New iPad 4th gen unable to activate

Hi, just purchased new iPad4th generation, I am unable to actvate either on wi-fi or by connecting to computer through iTunes, continue to receive error that activation server off-line and to try again or contact support, (try contacting apple support in SA was onhold for over 20 minutes before I hung-up), have disabled anti-virus software to see if that would help, no luck, any suggestions,

I have eventually sorted the problem, had to disable the anti-virus software (kaspersky) then reboot the computer, even though the anti-virus software was disabled the connections were still been blocked until the computer was rebooted, thanks

Similar Messages

  • TS4062 Home Mac running iOS 10.5.8. I can not sync new iPad 4th gen. I'm told I need iTunes 10.7,but I can not download the new soft ware. Unable to up grade soft ware for my Mac because its telling me its already up to date. What next for me to do?..than

    Can't photo stream from iMac 10.5.8. To new iPad 4th G. Can't seem to upgrade iTunes software . What can I do?.. Thanks John.

    Buy Snow Leopard upgrade:
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    See if the iTunes update is available with software update, get it from downloads (http://support.apple.com/kb/DL1576), or otherwise find the link to 10.7 in the "how do I downgrade from iTunes 11" threads. Most of them link to non-Apple sites carrying previous software versions like itunes 10.7.

  • No wifi connection on new iPad 4th gen

    Help please ive just bought the ipad 4th gen and it wont connect to any wifi networks, im unable to complete the setup because of this. Ive tried different networks and still nothing.I have also tried reseting it but nothing same thing keeps happening, is this common with the new ipads because i have the first one and have never had any trouble connecting to wifi

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT4060 what is the charging time of new iPad 4th gen??

    Hi have bought a new iPad 4th Generation. it takes more than 3 hrs to full charge even when i use its 10W adapter supplied with box. How much time exactly iPad takes to full charge??

    That's a lot faster than most users report. Usually overnight.
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • Is Win 7 Pro compatible with new iPad 4th gen Wifi?

    Actually I know that it is... but my computer is failing to download the driver when I plug the iPad in to synch my music from iTunes. I am synching what I've downloaded from CD's not what I've purchased through iTunes. Anyway, is the driver available somewhere that I can manually download? I've restarted several times and keep having the same issue. I've looked online, downloads.com and other places, but not found anything I recognize as the solution.
    Thanks for your help!
    David

    Driver is included in Itunes software during download and after download is in AMDS. You can try to reinstall driver as long as itunes download was not corrupted by your security or firewall.
    It is actually described here, but not an easy process sometimes.
    http://support.apple.com/kb/TS1538

  • My new iPad 4th gen won't come on. Any suggestions?

    I've had my iPad since Christmas, and haven't experienced any problems (although I have seen a couple of flickers with power or transitioning that I assumed could be typical) but this morning it just wouldn't come one.  It was on the charger, so it should have a 100% charge.  No storms in my area, all other electronics (including iPhone using same eletrical outlet).
    I've tried turning it off/on, and get no response.  I've tried plugging it into multiple ports in my computer (which work with my iPhone) and get no response.
    Suggestions?

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • New Ipad (4th gen) crashed/froze three times in the last few hours.

    After resetting it stays on the apple logo screen. No indication to connect to itunes (and it doesn"t connect)
    I'm stuck on the appel logo screen and need some advice
    Thanks

    Try and force your iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost.

  • IPad 4th Gen purchased - is my Macbook 3.1 too old to use?

    I have bought the new iPad 4th Gen with retina display last week.... when plugged into my computer, iTunes on my Mac Book (3.1) will not pick it up, saying I need iTunes 10.7 or later. BUT to upgrade my iTunes, I need OS X 10.6.8 or later - my Mac only has OS X 10.5.8 and wont download anything newer. 
    I'm stuffed right?? Do i need a new computer? Or is there something I can possibly do to upgrage my OS X, so I can download a newer iTunes to use my iPad?? ARGHHH! I have tried upgrading to older new versions of Mac OS X but everything says my computer is not compatible.
    I thought I was somewhat computer savvy, WRONG.  

    Arghh thanks. I bought the iPad to save some coin by not having to buy a new Mac Book as its super old, but looks like ill have to buy a new Mac too! My iPhone 3 and 4 both worked with this Mac though but definitely no chance of the iPad working....  Thought that would be the case.

  • My iPad 4th gen takes 10+ hours to charge!?

    My new iPad 4th gen wi-fi takes an extremely long time to charge, upwards of 8-12 hours. I have had no other issues with it so far but I came from an iPad 2 which took maybe 2-3 hours to charge. I am just curious if this is normal or should I consider exchanging it before its too late. Thanks

    I've been using my 4th Gen iPad since early January and have to charge it overnight as it takes so long... not just the initial charge... every charge. It's pointless trying to do it during the day as it invariably means I can't use it, without being next to the wall.
    I had assumed that the battery in this model is bigger and takes longer. My wife's 2nd Gen iPad charges in only a couple of hours.
    I must say i'm impressed with the life of each charge though. My normal use means it generally needs to be charged every 2-3 days.

  • IPad 4th gen broken?

    I just received a new ipad 4th gen, however after having plugged in for an hour i've had nothing but the red line in the battery charging sign and then a couple of seconds after a bright wight light over the screen, any ideas? my fault or return to the shop???
    Thanks

    Take it backl to Apple and ask them to replace it
    There is absolutely no reason for you to have to fix a brand new device that is what the warranty is for
    Allan

  • HT201406 Can screenprotectors affect touchscreen functionality on the iPad 4th gen?

    I have a brand new iPad 4th gen and had a Zagg Invisishield screen protector put onto it.  I want to know if that can cause touchscreen issues.  I have found there are dead spots on the touchscreen and also at times, phantom touching happening as well.  I don't want to remove the screen protector until I know for sure because it was a little pricey.

    I am having the same problems with some apps.  Ice Age Village does not work now with Ipad 4.

  • IPad 4th gen seems that Safari will return to home page when new mail downloads during web

    iPad 4th Gen. Safari will return to home page when it seems to download new mail when I'm on the web!

    Clear Safari, close Safari completely and reset your iPad.
    Go to Settings>Safari>Clear Cookies and Data.
    In order to close apps in iOS 7, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • HT2101 my ipad 4th gen keep shutting down even when i restore ti like new

    my ipad 4th gen keep shutting down even when i restore ti like new

    Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • IPod 4th gen unable to play music from internal speaker but can with headphones

    iPod 4th gen unable to play music from internal speaker but can with headphones
    Can anyone help

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
    iPod Touch Repair – iFixit

  • How long does an iPad 4th gen last for not battery I mean in Years

    Hi .......ok so I got an iPad 4th Gen 16gb in New York last year (February 2013) and I was just wondering how long this will last, not in Battery life but in how long I can use it until it starts to get really slow and lagging and goes completely dead in years! I use my iPad regularly  maybe 4-5 hrs a day (average, sometimes more in a day and sometimes less) so can anyone help me how many years will I have my iPad before I will need a new one I keep my iPad in Great condition and no one uses bar me and I don't ever drop it or put anything illegal on it  so it is kept in great condition some people say that it depends on the size in GB on the iPad I have a 16GB white. Can anyone help me how long should I have my iPad for? Ohhh ya my iPad is running iOS 7.0.3 Thank You

    No.  Once sn iOS version comes out that is not compatible with your hardware, you cannot, obviously, update iOS any longer.  However, your iPad running the last release of iOS compatible with it will continue to run that iOS release at the same speed it always did.
    Nothing about any computer ever slows down with age - your cpu, RAM and storage all function at the same speed as they always did.  New software may add features that tax your system more than a newer system would be taxed, but nothing about your system changes just because the device ages.
    At some point, our system simply is unable to update or run newer software because that newer or updated software requires hardware features that yours simply does not have.  But your exisiting software on your existing hardware will continue to run just as it always has.
    As to when your system becomse unable to handle new software or iOS features, that is purely a matter of how quickly newer hardware comes out and how quickly software developers move to new features that your system cannot handle.
    There is no inherent reason to believe that an iPad 4 will not be compatible with the next release of iOS - it might not be, but it may very well be.  Depends entirely on what changes the next release (whenever that may be) introduces, and what new device hardware Apple may be working on.

Maybe you are looking for