New install of Crystal report 10 Enterprise.

My web server crashed. I had to do new install of it including CR10.
I have several hundred rpt files that ran fine on the old install for many years. So long ago, i forgot some of the setup issues.
Server 2003. .net framework 2.0 Visual Studion 2003 Crystal Report 10
I installed every componet of Crystal Report 10 and the embedded Enterprise CD.
The Enterprise configuration took shows the WWW cleint and all it's dependecies running.
I get the following error message when I try to run an RPT.
The CLSID points to clientdoc.dll
It is already registered.
I looked at te componet manager and cannot find any Com componets for Crystal report.
Creating an instance of the COM component with CLSID {D2D2F998-E14A-492F-9B9D-619F05111731} from the IClassFactory failed due to the following error: 80040154

Hi,
I've moved your thread out of WebI and into the Crystal Server Administration forum.
Regards,
H

Similar Messages

New install of Crystal 2013 Server; getting errors

New install of Crystal 2013 Server on Windows 2012R2 Server
In the Connectivity Services; the ConnectionServer32 shows a state of Initalizing, and Disabled
In the Crystal Report Services; the CrystalReports2013ProcessingServer shows a state of Running with errors and Disabled
In the Crystal Report Services; the CrystalReports2013ReportApplicationServer shows a state of Stopped and Enabled
Hovering over Stopped I get "The Executable could not be launched. Possible reasons are insufficient RAM or disk space, or an invalid filepath or working directory. Actual reason: CreateProcess error + 14001, The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log."
Application Event Log Entry:
Log Name:      Application
Source:        BusinessObjects_cms
Date:          4/21/2014 11:43:12 AM
Event ID:      33017
Task Category: General
Level:        Warning
Keywords:      Classic
User:          N/A
Computer:      DBH-TCRYSTAL01.sbcounty.gov
Description:
Unable to contact server DBHTCRYSTAL01.ConnectionServer32 on machine DBH-TCRYSTAL01.sbcounty.gov to perform status notification. Please check the server's system log for errors.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="BusinessObjects_cms" />
    <EventID Qualifiers="0">33017</EventID>
    <Level>3</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-04-21T18:43:12.000000000Z" />
    <EventRecordID>32081</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DBH-TCRYSTAL01.sbcounty.gov</Computer>
    <Security />
</System>
<EventData>
    <Data>DBHTCRYSTAL01.ConnectionServer32</Data>
    <Data>DBH-TCRYSTAL01.sbcounty.gov</Data>
</EventData>
</Event>
System Event Log Entry:
Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          4/21/2014 7:49:07 AM
Event ID:      10016
Task Category: None
Level:        Error
Keywords:      Classic
User:          SYSTEM
Computer:      DBH-TCRYSTAL01.sbcounty.gov
Description:
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{05D1D5D8-18D1-4B83-85ED-A0F99D53C885}
and APPID
{AD65A69D-3831-40D7-9629-9B0B50A93843}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
    <EventID Qualifiers="0">10016</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2014-04-21T14:49:07.818690400Z" />
    <EventRecordID>8228</EventRecordID>
    <Correlation />
    <Execution ProcessID="668" ThreadID="804" />
    <Channel>System</Channel>
    <Computer>DBH-TCRYSTAL01.sbcounty.gov</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data Name="param1">application-specific</Data>
    <Data Name="param2">Local</Data>
    <Data Name="param3">Launch</Data>
    <Data Name="param4">{05D1D5D8-18D1-4B83-85ED-A0F99D53C885}</Data>
    <Data Name="param5">{AD65A69D-3831-40D7-9629-9B0B50A93843}</Data>
    <Data Name="param6">NT AUTHORITY</Data>
    <Data Name="param7">SYSTEM</Data>
    <Data Name="param8">S-1-5-18</Data>
    <Data Name="param9">LocalHost (Using LRPC)</Data>
    <Data Name="param10">Unavailable</Data>
    <Data Name="param11">Unavailable</Data>
</EventData>
</Event>
I also have second Windows 2012R2 Server / Crystal 2013 Server install that is working just fine and the only difference is it is not a member of the Domain.
Barry Streets
[email protected]
510-238-2727 ext 2780

In addition to checklists provided by Josh; I would suggest you to perform a repository scan of the system to identify whether any objects were not installed properly and there might be a possible corruption. Use the link mentioned below to perform repository scanning.
How to use Repository Diagnostic Tool - Business Intelligence (BusinessObjects) - SCN Wiki
You can try to repair the install. Also as this is a new install you can directly go for re-installing the software.
PS: Try to re-download the software from the service market place rather than copying the installer from existing one.

Crystal Report for Enterprise 4.1 develop error

I user crystalreportviewer to access rpt file .
When I download from crystal report server 2011/2013,if the file is create by crystal report 2011,it work well,
else if it is created by crystal report for enterprise ,it will throw a error:
[COMException (0x80041811): Unsupported Operation. A document processed by the JRC engine cannot be opened in the C++ stack.] CrystalDecisions.ReportAppServer.ClientDoc.ISReportAppFactory.OpenDocument(Object DocID, Int32 Options) +0 Report.XReport.getReportDocument(EnterpriseSession enterpriseSession, NameValueCollection inputQueryString) in D:\Projects\Report\Report\adapter\XReport.aspx.cs:205 Report.XReport.Page_Load(Object sender, EventArgs e) in D:\Projects\Report\Report\adapter\XReport.aspx.cs:92 System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25 System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +42 System.Web.UI.Control.OnLoad(EventArgs e) +132 System.Web.UI.Control.LoadRecursive() +66 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428
source code:
string queryString = "Select SI_ID, SI_NAME, SI_PARENTID, SI_CUID From CI_INFOOBJECTS "
                + " Where SI_KIND = 'CrystalReport' "
                + " And SI_PARENTID = " + agencyFoldID
                + " And SI_NAME Like '" + reportNameArray[reportNameArray.Length - 1] + "'";
            //   enterpriseService = enterpriseSession.GetService("PSReportFactory");
            // PSReportFactory psReportFactory = (PSReportFactory)enterpriseService.Interface;
            enterpriseService = enterpriseSession.GetService("RASReportFactory");
            ReportAppFactory reportAppFactory = (ReportAppFactory)enterpriseService.Interface;
            InfoObjects infoObjects = infoStore.Query(queryString);
            // ReportDocument reportDocument = null;
            ReportClientDocument reportClientDocument = new ReportClientDocument();
            if (infoObjects.Count > 0)
               // ReportDocument reportDocumentt = new ReportDocument();
                // reportDocument.EnterpriseSession = enterpriseSession;
                // reportDocument.Load(infoObjects[1], enterpriseSession);
                InfoObject infoObject = infoObjects[1];
                reportClientDocument = reportAppFactory.OpenDocument(infoObject.ID, 0);
                // CrystalReportViewer1.ReportSource = reportClientDocument;

Hi Alston
Since you have CR for Enterprise then you also have BI and thus most likely you also have an S user ID. You can use the S user ID to create a phone incident at it is part of your Enterprise Support Package. Just saying as this may be the most efficient way of proceeding at this time(?). But please don't take as me trying to push you off of SCN .
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Do I need a new license for Crystal Reports Release 2?

Post Author: jerryk
CA Forum: Upgrading and Licensing
Hi,
We have a license for Crystal Report XI. However we need Crystal Reports Release 2 since we are using .Net 2.0. I just tried installing the Crystal Reports Server on out test web server and it would not accept the license key we have. Do we need to get a new key?
jerry

Post Author: colin mackenzie
CA Forum: Upgrading and Licensing
Hey jerryk.
Check out this URL.
It will help.
http://www.businessobjects.com/products/reporting/crystalreports/xi_release_2.asp

Difference between Crsytal Report 2011 and Crystal Report for Enterprise 4

difference between Crystal Report 2011 and Crystal Report for Enterprise 4.0?
I think Crystl Reprt 2011 has more function, is it right?

Hi,
I recently attended a SAP Virtual trianing on SAP Business Objects BI 4.0.
Here are few extracts from that which probably shows some light to you:
SAP Crystal Reports 2011
1. UI and associated processing servers remain the same as CR 2008
2. Incremental update to CR 2008 with a few new features*
3. Continue to provide current CR 2008 functionality as-is for existing customers
SAP Crystal Reports for Enterprise 4.0
1. Major update & redesign of the Crystal Reports Designer and associated processing servers
2. Focus on streamlined report design, reporting against BI 4.0 Universe, & reporting against SAP BW data
3. Provide the foundation for all future releases of Crystal Reports
Differences between these two releases:
Data Source & Usage Type                                       General Recommendation
1. SAP BusinessObjects BI 4.0                                        SAP Crystal Reports Relational Universe (UNX) for Enterprise
OLAP Universe (UNX)
2. SAP NetWeaver BW 7 BEx Query (BICS)                    SAP Crystal Reports for Enterprise
3. SAP NetWeaver BW 3.5 BEx Query                             SAP Crystal Reports 2011
4. SAP Profitability Cost Management                              SAP Crystal Reports for Enterprise through Analysis View
SAP Strategy Management
SAP Budget, Planning and Consolidation
SAP Extended Analytics
5. Platform Driven Alerting                                                SAP Crystal Reports for Enterprise
6. Business Views                                                           SAP Crystal Reports 2011
7. Direct RDBMS or OLAP access                                    SAP Crystal Reports 2011
    SAP ERP/ Live Office Content/
    Enterprise search content
Regards
Gowtham

Can you use Crystal Reports for Enterprise to connect to BOE4 over the web?

Hello,
When I use Crystal Reports for Enterprise in BI Launchpad when I am connected on the LAN network it works.
If I connect via the internet, it doesn't.
I wanted to know if Crystal Reports for Enterprise only works if you are connected to Business Enterprise 4.0 on a LAN network and if it's not designed to work remotely, aka via the internet connection, like you can with Webi?
regards
Janetta

Hello,
We installed BOE4 on the server, it runs perfectly, no issues.
Install Crystal Reports for Enterprise on a laptop. It's the latest one as I checked to see if there's any later versions or patches.
I am able to log into the BOE Enterprise system as administrator.
Namely I have setup the Server connections per the following:
Server Name:   <IP address>
The check box for SSL is unchecked.
Server Port Number:   nnnn
Server Context: /dswsbobje
System display name:   <my server> External Connection
User Name : Administrator
It connects successfully.
I then go and create a report against a Universe that I can see listed on my BOE 4 server.
It then comes up with this error message:
"Unable to Logon: There is a problem logging on to SAP BusinessObjects Enterprise.
Please check your logon credentials and make sure your nework is properly configured before trying again.
If problems persist please contact your Administrator."
Architecture:
BOE 4 sits on Windows 2008 Server SP2
Laptops tried it on are Windows Vista and Windows 2003 Std.
Thanks for looking into this for me.
Edited by: Symonds Janetta on Oct 11, 2011 12:05 AM

Crystal Reports for Enterprise and universe connections

Hi, I have noticed an issue with Crystal Reports for Enterprise that may give many administrators a headache.
If a BOBJ user has access to a sensitive universe (eg HR or Finance data) to run pre-built WebI reports from (but not create new ones or edit the universe) then they must have been give data-access to that universe's connection object. Security on the universe and folder could prevent them from accessing information from the universe they shouldn't see or editing the reports and creating new ones.
However if the same user is given access to Crystal Reports for Enterprise in order to access other data sources, then the fact that they have data-access to the above universe connection object now creates a security problem.
Crystal for Enterprise allows a user to open a universe connection object as a data-source. If the user opened the connection for the above 'sensitive' universe they could see all the data in the database - avoiding any universe level restrictions in the process.
What is the suggested way around this? There doesn't appear to be granular enough security to prevent users with data access on a connection object also using that object to create new reports in Crystal for Enterprise.
The only way around it I can see is to deny the user access to the sensitive universe output altogether, but this changes the whole business process for the team involved.
thanks
Keith

I have a couple of thoughts:
1. Create a special reporting user in the database that only has access to a set of views that don't include the sensitive information. Then create a universe based on those views which uses a connecting that logs in as that special user. Give the folks who don't have access to the sensitive data access to this connection and universe instead of the universe and connection that include the sensitive data.
2. Since you have BO, you should have a support contract. I would report this as a bug. However, SAP may tell you that it is "working as designed", in which case you could go to IdeaPlace (https://ideas.sap.com/) and add this as a requested enhancement.
-Dell

Crystal Reports for Enterprise - SQL Command - Array Fetch Size

We're attempting to migrate a report created in Crystal Reports 2013 Support Pack 3 Version 14.1.3.1257 to...
Crystal Reports for Enterprise Version 14.1.3.1300 Build: 2013 Support Pack 3 Patch 1
The originating report is successfully connecting and returning data from MySQL through the MySQL ODBC 3.51 Driver (3.51.30.00), using a SQL Command
When opening up this report in CR for E and running the report against the same database and the same version of database driver, we get the following Crystal Reports error:
Crystal Reports
A problem was encountered
The following error has occurred while trying to retrieve the data:
Error on Fetch : Largevarchar and Largevarbinary data cannot retrieved as variable-length data if the array fetch size is not set to 1.
Please check with your System Administrator that the data source is correctly configured.
How would we check and where would we adjust the array fetch size within Crystal Report for Enterprise?
Thank you

Hi Vitaly,
I had not yet tried creating a new report based on the query, within CR for E, but I did now upon your request\suggestion. Yes, it fails as well with a brand new report..same new error as above: "Non Supported Datatype"
I've pasted the SQL we are using below. I just tried running this exact query natively through MyPHPAdmin, and also creating a brand new report with Crystal Reports 2013 against the same ODBC driver that I am trying to use within CR for E. In both cases the query was accepted and ran successfully.
Driver info:
MySQL ODBC 3.51 Driver - Version 3.51.30.00
I have also tried 2 newer versions of the driver:
MySQL ODBC 5.3 ANSI - Version 5.03.02.00
MySQL ODBC 5.3 Unicode - Version 5.03.02.00
...where I also configure each within the Information Design Tool so that the "Array Fetch Size"= 1
I receive the same "Non Supported Datatype" error for these drivers as well. The MySQL server version is: 5.1.73-0ubuntu0.10.04.1-log
Protocol Version: 10
MySQL charset: UTF-8
Here is the query:
SELECT ft.seq_id, ft.ticket_date, ft.posttotal,
wl.name as current_approval_level,
TIMESTAMPDIFF(DAY,ft.ticket_date,NOW()) AS Days_Since_TicketDate,
TIMESTAMPDIFF(DAY,ft.date_created,NOW()) AS Days_Since_Created,
TIMESTAMPDIFF(DAY,wph.workflow_date,NOW()) AS Days_Waiting_Your_Approval,
ft.internal_comments
FROM ticket AS ft
LEFT JOIN unit AS unit ON (ft.unit_id = unit.id)
LEFT JOIN unit_district AS udist ON (udist.unit_id = unit.id AND (udist.effective_date IS NULL OR udist.effective_date = 0 OR udist.effective_date <= ft.ticket_date)
AND (udist.expiry_date IS NULL OR udist.expiry_date = 0 OR udist.expiry_date >= ft.ticket_date))
LEFT JOIN workflow_document_process_map AS wdpm ON (ft.id = wdpm.document_id AND wdpm.document_type_id = 1)
LEFT JOIN workflow_process AS wp ON (wp.id = wdpm.workflow_process_id)
LEFT JOIN workflow_rule AS wr ON (wp.workflow_schema_id = wr.workflow_schema_id AND wp.workflow_level_id = wr.workflow_level_id AND wr.workflow_activity_id = 2 AND (wr.effective_date IS NULL OR wr.effective_date = 0 OR wr.effective_date <= ft.ticket_date) AND (wr.expiry_date IS NULL OR wr.expiry_date = 0 OR wr.expiry_date >= ft.ticket_date))
LEFT JOIN workflow_rule AS wr2 ON (wp.workflow_schema_id = wr2.workflow_schema_id AND wp.workflow_level_id = wr2.workflow_level_id AND wr2.workflow_activity_id = 4 AND (wr2.effective_date IS NULL OR wr2.effective_date = 0 OR wr2.effective_date <= ft.ticket_date) AND (wr2.expiry_date IS NULL OR wr2.expiry_date = 0 OR wr2.expiry_date >= ft.ticket_date))
LEFT JOIN workflow_process_history AS wph ON (wph.workflow_process_id = wp.id)
LEFT JOIN ticket_attachment AS ftattach ON (ft.id = ftattach.ticket_id AND ftattach.attachment_type_id = 2)
LEFT JOIN person AS p ON (ft.supervisor_id = p.id)
LEFT JOIN person AS p2 ON (ft.head_office_contact_id = p2.id AND (p2.effective_date IS NULL OR p2.effective_date = 0 OR p2.effective_date <= ft.ticket_date)
AND (p2.expiry_date IS NULL OR p2.expiry_date = 0 OR p2.expiry_date >= ft.ticket_date))
LEFT JOIN person AS p3 ON (ft.sales_person_id = p3.id)
LEFT JOIN person_company_sales AS pcs ON (p2.id = pcs.client_person_id AND pcs.company_id = ft.client_company_id)
LEFT JOIN person AS p4 ON (ft.created_by = p4.id)
LEFT JOIN person AS p5 ON (ft.well_site_supervisor_id = p5.id)
LEFT JOIN division AS d ON (ft.division_id = d.id)
LEFT JOIN district AS dist1 ON (ft.district_id = dist1.id)
LEFT JOIN district AS dist2 ON (udist.district_id = dist2.id)
LEFT JOIN company AS c ON (ft.client_company_id = c.id)
LEFT JOIN province AS prov ON (ft.job_province_id = prov.id)
LEFT JOIN ticket_attachment AS ftattach2 ON (ft.id = ftattach2.ticket_id AND ftattach2.attachment_type_id != 2)
LEFT JOIN locale_currency AS lc ON (lc.id = ft.locale_currency_id)
LEFT JOIN operation_type AS ot ON (ot.id = ft.operation_type_id)
LEFT JOIN incident AS i ON (i.ticket_id = ft.id)
LEFT JOIN invoice_type AS it ON (it.id = ft.invoice_type_id)
LEFT JOIN workflow_level AS wl ON (wl.id = wp.workflow_level_id)
LEFT JOIN company AS dist1_company ON (dist1_company.id = dist1.internal_company_id)
WHERE 1
AND ( pcs.sales_person_id = 2113 AND pcs.effective_date <= ft.ticket_date AND ( pcs.expiry_date >= ft.ticket_date OR pcs.expiry_date = '0000-00-00 00:00:00' OR pcs.expiry_date IS NULL) )
AND ft.closed_flag <> 1 AND (wr2.id IS NOT NULL OR wr2.id != 0)
AND ft.commit_flag = 1
AND ft.dispatch_status = 0
AND dist1_company.country_id = 1
AND wr2.role_id = 2
GROUP BY ft.id
ORDER BY ticket_date ASC, ft.id ASC
Thanks you for your help.

DB2 support for Crystal Reports for Enterprise And Unx errors

Hi,
I have a requirement to create a report in CrystalReports for Enterprise 4 sourcing data from Oracle 11 and IBM DB2 V9 databases. My first approach is to create relational connections for both the databases in the BO Repository (using Universe designer) and use them directley in the CR for Enterprise. Here I was able to create the two connections but unable to use the DB2 connnection in the report. I get the below error:
"The Database DB2V9 is not supported".
Is DB2 is a supported database for Crystal reports for Enterprise ??
My second approach is to create a multisource universe using IDT. Here when I try to create the Datafoundation layer, I get to see the tables from the DB2 databasae but When I expand the Oracle connection, I get this error: "conversion from UTF8 to charset failed: encoding not loaded".
Im unable to create a multisource universe at all no matter what connections I use.
Here is some additional info:
SAP BI4.1 SP1
Windows 2008 R2 servers
Oracle 11g
IBM DB2 V9.7
Any suggestions please!
Thanks,
Ravinder

Hi,
First of all I would strongly advice you to only use IDT for your universe development. The old Universe Designer is a legacy tool and should not be used unless you are using products that doesn't support IDT universes.
The issue you are facing for your Oracle connection is likely caused by a missing path variable.
Add "C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64" to the PATH environment variables on the SAP Business Objects Enterprise server.
Restart the SIA
NOTE: Modify the path in case the SAP BusinessObjects Enterprise is installed in different folder.
Hope this helps.
Cheers,
Josh

Crystal Reports for Enterprise connection error to BI 4.0 Platform

Hi All
We are trying to connect Crystal Reports for Enterprise to our BI 4.0 Platform, however we are getting the following error: "Failed to establish a connection. The cause was: Cannot connect to SAP BusinessObjects Enterprise at this time. Please try again later".
System Information:
- SAP BI Platform 4.0 SP02 patch 6
- Windows Server 2008 R2 64bit
- Tomcat 6.0.24
We have also installed the following client software:
- SAP BI Platform Client Tools 4.0 SP02
- SAP Crystal Reports for Enterprise 4.0 SP02
- SAP BI Platform Client Tools 4.0 SP02 Patch 6
- SAP Crystal Reports for Enterprise 4.0 SP02 Patch 6
Our deployment of the BI Platform is a distributed system where
- Server 1 hosts the BI Platform Services and
- Server 2 hosts the web application server
We have reviewed the following OSS Notes below from SAP first to determine if there is a technical issue :
- 1598906 - Crystal Reports for Enterprise gives Cannot Connect to SAP Business Objects Enterprise at this time. Please try again later.
We have adjusted the "dsws.properties" as mentioned in the OSS note 1598906 above to contain the correct CMS and CMS port number (for Server 1).
- 1602024 - Error - Failed to establish a connection. The cause was - Cannot Connect to SAP BusinessObjects Enterprise at this time.
We have entered the server context as "/dswsbobje" mentioned in the OSS note 1602024 above in the connection details for CR for Enterprise connections
- 1636862 - Login for Crystal Reports fail on BO Server Cannot Connect to SAP Business Objects Enterprise at this time.
We have checked the proxy settings of Internet Explorer and adjusted it to have the following exceptions defined:
- Server 1.<domain_name>
- Server 2.<domain.name>
In the CMC, we also checked in the applications section for the web service option's access URL andchanged it from http://localhost:8080/dswsbobje to http://server2:8080/dswsbobje
We restarted the tomcat service and tried to access the CR for Enterprise from the BI Launch Pad as well as starting it directly from Windows, howevere we still get the same error.
Regards
Derek
Edited by: Derek Fox on Oct 27, 2011 1:07 PM
Edited by: Derek Fox on Oct 27, 2011 1:10 PM
Edited by: Derek Fox on Oct 27, 2011 1:11 PM
Edited by: Derek Fox on Oct 27, 2011 1:20 PM

Hi Anna-Marie
I apologise for only responding now back.
I have managed to logon successfully from Crystal Reports for Enterprise 2011 to the BI 4.0 Platform now, where we can create a report and save the report back to the BI Platform.
As we have a distributed system, where the BI Platform is on one server (Server1) and the WebAs on another server (Server2). We had to adjust thefollowing settings on the WebAs system.
1. On the WebAs server (Server 2), in the directory <install drive>:\Program Files (x86)\SAP BusinessObjects\Tomcat6\webapps\dswsbobje\WEB-INF we changed the file: web.xml by entering the default CMS.
    <context-param>
        <param-name>cms.default</param-name>
        <param-value>Server2:6400</param-value>
    </context-param>
2.Then also in the directory <install drive>:\Program Files (x86)\SAP BusinessObjects\Tomcat6\webapps\dswsbobje\WEB-INF\classes we changed the file: dsws.properties where the section for domain=Server2 to domain=Server1 (example below from the file)
#default host for CMS and will be replaced during installationdomain=Server1:6400
3. In internet explorer's proxy exceptions, we set the following:
server1.<domain>*
server2.<domain>*
4. In the local Intranet setting, we also set the site as:
http://*.<domain>
Now for my laptop the connection works with no issues, but another developer's does not work - so we are busy investigating what is different between my laptop and his laptop.
Update:
We found that a setting inside the Crystal Reports for Enterprise 2011 in the network settings had to also be adjusted.
5. Use the menu path: Edit > Preferences > Network settings
6. Switch from "use system proxy configuration (if available)" to "Manual proxy configuration"
Enter the HTTP proxy address: proxy_server
Enter the Port: 80 (example)
Enter the list of servers to bypass: Server1;Server2
Check the checkbox "Enable proxy authentication"
Enter a username
Enter a password
Click on the OK button.
7. Afterward change the setting from "Manual proxy configuration" to "use system proxy configuration (if available)"
Then Crystal Reports for Enterprise 2011 works correctly.
What we found was that Crystal Reports for Enterprise 2011 must authenticate against the proxy server first otherwise one has issues.
Regards
Derek
Edited by: Derek Fox on Oct 28, 2011 2:02 PM
Edited by: Derek Fox on Oct 28, 2011 3:38 PM

WebElements: Support planned for Crystal Reports for Enterprise?

Hi Jamie
Currently only Crystal Reports 2011 is supported with WebElements 2.47. Is there a plan to support Crystal Reports for Enterprise in the future? Or are there technical obstacles which prohibit this "by design"?
Regards
Raphael

hi Raphael,
crystal reports for enterprise on bi 4.0 will not support webelements as it does not have support for custom functions. webelements is built with custom functions. there are most likely other limitations with crystal reports for enterprise that will disallow using webelements.
this should not really affect anyone that's using webelements unless they really want to use the new semantic layer / universe.
given that you could probably still build your reports that contain webelements with crystal reports 2011 and call anything built with cr for enterprise. the best practise for webelements is to create a container report with all of the webelements controls and then call the target in an iframe or in a new tab or window.
jamie

Performace Issue using Crystal Report For enterprise and BEx Queries

Hi all;
    We are generating the following error stack when trying to build a report on top of a BEX query using Crystal Report for Enterprise :
    |7C4F8ECE44034DB897AD88D6F98B028B3|2011 12 12 17:24:21.277|+0100|>>|E| |crj|20380| 56|ModalContext    | |2|0|0|0|BIPSDK.InfoStore:query|CHVXRIL0047:20380:56.174:1|-|-|BIPSDK.InfoStore:query|CHVXRIL0047:20380:56.174:1|Cut2PbOe3UdzgckPBHn8spEab|||||||||com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects||Assertion failed: Java plugin for CommonConnection is not loaded.
java.lang.AssertionError
     at com.businessobjects.foundation.logging.log4j.Log4jLogger.assertTrue(Log4jLogger.java:52)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.newInfoObject(InfoObjects.java:576)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.continueUnpackHelper(InfoObjects.java:548)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.continueUnpack(InfoObjects.java:489)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.startUnpack(InfoObjects.java:464)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore$XRL3WireStrategy.startUnpackTo(InternalInfoStore.java:1484)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore$XRL3WireStrategy.startUnpackTo(InternalInfoStore.java:1464)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.unpackAll(InternalInfoStore.java:910)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.queryHelper(InternalInfoStore.java:944)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.queryHelper(InternalInfoStore.java:929)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.query_aroundBody24(InternalInfoStore.java:798)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.query(InternalInfoStore.java:1)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.query_aroundBody20(InfoStore.java:175)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.query_aroundBody21$advice(InfoStore.java:42)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.query(InfoStore.java:1)
     at com.businessobjects.mds.securedconnection.cms.services.olap.OlapCmsSecuredConnectionService.getConnectionObject(OlapCmsSecuredConnectionService.java:125)
     at com.businessobjects.mds.securedconnection.cms.services.olap.OlapCmsSecuredConnectionService.getOlapSecuredConnection(OlapCmsSecuredConnectionService.java:191)
     at com.businessobjects.mds.securedconnection.loader.internal.SecuredConnectionLoaderImpl.getOlapConnectionFromSecuredConnection(SecuredConnectionLoaderImpl.java:83)
     at com.businessobjects.mds.securedconnection.loader.internal.SecuredConnectionLoaderImpl.getConnectionFromSecuredConnection(SecuredConnectionLoaderImpl.java:60)
     at com.businessobjects.dsl.services.workspace.impl.DirectOlapAccessDataProviderBuilder.loadSecuredConnection(DirectOlapAccessDataProviderBuilder.java:193)
     at com.businessobjects.dsl.services.workspace.impl.DirectOlapAccessDataProviderBuilder.loadSecuredConnection(DirectOlapAccessDataProviderBuilder.java:176)
     at com.businessobjects.dsl.services.workspace.impl.DirectOlapAccessDataProviderBuilder.provideUniverseFromCms(DirectOlapAccessDataProviderBuilder.java:63)
     at com.businessobjects.dsl.services.datasource.impl.AbstractUniverseProvider.provideUniverse(AbstractUniverseProvider.java:41)
     at com.businessobjects.dsl.services.workspace.impl.AbstractDataProviderBuilder.updateQuerySpecDataProvider(AbstractDataProviderBuilder.java:119)
     at com.businessobjects.dsl.services.workspace.impl.AbstractDataProviderBuilder.updateDataProvider(AbstractDataProviderBuilder.java:106)
     at com.businessobjects.dsl.services.workspace.impl.AbstractDataProviderBuilder.addDataProvider(AbstractDataProviderBuilder.java:49)
     at com.businessobjects.dsl.services.workspace.impl.WorkspaceServiceImpl.addDataProvider(WorkspaceServiceImpl.java:56)
     at com.businessobjects.dsl.services.workspace.impl.WorkspaceServiceImpl.addDataProvider(WorkspaceServiceImpl.java:45)
     at com.crystaldecisions.reports.dsl.shared.DSLTransientUniverseServiceProvider.createSessionServicesHelper(DSLTransientUniverseServiceProvider.java:72)
     at com.crystaldecisions.reports.dsl.shared.DSLServiceProvider.createSessionServices(DSLServiceProvider.java:428)
     at com.businessobjects.crystalreports.designer.qpintegration.DSLUtilities.getServiceProvider(DSLUtilities.java:279)
     at com.businessobjects.crystalreports.designer.qpintegration.InitializeDSLRunnable.run(InitializeDSLRunnable.java:82)
     at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:121)
Here seems to be that a plugin is not loaded : com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects||Assertion failed: Java plugin for CommonConnection is not loaded.
could this affect the performance of Crystal Reports for Enterprise and how could I fix this ?
Best Regards
Anis

Venkat,
Thanks for your response. Please note, however, the transaction RAD1 does not exist. Let me provide more details about the current settings of the InfoObject.
The Characteristic is 'Item' (0CS_ITEM) and upon going to RSA1 > Modeling > InfoObjects > Item (0CS_ITEM) > Right Click > Display > Business Explorer (tab) > Text Type is set to 'Long Text' and BEx description is set to 'Long description' already.
When I run/execute the query with this Item characteristic, the results in BEx Analyzer is showing appropriate long text, however, Crystal Report for Enterprise shows short text only
K
Edited by: Kumar Pathak on Feb 3, 2012 6:18 PM

Publishing Crystal Reports for Enterprise error

When I try to publish a Crystal Reports for Enterprise report, using Publication options, in order to send it by email to three of my users, it shows the following error:
2014-07-03 10:20:32,390 ERROR [PublishingService:HandlerPool-1] BusinessObjects_PublicationAdminErrorLog_Instance_16070 - [Publication ID # 16070] - Scheduling document job "Users - with Logon Events" (ID: 16,077) failed: Exception in formula '{@Record_Selection}' at 'and (
({Auditing.Events\User Name} = "Larry") or ({Auditing.Events\User Name} = "Curly") or ({Auditing.Events\User Name} = "Moe")
The remaining text does not appear to be part of the formula. (CRS 300003) (FBE60502)
[3 recipients processed.]
It is weird because the report is one of those that are by default used for Auditing and it runs perfectly when I run it manually or by Schedule. The problem is when I include it in a Publication, so it can be filtered automatically based on the list of users.
I tried with another of those reports that come with Auditing, and it has the same problem. Is it a bug? Are you able to replicate this error in your environment? I'm using Crystal Reports 2013 sp3.

Hi Abhilash,
I am able to open and edit other reports on the server without problem. I believe that they are the same version and pack. Here are my versions:
CR for Enterprise Version 14.1.3.1257, Build 2013 Support Pack 3.
SAP BusinessObjects BI Platform 4.1 Support Pack 3, Version 14.1.3.1257
When CRE displays an error like this, is there further information in a log or recorded anywhere else? How does one go about finding details?

CRYSTAL REPORT FOR ENTERPRISE ON ECC

Hi Everyone,
I have been trying to connect Crystal Report for Enterprise over ECC via universe as we don't have option
to connect CR4E directly to ECC.
So, I have made a universe in IDT and published it in repository.
Now, when I am using that universe in WebI Report and DashBoard then it is working fine but the same is throwing
the error while I am trying to connect with CR4E 'Failed to execute query: 'Fail to create an instance of Job : com/businessobjects/i18n/locale/BoLocale'.
The same error 'Fail to create an instance of Job : com/businessobjects/i18n/locale/BoLocale' was also coming when we try to save the IDT with Secure Connections is set to Server Middleware(Window -> Preferences->Information Design Tool ->Secured Connections ->Server Middleware).
Regards,
Raghwendra

Hi,
As per the SAP Note 2022008 - Crystal Reports for Enterprise gives error with ERP Universe this is is the bug in
SAP Crystal Reports for Enterprise 4.1 Support Pack 3 Patch 1
SAP BusinessObjects Business Intelligence Platform 4.1 Support Pack 3 Patch 1
This issue has been reproduced at SAP and is found to be a bug (ADAPT01725424).
Solution
This issue has been fixed with BI 4.1 SP3 Patch3.
Regards,
Amit

Crystal Reports for Enterprise 4.1: Error while saving report to BI platform "There was an unexpected error saving your report to the server. Please try again or contact your administrator if the problem persists."

Hi All,
I am able to create a report in Crystal Reports for Enterprise 4.1 on top of an OLAP connection (data source BEx query). However, when I am trying to save this report to BI platform, I am running into the following error:
The error was not resolved even after applying the following SAP KBA notes:
1676033
1709390
1922003
1727813
Below is the excerpt in the error log (on the path mentioned in SAP NOTE: 1709390),
However, could not make much sense out of it, as to how can the issue be resolved. If anyone has useful insights on this issue, please share the same with me.
Regards,
Alston

Hi Alston
Since you have CR for Enterprise then you also have BI and thus most likely you also have an S user ID. You can use the S user ID to create a phone incident at it is part of your Enterprise Support Package. Just saying as this may be the most efficient way of proceeding at this time(?). But please don't take as me trying to push you off of SCN .
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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