New ipad air opened up asking for passcode

brought a new ipad air i have opened and tuened it on it it asking for a passcode.i havent set up a passcode. why is this?

Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times.

Similar Messages

  • My new iPad air is suddenly asking for a pass code. I have only just finished restoring it from my iPad 2 and I didn't set one. The one I used before doesn't work. What can I do?

    My new iPad air is asking for a pass code. I have only just finished restoring it via iTunes from my ipad2 and I didn't set one. The one I used before doesn't work. What can I do?

    http://support.apple.com/kb/HT1212

  • TS2634 ipad screen lock and ask for passcode

    my ipad screen lock and ask for passcode, which i don't remember. my kid change the passcode.  Aslo, it talks for passcode 4 values require.
    Is there any reslove for this issue?? Thank you.

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I have forgotten my passcode for the locked screen on my iphone6 and have already restored the phone as new.  It is still asking for passcode...what do I do now?

    I've forgotten passcode for screen on  iphone6.  I have also restored the phone as new.  It is still asking for passcode.  What can I do now that I have not bee given a chance to set a new passcode?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
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    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
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    Also, see iTunes- Restoring iOS software.

  • IPad lock up. Asks for passcode.

    Had the same problem when updating to 7. Finally got lucky.  When it asked for your passcode it is your Apple ID password by default for some reason.  No Problems now!

    Mike,
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  • My brand new iPad 2 3G is asking for code.

    I'm not able to "open" it, as first thing it does is asking for this code. Is it the sim-card code it's asking for`? Got it as a gift, I will only use it inhouse so I don't intend to bay a sim card for it. Or is it any other code ?

    It will not be the sim card, because the message would read as 'no sim card installed' and you can still get into your iPad.
    The code is possibly the passcode your are seeing, which is similar to a password except it uses numbers.
    And who ever gave this iPad to you, they will need to supply you the passcode. If not, then you will need to restore the iPad through iTunes as a new iPad.
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  • HT5622 New Ipad setup has not asked for a password just an Apple ID says ID is already being used reset forgotten passsword. But hasn't asked for a password?

    Setting up new Ipad and it asked for Apple ID but no password. Next screen says ID is being used. Reset password? Why? How do I go on with setup?

    You do not have to enter an Apple ID in order to set up an iPad. You can do that after the device has been activated. Can you back out of the setting and remove the Apple ID then move forward and deal with it after the iPad is activated?

  • I am unable to update ios new version as it is asking for passcode. I am trying to submit the password, it is not accepting on my iphone5S

    Currently using iOS 7.1.1
    For longtime trying to update to 7.1.2
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    Because of this also changed Apple ID Pass word recently

    The Passcode is NOT the password for your Apple ID, the Passcode is the four digit number you enter to unlock your phone after it has auto locked.

  • IPad backup is ios8 but new iPad Air won't store it as it is ios7

    Today I bought a new iPad Air to replace my older 3rd generation iPad (Which has ios8 installed).
    I Started up the new iPad Air and it asked me if I wanted to restore the backup of my old iPad from icloud. all of my iPad backups however are greyed out because the iPad Air is preloaded with iOS 7 and the backup is in ios8.
    I started as a new iPad and upgraded the air to ios8, however it seems that the only way to use an iCloud backup is by erasing all contents and settings. This will then put the iPad Air back to ios7.
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    Erasing all content and settings will not downgrade the iOS version, it will remain on iOS 8

  • HT201412 I have a new iPad Air and it is asking for my Passcode which I thought i knew but it is not turning on with the code I thought I entered?

    I have a new iPad Air and it is asking for my Passcode which I thought I knew , but it is not turning on with the code I tought I had entered?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • New iPad Air is asking for a passcode but didn't ask me to set one during set up, did it by thumb print

    New iPad asking for passcode but didn't ask for one to be set during set up process, it only wanted my thumbprint. Is there easy way to solve?

    I'm pretty sure you were asked to set up a passcode. It is required every time you power up the iPad after it has been powered down or reset.  From the manual:
    "The Setup Assistant guides you through the setup process, including:
    Connecting to a Wi-Fi network
    Signing in with or creating a free Apple ID (needed for many features, including iCloud,  FaceTime, the App
    Store, the iTunes Store, and more)
    Entering a passcode
    Setting up iCloud and iCloud Keychain
    Turning on recommended features, such as Location Services
    Activating iPad with your carrier (cellular models)"
    If you have no recollection of it, all you can do is restore your iPad to factory settings, i.e. start again.
    http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf

  • When I try to reset my iPad mini it keeps asking for  a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

    I know my passcode is correct but when I try to reset my iPad mini it keeps asking for  a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT2589 My new ipad air will not download apps or ask for my itunes account info when I do try to download or purchase an app.

    Just added the new ipad air to my itunes account. When I go to purchase or download apps it will not ask for my itunes account info, a grey box appears on my main screen with "waiting" under it and in the "app store" it will show the app that i chose with a constant spinning circle. Any ideas?

    The iCloud account has nothing to do with downloading apps over wireless, but if you do not have an iCloud account you can delete that account information if you want to do so.  Do you have other use of WiFi with the iPad?  It is connecting and working correctly for email and such?
    You could try going to Settings > General > Reset > Reset Network Settings and then re-select the WiFi network and enter the password again...then do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
    All of that may clear problems of a minor nature.

  • I'm setting up my new ipad air and it's asking for id and password, but not accepting it. help me

    i'm setting up my new ipad air and it's asking for id and password, but not accepting it. help me

    If it is asking for an APlle ID password for an ID you do not recognize then you have stumbled upon the Activation Lock feature of IOS7.
    Read more about it here:
    http://support.apple.com/kb/HT5818

  • New Ipad Air everfthing transfereed over but cannot send emails keeps asking for a stmp password.

    New Ipad Air have managed to transfer over all apps and photos, but it will not let me send e mails keeps asking for a stmp pasword can any one help please.

    Hi bmwk100rt!
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    Sandygirl

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