New install of Acrobat XI Pro launches with empty license window

I purchased Adobe Creative Cloud 2014 but when I download & install Acrobat XI Pro, it launches with an empty license window. Two live chat sessions with Adobe tech support (including total uninstall & re-install) have failed to resolve this issue. Anybody see this behavior?

Hey Panadero,
Please attach a screenshot of the acrobat window -displaying the error message, so that i can analyze the issue and assist you better.
Regards,
Rahul

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Cannot install new software - adobe acrobat 9 pro

Hi
I have just upgraded my system software to Snow Leopard Mac OS X 10.6.3 so that I could install new software - Adobe CS5 Design Premium.
System upgarde went perfectly, installation of all other software in CS5 went perfectly and now all I need to do is install Adobe Acrobat 9 Pro. I drag the folder from the CD into my Applications folder but it does not complete the process of copying it and comes up with the folowing error message:
'The Finder can't complete the operation because some data in Adobe Acrobat Pro can't be read or written (Error code -36)'
Prior to this installation attempt I removed Acrobat 8 as instructions that came with 9 indicated that I needed to do this. The only other info that may be relevant is that this software is an upgrade pack from Adobe CS2, though I did not have CS2 on this particluar computer. It was on a different computer.
regards
Lorna

To download Acrobat 9 Professional :
Go to the web page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=en
Login with your Adobe ID and Password. Now instead of clicking on the download button copy and paste the following link on the address bar and hit enter :http://trials2.adobe.com/Applications/Acrobat/APRO/9/trials/AcroPro90_ efg.exe
This is the direct download link for Acrobat 9.
Note : This link would only work from the downloads page of Acrobat 10.

How do i install adobe acrobat X Pro on my new windows 8.1 computer?

How do I install Adobe Acrobat X Pro on my new computer which runs on Windows 8.1?

You may try downloading Acrobat pro X from below link and install.
Download Acrobat products | Standard, Pro | XI, X

How can i re-install my Acrobat X pro in my new computer

how can I re-install my Acrobat X pro in my new computer?

Thank you!!
I was able to do it.
Regards,
Imelda Arzola
California Metal - X
366 E. 58th Street
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My institution purchase Adobe Acrobat XI pro but with a recent software update, I have lost access.

My instituion purchased Adobe Acrobat XI pro. With a recent software upgrade, I have lost all access.

Hi Dawn,
We might want to have a look at the install logs to determine the cause.
Please try the following basic steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

Acrobat X Pro launches for a short period, then goes dead

Acrobat X pro does launch for something like 10 seconds. While the Application Manager shows up in the dock, acrobat is getting terminated and shortly after, the application manager stops too.
can not work with our pdf forms anymore.... all the returned and filled in forms are worthless due to this very bad release of acrobat x pro
can anybody help?
thx, andreas

I would try uninstalling Acrobat X Pro, and reinstall it again.
I had the same problem but it was because of a conflict between an install of Acrobat X Pro and an install of Creative Suite 5.5 Master Collection (which includes Acrobat X Pro). I uninstalled all, and reinstalled and it now works fine.

Re install adobe acrobat 8 pro

we had installed adobe acrobat 8 pro on a computer and then it died. can we reinstall using the same serial numbers on the cd online - the new computer doesn't have a cd drive

Hi Twsparknet,
I would recommend you to copy the installer package to a removable disk/flash drive using a computer that is equipped with a CD Drive and then transfer it to your new computer. Then you would be able to install it easily.
Alternatively you can download it from here : https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
and yes you can use your same serial no which you used previously.
Hope this helps.
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Rahul

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Did you register the previous version? If so, get the SN information from the My Software link when you log into Adobe.com

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I have downloaded and expanded for Adobe Acrobat 9 Pro Extended installation.
I run AutoPlay.exe.
It takes me two screens so I can browse cd, read license.......
and press "Install Adobe Acrobat 9 Pro Extended "
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I have tried with acrobat pro 8.1 installed and not installed.
Nothing happends.
Dir/s gives
Total number of files
93 fil(er) 971 974 374 byte
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any suggestions
Anders

if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
and activate with your serial number.
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com

Problems Installing Adobe Acrobat XI Pro via CreativeCloud

Hi,
I am having difficulty in installing Adobe Acrobat XI Pro onto my Windows Vista SP2 machine, via the Creative Cloud platform. The Adobe Application Manager has installed, and whenever I look through the application list Adobe Acrobat XI Pro is not in there (despite me paying for the year subscription). Secondly, when attempting to download via the web interface of CreativeCloud the Adobe Application Manager gets brought into view, but still the application does not install or download - and does not present me with any error messages.
Thoughts please?

Hi PrepetrolLtd,
Acrobat XI is not recommended for windows Vista and that is the reason it wont show up in Adobe Application Manager.
http://www.adobe.com/products/acrobatpro/tech-specs.html Please visit this link to check the tech specs for Acrobat Pro XI.
Regards,
Ajlan Huda.

Can I install adobe acrobat 9 Pro on my MacBook Pro (10.8.5)

Can I install adobe acrobat 9 Pro on my MacBook Pro (10.8.5)??

Yes, it works for me. That's the version that I use.
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Acrobat Pro XI when installed over Acrobat 9 Pro removes LiveCycle Designer.

Acrobat Pro XI when installed over Acrobat 9 Pro removes LiveCycle Designer. Forms Central can't open LiveCycle Designer Forms so what do you do?
I have uninstalled XI and re-installed LiveCycle Designer only. On re-installation, I chose not to uninstall version 9 and to do a customer set up (not installing forms central).
LiveCycle is now working along with Acrobat ProXI

LiveCycle Designer is no longer distributed as part of the Acrobat release. I think it is available as a separate product. At this point, Acrobat provides the AcroForm type tools (kind of hard to get to, just as in some previous versions) and the option for Forms Central. The whole focus has changed. I suspect that others may be in the same situation of trying to get their forms to interact in Acrobat or Forms Central, but at this point I do not think there is any way to back Designer forms into either of the two current formats. Not much help, but a comment in any case.

Re-installing Adobe Acrobat 9 Pro

Our Company recently upgraded our computers to Windows7, I need to re-install my Acrobat 9 Pro. I have my product ID. I just can't find an easy link through the Adobe page.

if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

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Machine crashed and need to install adobe acrobat x pro on new computer. Entered serial number of xpro anand was prompted for qualifying product. went to list of products in my account and entered that information but was not accepted. Need help please

Hi Jill,
Please see Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5.
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Issues Installing Adobe Acrobat XI Pro

Hi,
I have tried installing Adobe Acrobat XI Pro and having issues once the install is complete. A prompt comes up telling me that the serial number provided is valid but a qualifying product could not be found on this computer.
It asks to select a product from a list given but there is no Acrobat XI Pro listed and also asks for the Serial Number again.
Any idea what the issue is?
Thanks

Hi, I originally had a free trial installed and when it ran out I just purchased a new licence. I was sent a serial number for the new licence. I also have a free version of Adobe Reader XI installed as well.
I removed un-installed what was initially installed but still get the same message. Any suggestions?

New install of Acrobat XI Pro launches with empty license window

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