New install of Photoshop elements for Mac 6

I have the downloaded trial version on my new Mac. I now want to install the copy I bought. When I do so the first thing I get is an error message.
JavaScript Alert
Critical errors were found in setup Incompatible payload already installed Please see Setup log file for details.
Can someone help me fix this problem. It is very frustrating.
Thanks,
Karen

You should have run the uninstaller from the download for the trial. At this point, get rid of as much stuff as you can find (don't forget to check hard drive>library>application support), then download and run this:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402767&sliceId=2
before trying the retail installer again.

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    From: [email protected]
    To: [email protected]
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