New iPad Air can't connect to iTunes; device "times out"; no error code given

my iMac (8 months old) is running 10.8.5 with latest version of iTunes. When I try to connect my new iPaid Air with a cable, iTunes open, after a few seconds, a windows appears saying "iTunes cannot connect to the device named Peggy's iPad because device timed out". no error code is given. I have restarted my computer and the iPad various times and tried different USB ports on the iMac. I am using the original lightning cable that came with the iPad to connect. I didn't have this problem with my old iPad 2 or with my iPod touch. I do not have any security software installed and no firewalls, etc. Any suggestions on what is causing this problem? Thanks.

You should repost this over in the "using iPad" forum. The iPad gurus hang out there. This is the MacBook Air forum. Here is the link:
https://discussions.apple.com/community/ipad/using_ipad
Regards,
Captfred

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