New iPad Air won't sync with iTunes on Windows 8

Hello,
I have an iPad Air that will not sync with iTunes. That same machine however syncs with my original iPad and iPad 2 with no issues.
Only thing that happens when I connect the iPad Air to the PC is a tile/window pops up like it is looking for photos on the USB device?
I have tried disabling, uninstalling/reinstalling, updating the driver, all with no success. I even factory reset the iPad Air and didn't change the outcome.
I can tell you that the iPad Air is running the latest firmware, my iTunes is the latest version, and Windows 8.1 is up to date, as well as both other iDevices syncing error free.
Any insight anyone could provide on what I could be missing would be greatly appreciated.
Thanks in advance.

Hello jennebb,
The following article can help get iTunes and your new iPad Air working together.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

Similar Messages

My new ipad 2 won't sync with itunes. on window 7 newest itunes update. it synced with my imac. pc recognized but itunes doesn't

computer recognizes it but itunes doesn't

you do know that you can only sync with one computer right?

New ipod classic won't sync with itunes on windows 8

I transferred my itunes library (via an external hard drive) from laptop windows xp to new laptop windows 8. I am now unable to sync my new ipod classic 160gb. I have also tried my old ipod classic 80gb but it won't sync either.

Hello jennebb,
The following article can help get iTunes and your new iPad Air working together.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

My iPad air won't sync with my music in iTunes on my MacBook Pro

I have tried to sync my new iPad air music through iTunes with the music on my MacBook Pro using a direct cable.
A message box opens and says that this computer is no longer authorized for purchased items on this iPad. Select Store and authorize.
I go to store and authorize this computer with my AppleID and then a box opens and says the this computer is already authorized?
It just keeps going around in this circle.
Any ideas.
Thanks!

Seriously? There are various reasons why I don't use the Cloud, but I want to sync my calendars on my iPhone with my new MacBook Pro. So I've been setting up the new machine, and most things work, but I can't get the phone to sync calendars with the MacBook. The instructions (on the laptop) say to plug in the phone, and go to iTunes, select the device (the iPhone) and then click the Info tab. But there is no Info tab to click. I've searched and searched, and cannot find it. So, now I'm thinking, is this the answer to this problem that Apple hasn't alerted me to? ...or am I a complete moron for not being able to find it? The look in iTunes is different from what I'm used to looking at in my old machine (an older MacBook).
Music, iTunes U, and other things seem to sync properly. I haven't investigated yet to see whether my calendar is syncing up right.
I don't keep up on all the nomenclature: "Mavericks" refers to the new OS that came with my Macbook (10.9.1)?

IPod won't sync with iTunes on Windows 7/64 bit PC

I just updated my PC to Windows 7/64 bit. iPod will not sync with iTunes. I have uninstalled/reinstalled iTunes, and tried all the suggestions on the Internet (except restoring the iPod, too scary; and modifying registry on the PC, too too scary). The device thinks it has the most current software. The iPod tries to connect and appears briefly but then disconnects. A Windows message appears asking the following: "Do you want to scan and fix My iPod? There might be a problem with some files on this device or disc. This can happen if you remove the device or disc before all files have been written to it." If I tell it yes to scan it gives another error message that is it not recognized. If I tell it to skip the scan, the device disconnects and nothing happens. No syncing. I am at a loss as to how to fix this. Has anyone encountered this type of issue and if so - how did you resolve it. I don't want to restore the iPod as I do not know if it will ever connect and sync again and all the music on it now would be lost and the device would be useless. Thank you in advance for your suggestions. Tikimom

This article has a lot of great troubleshooting steps for that particular issue
http://support.apple.com/kb/TS1538

ICal on iPad Air won't sync with Mac Pro

All I want to do is to sync the iCal on my iPad Air with my Mac Pro (both with the latest systems) WITHOUT using the cloud. Why doesn't the sync function really sync when I attach the iPad to the Mac Pro? The dialog says that it sync's, but it doesn't.

Seriously? There are various reasons why I don't use the Cloud, but I want to sync my calendars on my iPhone with my new MacBook Pro. So I've been setting up the new machine, and most things work, but I can't get the phone to sync calendars with the MacBook. The instructions (on the laptop) say to plug in the phone, and go to iTunes, select the device (the iPhone) and then click the Info tab. But there is no Info tab to click. I've searched and searched, and cannot find it. So, now I'm thinking, is this the answer to this problem that Apple hasn't alerted me to? ...or am I a complete moron for not being able to find it? The look in iTunes is different from what I'm used to looking at in my old machine (an older MacBook).
Music, iTunes U, and other things seem to sync properly. I haven't investigated yet to see whether my calendar is syncing up right.
I don't keep up on all the nomenclature: "Mavericks" refers to the new OS that came with my Macbook (10.9.1)?

HT1386 After installing iOS 6 on my New iPad and trying to sync with iTunes on my iMac I get the message "Unable to sync; unknown error (1140)". Restarting iMac and iPad did not help! What to do?

I installed iOs 6 on my New iPad. After that every time I try to synchronize the New iPad with my iMac I get the message: "This iPad can not be synchronized; an unknown error (1140)".
What do I have to do to get the iPad sychronized?

Jon Swalby wrote:
I recently retired my 9 year old iMac and bought a new Mini. I migrated from a clone copy of the iMac
to the Mini.
All my iTunes content is on the new Mini, but my iPad is trying (unsuccessfully) to sync to the iMac.
How do you know? Nothing identifies which computer it is syncing with...
Is the iMac still on the network?
Have you connected the iPad to the Mac mini via USB and sync'd it?

BRAND NEW IPOD SHUFFLE WON"T SYNC WITH ITUNES

getting an error message of 'the ipod cannot be synced, The disk could not be read from or written to'
Tried restoring factory settings, won't restore.
Itunes are sitting in library but won't sync to IPOD. HELP!

You have posted in the forum for problems & questions with using the iTunes store. You should find more help in the shuffle forum.
http://discussions.apple.com/category.jspa?categoryID=199

Brand new iphone 4s won't sync with itunes. Have 10.5.3 software. have tried everything.

I have a new iphone 4s, but it is not recognized in itunes. I have downloaded lastest software, tried resetting, etc. Can anyone suggest a solution?

Hi ...
Follow the instructions here > iOS: Device not recognized in iTunes for Windows
edited by: cs

New iPod Touch won't sync with iTunes as iTunes hangs

Hello,
I got a new iPod Touch yesterday after my old iPod Video died. Brought it home, connected it and all seemed fine until iTunes (that had worked flawlessly for years) just stopped (app stops responding).
I can kill the app and restart and it just starts over again, but never gets all the way thru sync.
I looked for a newer version but says I've got the latest.
Any suggestions? Don't suppose I can sync via WiFi?
thanks,
Chris

Hey Chris, I got this off iPhonenano.net
Occasionally your iPhone or iPod touch starts syncing when you connected it to your Mac only to drop out of the sync process. Even worse, once the cycle stops, it continues every time you plug your handheld in. This fix is fairly easy, but you won't find it in iTunes. You'll know know if you are suffering from this little headache because your iPhone or iPod touch will begin the sync process, but stops unexpectedly. iTunes will display a dialog warning you that your handheld stopped communicating and the sync process was cancelled. Here's how to break the cycle so and sync as normal again:
Connect your iPhone or iPod touch to your Mac/Pc
After the sync process fails, launch iSync. You can find it in your Applications folder.
Select iSync > Preferences.
Click the Reset Sync History button.
iSync will display a dialog explaining what happens when you reset the sync history. Go ahead and click the second Reset Sync History button.
Quit iSync.
Now you should be able to sync your iPhone or iPod touch again without any hassles. Since your sync history has been reset, your first post-rest sync may take longer than you expect. Depending on how much information is stored on your handheld, that could be a few extra seconds or several minutes.
Hope this helps,
Arnie

Brand new Iphone 5c won't sync with Itunes

I am new to the Iphone.
I just bought a new iPhone 5C and wanted to sync it with my itunes library. I have hooked up the phone to the computer with the USB cable provided, and updated my itunes to most current version.
Everytime I have searched for help, the general answer is to hook up the iphone, and then choose the device under files tab. Or that the device should appear next to the tab that takes you to the itunes store. But neither of these show up as an option for me. ( I can click devices, but can't click anything after that).
Any help will be appreciated.

If you would have looked at the tech specs:
Mac system requirements
* Mac computer with USB 2.0 port
* Mac OS X v10.5.8 or later
* iTunes 9.2 or later (free download from www.itunes.com/download)
* iTunes Store account
* Internet access
This has been out since the phone was launched. Depending on your Mac it might be a $30, or a 130. best to make an appt with your local Apple store to see what can be done.
Good luck.

Brand new iPhone 4 won't sync with iTunes!!

I can see this topic has been covered several times but I haven't been able to fix this problem. Is it true that you must have iTunes 10.1 to use an iPhone 4?!?! Because I was never informed of that...sorry if I'm sounding stupid but I am brand new to mac and to the iphone and don't understand. I have read elsewhere that you only need iTunes 9.2 (which I have) but when I plug in my iphone it says I need version 10.1...and I can't get version 10.1 because I only have OS X 10.4.11...what the heck am I supposed to do? Is it true I'll have to pay an additional $130 to upgrade on top of all the money I just dropped on the phone?
Please help!

If you would have looked at the tech specs:
Mac system requirements
* Mac computer with USB 2.0 port
* Mac OS X v10.5.8 or later
* iTunes 9.2 or later (free download from www.itunes.com/download)
* iTunes Store account
* Internet access
This has been out since the phone was launched. Depending on your Mac it might be a $30, or a 130. best to make an appt with your local Apple store to see what can be done.
Good luck.

Iphone 5s won't sync with itunes on windows 8 - i can see all the tunes in there, artwork etc but they won't play

Hi
Hope one of you can help, thanks in advance.......
windows 8/iphone 5s/latest IOS
I've synced my iphone with my pc and backed up too and when i go into music on my iphone i can see all the tunes listed on there including album covers etc but when i go to play one of the tunes nothing happens or sometimes the phone goes kind of crazy and seems to scroll through every album (visually) on the phone and then stop?! still without playing any actual music?
In the apple store they told me to un-sync music and then re-sync which i did but this hasn't worked. although when i had un-synced and went into my phone to check whether music had been removed it was still there (but still didn't play as described above)
so really i want to know either 1) how to properly delete all the songs from the phone and then re-install them or 2) just get them to sync properly!
Other info - i transfered itunes to a new pc recently and up until just now, i couldn't play these tunes on itunes on my PC, they opened in some terrible microsoft thing - but i just changed the file associations inside windows and now they play great - just not on my phone as described above - maybe this has something to do with the problem?
Also, this only applies to music copied from cd-> itunes on pc 1 ->itunes on pc 2-> iphone. songs purchased from itunes store work fine
Thanks for reading

"I was thinking I would just connect my iPhone and all of my music and other stuff would transfer to the new computer. "
Not true. The music and pic sync is one way - computer to iphone. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
You really should transfer everything from the old computer, or your backup copy of your computer. Since you do not have access to the old computer, then use your backup copy of the old computer.
If for some reason you have failed to maintain a backup copy of your computer ( not good), then you would have to transfer itunes purchased as described earlier. Any other itunes content would be lost.
You can e-mail photo library pics to yourself, but they will not be of the original quality.
Before syncing, enter at least one unique contact and calendar entry on the computer. When you first sync, then you should get the option to merge the data.

Can't remember password for new ipad air. have never synced it with another computer never had the chance to use icloud. How do i get in?

Air MD792E/A, iPAD WIFI CELL 32G Space Grey
Can't remember password for new ipad air. have never synced it with another computer never had the chance to use icloud. How do i get in? Tried to sync with itunes but iTunes can't sync without a password. I cannot see summary on the side bar. How do I restore so I can restart my iPAD Air since it has relatively no history. I have not had the chance to use it yet. Finished set up to as far as the start menu.
<Personal Information Edited by Host>

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard. Computer won't even acknowledge the iPod.

New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard (10.6.8). Computer won't even acknowledge the iPod. Have restarted both, changed ports, etc. What's do I need to do?

Have you tried here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not forget the Additional Information topic.

New iPad Air won't sync with iTunes on Windows 8

Similar Messages

Maybe you are looking for