New iPad not eligible for update

When I try to update the ios I get an error message that my new iPad is not eligible to update to iOS 5.1.1. I have tried all the suggested remedies ... any ideas?

I have tried all of the suggested remedies and still strike out. When I go to /private/etc then hosts I see that there is no hashtag in front of the ip address second from bottom 74.208.10.249 gs.apple.com When I attempt to modify it by copying it on the desktop, putting the hashtag and then when I attempt to replace through authentication I get the message that I cannot complete the operation becasue the file hosts is in use. So, I am stuck again. Any other suggestions?

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IPad not eligible for requested build

Dear apple support users,
I'm dealing with the following problem on my iPad, and though I already searched the entire internet for help, the problem is still not fixed.
A few months ago, the 4.2 GM version was released for developers, and because I wasn't able to wait for the official release i manually installed this 4.2GM version by manual downloading and option-click restore. This way I was able to manually select my update file.
Now, as 4.3 is already released for a few months of time, iTunes keeps showing me the message "This iPad (Name of iPad) is up to date", while it is still 4.2GM so not up to date.
I figured that the only way to solve this problem is manually installing the 4.3 update, so after a few Google-searches I was able to download the iOS update manually. I tried the option-click restore for a few times, and my iTunes tells me that "This iPad is not eligible for the requested build". Also when I try to option-click update, the same error is displayed.
The hosts file is untouched, and I checked the entries in this file. There are no entries concerning any apple websites. The device has no jailbreaking history and I've never used any hacking software like TinyUmbrella.
Can some of you please help me with my problem?
Thanks!

Dear Merlin37,
As already mentioned in my first posting in this thread, the hosts file is untouched. When I received your reply I double-checked and there are no entries containing gs.apple.com.
So unfortunately your reply didn't help much. I've already checked the forum posts you're referring to.
Does somebody know other causes of this error?

Can't update iPod or iPad, not Eligible for the Requested built

Can anyone tell me what could be wrong

See if this troubleshooting page helps you fix it : http://support.apple.com/kb/ts4451

Need a new phone, not eligible for upgrade.

My phone is horribly cracked and now the calibration is off. I need a new phone until I am available for an upgrade. Is there any way of buying another 5 for the meantime without entering into a new 2 year contract? I just need one for a couple of months until I am eligible.

You could get an out of warranty replacement as your device is damaged. It will cost you money but not as much as a new phone.
In US $269 + tax for an iphone 5 identical to donor

Problem with IPad , did an update as requested now it does nothing, but display a graphic that shows I should connect to ITunes . So I connect it to my IMac run ITunes nothing happens. Try restore pop up says not eligible for restore.

Wow what a pile of crap you must wade through to ask a question .
Ok so the problem is I did an update on my IPad and now it does nothing but show a graphic showing the power cable connecting to ITunes
So I connect iPad to my IMac and prompt iTunes nothing happens. So I try sinc nothing happens.
So I try restore and the popup says I am not eligible for restore.
What is going on with this stupid machine

Machines are incapable of being stupid. Not so of their operators.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Can not update my ipad 1 - This device is not eligible for the requested build:

I had been trying to update my Ipad from IOS 4.3 to 4.3.3 but I can not update it I keep getting the message
This device is not eligible for the requested build:
I read the trouble shooting page and it I had done all the steps mentioned there but still does not work.
I am using Itunes 10.3.1 on a Macbook
If somebody can help or give some tips will be great

Your error with suggested fixes is discussed in these two links.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/ts1275
Is your iTunes version 10.5?
Try this - Disable your firewall and anitvirus software temporarily. Then download and install the iOS update.
 Cheers, Tom

My iPad is eligible for an IOS Update, but I do not have sufficient storage. Can I delete or remove the update?

My iPad is eligible for an IOS 7.1.1. Update, but I do not have sufficient storage. Is there a way around this? Or...should I try and delete the update?

Have you tried connecting to iTunes and Check for Updates (tap to enlarge image)

I try to update my iPod. " not eligible for the requested build"

I try to update my ipod touch and it says that it isnt eligible for the requested build

This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Above from:
http://support.apple.com/kb/TS3694

Ipad2 wont update, not eligible for requested build

Hello there, neither of my two ipads will update and both get the same error message: that they are not eligible.... Neither ipad has been tampered with.
im running itunes 10.2.2 and my OSX is 10.6.7
Any help is appreciated
Thanks in advance
Marc

This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Above from:
http://support.apple.com/kb/TS3694

IPod not updating: Not eligible for requested build?

On plugging in my iPod Touch (4th Generation) it comes up "This iPod is not eligable for the requested build" aftering the backing up and verifying sequence.
Now, since attempting to update to iOS5, I can't restore to an earlier version because it's just.. caput.
On doing a direct file update, I get 3002 Error.

This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes.
Above from:
http://support.apple.com/kb/TS3694

Iphone5 IOS7 update problem, build A1429, running IOS6.0 "not eligible for requested build"

Bought the Phone from Apple in NL, never been jailbroken.
Running IOS6, but am in UK.. Always have some issues with the app store because I'm listed in UK, dont know why.. But guessing its same as when i want to buy someone a gift card through itunes it says in the small pro=int that it can only be used in the UK Itunes store..
But my problem is that it keeps saying that my phone is not eligible for the requested build, and im not sure why..
can anyone tell me why?
thanks.

This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Above from:
http://support.apple.com/kb/TS3694

Hi my iPhone is a 3GS and I've tried now to update it for 4.3.5 to 5.0.1 but when its done downloading it comes up with your iPhone is not eligible for this build (i think this is the error message) i need help

plz help me guys

Most often due two one of the following.
1 Install current version of iTunes, older Macintosh Systems will not support current version of iTunes, make sure you have current version of iTunes.
Or
2 Your computer Hosts file is blocking Apple from communicating with iTunes. To determine this, search Hosts on computer, then open Hosts file with a word processor. If the Hosts file contains this, gs.apple.com it is blocking Apple. This line with its number must be inactivated (removing it works). A stock Hosts file does not contain this or block Apple.
Here is Apple information on this problem:
"This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw."

IOS 5.0.1 update on an iPhone 4S: "not eligible for the requested build"???

I just connected my iPhone 4S to iTunes and clicked "update". It downloaded the update (took about 10 minutes), and then reports: "The iPhone could not be updated. This device isn't eligible for the requested build."
I thought the iPhone 4S was the main target audience for this update? (though actually, I haven't had battery life issues with 5.0 on my iPhone, by my iPad 1 has had the auto time zone problem from the moment I updated— so I'm actually hoping for it more for the iPad than the iPhone...)
Is there something else coming eventually for the 4S ??

Over the air worked for the iPhone— but why shouldn't the iTunes update work, too?
I get the same error (not eligible) for my iPad 1 in iTunes, but I can't seem to do an over the air update on that one, because after downloading, it just says "Software Update Failed: An error occurred downloading iOS 5.0.1". I don't know if there are different servers for iPads vs iPhones, but I guess I'll just wait and try the iPad later. (ironically, it was only the iPad, not the iPhone, that had any battery issues with iOS5, due to the auto time zone thing. The iPhone was fine, so the update was less urgent for it anyway...)
Anyway, that's now an iPad problem, not an iPhone problem!

Problem updating IPAD with itunes: "this device is not eligible", Problem updating IPAD with itunes: "this device is not eligible"

Dear All,
I have tried to update my ipad from ios 4.2.1 to ios 4.3.3 but this time itunes return me an error: "this device is not eligible". Now my ipad is not working (black screen, always in DFU mode).
My mac is up to date (same for itunes)
have you ever have this error ? How can I do to update to io 4.3.3 ?
Thanks for your answers.

I also have the same problem. I updated the iTunes and I get the same message when updating my iPad2.
"This device is not eligible for the requested build". This message appeared on two separate update attempts.
What is to be done?
Thanks for any yips.
I could leave it alone since the iPad seems to be working fine and perhaps should wait for the next iOS update
rkw

"Ipad could not be restored. The device is not eligible for the requested build"

Tried to update ipad to 7.12 it only says "Ipad could not be restored. The device is not eligible for the requested build". Also tried to restore it to the old version but says the same thing. Please need help

If you tried to restore the old version I assume that your iPad was jailbroken. If my assumption is incorrect, please forgive me for jumping to conclusions. If it wasn't jailbroke, maybe this will help.
Error 3194, Error 17, or "This device isn't eligible for the requested build"

New iPad not eligible for update

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