New iPad, side switch failure?

About 1-2 days ago, I started having problem with the side switch, I am no longer able to unmute or unlock rotation by using side switch.
If I choose side switch to Mute, no matter how I toggle switch button, it stays at Mute status, no system sound, no lock sound, no keyboard sound, no notification sound, no game sound... but Video/Music/YouTube are OK.
If I choose side switch to Rotation Lock, no matter how I toggle switch button, the "Rotation Lock" icon always appears in status bar.
Usually when you toggle side switch button, the screen will show a big icon to tell it is now muted/unmuted, or rotation locked/unlocked, but now the big icon does not appear any more.
Looks like my iPad sets side switch's default as Mute & Rotation Lock, and does NOT allow to change from the hardware button.
I tried reboot, reset all settings, restore as a new iPad, nothing worked.
Does that look like a hardware failure?

Hey,
If it's still an issue after a restore, then it most likely is a hardware problem which you can't fix yourself.
Replacements can be refurbished, but you won't be able to tell the difference. If it's not 'as new' they'll replcae it again for you! Even so, if you ask nicely, they may offer you a new one!
Restoring from a backup does take a long time, and I fully understand that the drive to the store is a long way, but there's really not much else you can do. Make it a day out, go shopping while you're there, find a restaurant for some lunch, and then that 1 1/2 hour journey won't seem to pointless!
Sorry about your troubles, I wish I could do more.
Have a great day, and let me know if you have any more questions.
Nathan

Similar Messages

New Ipad suddenly switches to foreign language

I just purchased the New Ipad yesterday, and it looks like I will have to go through the trouble of getting another one. I have done EVERYTHING. I have contacted support and reconfigured the entire system, and the problem remains. When I try to get an app, the language for the app store, game center, etc. changes to german (some things are still english, and some german...seems random), and there is no way to switch it back without hooking the device to my computer and pretty much wiping out the entire system and starting fresh (a good 2 hour process), just to have it happen AGAIN. This Ipad was purchased for my speech-impaired father, and we got the Ipad for it's "easy" configuration and app selection (for assistive speech apps). That is the only reason we got it, and we can't even use it for that one reason. On top of this, the apps will not even download (though that could be because all the confirmation boxes suddenly switch to a language I cannot read). This is ridiculous. This is the first apple product we have purchased, and we are far from impressed. I really want to smash it because it is worthless. Is anyone else having this kind of problem? I know I am a new apple user, but I am not stupid...even the technical person from apple support told me if the reconfiguration didn't work I'd have to get a new one. What a hassle!

iOS: How to change the language when it's set to one you don't understand
http://support.apple.com/kb/HT2371
Try this again - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
You may have to restore.
Restoring iOS software
http://support.apple.com/kb/ht1414http://support.apple.com/kb/ht1414
 Cheers, Tom

How do I set up iCloud on my New iPad without switching my iMac mobile me account to iCloud?

When I attempt to set up iCloud on my new iPad it asks me to switch my mobile me account to iCloud, but I can't - my iMac is dead (one of the reasons I bought the iPad!!).

MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime
If you also want seperate Contacts and some other things:
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.

New iPad Verizon Hotspot Failure/Solution - Tech Support Please Verify

Potential Problem:
Upon initiating the New iPad's Verizon Hotspot, other devices initially see the iPad's SSID, then you receive an "Unable to join..." message and/or the SSID disappears, never to be seen by devices that you are attempting to connect to the iPad.
Apparent Cause:
The characters used to name your iPad are the default, unchangeable characters used to name your iPad's Verizon Hotspot's SSID (the network name).
You cannot change the SSID, unless you change the name of your iPad.
Apparently, when it comes to naming the SSID, certain characters, maybe including spaces, are not allowed and subsequently corrupt any connection.
In my case, my iPad's name, and therefore it's SSID had a space and an apostrophe in it, one or both of which (probably the apostrophe), would not allow proper broadcasting of the SSID and the connection to the hotspot.
Preliminary Solution:
ename your iPad using alphanumeric characters without spaces or special characters; stick with letters and numbers.
To rename your iPad, connect it to iTunes, and before doing anything, allow it to sync.
Then, with the iPad's name showing in the left-hand column of iTunes, double click it's name, which will allow you to rename the iPad.
Reboot the iPad, and hopefully, the hotspot SSID, which is your iPad's new name, will reappear among the visible networks on your other wireless devices.
Apple Tech Support should verify this problem/solution, then provide guidance as to allowable naming conventions that won't trip up the hotspot.

Having the same issue...
After I get the "unable to join" message on my laptop, I turn off, then back on the Person Hotspot and then the second attempt to join from my laptop works...
I did rename my ipad, however i didn't use special characters or spaces... maybe just renaming is causing problems?
It's stupid that you can't use your own sid!
I really hate these crazy issues. Why can't it just work!

IPad Mini Side-Switch Lock Always-Active Bug

Hi,
I have an iPad mini that behaved perfectly until around the time I upgraded to 7.0.6, when it starting making me choose between Mute or Landscape mode.
If my iPad side switch is set to control the Mute option in settings, when I try to play audio the iPad is always silent. If I use the volume rocker the indicator shows the volume changeable from minimum to maximum, but no sound occurs when playing audio of any kind.
I can swap the side switch lock between active and disabled, and the mute indicator comes and goes, but still no audio in either side switch state.
If I set the side switch in Settings to control the Lock Rotation instead and restart the iPad, I don't have any problems with audio, but my iPad mini becomes locked in landscape mode.
If I swap the side switch lock between active and disabled, the locked and unlocked orientation icons appear, but the screen stays locked in landscape.
I don't want to reset the iPad as I have apps on there that are since discontinued, so are there any other options/fixes available? Or Is anyone else experiencing this bug?

I didn't say a restore, which reloads a fresh copy of iOS. I said a reset which does not remove any data or apps. It's equivalent to power cycling your iPad - a reboot.
That said, you should always download copies of your apps to a computer and keep them for just the situation you described.

How do I name the IP address for my new iPad?

I have six 'wireless clients' on my AirPort Extreme. The first five are identified by name, i.e. GJ's iphone, GJ's Mac Mini, etc. However, my new iPad does not show a name but just the IP Address of 10.0.1.5. My new iPad does have a name but for some reason does not show up. What should I try.
Thanks.

Unfortunately, the Client ID display does not always work correctly on all devices.
Soon, you may notice that other items that were previously displayed with the Client ID may now display just as an IP address......and your new iPad may "switch" from the previous IP address display to the Client ID display.
Then, things may change around again in a week or two. It's a bug that hopefully Apple will fix on the next firmware update.

How do I clear the download folder in my new iPad?

I have somehow accumulated about 300 songs that display a download error message, tap to retry. The songs are, in fact, on my IPad. How do I clear the download folder of all of these messages that will not go away?

Unfortunately, the Client ID display does not always work correctly on all devices.
Soon, you may notice that other items that were previously displayed with the Client ID may now display just as an IP address......and your new iPad may "switch" from the previous IP address display to the Client ID display.
Then, things may change around again in a week or two. It's a bug that hopefully Apple will fix on the next firmware update.

New ipad air not connect to my home wifi (it is working). switched on select country, language and invited to select wifi via password - join lights up - 'joining' - message can't join / dismiss

New ipad air
home wifi working
Switch on - select langauge / country
home wifi on list
password in - Join illuminates - seems to be connecting then - message - 'cant connect - dismiss'
I have turned internet connection off + on no difference
Can any one help?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have an iPad 1st generation that no longer has working volume buttons but every once in a while the sound turns on. So I know the speakers still work. I have tried resetting all settings and made sure that my side switch was auto lock not auto mute.

I have an iPad 1st generation that no longer has working volume buttons but every once in a while the sound turns on. So I know the speakers still work. I have tried resetting all settings and made sure that my side switch was auto lock not auto mute. I have tried the mystical swiping upward on the screen with 4 fingers to get some special sound menu (which I never succeeded in getting). My headphone jack doesn't work all the time either so some times my kids can hear their games and sometimes they can't. I am super frustrated at this point. So any suggestions would be great. Am I missing something basic or do we just have a soundless iPad now?

http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
 Cheers, Tom

HT204266 My new iPad, when I try to get something from the Apple Store it tells me that My account isnot vlaid for use inthe U.S.store. And to switch to the Australian store before purchasing, how do I do this?

My new iPad, when I try to get something from the Apple Store it tells me that My account i snot vlaid for use in the U.S.store. And to switch to the Australian store before purchasing, how do I do this? I am in Australia?

There are instructions on this page for creating an account without a credit card : http://support.apple.com/kb/HT2534
You can download a copy of the iPad manual from here : http://support.apple.com/manuals/ipad/

Broken lock switch on new iPad air

Has anyone else experienced problems with the lock switch that controls the landscape and portrait orientation on the iPad air? Bought 128 gig. New iPad air and the switch broke after a few days. To make it worse I took it to the Genius Bar and they verified it was broken and have been waiting two days for a replacement. My husband bought one too and his has been fine. Based on the price, I'm a little frustrated with the quality issue but maybe it is an isolated case.

I don't see many complaints here or online so probably isolated. Besides, it sounds like the issue is already resolved since they are giving you a new iPad.

TS3274 My ipad wont switch on when i hold both buttons down. I have tried charging and nothing happens. Ive only had it from brand new for 1 month

My ipad wont switch on when i hold both buttons down. I have tried charging and nothing happens. Ive only had it from brand new for 1 month

Hi there tjgem1982,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W.

My ipad 2 won't rotate. i tried reseting it severally my "Use Side Switch" is set to Mute and there is no rotation lock sign close to the battery sign in the upper right side

my ipad 2 won't rotate. i tried reseting it severally my "Use Side Switch" is set to Mute and there is no rotation lock sign close to the battery sign in the upper right side

The software switch is in the task bar at the bottom. Double tap the home button and swipe to the right in the bottom of the screen. The speaker icon on the left would be where the software switch would be.
If you don't see a lock icon in the upper right corner, the screen isn't locked, reboot your iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT1414 My new ipad mini does not allow me to switch between modes in the built-camera app. It is stuck on video mode. Can anyone advise?

My new ipad mini will not let me switch between modes when using the built in camera app. It is stuck on Video mode. I am unable to take photos, although I could when I first used it. Could this be a fault with the pad or with the new 7.0.4 update? Can anyone help please?

Have you tried to force quit the app? Double tap the home button. Scroll sideways if needed to see the icon and preview for the camera app. Flip that app up and off the screen to close it then single tap on the home screen preview or single tap the home button to exit the mode.
Try your camera app again and see if you can switch modes.
When you switch modes, you do have to drag the words, not just tap on the video word, if that makes any sense. When you try to go from video to photo, do you try to drag the photo word to the front?

My iPad Prefs are set for the side switch to Mute; but the speaker does not mute when the switch is moved down.

My iPad Prefs are set for the side switch to Mute; but the speaker does not mute when the switch is moved down.

That setting only works for system sounds like push notifications (emails and the like), some game sounds, keyboard clicks and things like that. If you want to mute all sounds you still have to turn the volume all the way down with the volume switch.

New iPad, side switch failure?

Similar Messages

Maybe you are looking for