New install of PSE7 won't start on Windows XP Pro -- Part Two

As Barbara Brundage suggested in an earlier thread. I unistalled PSE 7; paused Kaspersky Internet Security program; and reinstalled from the original CD. The installation process (again) completed with apparent success. Nevertheless, the program will not load. It generates the same error messages as before:
Error Signature
AppName: photoshop elements 7.0.exe AppVer: 7.0.0.0 ModName: adobelmlnhr_libfnp.dll ModVer: 11.5.0.0 Offset: 00090804
Viewing "technical information about the error report" takes me to a lengthy screen and a reference to "C:\DOCUME~1\David\LOCALS~1\Temp\4f46_appcompat.txt" That file is very short:
0 Photoshop Elements 7.0.0.0 Log (5) started 2009-01-06 20:16:05.950
0 (+ 0) Windows OS Version as reported by Qt: 0x30
47 (+ 47) Desktop Resolution: 1024 x 768 Depth: 32
47 (+ 0) RegisterConnect matched
The "Error Report Contents" lists "information about your process [that] will be reported." Unfortunately, I cannot copy and paste it into this message. The "Exception Information" is quite brief, however, and I re-type it below:
Code: 0xc0000005 Flags: 0x00000000
Record: 0x0000000000000000 /addressL 0x0000000001770804
I am running Windows XP Pro with Service Pack 3. My CPU is an AMD Athlon 64 3500+ = 2.21GHz. SysInfo reports 2.93GB of RAM.
Any other suggestions?

The module adobelmlnhr_libfnp.dll appears to be related to the Adobe licensing, so perhaps you need to install the licensing patch, step 4 below:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Install_the_licensing-s ervice
If that doesn't work, try Adobe's generic troubleshooting steps for installation problems:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Try_Adobes_generic

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    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID V6{}ELearningSuite-ES6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\V6{}ELearningSuite-ES6-Win-PR
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID CreativeCloud-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:34 [5740]  config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:34 [5740]  config: Using default media policy RET
    2012-06-12 07:54:34 [5740]  ALM: _info_: MediaTagPolicy is RET
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [NTL_WO_SN] in hive [DesignWebSuitePremium-CS6-Win-GM] in master.
    2012-06-12 07:54:34 [5740]  ALM: _info_: Canonical LEID is AcrobatPro-AS1-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Driver LEID is DesignWebSuitePremium-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [901487007673310060752956] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  SLCoreService: Reading product config [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT\SLConfig.xml]
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _time_: (func: ALM_Initialize, duration: 0.016 sec)
    2012-06-12 07:54:34 [5740]  AMT: Performing ALM silent license verification.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [EncryptedSerial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in cache.
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [Serial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in cache.
    2012-06-12 07:54:34 [5740]  config: No pre-serial number found in {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [PSN] in hive [DesignWebSuitePremium-CS6-Win-GM{|}en_US] in cache.
    2012-06-12 07:54:34 [5740]  config: No en_US provisional serial number found in DesignWebSuitePremium-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [PSN] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
    2012-06-12 07:54:34 [5740]  config: No ALL provisional serial number found in DesignWebSuitePremium-CS6-Win-GM
    2012-06-12 07:54:34 [5740]  ALM: _info_: Validate license at Pre-Chrome time
    2012-06-12 07:54:34 [5740]  ALM: _info_: Searching license for locale en_US ...
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
    2012-06-12 07:54:34 [5740]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  SLCoreService: Reading product config [C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AMT\SLConfig.xml]
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _info_: Found existing serialization under LEID AcrobatPro-AS1-Win-GM, the serial number locale is ALL
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _info_: Cached license is expired for locale en_US, continue the search to next locale
    2012-06-12 07:54:34 [5740]  ALM: _info_: No valid license found, fall back to the most preferred locale: en_US
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
    2012-06-12 07:54:34 [5740]  config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
    2012-06-12 07:54:34 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
    2012-06-12 07:54:34 [5740]  SLCoreService: Syncing to license store...
    2012-06-12 07:54:35 [5740]  SLCoreService: Found server mkey.
    2012-06-12 07:54:35 [5740]  SLCoreService: Loading license references...
    2012-06-12 07:54:35 [5740]  SLCoreService: Found 4 license file(s)
    2012-06-12 07:54:35 [5740]  SLCoreService: Parsing license file [20566957.lic] succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: Parsing license file [226832637.lic] succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: Parsing license file [28738525.lic] succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: Parsing license file [7412525.lic] succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: License store synchronization took 32.2 ms and succeed.
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [LoadTrial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [LoadTrial] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [PDApp_WF] in hive [AcrobatPro-AS1-Win-GM] in cache.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [ALM_Info_S1] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
    2012-06-12 07:54:35 [5740]  ALM: _info_: Performing Block Check
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [Subscription] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [Subscription] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [ACT_NOINTERNET] in hive [AcrobatPro-AS1-Win-GM] in cache.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [SERVICE_ONLINE] in hive [AcrobatPro-AS1-Win-GM] in cache.
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.046 sec)
    2012-06-12 07:54:35 [5740]  ALM: _info_: ALM_License_SilentValidate return license status: Invalid
    2012-06-12 07:54:35 [5740]  AMT: License check shows product is unlicensed.
    2012-06-12 07:54:35 [5740]  AMT: Product is not activated.  Starting ALM launch-time product licensing UI.
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [PDApp_WF] in hive [AcrobatPro-AS1-Win-GM] in cache.
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  ALM: _info_: Entered ALM_NeedANAG
    2012-06-12 07:54:35 [5740]  SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [ADOBEID_EXT_PROFILE] in hive [970787040936944783527623] in cache.
    2012-06-12 07:54:35 [5740]  ALM: _info_: Exiting ALM_NeedANAG
    2012-06-12 07:54:35 [5740]  AMT: NAG Ignored!!.
    2012-06-12 07:54:35 [5740]  AMT: Licensing has been refused.  Application must exit.
    2012-06-12 07:54:35 [5740]  AMT: Starting Data Collection for SWTag_Init()
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() productCanonicalLEID = AcrobatPro-AS1-Win-GM;outMappedLEID =  AcrobatPro-AS1-Win-GM, unused =
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() productPayloadCode = {AC76BA86-1033-F400-7760-000000000005};driverPayloadCode =  {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [EPIC_APP_543] in hive [AcrobatPro-AS1-Win-GM] in master.
    2012-06-12 07:54:35 [5740]  AMT: SWTag_Init() Tags Arguments CS6 Design and Web Premium; AcrobatPro-AS1-Win-GM;
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() License Status = unlicensed
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() Tags 970787040936944783527623; 10.0; TRIAL
    2012-06-12 07:54:35 [5740]  AMT: DoISOTagging() Product Version 10; 0
    2012-06-12 07:54:35 [5740]  performance: AMTObtainProductLicense took 117.355057 ms
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
    2012-06-12 07:54:35 [5740]  PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
    2012-06-12 07:54:35 [5740]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2012-06-12 07:54:35 [5740]  ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\updaternotifications.dll
    2012-06-12 07:54:35 [5740]  ServiceLoader: looking for library C:\Windows\system32\updaternotifications.dll
    2012-06-12 07:54:35 [5740]  ServiceLoader: Failed to find updaternotifications.dll
    2012-06-12 07:54:35 [5740]  ALMService: Terminating
    2012-06-12 07:54:35 [5740]  SLCoreService: Shutting down SLCore 1.5 Release (build 1.5.21.224873).
    2012-06-12 07:54:35 [5740]  SLCoreService: Service destruction took 0.6 ms and succeed.
    2012-06-12 07:54:35 [5740]  ALM: _info_: End ALM
    2012-06-12 07:54:35 [5740]  performance: AMTReleaseProductLicense took 5.815388 ms
    2012-06-12 07:54:35 [5740]  AMT: END SESSION.

  • Firefox won't start on windows 7. Used to word when it was on version 18. I have different windows 7 machine it works fine on that.

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    Stephanie Drilling, CMA PMP
    Professional Business Solutions, Inc.
    1001 Boardwalk Springs Place, Suite 111
    O’Fallon, Missouri  USA  63368
    t.  (314) 283-1832  f. (636) 561-0859
    Tollfree Number (866) 965-9222 Ext 314
    Website  www.epbsi.com <mip://05621088/www.epbsi.com>
    Description: Description: Description: logo
    FRESH SOLUTIONS FOR YOUR BUSINESS
    CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
    From: Stephanie Drilling [email protected]
    Sent: Tuesday, November 09, 2010 10:08 PM
    To: 'Manish Anand'
    Cc: 'Suresh Jayaraman'; 'Shivaswamy Viswanath'
    Subject: RE: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
    Thank you for taking the time to respond to my forum entry.
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    Stephanie Drilling, CMA PMP
    Professional Business Solutions, Inc.
    1001 Boardwalk Springs Place, Suite 111
    O’Fallon, Missouri  USA  63368
    t.  (314) 283-1832  f. (636) 561-0859
    Tollfree Number (866) 965-9222 Ext 314
    Website  www.epbsi.com <mip://05621088/www.epbsi.com>
    Description: Description: Description: Description: logo
    FRESH SOLUTIONS FOR YOUR BUSINESS
    CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
    From: Manish Anand [email protected]
    Sent: Tuesday, November 09, 2010 7:20 AM
    To: [email protected]
    Cc: Suresh Jayaraman; Shivaswamy Viswanath
    Subject: FW: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
    Hi Stephanie,
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