New Installation of SM to Window-2008 64bit

Hi all,
I'm facing problem trying to install SM7 to Window Server 2008 (64 bit edition).
When I was installing SM7, I was prompt that Oracle wasnt install and I was force to install Oracle first before continuing with the SM7 installation. When I attempt to install Oracle using sapserver.cmd, I encounter the problem where my OS (6.1) is not supported.
Following snote#980426, I disable the Pre-requisition check for Oracle installation (version 10.2 - downloaded from SAP marketplace). Now, I can execute sapserver.cmd and key in the directory of installation and SID.
However, when Oracle Universal Installer appear, I encounter this error "Abnormal Program Termination" and the installer exited.
I have check SAP marketplace and notice that Oracle RDBMS 10.2 are the only offered for download. Likewise, in Oracle website, it was mention that ver-10.2 is not support for 64bit processing and request to upgrade to 11g.
Now, I'm confuse as to how I should proceed.
Please help & advice.
Thank you. and regards.

Dear Sek Yao Ooi
Is your version of WIndows 2008 server R2?
If you are upgrading to SM 7.0 then there is the media for Windows 2008 with 64 bit Oracle 10.2, but then there is a second distribution for Windows 2008 R2. Which one did you actually download and what is the Release of Windows Server 2008?
Is it R1 or R2? You will need to verify which version of Wondows 2008 server you have and that you have indeed downloaded the correct media for the Release level of the WIndows Server 2008.
Also ther eis SM 7.0 EHP1, this is also a different distribution media set. So you have to be very specific when selecting the Media. I know the combination is supported, so either you have downloaded the wrong media or, there is another issue causing the error, in which case anymore information that may be available, that you have not provided, could be helpful.
Regards,
Paul

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INFO 2008-12-11 15:13:19.069
Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\MSS\CENTRAL\AS\x.
INFO 2008-12-11 15:13:19.069
Removing file C:\Program Files\sapinst_instdir\ERP\SYSTEM\MSS\CENTRAL\AS\x.
INFO 2008-12-11 15:13:22.281
Creating directory C:\Program Files\sapinst_instdir\ERP\SYSTEM\MSS\CENTRAL\AS\log_11_Dec_2008_15_13_22.
INFO 2008-12-11 15:13:22.361
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INFO 2008-12-11 15:13:22.364
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INFO 2008-12-11 15:13:22.367
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INFO 2008-12-11 15:13:22.369
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/messages.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.371
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/toplevel.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.376
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/control.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.378
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/doc.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.380
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INFO 2008-12-11 15:13:22.381
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/messages.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.383
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/packages.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.385
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/resources.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.387
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/sapinstgui.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.393
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/ERP05/WEBAS/MSS/PD/exportcds.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.395
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/ERP05/WEBAS/MSS/PD/jexclude.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.397
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/ERP05/WEBAS/MSS/PD/packages.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.398
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/ERP05/WEBAS/MSS/PD/product.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.400
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/ERP05/WEBAS/MSS/PD/usages_data.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.402
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/ERP05/WEBAS/MSS/PD/usages_data2.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.405
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/catalog.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.411
Copied file 'E:/IDES ECC6.0 SR3/D51034992_IDES_Install_Master/IM_WINDOWS_X86_64/resourcepool.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS'.
INFO 2008-12-11 15:13:22.415
Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\MSS\CENTRAL\AS\start_dir.cd.
INFO 2008-12-11 15:13:22.417
Creating file C:\Program Files\sapinst_instdir\x.
INFO 2008-12-11 15:13:22.417
Removing file C:\Program Files\sapinst_instdir\x.
INFO 2008-12-11 15:13:23.349
Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\MSS\CENTRAL\AS\statistic.xml.
INFO 2008-12-11 15:13:23.352
Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS/statistic.1.xml'.
WARNING 2008-12-11 15:13:23.397
Unable to get information about path
LABEL.ASC\ using GetVolumeInformation. Operating system error message: 指定的路径无效。
INFO 2008-12-11 15:13:27.979
Creating directory C:\Program Files\sapinst_instdir\ERP\SYSTEM\MSS\CENTRAL\AS\SUPPORT_CONTAINER.
INFO 2008-12-11 15:13:27.987
Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS/keydb.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS/keydb.1.xml'.
INFO 2008-12-11 15:13:27.993
Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\MSS\CENTRAL\AS\inifile.xml.
INFO 2008-12-11 15:13:28.004
Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS/inifile.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS/inifile.1.xml'.
INFO 2008-12-11 15:13:28.084
Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS/statistic.2.xml'.
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Execute step fillContextProduct of component |NW_Onehost|ind|ind|ind|ind|0|0
INFO 2008-12-11 15:13:41.151
Execute step showLicenseAgreement of component |NW_Onehost|ind|ind|ind|ind|0|0|licenseAgreement|ind|ind|ind|ind|0|0
INFO 2008-12-11 15:13:41.181
Execute step fillContext of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0
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Execute step readProductXML of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Read_Product_XML|ind|ind|ind|ind|1|0
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WARNING 2008-12-11 15:13:41.286
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The install parameter INSTPARA_PRODUCT_VERSION is already defined (existing value 04S, new value 05).
INFO 2008-12-11 15:13:41.288
Execute step checkRuntimeSystem of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0
INFO 2008-12-11 15:13:41.336
Execute step askStandardMode of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0
INFO 2008-12-11 15:13:46.115
Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS/product.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/MSS/CENTRAL/AS/product.1.xml'.
INFO 2008-12-11 15:13:46.118
Execute step syncKeydb of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0
INFO 2008-12-11 15:13:46.180
Execute step changeUserInstall of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0
INFO 2008-12-11 15:13:46.218
Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\MSS\CENTRAL\AS\change.log.
INFO 2008-12-11 15:13:46.220
Output of change user /install is written to the logfile change.log.
ERROR 2008-12-11 15:13:46.226
FSL-04000 An internal error occurred: basic_pipebuf::getChar: codecvt facette::in could not convert character..
ERROR 2008-12-11 15:13:46.226
FSL-04000 An internal error occurred: basic_pipebuf::getChar: codecvt facette::in could not convert character..
ERROR 2008-12-11 15:13:46.227
MUT-03025 Caught ESyException in Modulecall: basic_pipebuf::getChar: codecvt facette::in could not convert character..
ERROR 2008-12-11 15:13:46.229
FCO-00011 The step changeUserInstall with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0|changeUserInstall was executed with status ERROR ( Last error reported by the step :Caught ESyException in Modulecall: basic_pipebuf::getChar: codecvt facette::in could not convert character..).
Can anyone let me known where I went wrong.
thanks.
Anhwei Chan

Only English versions are supported.
You can install, however, the chinese language pack on top - but the base system must be English.
No non-chinese speaking person will be able to help you with your problem since the error message is in Chinese.
Markus

Upgrade 10.2.0.4 32bit to 11.2.0.2 64bit on Windows 2008 64bit problem

I am on a remote machine logged into the console as a user in the admin group with 10.2.0.4 32bit up and running. I installed 11.2.0.4 64 bit, choosing to do software only. I then ran DBUA to upgrade the DB. In the Progress box, Perform Pre Upgrade and Upgrading Oracle Server are successful. However, on Upgrading JServer JAVA Virtual Machine, it runs for a while and then I get ORA-03113: end-of-file on communication channel. This is a test box in preparation for beginning to install on our customers. Has anyone else run into this?

Hi,
I am on a remote machine logged into the console as a user in the admin group with 10.2.0.4 32bit up and running. I installed 11.2.0.4 64 bit, choosing to do software only. I then ran DBUA to upgrade the DB. In the Progress box, Perform Pre Upgrade and Upgrading Oracle Server are successful. However, on Upgrading JServer JAVA Virtual Machine, it runs for a while and then I get ORA-03113: end-of-file on communication channel. This is a test box in preparation for beginning to install on our customers. Has anyone else run into this?I suggest you to log a service request with oracle.
Refer link: http://myracle.wordpress.com/2009/04/09/issues-with-java-virtual-machine/
Hope helps.
Regards,
X A H E E R

New Installation of SM to Window-2008 64bit

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