, then please call our phone support at 800-474-6836 for your replacement/upgrade options. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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My eprinter will not print in proper clolour even after new ink cartridges install cleaned nossles p

my eprinter will not print in proper in colour even after new ink cartridges installed cleaned nossles as new cartridges still not printing properly
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Which printer do you have specifically? HP makes several eprinters and I want to make sure I get the best information for you that I can.
Also, have you tried doing a self test print to see if the issue is hardware related versus being software related?
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I put in four new ink cartridges, now photos are dripping with ink, literally dripping.

My ink was low so I put four new cartridges in - Photo, Cyan, Magenta, Yellow. Using HP Advanced Photo Paper Glossy, and photos are dripping with ink. Please advise.
This question was solved.
View Solution.

Four new ink cartridges caused my photos to drip with ink.

I bought a new MacBookPro moved everything from old MacBookPro, new machine runs 10.6.7 - but iPhoto won't 'upgrade' the library - just hangs up supposedly while writing new library. help. thanks.

i bought a new MacBookPro moved everything from old MacBookPro, new machine runs 10.6.7 - but iPhoto won't 'upgrade' the library - just hangs up supposedly while writing new library. help. thanks.

How did you "move everything" over?
Migration assistance does not handle the iPhoto library well sometimes - the best way is to drag the bad iphoto library from the pictures folder on the new system to the desktop, connect the two systems together (network, firewire target mode, etc) and drag the iPhoto library intact as a single entity from the old system to the pictures folder of the new system and launch iPhoto on the new system - it will open and convert the iPhoto library as necessary and you will be fine - once you test the iPhoto library you can delete the one on the desktop
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I have the old skool Monster car cable--i tune in the channel on the Monster cable and my old iPod plays. I bought the adapter for Lightning to accommodate the new iPod i just bought. But it won't play. ***?

I have the old skool Monster car cable--i tune in the channel on the Monster cable and my old iPod plays. I bought the adapter for Lightning to accommodate the new iPod i just bought. But it won't play. ***?

It could just be a compatibility issue. Have you tried resetting the Nano with everything connected to see if that makes a difference?
To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
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New ink cartridges in Deskjet 5525 but black won't print or prints in light gray

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