New iPad cannot get Wifi internet

I am trying to help a friend with her new iPad. She is logged into my wireless network, the same router that I am accessing this forum with, and her iPad cannot see the internet. Error messages state "You are not connected to the internet." My Mac Pro is all over the internet via the same router. What gives? The iPad sees the net just fine via LTE.

Hello Gary,
It sounds like you're not able to access the Internet on your friend's iPad using Wi-Fi. I found a couple of resources that will help troubleshoot Wi-Fi issues on the iPhone:
Joining and troubleshooting Wi-Fi networks
https://www.apple.com/support/ipad/assistant/wifi/
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Similar Messages

New iPad cannot get email to work java errors?

New iPad cannot get email to work java errors?

"Javascript" is not "java", two completely separate and different programming languages. So you are not getting "java errors". If you are using a browser to get your email then likely there is broken javascript code at the server.

New IPad cannot get camera to open

I cannot get the camera to open on my new IPad

If the Camera app isn't working properly then try closing the app completely and see if it works when you re-open it : from the home screen (i.e. not with Camera 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I installed the new 7.0 on my ipad and now I cannot get my internet connection to work. Any ideas, I have already tried rebooting but no luck. Another useless apple update that doesnt work?

I installed the new 7.0 on my ipad and now I cannot get my internet connection to work. Any ideas, I have already tried rebooting but no luck. Another useless apple update that doesnt work?

1. Turn router off for 30 seconds and on again.
2. Settings>General>Reset>Reset Network Settings.

New Ipad, cannot move past wifi page, incorrect password?

I am a first time Ipad user, bought a new Ipad for my wife. I cannot get past the connect to wi-fi page. When I click on the recognized wifi link and enter my pass word I get a message saying 'incorrect password' I have checked and rechecked my password for the router and it is correct. Do I have a bad Ipad or????

The password is usually printed on the router's label.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

How do I transfer apps to another device I have new ipad for my wife and need to put her education apps onto her new ipad

I have just purchased a new ipad for my wife. On my ipad we purchased education apps for her to use , I have placed the apps on her ipad but when we open her itunes account to sync apps the computer will remove these apps and only leave her existing apps. How do I get around this problem. I have already paid for these apps and have not exceeded my number of devices. Glenn

Try a re-download using her iPad...
http://support.apple.com/kb/HT2519
Be sure to use the Apple ID that made the Original Purchase(s)...
Also, See Here...
http://macmost.com/sharing-ios-apps-with-family.html

HT1695 I cannot get the internet to work on my ipod

I have been using my ipod to access the internet for years. i have been using a netgear router for a while. one day i came home and i could not access the internet. i have signal bars indicating internet. i can go to my router ip address with my ipod and change settings but i cannot get any internet apps to work. my ipod works fine at other places hinting that my router is to blame. all my other wireless devices work in my house so what is causing my ipod to not work. i have unplugged and reset my modem and my router. i have restarted, reset, restored with a backup and finally completely restored my ipod back to the original condition with no luck. there is something i am missing here. p[lease help me

Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data, but a reset can cure some glitches.
If this does not work, try to set it up as new device, explained in this article:
How to back up your data and set up as a new device
Don't use the backup afterwards, to rule out a software problem. If the camera is working again, restore from the backup.

I changed my gmail password after suspicious activity was detected. It works fine on my computer but my iphone 5 doesn't recognize my new password ("cannot get mail" message). I've tried changing my phone settings to the new password, but no good.

I changed my gmail password after suspicious activity was detected. It works fine on my computer but my iphone 5 doesn't recognize my new password ("cannot get mail" message). I've tried changing my phone settings to the new password, but no good.

Hello there dinadinadina,
It sounds like you have modified the password settings for your Gmail account after changing the password. Thats where I would have started too. Next I would restart the device and test it one more time, and then remove and add the account again in Settings:
Get help with Mail on iPhone, iPad, and iPod touch
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
Thank you for using Apple Support Communities.
Take care,
Sterling

HT201415 i have just updated my 3gs iphone to ios 6 and now cannot get the internet on, any sugestions

i have just updated my 3gs iphone and now i cannot get any internet ,any sugestions ..

Are you unable to access the Internet via wifi, or cellular? What troubleshooting have you done. Check the manual for the troubleshooting proceedures, power off/on, reset, restore. http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

Brand new ipad 2 64gb wifi wont turn on

Hi Guys,
I just bought a new Ipad 2 64gb Wifi, unboxed the ipad but i wasnt getting the cable to connect it to the itunes screen so I tried to charge it with the wall charger and with the usb but nothing seemed to work, charger and ipad went hot as when you usual charge the devices as i have also an ipad 2 16gb, i have been not able to turn it on, the screen is completely black and the computer is not detecting it.
Tried so far:
Updated Itunes to lastest version
Power button for 5 seconds
Reset mode (power and home for 15 seconds), no apple logo was shown.
Tried other cables none of them are working.
Tried DFU mode and tried a restore but itunes is not detecting the Ipad
I will be going next week to an apple store, but i want it to first give it the try here.
Thanks for any help you can provide.

Have you tried resetting network settings: Settings>General>Reset>Reset Network Settings?
You will have to re-enter your passwords since keychain items are only restored to the same device:
"The keychain can only be restored from backup to the same iPad. If you are restoring to a new device, you will need to fill in these passwords again.)"
From:
http://support.apple.com/kb/HT4079

I just bought an new ipad mini with wifi and cellular. Is there any way to send text messages to people and contacts that do not have iphones such as friends with blackberrys or a samsung galaxy smartphone.

I just bought an new ipad mini with wifi and cellular. Is there any way to send text messages to people and contacts that do not have iphones such as friends with blackberrys or a samsung galaxy smartphone from this ipad. Everytime I try to send a message to a person that does not have an Apple product ( Iphone or Ipad ) it comes up saying contact is not registered for iMessage and wont send it. I can only send them a message from my iPhone 4 instead. Do I have to install a new App from the App store to send these non iMessage cell users a message?

FYI
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

I have a seal pack ipad mini 1 wifi and i want to upgrade to ipad mini 2 retinal display wifi is this possible , that apple take my ipad 1 wifi back and give to me new ipad retinal display wifi ,

i have a seal pack ipad mini 1 wifi and i want to upgrade to ipad mini 2 retinal display wifi is this possible , that apple take my ipad 1 wifi back and give to me new ipad retinal display wifi , i live in india, bhopal city

Your only option is to sell the iPad and then buy the new one.
 Cheers, Tom

Since upgrading my iPhone 5 to ios 7, I cannot get the internet, email to work on 3g. I get the message ""could not activate mobile data network. You are not subscribed to a mobile data service". How do I fix it?

Since upgrading my iPhone 5 to ios 7, I cannot get the internet, email to work on 3g. I get the message ""could not activate mobile data network. You are not subscribed to a mobile data service". How do I fix it?
I've contacted o2, tried all of their suggested updates and changes, reset my phone 3 times and still no luck.
Any help appreciated.
Thanks,
Louisa

Hi, l have the same problem, were you able to resolve?

How to know that my new ipad specification is wifi+4g?

How to know that my new ipad specification is wifi+4g?

Check the model number on the back of the iPad
Apple iPad Wi-Fi (Original) 16, 32, 64 GB
The wi-fi only iPad configurations are assigned model number A1219.
MB292LL/A is the order number for the 16 GB configuration. The 32 GB configuration is assigned MB293LL/A and the 64 GB configuration is assigned MB294LL/A.
Apple iPad Wi-Fi/3G/GPS (Original) 16, 32, 64 GB
The Wi-Fi/3G/A-GPS iPad configurations are assigned model number A1337.
MC349LL/A is the order number for the 16 GB configuration. The 32 GB configuration is assigned MC496LL/A and the 64 GB configuration is assigned MC497LL/A.
Apple iPad 2 (Wi-Fi Only) 16, 32, 64 GB
The wi-fi only iPad 2 configurations are assigned model number A1395.
MC769LL/A is the original order number for the 16 GB configuration in black. The 32 GB configuration in black is assigned MC770LL/A and the 64 GB configuration in black is assigned MC916LL/A. The original 16 GB, 32 GB and 64 GB configurations in white are assigned MC979LL/A, MC980LL/A, and MC981LL/A, respectively. On March 7, 2012, Apple discontinued the 32 GB and 64 GB configurations and assigned new order numbers of MC954LL/A and MC989LL/A for the black and white 16 GB configurations, respectively.
Apple iPad 2 (Wi-Fi/GSM/GPS AT&T) 16, 32, 64 GB
The Wi-Fi/GSM/GPS iPad 2 configurations are assigned model number A1396.
MC773LL/A is the original order number for the 16 GB configuration in black. The 32 GB configuration in black is assigned MC774LL/A and the 64 GB configuration in black is assigned MC775LL/A. The original 16 GB, 32 GB and 64 GB configurations in white are assigned MC982LL/A, MC983LL/A, and MC984LL/A, respectively. On March 7, 2012, Apple discontinued the 32 GB and 64 GB configurations and assigned new order numbers of MC957LL/A and MC992LL/A for the black and white 16 GB configurations, respectively.
Apple iPad 2 (Wi-Fi/CDMA/GPS Verizon) 16, 32, 64 GB
The Wi-Fi/CDMA/GPS iPad 2 configurations are assigned model number A1397.
MC755LL/A is the original order number for the 16 GB configuration in black. The 32 GB configuration in black is assigned MC763LL/A and the 64 GB configuration in black is assigned MC764LL/A. The original 16 GB, 32 GB and 64 GB configurations in white are assigned MC985LL/A, MC986LL/A, and MC987LL/A, respectively. On March 7, 2012, Apple discontinued the 32 GB and 64 GB configurations and assigned new order numbers of MC755LL/A and MC985LL/A for the black and white 16 GB configurations, respectively.
Apple iPad 3rd Gen (Wi-Fi Only) 16, 32, 64 GB
The Wi-Fi Only iPad 3 configurations are assigned model number A1416
MC705LL/A refers to the 16 GB configuration in black. The 32 GB and 64 GB configurations in black are MC706LL/A and MC707LL/A, respectively. The 16 GB, 32 GB and 64 GB configurations in white are MD328LL/A, MD329LL/A, and MD330LL/A, respectively.
Apple iPad 3rd Gen (Wi-Fi/4G LTE AT&T/GPS) 16, 32, 64 GB
The Wi-Fi/4G LTE AT&T/GPS iPad 3 configurations are assigned model number A1430
MD366LL/A refers to the 16 GB configuration in black. The 32 GB and 64 GB configurations in black are MD367LL/A and MD368LL/A, respectively. The 16 GB, 32 GB and 64 GB configurations in white are MD369LL/A, MD370LL/A and MD371LL/A, respectively
Apple iPad 3rd Gen (Wi-Fi/4G LTE Verizon/GPS) 16, 32, 64 GB
The Wi-Fi/4G LTE Verizon/GPS iPad 3 configurations are assigned model number A1403
MC733LL/A refers to the 16 GB configuration in black. The 32 GB and 64 GB configurations in black are MC744LL/A and MC756LL/A, respectively. The 16 GB, 32 GB and 64 GB configurations in white are MD363LL/A, MD364LL/A, and MD365LL/A, respectively.

Can anybody help me setting up my new IPad I getting Germany language on my app store application.?.... I change the language option un the setup but it's still in German.

Can anybody help me setting up my new IPad I getting Germany language on my app store application.?.... I change the language option on the setup but it's still in German.

Are you in Germany when connecting to the App store? How long has it been doing this?

New iPad cannot get Wifi internet

Similar Messages

Maybe you are looking for