New IO6.1 update not accepting password

Anyone have an issue of updating IO6.1 on their iPhone and it no longer accepting password. Help. My mom is long distance and I don't know what to tell her bi thought we had it written in her notes app, but apparently she can't get there.
Thanks for ur suggestions

I am having the exact same issue!! After typing in my password it try's to sign in then a dialog box pops up and says "could not sign in The request timed out.... Help..can't use phone now!

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