New iPad 3 will not charge from a mac. need help on that

my new ipad 3 will not charge from a mac. need help why if any one knows? thk

The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
 Cheers, Tom

Similar Messages

  • My iPad will not charge from the wall outlet or the USB.  I also used three different chargers, as well as rebooting my iPad several times.

    My iPad will not charge from the wall outlet or the USB.  I also used three different chargers, as well as rebooting my iPad several times.

    Then it's time to make an appointment at your Apple Genius Bar at your Apple Store.  Apple will check it out and if it's defective and still in waranty (you don't say which model you have), it will be replaced.

  • Hi my new ipad will not charge in mains or PC??

    hi I have had my brand new ipad for about a month and i can't seem to get it to charge it charges when it wants so to speak, I've tryed it in the mains in about 10 different plug sockets and on 3 PC's one been a laptop and it doen't charge when you want it to. what help can you give me?????

    When you plug into a computer, it may say "not Charging", but it will charge but slowly. If this is the case, the cable is good. Therefore, the wall charger must be defective.
    Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    FYI
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    And this - Unplug the charger from the iPad and then replug. May resume charging.
    Or - Recalibrate the battery. See link below.
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • TS3274 My brand new iPad will not charge. What is wrong? What should I do?

    Just took it out of the box. It's the best one. It remains at 41% after being plugged in overnight.

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
    Since you are a new iPad owner .....
    You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • Can anyone help me plz.  My ipad will not charge.  I am using the cords that came with it and it still wont charge

    Can anyone please help me.  I have had my ipad2 for about 5 months and it has worked fine.  I am now having issues charging it.  I am using the cords that came with it and the outlet that I have used to charge it in the past, but when plugged in it is recconoigzed, but states not charging.  I have made sure all my updates are current and they are.  Does anyone have any suggestions or helful advice that my help.  Thanks in advance.

    Are you plugging it into a pc? If so it will not charge the iPad as there is not enough power try the back USB ports, may work.
    If it isn't plugged into a pc and plugged into your socket could be faulty socket adapter.

  • My ipad will not charge from mains power

    my ipad doesnt charge even when connected to mains with the cble and usb charger provided it just shows a not charging symbole next to the battery level and sometimes pops up with a message stateing that i can not charge with this accseriore i need help urgently

    Do you have access to another charger and cable?  You could have a bad charger, bad cable or problem with the cable to iPad connection.  First test would be a different charger and cable to see if that resolves the problem.
    If not, you need to visit an Apple genius bar and have the techs check the system to see where the fault is.

  • IPhone 4 will not charge from wall... help!

    I've had my iPhone 4 for going on two years and never had any major issues with it. As of the last couple days, I'm having a major problem charging my phone. In the beginning, it wouldn't charge from the wall or via USB on my laptop. However, it would charge via USB when plugged into a regular windows PC. Really strange if you ask me.
    After browing through some similar questions already asked on here, I found a solution for the laptop problem. I was able to update a driver in the device manager and am now able to charge via my laptop and also connect so that I can sync my phone, etc.
    It still won't charge with the regular wall charger! Which uses the same USB cord that I'm using in my computer.
    Originially, I had 2 wall chargers that I've had forever and when neither one of them were working the other day, I thought they were faulty so I went out and bought a new charger. It worked! I thought I was home free. Wrong. It worked for 1 afternoon and then it stopped working again (but it's the same one that I'm now using in my laptop)... so it only doesn't work when plugged into the wall.
    I've tried multiple power blocks, multiple USB cords, multiple wall outlets.
    No idea what the issue is!
    I also tried a hard reset (power/home button) on my phone, it didn't do anything.
    Also, all of my software is up to date (iOS 6.1.3).
    I might just suck it up and head to Apple/Verizon tomorrow and see if they can figure it out, but in the meantime, does anyone have any ideas?!
    Thanks!

    Check the bottom of the iPhone and make sure there is no lint or debris on the connector that the power/sync cord attaches to.  Also with a very low battery, you may have to let the iPhone charge several minutes before you get any indications. If none of the above solves the problem, try another cable.  You might also want to try a car charger if you've got one.

  • My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or an airport power source. My iphone and ipad charge fine on the same cable usin ghte same wall plug in the same wall socket?

    My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or directly into an airport power source. My iphone and ipad charge fine on the same cable using the same wall plug in the same wall socket. This makes no sense but I see that it has been posted as a problem elsewhere. This must be due to some kind of degredation of the Ipod. . It is not fixed by IOS resets as others have noted.
    Has anyone asked Apple directly about this?

    Hi there Apples or Pears,
    I would recommend taking a look at the troubleshooting steps found in the articles below.
    Charging your iPod battery
    http://support.apple.com/kb/ht1384
    iPod's battery doesn't charge
    http://support.apple.com/kb/ta44551
    -Griff W.

  • My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?

    My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?

    What exactlyare you seeing on the iPad's screen ? If it's the iTunes icon and a cable then that means that it's gone into recovery mode - you will need to connect it to your computer's iTunes and you should be able to use that to reset it back to factory defaults and you can then restore/resync your content to it.

  • TS3274 ipad will not charge when USB cord connected to PC or socket.

    When i plug the USB cord to either electrical socket or computer.  ipad will not charge.  Says NOT CHARGING.  Please HELP.

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • My ipad will not charge up. it just shows the red battery signal and then switches off

    my ipad will not charge up. it just shows the red battery signal and then switches off. The same charger succesfully charges other idas so i know it is no the charger that is faulty.Any suggestions

    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
    http://support.apple.com/kb/TS2802
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    iPad: Charging the battery
    http://support.apple.com/kb/HT4060
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom
    BTW- Your profile shows you have iOS 6.1.4 installed. The max iOS for an iPad is 6.1.3. iOS 6.1.4 is for iPhones only.

  • My ipad will not charge on my computer?

    my ipad will not charge on my computer?

    Any mac made within the last 5 years should allow the ipad to have the lightening icon on the display (meaning charging at 10w)  If it says "Not Charging" is most likely is, but at 5w f power.  Would take a long time to charge it up.
    It seems older PC laptops only charge at 5w, newer ones i think allow for 10w charging

  • Ipad will not charge or turn on after downloading IOS 7

    Ipad will not charge or turn on and I have tried re-booting etc but nothing happening. Any help would be appreciated. Cheers

    Charge the device via a wall outlet for At least 10-20 minutes, then try this while it's still plugged in
    Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
    If that doesn't work then reset the device by going to settings/general/reset/reset all settings  (or for network connection issues 'reset network settings').
    (no media or data will be deleted from the device, this will only take a minute).
    If that doesn't work then backup and then restore the device as new first (to isolate cause of the issue). Then from backup if necessary.
    Make sure iTunes is updated to the latest version
    How to back up and restore (iCloud and iTunes)
    http://support.apple.com/kb/HT1766

  • After trying to down ios 7, iPad will not charge, will not open and will not connect to itunes.  The only display I will get is the apple logo, or low battery warning.

    After trying to download ios 7, iPad will not charge, will not open and will not connect to itunes.  Sometimes, screen will switch from Apple logo to low battery notification, but doesn't look as if battery is charging.

    Connect with cable to computer.   Your ipad is in recovery mode.
    Follow directions to fix
    http://support.apple.com/kb/HT1808?viewlocale=en_US

  • My brand new PB will not charge when in standby or when on

    I played with a number of PB's so far and finally have my own but... My brand new PB will not charge when in standby or when on; as soon as I plug the charger into the USB port it detects it and brings the screen up (if in standby) showing the lighting bolt on the battery but it does not charge; the lighting bolt stays but the % charge does not change (or hopefully increase) at all; it will actually decrease (??); the only way I can charge it is when I attach the charger and the PB is powered off… the PB brings the red (or green can't remember) LED on and starts to flash it on off and charges; tried the hard reset with no change; I am running the latest OS release 1.0.8.6067. Has anyone seen this? Is it h/w or f/w? Any Fix?

    Here's a final update on this... the units goes back to its maker or the store sometimes tomorrow... Why? First I tried to understand if this was s/w or h/w related or maybe both before calling support which in the end I did; so I did try a different charger, hard resetting the unit, discharging and recharging etc; nothing helped or fixed the charging in standby; the unit continued to charge only after being turned off and then plugged into the charger. Here's what I learned:
    1. Going through the initial setup and OS update it is quite possible for the unit to NOT load the OS image correctly i.e.  it appears that it loaded the OS and displays the OS version as if it loaded properly when in fact it did not and the image loaded is corrupt. I found this out during a live session with support when they were looking at my PC screen while the PB was connected to the PC only to point out that the Desktop Manager was showing a s/w update being available (1.0.8 bundle 6067) while the unit was reporting 1.0.0 bundle 0. Strange, I thought I already had 1.0.8.6067... after accepting the update, which takes a bit to load, I started more testing, charging, discharging, hard reset (i.e. Volume Up + Power) etc with no positive results to report. This also proved that the USB port is working, both data (PC to PB communication alright) and power (PB displays the plug over the battery bar when the power contact work)
    2. The charger I have works and it is the correct one: P/N PSM09A-050RIM; make sure it is not one of the incorrectly rated chargers some received.
    3. In order to reduce the amount of current the unit consumes when on, you have to run the Video Chat app at least once and acknowledge the (c) page; otherwise this remains as a background app that take more CPU cycles on the battery. After doing this I did notice a slight improvement in the sense that PB did charge some instead of discharging. The problem is that it only charged to about 60% and did not move higher no matter how long I waited (yes I did reset just to make sure it is not the s/w acting up and deciding to not update the power bar)
    4. The way the RIM RMA works is like this: they start the process for you to return the unit back for repair which I understand may take 10 days; you may get a unit to use for this time if so desired, it will be charged to your CC; your unit may get repaired if possible; if not possible to repair, your new unit will be replaced with a refurbished unit; once you get some unit back you need to send the “10 day replacement unit” to RIM to get your CC charge cleared. I find that this program is good for when you can not return the unit to the place you purchased it from. Otherwise it is not good as I do not like getting a refurb for something I consider brand new (not to mention that you may get a unit with a few bright or dark pixels)
    5. Throughout this process I looked at three (3) Playbooks: 2 had bright pixels and were returned immediately; this last one does not charge correctly. No win for me!
    6. The battery lasts approx 4 hours with the unit playing a video clip in a loop and WiFi on with a WEB pulled stop watch running as well (had to allow multi tasking in setup/general).
    Finally, my theory about this problem is that it is h/w related and that it is caused by the noise the board or the display is making when the unit is either on or in standby; a component not soldered properly (cold joint) or out of spec may be the culprit; for example a resistor in resistor divider monitoring the battery voltage or a decoupling capacitor missing or not soldered...

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