New ipad will no longer connect to the internet.
This is not a network problem - all my other devices work fine and are connecting (including iphone, MacBook, girlfriends "new" ipad). Mine worked fine for months then suddenly, i get the wifi signal but in settings, you just see the spinning gear - not the check mark. When you try to open a web page, it just says "not connected to the internet"
This is the second time this has happend with the 3rd generation ipad. I had an ipad 1 for years and no probs, then i upgraded to the new one and it stopped connecting after a month or two. PC World said they had a few people report the same problem so just gave me a refund. Bought a replacement new ipad at Apple and now the same thing has happened to that one. I guess i could take it back to apple but surely there is a fix for this?
I should add that i have also done:
- reset (holding two buttons)
- updated software to latest IOS
- done a full restore to original settings
None of this has solved the problem.
Similar Messages
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My ipad will no longer connect to the internet. Everything else does.
My ipad 1 will no longer connect to the internet. Everything else does. and nothing new was done to the ipad. It's running ios 4 and was fine since the day it came out.
Emma-
In Safari, press on the Bookmarks icon and select History. Then press on Clear History at the top of that menu, and see it there is any improvement.
If not, try unplugging your WiFi router for a few seconds. Then reset the iPad's network. Go to Settings-General-Reset-Reset Network Settings. You will need to reconnect the iPad to WiFi.
Fred -
I just updated my iPad to the iOS 6. My iPad will no longer connect to the Internet.
Help! My wifi says its connecting and then immediately goes off.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Cheers, Tom -
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yeah tried all that. the only thing that i havent tried is to delete itunes completely and restart. its the same with the ipad. i havent done a master reset. i just think it has to be something rather simple as it acknowledges that i have plugged in the ipad as it makes the noise it just come up usb not recognized. it shows up as an unknown device that doestn have any drivers
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Hello dchoffa,
Thank you for using Apple Support Communities!
I would start with this troubleshooting from the article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If the above troubleshooting does not resolve the issue, I would next try the troubleshooting in one of the other sections down toward the bottom that fits your scenario.
Regards,
Sterling -
My Mac Book Pro suddenly will no longer connect to the Internet at my house. Help?
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From the menu bar, select
▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected. -
Will no longer connect to the internet
All of a sudden Adobe Digital editions will no longer connect to the internet. It was fine before last Tuesday. Check internet settings and firewall and nothing helps. Why is it doing this and how can we fix it. Windows 7 - 64 bit
Did this [[Cannot connect after upgrading Firefox|start after upgrading firefox?]]
Generally if Firefox can't connect, but other applications can, it's a configuration problem with a [[Firewalls|software firewall]], either one you installed yourself, one that was included with other security software, or the built-in Windows Firewall. -
after update to the latest version on my ipad, it no longer connects to the internet nor can i send emails. when plugged in to sync with itunes, it remains 'stuck' at syncing step 2 of 7 backing up. has anyone had similar problems? any solutions?
I had this problem. I held down the power switch to power down completely. Takes a few seconds. Then use the power switch to turn on. Might take a couple goes.
Kirk -
I updated my new iPad to the iOS 6 while connected to wifi. However, it will no longer connect to the 3G network. I keep getting the message "could not activate cellular data network" even though the 3G symbol appears normal. I have tried rebooting, but it still doesn't work. Please help!
No. You can't
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My ipad will not stay connect to the internet?
My ipad will not stay connect to thier internet. I have to turn ipad off and back on then it will connect for a short time them I have to turn it off and back on to reconnect?
1. Turn router off for 30 seconds and on again, this will refresh the IP address of your iPad
2. Reset network settings: Settings>General>Reset>Reset Network Settings
3. Try adding your SSID and Password manually
Settings>Wi-Fi>Other...>Other Network -
My iPad 2 will no longer connect to the internet after iOS 6 update
HELP!! My iPad doesny connect tot the internet anymore. I down loaded iOS 6 today (9/19/12) and now it doesnt connect tot the internet anymore.
Hello dchoffa,
Thank you for using Apple Support Communities!
I would start with this troubleshooting from the article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If the above troubleshooting does not resolve the issue, I would next try the troubleshooting in one of the other sections down toward the bottom that fits your scenario.
Regards,
Sterling -
I recently updated my macbook's AirPort Utility to 5.5.3 and it will no longer connect to wireless networks. First let me explain everything I have done already, I have reset my router, and tried on other's (my friends and my schools) networks. I have been able to succesfully connect to my friends wireless (router is made by netgear), but when i try to connect to my network (WRT54G linksys router) and my schools network (im unaware what they use for routers) I am unable to connect, and my AirPort will proceed either state it does not have an IP address and will assign itself one and will not connect to the internet. It will connect to the network with an IP, but will be unable to connect to the internet with the browser claiming DNS lookup failure.
yes, I have deleted and changed my location,
deleted the selected service.
tried resetting my router
cleared my PRAM / NVRAM
installed the newest firmware onto my WRT54G
Renewed my DHCP lease
made sure my Configure IPv4 is using DHCP
and theres a few more but i'm forgetting them.
Any suggestions on why the 5.5.3 update might of screwed up my airport?If everything else is connecting with no issues, I would go into the wifi setting on the iPad and redo the info there, user, password and anything else related to your wifi at your house.
It is possible whatever he reset may have reset something to default setting which will not allow it to connect. If you need too then verify the wifi setting by comparing it with another device setting that works on your home network.
Good luck -
My 3000H will no longer connect to the internet via my cable modem - help please.
I have 3 computers and a media server on a Linksys router with a Comcast cable modem. Everything AOK. 3 weeks ago my Lenovo 3000H shut down and rebooted for no reason. Then I began getting popups while I was on the internet saying that I needed to click on a button to make a dial-up connection. I would hit X or Cancel to make it go away. It happend more frequently and other related popups started, but I could close them and continue normally. Last weekend It happened again but I lost my connection to the internet and it would not reconnect. Now I get a big error message "Connecting through Wan Miniport(PPPOE)... Error 815: The broadband netowrk connection could not be established on your computer because the remote server is not responding. This could be caused by and invalid value for the "Service Name" field for this connection. Please contact your ISP and inquire about the correct value for this field and update it in the Connection Properties..
I called Comcast. They don't have a clue what Error 815 is. I have changed every cable, rebooted the modem, router and all computers countless times, and reset the modem per Comcast. I have taken the router out and connected directly into the Lenovo. I have gone through every screen related to broadband connection to no avail although, being a beginner, I see screens that I have no clue what they do.I have a couple of friends and a Comcast fellow who tried to walk me through the steps they thought would restore my connectio. No luck.
Can anyone walk me through the necessary steps to get me back to ground zero and then through the steps to reestablish my broadband connection?
Help Please?Emma-
In Safari, press on the Bookmarks icon and select History. Then press on Clear History at the top of that menu, and see it there is any improvement.
If not, try unplugging your WiFi router for a few seconds. Then reset the iPad's network. Go to Settings-General-Reset-Reset Network Settings. You will need to reconnect the iPad to WiFi.
Fred -
Mozillla will no longer connect to the internet. Chrome and IE connect fine.
Everytime I open Mozilla it says I can't connect to the internet, but other browsers load it fine. I like Mozilla, but if this is going to be an ongoing issue, I'd rather not use it anymore.
Did this [[Cannot connect after upgrading Firefox|start after upgrading firefox?]]
Generally if Firefox can't connect, but other applications can, it's a configuration problem with a [[Firewalls|software firewall]], either one you installed yourself, one that was included with other security software, or the built-in Windows Firewall. -
My ipad will no longer connect to the tv after software upate
until recently my ipad connected to tv with adaptor no problem,since update it says not compatable with ipad
Hi, sandy5858.
Thank you for visiting Apple Support Communities.
If the adapter that you are using is an Apple branded adapter, here are some troubleshooting steps that may help.
Troubleshooting
If you encounter an issue using the Apple Digital AV Adapter or VGA Adapter:
Disconnect and reconnect the adapter from the iOS device and display.
Connect directly to the TV, projector, or external display using a known-good VGA or HDMI cable.
Remove any VGA or HDMI extension cables or converters.
Note that accessories that convert a VGA or HDMI signal to other video formats (DVI, Composite, Component) are not supported.
Ensure that you are using the latest version of iOS. Some Apple Digital AV Adapters require iOS 5.1 or later.
Note: When using an Apple Digital AV Adapter manufactured before early 2012 with iPad (3rd generation), you may see the "This accessory is not supported" alert. Dismissing the alert will allow you to use the adapter.
For optimal performance, you may need to adjust the video resolution or settings for your display. If your display offers an "auto detect" or "factory default" setting, you may be able to use these options to optimize video resolution and display.
iOS: About Apple Digital AV Adapters
http://support.apple.com/kb/ht4108
Cheers,
Jason H.
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