New iPad shows mime attachment

We got a new iPad 4th gen for our office. After setting up its Mail account, I sent an email to the account from my office's Outlook account that has a JPEG attachment. When the email arrived, the image was neither the image or a JPEG icon; instead it was an Mime-Attachment icon and could not be opened directly.
Sending the same email to my personal iPad 3rd gen shows the attached image as the image and can be pressed for the contextual menu (Mail, Twitter, FB, Print, etc.) action.
For the life of me, I cannot determine what setting is different between the 2 iPads that would cause the new one to not show the image, but the older iPad to show it.
Any ideas out there?

Quit mail and reopen it?
Restart the iPad?
Worst-case scenario - restore it?

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