New Installation - Red Light

Hi,
Engineer came to install yesterday, all was going well until we tried to get the HH3 (or my Draytek 2750n) to connect.
Both failed, the HH3 has a constant Broadband red light.
Modem was synching at 70Mb, (tested by the engineer) so that side is working.
After a series of phone calls by the engineer, it was discovered that something (a step, not clear exactly what) was missed and so its not fully activated.
A separate job has been created, for another division of BT to carry out the work, but I have no idea what this, or when this will be.
I am now left with no Internet (the ADSL line has been ceased) and no clear idea when this will be fixed, a "few" days was mentioned.
arggh

It actually needs to be rebuilt by Openreach as they own the cabinet
An engineer visit is require although he'll do nothing other than call the Openreach helpdesk
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CSCsh44884 Bug Details : Appliance: No Troubleshooting for System health LED
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Symptom:
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http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&b
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Let me know if you have any question.
Regards,
~JG
Do rate helpful posts

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Hey exkaede,
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http://support.apple.com/kb/HT1481
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- Official Sony Xperia Support Staff
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Hi,
Flashing amber LED does not always point to fault. Please see this bug related to system
LED flashing amber.
CSCsh44884 Bug Details : Appliance: No Troubleshooting for System health LED
Status: NEW
Symptom: The appliance hardware has a "System health LED" that may go into amber status,
to indicate a hardware warning, and red to indicate a hardware failure.
Conditions:
In most situation the ACS appliance is still operative, when the light is in amber status.
The appliance should offer better information on what condition caused this alarm, and include this either by new CLI command, or included as additional information in pakage.cab file.
.Workaround:
-Reload appliance
-Verify enviromental conditions (temperature, power)
Alternate Details:
Symptom:
The appliance hardware has a "System health LED" that may go into amber status, to
indicate a hardware warning, and red to indicate a hardware failure
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&b
ugId=CSCsh44884
Let me know if you have any question.
Regards,
~JG
Do rate helpful posts

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Installation - Red Light

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