New iPad mini dropped LCD display broken best way to handle it?

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

Similar Messages

New ipad mini with retina display 128gb performance poor

i just bought my new ipad mini with retina display 128gb, but i after i tried to run in for some apps, i found out the performance is very poor, and i just wondering izzit im the only one who had this problem which i get the lousy ipad mini or every one else who bought the ipad mini 2 got this problem?? My game apps list like below. the game will lag 1 second sometimes: anomaly 1, anomaly korea, minigore 2. And when i run anomaly 2, it's lag like the old device >_< (p/s when i run anomaly 2 on my ipad 2, it run smooth than my ipad mini 2 ) so izzit other got the problem like me?

Well I don't think is the app problem, since yesterday I already called my country apple customer centre, they told me to reset all setting for my device, the problem is then solve, my anomaly 2 not even lag anymore, and they call me observe 24 hours see how the device work. At first the device work well and no lag anymore for my other game and anomaly 2 too, but after a night, this morning when I wake up, the problem is occurring again, my anomaly 2 is lag as before >_< so I make a call and they call me to restore factory setting, then after restore, the problem solve again , but still I had to observe few more days, if same thing happen again, then they will call me send back my ipad to give them double check and if the device got problem , they promised me will exchange the new one for me ~ will keep update see how after a few day~

Hi i recently buy an ipad mini 4g lte 32gb but a new ipad mini with retina display is coming i can change it for the new ipad mini in a apple store

the question is
we can take my ipad mini 32 gb lte i buyed with free contract on att and give me the new ipad mini with retina display with how much difference please
help me

I'm sorry but this would be down to Apple, you'd have to ask them directly.
Regards,
Steve

Will the new iPad Mini with Retina Display fit into the older iPad Mini case? (Will it be the same size?)

I am planning to purchase the new iPad Mini with Retina Display when it comes out this month. I am curious to know whether it will fit into the older iPad Mini cases that are currently available. I wasn't sure whether I should go ahead and buy a case, or if I should wait due to a size difference. Thanks!

crh24 wrote:
WWWP wrote:
The old iPad mini case will fit new iPad mini. However, the new iPad mini has 2 microphones and the 2nd microphone located on the back. (old iPad mini only had 1 microphone). That means, the old case will cover the 2nd microphone.
The 'old' case will cover the rear microphone, but the new and currently sold iPad mini smart case has the cutout for the rear microphone. It can clearly be seen on mini Smart Case photo.
I had a black mini SmartCase on order at the time I posted the above. Although my mini-retina won't arrive for a couple of weeks the case arrived today. I has the cutout for the rear microphone just as shown in the images on the Apple Store.

Had problem w/ new iPad mini w/retina display. Could never get it to stay connected on a consistent basis to my ATT Netgear wireless. Does anyone have a solution?

Had problem with new iPad mini with retina connecting to my ATT net gear modem. Finally gave up and exchanged it for new air. Have had no problems with air connection. Has anyone had mini issues with ATT?

I too have experienced this issue over the past two days... I have a 16gb ipad mini retina, for reference. I bought the device one week ago, and had not experience any issues at all until bringing my device to work. I logged into my work's enterprise level wireless network both yesterday and today, maintained normal wifi capabilities for 2-4 hours each day, and was then randomly dropped, both days. I tried hard resets, resetting my network settings, airplane mode, etc. Nothing has worked. I am still offline on my ipad mini retina.
My iPhone 5 is sitting right next to my iPad mini retina. The iPhone is currently connected to the same very network, and has been for the past two years. I have never lost connection on my iPhone's wifi, just my iPad mini retina.
This must be some kind of bug, as it does not sound like a hardware nor network issue.
Hopefully they fix this in 7.1.

Does the new smart case of the new ipad mini with retina display fits on the ipad mini 1st generation?

Because the ipad mini 1g is 7,2mm and the ipad mini retina display is 7,5mm thick,

If you have a retailer near you, take your iPad in. Often they will let you try the case on before you buy it.
If the case is a slip case or a silicone one you might have better luck than a hard plastic one.

TS3274 I have a new iPad mini w/retina display. Recently, the screen flickered with red lines across the entire screen. Anyway, the screen eventually went black. Now it does't work. Anyone have any suggestions?

My screen just went haywire. The screen flickered with red strips vertically. I thought it was part of the game I was operating until the screen went black and a white strip illiminated at the top. I tried turning teh system off, but it would not allow me to turn it off. After about 5 minutes, I was able to turn it off. Anyone have this occur? The Ipad mini appears to be ok now.

I Also have this problem!!
In my situation, the screen simply started exhibiting the same symptoms a few weeks ago (early February) for no apparent reason. At first I thought the screen was dead, but discovered the heat solution by accident. Now I turn it on and keep it from going to sleep until I go to bed. Thank goodness the battery is still awesome on this thing.
I bought it new and still has the original screen, I keep it at home (never below 62 degrees). Coincidentally, this happened a day or two after the expiration of the warranty!! Any help figuring this one out would be eternally appreciated.
iPad mini retina Wi-Fi, iOS 8.1.3

Best way to save and view raw files while traveling. I have dropbox but new ipad user and not sure of best way.

What is the best way to save photos when shooting RAW while traveling. Would like to save raw files but also view and email from iPad. I also have dropbox. Will be in Europe next spring.

Unfortunately, the playback of non-iOS-native video formats (everything except mov / mp4 / m4v) is horrible through Apple TV and it, because of the inherent speed restrictions of Wi-Fi, can't be helped other than:
- pre-converting your video files to mov / mp4 / m4v before playing them. (THis is the best solution.) For this, you will want to use the absolutely best and fastest video converter, the free(!!!) HandBrake. Don't ever think of paying any money for any video converter - most other titles are way inferior to HandBrake. (See http://www.iphonelife.com/blog/87/benchmark-excellent-multimedia-converter-handb rake-vs-commercial-apps for more info on this q.)
- using a VGA or HDMI adapter and connecting your TV directly to the iPad.
In the thread at https://discussions.apple.com/message/18697551?ac_cid=sa123456#18697551 , we've also discussed this problem (AirPlay vs. cabled playback)

IPad Mini with Retina Display

I bought a new iPad Mini with Retina Display and the only charger that seems to work is the one it came with. Any other lightning chargers I have bought (including a 30 pin to 8 pin connector) won't charge. Not only is it annoying to have a 3ft cable to charge, but it's annoying to have only one cord.
Does anyone know why the other chargers won't work?

The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

ITunes Match - attempts to turn on for new iPad Mini result in dreaded Transfer message

Let me start by saying that I did search these forums for an exact match to my issue, but did not find anything acceptable.
First, let me be clear, this is a brand new iPad Mini w/Retina Display. It's replacing my wife's older iPad 3rd Gen device. We restored it via iCloud with my wife's Apple ID. This same id is what is entered in the iCloud settings on the new device. iCloud Keychain and Find my iPhone are both on and associated with this same Apple ID.
However, for iTunes and App Store purchases, we are using a different Apple ID (mine), which is the same id we used on the prior device for iTunes and App purchases (mirrored settings). For all intents and purposes, the two device are configured identically (iCloud - her id, iTunes and App purchase - my id). We are able to download updates, buy new apps, etc. And, during the restore, all apps were re-installed using my id. This is normal, and the second scenario described on Apple's support web site page for iTunes Match (using different Apple IDs for iCloud and iTunes Match). Also, just to note that iTunes Match was enable on the old iPad.
The fact that new iPad is configured for iTunes and App store purchases with my ID, I would think that turning on iTunes Match would be as simple as toggling the switch from off to on. And, at first, it does. I get the usually warning about erasing the iTunes libarary and I click ok. But a few seconds later I get the dreaded Apple ID transfer message for iTunes Match to work, the whole 90 day timer thing, etc. You can either cancel the operation or Transfer. So, my question is as follows:
Why would I need to transfer the device to the iTunes and App purchases Apple ID for the iTunes to work, if it's already configured to use that same id for iTunes? The last thing I want to do is transfer the device (iCloud) Apple ID to mine just to turn on iTunes Match. Makes no sense.
And, just as an fyi, I've check all the limits (10 total computers and ios devices) for iTunes match, and I'm well below that limit. I see no reason why enabling iTunes Match would require me to transfer the entrie device to the iTunes and App associated Apple ID.
Anyway? At least explain to me that if I hit Transfer, all it will do is allow iTunes Match to work and not effect the iCloud Apple ID setup?

Stuart Levine wrote:
Anyway? At least explain to me that if I hit Transfer, all it will do is allow iTunes Match to work and not effect the iCloud Apple ID setup?
This is correct. iTunes Match and iCloud are separate services and do not depend on one another. You can have distinct Apple IDs for each one.

Is an iPad mini with retina display the complete same size as an iPad mini without retina display?

I'm trying to find a good sleeve for my new Ipad mini (with retina display), but keep coming across two options.
1) Sleeve for iPad mini with retina display
2) Sleeve for iPad mini
Is there a difference in size? I'm mainly asking as I've found one I would like, but it doesn't mention the retina display..
Hope someone out there has an answer to my question.
Thanks,
Kat

There is a .3mm difference in depth.
http://www.apple.com/ipad/compare/

IPad Mini with Retina Display 128gb speed

Hi there!
I have just gotten my new iPad Mini with Retina Display 128gb a couple of days ago. I wanted to know does the capacity affects the performance or speed of the iPad Mini? Meaning is 128gb speed is slower than 64gb one? Your thoughts are deeply appreciated!

Well I don't think is the app problem, since yesterday I already called my country apple customer centre, they told me to reset all setting for my device, the problem is then solve, my anomaly 2 not even lag anymore, and they call me observe 24 hours see how the device work. At first the device work well and no lag anymore for my other game and anomaly 2 too, but after a night, this morning when I wake up, the problem is occurring again, my anomaly 2 is lag as before >_< so I make a call and they call me to restore factory setting, then after restore, the problem solve again , but still I had to observe few more days, if same thing happen again, then they will call me send back my ipad to give them double check and if the device got problem , they promised me will exchange the new one for me ~ will keep update see how after a few day~

IPad mini with retina display flickering screen

I just received my brand new iPad mini with retina display yesterday and today the screen started flickering and would not stop. I've powered it off and did a hard reset..the flickering will not go away. I even completely erased everything off the iPad and reset it using the settings menu. The flickering is still showing on the opening hello screen. Any ideas why this is happening?

I'm having a similar problem as "nickyizdal" and went through the same scenario, as far as erasing everything. Unfortunately, I have gotten this ipad mini a few months now...not sure if updating it to IOS 8.1.3 had anything to do with it, but this issue happened a few days after that update.
Any help would be appreciated. Thx.

Ipad Mini w/Retina Display - Question -

Recently purchased the new iPad Mini w/Retina Display for teaching/education purposes. I want to use it with a ViewSonic VGA Projector to make use of my purchased iTunes content. (please note not yelling here, just trying to highlight my question) WHAT CONNECTOR DO I USE TO VIEW ITUNES PURCHASED CONTENT VIA A VGA PROJECTOR??? - I know everyone is disgusted with many of the Apple connectors that they offer which does the trick for displaying YouTube or NetFlix content or KeyNote Presentation info, but I need to view my legally purchased iTunes HD content - The error message that I get is as follows - "The Connected Display is NOT authorized to play protected movies" - yet, I purchased these movies? so what is up with that? I want to know what connector I can buy that gets around this issue. Thank you.
AND if there isn't a connector available then how to I get around it, because there is always a way... Thank you.

A mini-education:
GPS signals are separate from and completely unrelated to both the Internet and the cellular telephone network. GPS signals come directly from the GPS satellites. They provide signals that allow GPS receivers to calculate latitude and longitude information. Map software then takes that latitude/longitude info and converts it to land mass, roads, bridges, highways, buildings, etc. Navigation software is "map software on steroids." It goes one step further in that it provides real-time directions to enable you to reach a desired destination.
Most navigation software stores the maps right in the iPad/iPod/iPhone but a disadvantage is that the maps must be periodically updated (perhaps once/year). The Internet is not required to use the system but it is required to update the maps.
Some navigation software gets the maps from the Internet and requires an Internet connection to function but an advantage is that the maps are always up-to-date.
The WiFi+3G/4G iPad and the iPhone both have a GPS receiver. The WiFi-only iPad and the iPod do not and these devices require an accessory.

IPad Mini with Retina display with intermittent airplay connectivity

I have the new Ipad Mini with Retina display. My airplay on it worked flawless for the first two days and then there was an update for 7.0.4 and now it works intermittently. I have verified the wireless connection, updates and made sure that APTV2 is ON and connected to the same wireless. Is there something else I am missing ? I have also verified my router settings.
Thanks!

YOu can thx Apple for ios8, the most bugged soft in history.

New iPad mini dropped LCD display broken best way to handle it?

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