New Installation Failing w/Error: The update could not be found.
On a new 2008 R2 server (Standard), using the Add Roles Wizard, I tried adding WSUS but it fails with "The update cound not be found. There may be a network connection issue. Click here for more information."
Clicking there takes me to the "Resolving WSUS issues" pages with refereces to Microsoft. The first is the most relevent:
"If you receive the message “The update could not be found. There may be a network connection issue.” when you try to install WSUS, refer to the information in the Network and Sharing Center Troubleshooting Guide."
Clicking on the link to the "Network and Sharing Center Troubleshooting Guide http://go.microsoft.com/fwlink/?LinkId=140135" takes me there (so there are no connectivity issues) but nothing seems to apply to my issue. I can browse the internet just fine and have even went in and manually installed various required components like IIS, .NET Framework 3.5.1, and Windows Internal Database but still no luck. I even downloaded the file "WSUS30-KB972455-x64" and tried running that without success. What am I missing?
Thanks in advance.
On a new 2008 R2 server (Standard), using the Add Roles Wizard, I tried adding WSUS but it fails with "The update cound not be found. There may be a network connection issue. Click here for more information."
To install WSUS as a role, the candidate server must either have an active Internet connection to obtain the WSUS installation package from Microsoft Update, or be configured to update from an existing WSUS server with the WSUS3SP2 Dynamic Installer package already approved. If the R2 server is configured to use WSUS and the WSUS3SP2 Dynamic Installer package is not approved for installation for the group(s) in which the R2 server is a member, then you may also encounter this situation.
and have even went in and manually installed various required components like IIS, .NET Framework 3.5.1, and Windows Internal Database but still no luck. I even downloaded the file "WSUS30-KB972455-x64" and tried running that without success. What am I missing?
That's hard to say. Running the installer should not have presented any issues, but then you've not shared the exact details of that particular failure, which almost certainly would have been different from the previous failures encountered using Server Manager. Of course, successfully running the installer presumes that the server has been properly prepared and prerequisites have been properly installed and configured. I would be concerned that you don't seem to have referenced and followed the explicit instructions documented in either the Step By Step Guide or the Deployment Guide, so this is a high probability source of the cause. (Note: .NET Framework 3.5.1 is NOT a required component, the Windows Internal Database does not require manual installation for WSUS, and if IIS7 is not properly configured with the exact requirements for WSUS, the installation will fail.)Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2010)
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
My Blog: http://onsitechsolutions.spaces.live.com
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FinMaky
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Vaclav893964 wrote:
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