New installation of Premiere Elements 12, wont allow registration
just installed PE 12, program wont go online to register. went into my adobe account and added new app...with serial #
Moving this discussion to the Downloading, Installing, Setting Up forum.
Bdalyus do you receive any specific error messages when you attempt to register? For information about serial numbers please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
Similar Messages
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Error 213:19 New computer and Premiere Elements is on it..can't access
I have a new HP and Premiere Elements is part of the software, but I can't get it to open. I get error code 213:19 Licensing error. Help!!!
jomont48
What version of Premiere Elements do you have and on what computer operating system is it running?
Please review the Adobe document on this error and its solutions for it.
Error 213:19 | Problem has occurred with the licensing of this product
ATR -
Blocage d'installation de Premiere Elements 12 (shared technologies)
j'ai acheté photoshop elements 12, le programme s'installe sous windows 7, puis se bloque sur shared technologies. J'ai pourtant suivi la procédure et désactivé mon pare feu windows. Pouvez-vous m'aider ?
Bonjour et merci de votre réponse rapide.
j'ai acheté le logiciel d'installation hier et donc avec le cd
d'installation et le S/N.
Le programme s'installe bien sous Windows 7 ( photoshop elements 12 et
elements organzer ) puis me donne un message d'erreur ( copie en annexe )
lors de l'installation de shared technologies obligatoire.
J'ai désactivé mon anti-virus et essayé plusieurs fois, même la version
d'essai. Rien à faire je reçois toujours le même message.
A noter que j'ai acheté aussi premiere elements 11 le mois dernier et que
je n'ai eu aucun problème a l'installer !
D'autre part, la page d'aide que vous me proposé est hors service !
Que puis-je faire?
Merci d'avance de votre réponse
Bien à vous
2013/12/6 PECourtejoie <[email protected]>
Re: Blocage d'installation de Premiere Elements 12 (shared
technologies) created by PECourtejoie<http://forums.adobe.com/people/PECourtejoie>in *Forums
en français* - View the full discussion<http://forums.adobe.com/message/5906037#5906037 -
Premiere Elements 11 wont launch on my MacBookPro
I installed Premiere Elements 11 today and it wont launch.
The launch window doesn't get past:
Loading SmartSoundAdobePlugin.bundle
before I get the Adobe Premiere Elements 11 quit unexpectedly; report.
I click re-open and the problem persists.
My System Profile:
Model: MacBookPro10, Intel Core i7, 2.6 GHz, 16 GB,
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz,
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz,
OS X version 10.8.4
I have re-installed twice and received no installation errors.
Would appreciate any tips on what I am doing wrong.Good on you Steve,
and thank you.
In addition to following your two tips, I came across some additional information related to fonts. I validate the font library and reloaded it. I was then able to open Premiere Elements 11; SonicFire plug-in still didn't work.
I found some information in the forum on a related SonicFire patch - installed the patch and everything is working fine. Turned on Retina display and life is good.
You're worth your weight in gold - thanks again.
Regards,
Clem -
Premiere Elements 12 wont run on my laptop
Hi,
I have a new laptop and I've just installed Premiere Elements 12 but it wont run. When I create a new project I see the following message and as you can see there are no clues to what causing the issue. Organiser works fine.
I've run a windows update, installed the latest graphic and sound drivers, I've reloaded but nothing works.
OS Name
Microsoft Windows 7 Enterprise
Version
6.1.7601 Service Pack 1 Build 7601
System Type
x64-based PC
Processor
Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
Installed Physical Memory (RAM)
8.00 GB
Total Physical Memory
7.90 GB
Available Physical Memory
4.45 GB
Total Virtual Memory
15.8 GB
Available Virtual Memory
10.6 GB
Page File Space
7.90 GB
Page File
C:\pagefile.sys
[Sound Device]
Item
Value
Name
IDT High Definition Audio CODEC
Manufacturer
IDT
Status
OK
Driver
c:\windows\system32\drivers\stwrt64.sys (6.10.6499.0, 539.00 KB (551,936 bytes), 09/07/2014 13:41)
[Display]
Name
Intel(R) HD Graphics Family
PNP Device ID
PCI\VEN_8086&DEV_0A16&SUBSYS_198F103C&REV_0B\3&E89B380&0&10
Adapter Type
Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description
Intel(R) HD Graphics Family
Adapter RAM
(2,080,374,784) bytes
Installed Drivers
igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver Version
10.18.10.3540
I have got local Admin rights and more free hard disk space that I know what to do with.
Thanks for any help you can offer.Spurringirl
Before we go off the deep edge here, perhaps some clarification.
What is the brand/model/settings for the Canon camera that you are using?
I think that Hunt may be being jumping ahead here. Let me explain....
For example, the Canon SX1 lS generates files with the file name starting with MVI_XXXX.mov. These are AVCHD.mov files 1920 x 1080p30 and have no problems in Premiere Elements 12.
So, I would ask "In your case, is your MVI the file extension or the beginning of the file name?"
Thanks.
ATR -
Premiere Elements 12 wont open project
Hi, have been using PRE 12 for a year or so with no problems, about a month a go whilst using the programme I received a virus which was cleaned but since then I only get the sign on screen and when I choose new project I get the purple and black line for ages then it just sits there, my PC spec is good, Nvidea GTS 450, 6 Gig ram plenty of HHD as I said have had no previous problems I have googled every Q & A and tried everything as follows:-
Scanned with AV from AVG, Avast, Win Defender, Windows essentials all clean no problems, then uninstalled them as not wanting a conflict, tried running with no AV no joy
loaded PRE 12, 5 times now, un installed using windows control panel and Tune up utilities cleaning the registry every time before re installing with fire wall and AV off, found and deleted baddrivers.txt (just the once) disabled the GTS 450 still no joy, rolled it back and tried a previous version, tried loading with diagnostic start up ie nothing else loaded no joy, scandisk, chkdsk, scannow, every type of Windows check I can throw at it, had PRE10 loaded and had the same problem so un installed that, still no joy, ran a Win 7 repair disc (the one you can burn from your own PC) my PC was built professionally (DinoPC) but didn't come with a win 7 disc.
All other programmes run fine, internet fine, it will open the organiser where I down loaded the latest PRE 12 update I am just so frustrated can any one shed some light? Regards Clive.nookie1050
Thanks for the follow up.
With regard to the hosts file, are you just looking at everything below the line of the hosts file's default text # ::1 localhost, not above that line to # 127.0.0.1 localhost? As I mentioned in the blog post
The Windows 7 64 bit default hosts file is shown in Figure 1. Look for any entries below the line
# ::1 localhost
If any found, such as, 127.0.0.1 activate.adobe.com, delete them only after a backup of the hosts file is made and saved to the computer desktop for safe keeping.
If you have not already, you may want to consider
a. uninstall the program
b. update the Adobe Application Manager
c. reinstall Premiere Elements 12 with antivirus and firewalls disabled.
What you might want to consider also is getting Adobe involved via its Adobe Chat. To do that you could click on the following link. When it opens, click on the statement "Still Need Help? Contact Us." to bring up the Adobe Chat on the topic of Downloading, Installing, and Setting Up.
Contact Customer Care
I suggest this since it might have some undocumented troubleshooting that might pin point the issue in your situation.
Please review the above and then let us know how you are progressing.
Do not give up.
Thanks.
ATR -
Installation Adobe Premiere Elements not working
I'm trying to install the Adobe Premiere Elements 13 but it's not working. I downloaded the file for the trial version, after downloading i also had to download something called Akamai netsession Client ? I dont know what it is, but i installed it as well. But everytime i want to open the setup it says that an error occurred. I cannot open adobe premiere elements, what should i do? i did the installation 4 times now, it's still not working
Update:
Bin soeben beim Installieren. Falls mal jemand das selbe Problem haben sollte... nach Installation von SP2 für Vista (dachte ich hätte das schon gehabt) und Benutzung der selben CD wie für die Installation von PSE 8 funzt es nun... Darauf muss man erstmal kommen... 2 Programme, 2 CD`s die Beide gleich aussehen... und da soll man 2 Mal die Selbe nehmen... egaaal.
Thread könnt ihr, wenn ihr wollt schliessen. -
Installation of Premiere Elements 12 does not complete
I received Premiere Elements for Christmas and have spent a few sessions trying to install it on my Windows PC. All of the files are loaded into program files and the installation is completed, but when I go to run the actual program, it cannot start and I get the error code "0xc000007b" and it immediately closes.
I have installed, un-installed, re-started my computer, installed into both regular program files and program files x86, shut down computer, turned off firewall, deleted temp files, and a few other things.
At this point I am ready to return the product as this has been a lot of wasted time and effort.do you have a 64 bit os?
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Question: Installation of Premiere Elements 10 in Windows 8.1.
Hello!
I have installed Premiere Elements 10 on my new PC with Windows 8.1.
But I didn´t get any Icon to start the program with? At the same time I
installed Photoshop Elements 10. Then I got an Icon to start that program with.
How shall I get an Icon for Premiere Elements 10?
Best regards
GunnarGunnar
Go to
Local Disk C
Program Files
Adobe
Adobe Premiere Elements 10
then, in the Adobe Premiere Element 10 Folder, scroll down to see the files
Adobe Premiere Elements 10.exe (will open to Welcome Screen)
and
Adobe Premiere Elements.exe (will open and bypass the Welcome Screen)
Right click the one you want, select Sent to: from the pop up list, and then select "Desktop (create shortcut)".
Please let us know if you are OK with the information.
Thank you.
ATR -
Can I produce a new sequence in Premiere Elements 7
I bought Premiere Elements 7 with 15 class licences for my students.
I really admire the Elements 7 and very happy to be able to present this affordable and yet so efficient program to my students.
There's only one thing I really miss: how can I produce a second timeline? (sequence)
I normaly have my raw material in one timeline (sequence), there I sight it and chose pieces I need for my film, I cut them out, copy and paste in another timeline (sequence), which I sometimes rename to: master
I hope I just can't find it.
Please help me to find it.
Thank youWelcome to the forum.
Unfortunately, PrE, unlike PrPro, does not have Sequences. As I normally use PrPro, I feel that this is a big loss, but considering the differences in the two programs, I can see why Adobe chose to not include Sequences.
Now, there are at least two ways to do similar:
1.) Edit your Project, exactly as you want, and then Export/Share that Project as a DV-AVI Type II file. Import that AV file into a new Project.*
2.) Many have used ClipMate, a Clipboard "extender," to Copy/Paste between two Projects. I have not used it, so I do not know the power, or the limitations.
Good luck,
Hunt
* One workflow is to do a very tight edit, with all cuts and Transitions, as changing things like a simple Transition can be a bit more work, and require extra Trimming, just to swap out a Cross-Dissolve for another Transition. The other is to do a very loose edit, leaving the Clips with plenty of additional footage, so you will have the necessary Handles. For this, I would go so far as to place 02 sec. of Black Video between each Clip, so I could easily find where I will want to Trim later. It's either a tight, final edit, or a very loose one. -
Installation of premiere elements stops just at the beginning
I try to install premiere elements, but just after starting I get an info about Windows Installer an nothing goes on.
The info:
"Windows ® Installer. V 5.0.7601.17514
msiexec /Option <Erforderliche Parameter> [Optionale Parameter]
Installationsoptionen
</package | /i> <Produkt.msi>
Installiert oder konfiguriert ein Produkt.
/a <Produkt.msi>
Administrative Installation - Installiert ein Produkt im Netzwerk.
/j<u|m> <Produkt.msi> [/t <Transformliste] [/g <Sprach-ID>]
Kündigt ein Produkt an - m für alle Benutzer, u für den aktuellen Benutzer
</uninstall | /x> <Produkt.msi | Produktcode>
Deinstalliert das Produkt.
Anzeigeoptionen
/quiet
Hintergrundmodus, keine Benutzerinteraktion
/passive
Unbeaufsichtigter Modus - Nur Statusleiste
/q[n|b|r|f]
Legt die Benutzeroberfläche fest.
n - Keine Benutzeroberfläche
b - Einfache Benutzeroberfläche
r - Reduzierte Benutzeroberfläche
f - Vollständige Benutzeroberfläche (Standard)
/help
Hilfeinformationen
Neustartoptionen
/norestart
Kein Neustart nach Abschluss der Installation
/promptrestart
Benutzereingabe, falls Neustart erforderlich ist
/forcerestart
Computer nach Abschluss der Installation immer neu starten
Protokolllierungsoptionen
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <Protokolldatei>
i - Statusmeldungen
w - Nicht schwerwiegende Warnungen
e - Alle Fehlermeldungen
a - Ausführung von Aktionen
r - Aktionsspezifische Einträge
u - Benutzeranforderungen
c - Ursprüngliche Benutzeroberflächenparameter
m - Informationen betreffend zuwenig Arbeitsspeicher oder schwerwiegendem Abbruch
o - Meldungen betreffend zuwenig Speicherplatz
p - Terminaleigenschaften
v - Ausführliche Ausgabe
x - Zusätzliche Debuginformationen
+ - An vorhandene Protokolldatei anhängen
! - Jede Zeile ins Protokoll aufnehmen
* - Alle Informationen mit Ausnahme der Optionen v und x protokollieren
/log <Protokolldatei>
Entspricht /l* <Protokolldatei>
Aktualisierungsoptionen
/update <Update1.msp>[;Update2.msp]
Übernimmt Update(s).
/uninstall <Patchcode-GUID>[;Update2.msp] /package <Produkt.msi | Produktcode>
Entfernt Update(s) für ein Produkt.
Reparaturoptionen
/f[p|e|c|m|s|o|d|a|u|v] <Produkt.msi | Produktcode>
Repariert ein Produkt.
p - nur wenn eine Datei fehlt
o - wenn eine Datei fehlt oder eine ältere Version installiert ist (Standard)
e - wenn eine Datei fehlt oder eine gleiche bzw. ältere Version installiert ist
d - wenn eine Datei fehlt oder eine andere Version installiert ist
c - wenn eine Datei fehlt oder die Prüfsumme nicht mit dem berechneten Wert übereinstimmt
a - Erzwingt die Neuinstallation aller Dateien
u - Alle erforderlichen benutzerspezifischen Registrierungseinträge (Standard)
m - Alle erforderlichen Computerspezifischen Registrierungseinträge (Standard)
s - Alle vorhandenen Verknüpfungen (Standard)
v - Führt von der Quelle aus und speichert das lokale Paket zwischen
Öffentliche Eigenschaften festlegen
[PROPERTY=Eigenschaftswert]
Weitere Informationen betreffend der Befehlszeilensyntax erhalten Sie im Windows ® Installer SDK.
Copyright © Microsoft Corporation. Alle Rechte vorbehalten.
Teile dieser Software basieren zum Teil auf der Arbeit der Independent JPEG Group."
There is only a button "OK", but either I press or not the installation won't go on.
I'm using Win 7 Ultimate 64bit. The problem occurs at premiere elements 9 and Trial 10 (downloaded version).Changing compatibility to Vista or XP doesn't help too.
What can I do else?Hi Mylenium,
stopping virus scanner and firewall before installing doesn't help. And I can't find a Windoes Installer package for Win 7 (Ultimate 64-bit), the last one I'm able to get is 4.5 and this can't be installed on Win 7 (the actual Version is V 5.0.7601.17514 ).
I also tried "unregister/regserver" for msiexec and "sfc/scannow", both as administrator, but no results.
drum58 -
Can anyone help with the installation of Premiere Elements 10 from disk onto a Mac?
I have tried to install to a Mac from DVD. The installation fails at 51% on Disc 3 (the first disc for Mac) and returns Error 7. I have tried to download a trial version, but it is no longer available for PE 10. I've also tried to run the Premiere Elements 10 Installation Fix, but it won't run, returning an error that says the Certificate has been revoked. Can anyone help?
Adobe - Lightroom : For Macintosh
Hal -
Is there a problem with the 32bit installer for Premiere Elements 10.0?
When i download and unzip the program there is not setup.exe in the folder. There was no problem with the 64bit version.
Have you already installed Premiere Elements? If so there is no need to try to install the 32-bit version. The installer detects and installs the version appropriate to your operating system.
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Will This is a NEW Adobe Photoshop & Premiere Elements 10 work with Maverick?
Will a NEW Adobe Photoshop Elements Premiere Elements 10 for Mac (in OEM packaging) Full Version work with "Maverick"?
I can't say about PRE, but PSE should be fine, except of course that photoshop.com is gone and you won't have access to any of the graphics content with a banner on the corner, since that's also no longer available for download.
For PRE, you should ask in their forum:
http://forums.adobe.com/community/premiere_elements -
New Problem with Premiere Elements 8-Blue overlay over video
I'm still trying to begin using the trial version of Premiere Elements and have a new problem. When I add video files to the project, they are displayed with a blue coating over the whole video when it is played, or in many cases it is just black with no video. If I click in the screen, I see
the stopped video as it shoiuld be (clear), but as soon as I start playing the video, then nothing works. I hear the audio but the video is either black or has a blue overlay making it difficult to even see what is on the screen. I've tried changing to software rendering during playback with no help. The program is unusable as it is. I also have problems adding files to the project when I try to add from files and folders. I can't select multiple files and when I try to add one at a time, the 2nd file replaces the first instead of being added. I installed using the compatibility options in Win 7 because the application is listed as being incomaptible (even though Adobe claims it is Win 7 compatible.) I would really love to have this program work. Any suggestions. I have a fairly powerful computer except for the graphics being Intel integrated rather than a separate card.To answer my own question, disabling "Enable GPU" seems to eliminate the blue overlay. I found a reference to it on a page that previously was not available.
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