New iPad2; can't send email. Exact msg is "CANNOT SEND EMAIL. Check the settings for the outgoing servers in Settings Mail,contacts,calendars
Email was set up manually (gmail). Pls help
And you can receive email? You set up your Gmail account using the "Gmail" option and not the "Microsoft Exchange" option, right?
Are you sure that the Internet connection you're using allows IMAP support?
Also, I think you need to enable IMAP in your Gmail settings as well.
Similar Messages
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we had a contaminated email and now we cannot send emails. Our service provider advises that 'Mail' settings may be compromised. but were not willing to get into resetting. How can this be fixed ?
jenfromwa wrote:
we had a contaminated email and now we cannot send emails.
Not exactly sure what you mean by contaminated, but there is currently no known e-mail that could impact the Apple Mail application as you have described.
Without knowing who your e-mail provider is and what type of account (IMAP or POP3) we can't advise you as to what those settings might be.
One way to fix it would be to delete the account from Apple Mail Preferences->Accounts and add it back. -
BT email not working. Cannot send emails from btconnect SMTP after iOS upgrade. This is the only difference I am aware of. Apple iPad 3. Can anyone help me please.
All resolved at last
Deleted the SMTP setting
Recreated the SMTP using the same settings
Able to send emails now
No logic - as usual - just a bug! -
Can receive email from hotmail but cannot send email
i can recieve my hotmail emails ok but i cannot send emails. i keep getting this message:
"cannot send message using the servier hotmail.
Connections to the server “smtp.live.com” on the default ports timed out.
Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent."
Everything was fine till a few days ago then this error appeared. Any help appreciated.
Thankstried again now i get message:
nework diagnostics failed on SMTP ....... -
I updated to iOS5 weeks ago; but suddenly I can't open the mail, contacts, calendar settings and I am not getting any email to my iPad2 AND it keeps trying to connect and it is runnijng the battery down...any help?
I already tried rebooting, and I tried hooking it up to itunes as well, no luck there either.Try to reset all settings.
Settings > General > Reset > Reset all Settings. It won't delete your data.
When you say reboot, do you mean you pressed the home and sleep button at the same time until it restarted? -
My email associated with my iCloud ID has been deleted and my birthday is wrong in the system for the security question. Therefore, I can't delete my old iCloud ID in order to have my new ID on my phone. HELP!
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have an Ipod1 with 3G and an unlimited ATT plan. I want to get an Ipad2 - can I swap SIM cards so that my unlimited service will automatically transfer to the new unit?
You don't actually swap the SIM card. For some reason, AT&T doesn't like you to do it that way.
Go to:
www.att.com/ipadlanding
edit payment information link...then update the following two fields:
IMEI:
ICCID:
You get this info from the iPad (1 or 2) select 'Settings' then 'General' then 'About'...
The IMEI and ICCID info is on that screen. No need to swap the SIM cards. This process outlined above transfers service instantly and does NOT change the plan type, billing, user info, or days remaining. Basically anytime an ATT customer wants to move a data plan the ATT iPad web page is all you need. No phone call!
It took me about 3 minutes and worked perfectly. -
How do I get videos that I recorded off of my iPhone so I can upload them to Facebook? I cannot send them via email nor MMS because it says they're too big.
iTunes is not used to move photos and videos from an iPhone to a computer (it is used to move them the other direction).
Also note that a connected phone or camera does not show in the Finder on a Mac. It should show in Image Capture or iPhoto.
The following has instructions on how to move them: iOS: Import personal photos and videos from iOS devices to your computer
Another option is 3rd party software such as http://www.photosync-app.com -
Why does my IPhone 4S not let me edit my email accounts or add a new account? In Settings> Mail.Contacts, Calendars I can't select these items.
Settings/General/Restrictions - enter the Restrictions passcode - Allow Changes to Accounts.
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I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!
Bucktr09:
I'm having the exact same problem. I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen. I can get my library content but the store is a no go. Is there any one out there with a solution? -
so my sister created an iCloud account for me but she has forgotten the password...she has also forgotten the password for the associated email such that I can't retrieve my password....how do I delete the old account so that I can create a new one???
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?
Can't you try the email option instead?
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Every time I try to open a new web page a window pops up saying the certificate for the page is invalid?? It won't let me on my emails or Facebook
This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
Show Expired Certificates
select it. Otherwise it will show
Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
If that's not what you see, post the contents of the window. -
I tried to restart so many times but still not working, now my email is open and everybody can check it. Pls help
I'm not at all sure about this - if it has any bearing is what I mean - do you have restrictions turned on?
Settings>General>Restrictions>On.... if you do have it turned on, that can prevent anyone from making changes to email accounts. But the way you describe what is happening - it sounds like the Mail, Contacts, Calendars Setting is crashing for some reason. "Send me automatically to the main screen" sounds like a crash - that is what apps do when they crash or quit unexpectedly.
I don't use restrictions and I've never seen them "in action" so to speak. I just assumed that if you had restrictions enabled, the setting is greyed out and "unselectable" if you will.
The only other things I can think of that you can try are to reset the iPad and then restore it if that fails.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If the setting went bad, I know of nothing else to try other than to restore. -
HT5312 I forgot the answers for the security questions and I want send the answers for my email
I forgot the answers for the security questions and I want send the answers for my email
Contact iTunes Support:
Go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'Apple ID Account Security' and fill in that you'd like your security
questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
Cheers,
GB
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