New iPad: trouble with downloading apps.

I just bought a new iPad. I cannot download apps for it. I tried to download a free app. I entered all of my information and it just says at the top "Please contact iTunes support to complete this transaction". I gives no explanation as to why I have to contact support. What is wrong with this thing?

They are very good about getting back to you. It may take up to 48 hours, but they will respond. They have always responded to me.
Without know more about your situation, the issue may have been about the way that you created your Apple ID.
But that's just a guess on my part. They will get it resolved for you. Hang in there.

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Having trouble with downloading apps onto my iOS device(s)

i have been having trouble for the last month id say with downloading and updating apps i have purchased onto my ipad 3 iphone 4s and its really annoying i have contaced apple but inorder for them to help me i would have to pay for each device ttechincal fee which is outragous any help....?

Apple wants you to set your security questions. Select a question from the list and then give an answer. Do not forget the answer(s). You only need to set two, that's why it kicks you out and to the Terms and Conditions page before you get to the third. If you cannot Accept the Terms and Conditions on the device go here > Apple - My Apple ID Manage your Apple ID and set the security questions there. I suggest that you set up a recovery email while you're there. After go back to the device and try again. You may need to answer the security questions to proceed with downloads.

Trouble with downloading apps

I am having trouble downloading apps to my iPhone 5. Each time the phone takes me to this added security page where i am mandated to answer 3 questions, in case i forget the password. By the time i pick the 3rd security question, the page automatically goes to the apple "terms and conditions" page. This has been happening for the past 5 days and its same each time i try to download an app. This is so frustrating and i have no way around it. Please help!!!

Apple wants you to set your security questions. Select a question from the list and then give an answer. Do not forget the answer(s). You only need to set two, that's why it kicks you out and to the Terms and Conditions page before you get to the third. If you cannot Accept the Terms and Conditions on the device go here > Apple - My Apple ID Manage your Apple ID and set the security questions there. I suggest that you set up a recovery email while you're there. After go back to the device and try again. You may need to answer the security questions to proceed with downloads.

Dooe anyone have trouble with downloading apps to the Iphone4?

Is anyone having trouble downloading apps to the Iphone 4 and if so how did you correct this problem?

I'm having no problem whatsoever.
Perhaps if you could describe in detail the problem you're having, people could actually offer advice.

Trouble with downloading apps with my password?

I have an Iphone 5 and whenever I try to download a free app and enter my password, a message comes up reading "Unknown Error". After trying at least 3 more times it then tells me I have forgotten my password, however the password works everywhere else. I have changed my password twice now and it still is coming up with the same error message. I've turned my phone off and then back on but I don't know what else I can do. Can anymore help me please?

Contact iTunes support http://www.apple.com/emea/support/itunes/contact.html

HT6147 With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

Trouble with downloading os x mountain lion from app store

Hi! I purchased the new os x mountain lion from app store but I have trouble with downloading it. Its starts the download but constantly stops after few mbs and says an error has occured, check you internet connection. My internet connection is fine, everything else works even downloading other apps. Has anyone an idea how to fix the problem?

Firewalls and anti-virus software can interfer with iTunes/Mac App Store downloads.

Email can take several minutes to download on the new iPad 64 with WiFi. I have an iPad 2, wifi, and another new iPad 8, wifi and neither has the time delay to download email. Please advise.

Email on the new iPad (64) WiFi version can take up to five minutes to download a message. Same message on iPad 2 or new iPad (8) with WiFi are instantaneous. Wondering why and how to correct.

Try quitting the mail app and then relaunch it and see if the emails download correctly.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.

How do I sync my new ipad mini with my old ipad 2, without losing any apps or data in notes? I need step by step instructions for first-time sync with ipad mini. Thanks.

How do I sync my new ipad mini with my old ipad 2, without losing any apps or data in notes? I need step by step instructions for first-time sync with ipad mini. Thanks.

If you synced it many times, you have to have a backup. It's just a question of how old that backup is now. When did you last sync?
First of all launch iTunes on your computer and go to Edit>Preferences>Devices. Do you see any backups for you iPad in that window? If so, how new is the newest backup? That will be the backup that you will want to use. But remember that if you use that backup and it is one month old, you can only restore from that date back in time. Anything that you did on the iPad in the past month will not be in that backup.
Turn on the new iPad Minin and start activating OTA via WiFi. You will get to a certain point in the process where you will be given the choice to Set up as new, Restore from iCloud - or Restore from iTunes. You will want to select Restore from iTunes.
That is the short and sweet version. There are step by step instructions in this article. This applies to the mini as well as the iPad 4 or the iPad 3 for that matter.
http://www.everythingicafe.com/how-to-set-up-new-ipad/2012/03/16/

HT204266 I have apps purchased on an old ipad can I use them on my new ipad air with a new apple ID

I purchased a new ipad air for my wife for chirstmas.
She owns a second generation ipad
If I setup the new ipad air with a different apple ID can the old apps be installed on the new IPAD without repurchasing the apps?
sounds confusing but my real question is
If I set up the ipad using the original user and reinstall the apps can I change apple id's and still use the installed apps?

All apps are tied to the Apple ID they are purchased with and is not transferable.

I recently updated my wifes iphone to v5 so that it could hotpoint with our new ipad. I downloaded her photos from the iphone to our imac but they were deleted from the iphone in the update. Can you import photos onto the iphone from the imac?

I recently updated my wifes iphone to v5 so that it could hotpoint with our new ipad. I downloaded her photos from the iphone to our imac but they were deleted from the iphone in the update. Can you import photos onto the iphone from the imac?

Are you both using different Apple ID on iTunes?
Here's some links to get you up to speed about Home Sharing
Understanding Home Sharing
http://support.apple.com/kb/HT3819
Setting up Home Sharing
http://support.apple.com/kb/HT4620
Message was edited by: ckuan

I have an 3rd generation iTouch with IOS 5.1 and a new ipad LTE with a definitely higher IOS. I didn't plug the new one yet because I want to know...can I keep my apps, email, photos on both devices?

I have a 3rd generation iTouch with IOS 5.1 (won't update any higher) and a new iPad LTE with a definitely higher IOS. I didn't plug the new one yet because I want to know...can I keep my apps, email, photos on both devices? And also can I update my apps on the iPad without causing problems (some apps won't update on my iTouch because the IOS is not 6.0). Thank you.

Do this:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

I just bought an new ipad mini with wifi and cellular. Is there any way to send text messages to people and contacts that do not have iphones such as friends with blackberrys or a samsung galaxy smartphone.

I just bought an new ipad mini with wifi and cellular. Is there any way to send text messages to people and contacts that do not have iphones such as friends with blackberrys or a samsung galaxy smartphone from this ipad. Everytime I try to send a message to a person that does not have an Apple product ( Iphone or Ipad ) it comes up saying contact is not registered for iMessage and wont send it. I can only send them a message from my iPhone 4 instead. Do I have to install a new App from the App store to send these non iMessage cell users a message?

FYI
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

IPad will not download apps.

My iPad will not download apps. It asks for my password, I enter it, then the app appears on screen with "waiting." Then nothing more happens. I am able to download email and get on webpages without trouble. We have an airport wireless router hard wired to our cable modem. Have looked at all the suggestions on apple support page...any ideas?

Do you have any podcasts that could be stuck? Things downloading in the background that might have gotten paused?

Need 10.7 to sync my new iPhone 5 and new iPad 4 with my Mac Book Pro, but it's 10.5.8? What do I do?

I need OS 10.7 to sync my new iPhone 5 and new iPad 4 with my Mac Book Pro, but my MBPro has 10.5.8? What do I do? I want to fix my problem now, but it wants me to purchase the Snow Leopard software and wait for it to be delivered. Why can't I purchase it and then download? Any ideas?

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

New iPad: trouble with downloading apps.

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