New ipad air and passcode locked after numerous tries....

New ipad air locked passcode. The ipad air is brand new and just set passcode so not synced. Tried to restore through iTunes and still no go.....anyone who may have any ideas, would be greatly appreciated. Tia

Got it. After many forced retires not working, a very nice man at Apple told me to delete the find my iPad option that was set in iCloud.com. Once I had deleted this device the did a forced restore ,.. Viola the ret is history. Happy days, hope this helps

Similar Messages

  • HT201412 I have a new iPad Air and it is asking for my Passcode which I thought i knew but it is not turning on with the code I thought I entered?

    I have a new iPad Air and it is asking for my Passcode which I thought I knew , but it is not turning on with the code I tought I had entered?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I'm setting up my new ipad air and it's asking for id and password, but not accepting it. help me

    i'm setting up my new ipad air and it's asking for id and password, but not accepting it. help me

    If it is asking for an APlle ID password for an ID you do not recognize then you have stumbled upon the Activation Lock feature of IOS7.
    Read more about it here:
    http://support.apple.com/kb/HT5818

  • I have a new IPad Air and when I turn the screen nothing rotates anymore like it should

    I have a new IPad Air and when you turn the screen it doesn't rotate anymore

    First thing to check is to see if there is a circular arrow around a small lock at the top right of your screen next to the battery indicator. If there is Rotation Lock is turned on. You can turn it off in the Control Center. Swipe up from the bottom of the screen and find that icon in the panel that comes up. Tap on that icon to turn off Rotation Lock.
    If Rotation Lock is not on try a reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • I bought a new iPad Air and gave my ipad 2 to my partner. How can I change ownership and passwords and accounts to her.

    I bought a new iPad Air and gave my old iPad 2 to my partner. If I add music or games etc to mine then they also appear on hers. Can i change ownership and passwords etc so they are individual iPads. Annoying when deleting one and also deletes other automatically an visa versa( add music to one and adds to other). I now hang a storage problems on iPad 2.

    Look at this link.
    Giving your former iPad to a spouse or family member: the quick guide
    http://www.tuaw.com/2012/03/17/giving-your-former-ipad-to-a-spouse-or-family-mem ber-the-quick/
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/ts4515
    Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
    http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
     Cheers, Tom

  • I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some but not all are also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?

    I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some are now also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?

    Go to settings>messages>send and receive at>you can be reached by iMessages at> Uncheck your phone number and you can select your Apple ID emal address if you want to use that for messages.

  • Got a new iPad air and want to transfer everything from my iPad 2 to the iPad air and then set the iPad 2 up for a different user on my mac

    Got a new Ipad Air and want to transfer everything form my ipad 2 to the new air and then use the ipad 2 for my wife account. what do I need to do

    What to do if you sell or give away your iPad
    http://support.apple.com/kb/HT5661

  • I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?

    I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?

    Hi norlowski,
    Do you already have the Kindle app downloaded to an iPhone or another iPad? Do you have "Automatic Downloads" turned on under Settings>iTunes & App Store for Apps on your iPad?
    You might want to try touching and holding the Kindle App option in your Purchased list, and when it highlights, let go, and it will go to a a detail page for the app with another "Open" option on it. See if it will open from there.
    If you do have Automatic Downloads turned on on the iPad, turn it off, and then go back to purchased to see if the Kindle is still showing as "Open".
    Post back with results!
    Cheers,
    GB

  • I have a new ipad air and my own apple id. My wife has iphone and her own apple iD.  All our music is in her apple id.  can i sync both ipad and phone for music but keep my ipad separate from her iphone ?

    I have a new ipad air and my own apple id. My wife has iphone and her own apple iD. 
    All our music is in her apple id.  can i sync both ipad and phone for music but keep my ipad separate from her iphone for everything else?

    How to use multiple iPods, iPads, or iPhones with one computer
    http://support.apple.com/kb/HT1495
    How to Share a Family iPad
    http://www.macworld.com/article/1163347/how_to_share_a_family_ipad.html
    Using iPhone, iPad, or iPod with multiple computers
    http://support.apple.com/kb/ht1202
    iOS & iCloud Tips: Sharing an Apple ID With Your Family
    http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
    How To Best Use and Share Apple IDs across iPhones, iPads and iPods
    http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
     Cheers, Tom

  • I have just bought new iPad Air and cannot get it to start.

    I have just bought new iPad Air and cannot get it to start. Am I doing something wrong or could there be a fault in the new iPad?

    OK - Item turned out to be faulty and was returned to seller for replacement. No futher follow-up required.

  • I just received my new iPad air and would like to download or transfer my data from my old iPad to my new one.  I have to return my old iPad to my company On Monday and I wish to save as much data as possible

    I just purchased a new iPad air and need to transfer the data from my old iPad to the new one.  I have to return my old iPad to my company on Mon 2/17/14

    Connect the old iPad to your computer's iTunes and copy your purchases off it and over to your computer's iTunes via File > Devices > Transfer Purchases, then take a backup of it (File > Devices > Back Up) and restore that backup onto the new iPad (restoring a backup onto a different device won't copy passwords, so you will need to enter your email account passwords, router password, and any passwords stored on Safari on your new iPad).
    Backups and restores : http://support.apple.com/kb/HT4079

  • I just got a new iPad air and started the set-up process. Now, when I try to swipe the power down or power up icons, nothing happens. What do you suggest?

    I just got a new iPad air and started going through the set-up process. Now, I can't swipe to power down or power up. Advice?

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • Just set up my new ipad Air and cannot set up my gmail account into mail ?

    Just set up my new ipad Air and cannot set up my gmail account into mail ?

    EASY SIMPLE FIX....
    The problem is Google.
    I had the same problem, couldn't install Gmail on my ipad or iphone and kept saying wrong / incorrect password, error messages. Worked for hours and hours on this.
    It is Google's (optional) 2-step verification system that is to blame.
    Google won't tell you this, and instead, they have come up with work arounds, and even telling people to install the Gmail iPhone/ipad app, which then limites the iphone/pad functionality when not using iphone's native mail.
    FIX:
    Logon to Google...
    Go into your Google account preferenes
    DELETE your cell number used for 2-step verification...... leave it blank
         (it is optional, Google does not require you use 2-step verification)
    Thats it. Your'e done.
    Now set up your Gmail (now called Google) as usual on your Apple device.
    You don't need 2-step (optional) verification.
    There are other secure ways to do this. It is an option, but Google goes out of it's way not to tell you this.
    (and a great way for Google to gleen your personal information, in the name of security)
    Hope this helps someone.

  • HT1766 Just purchased a new Ipad air and need to know how I can download the following apps free 1. Pages,2. Numbers,3 Keynote

    Just purchased a new IPAD air and need to know how I can download rhe following free Apps   1. pages, 2 numbers, 3 keynote

    Consult the following link if you are having problems:
    http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad

  • I just get the new iPad air and when connecting it to my laptop, why the battery is not charging?

    just get the new iPad air and when connecting it to my laptop, why the battery is not charging?

    A lot of computers don't provide enough power to their USB ports to charge the iPad at a sufficient rate - it may still be charging slowly, and should be a bit quicker if the iPad's screen is off (if you leave it for a while and then disconnect it from your computer you may find that it's battery percentage has gone up). The wall charger is usually the most efficient way to charge the iPad.

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