New iPhone 3G handset causing iTunes 10.1.1, to crash while syncing.

My old handset broke and I have recently been sorted out a new one from Apple as mine was under warranty. These were both iPhone 3Gs operating OS 4.2.1. After getting the new phone, I was told to simply plug it in to my PC (running Windows Vista), and click 'Restore from Backup' in iTunes (I have iTunes 10.1.1) and it would sync my apps/music/photos etc so that my new handset would be back to how my original handset was. However, after pressing sync, my phone did half of the sync and then iTunes froze to say 'Not Responding'. This happens time and time again, and the only way I am able to restore anything is by syncing 5 apps at a time, or 20 songs at a time. It cannot complete the full backup -> sync complete without iTunes freezing. This NEVER happened before with my old handset as well. Is this something anyone else has had problems with when they have swapped handsets? Are there any solutions at all? Any help would be great as this is really frustrating!!
Message was edited by: chiefmeister

Ahhh man mine is the only discussion without any replies! Any help or suggestions welcome please!

Similar Messages

  • Itunes 10.4.0.80 crashes while syncing contents

    Hi all,
    i've updated itunes, a few days ago, to the latest version available (10.4.0.80).
    While syncing contents (music and photos) iTunes crashes.
    Here you can find details:
    Nome evento problema:    APPCRASH
    Application Name:    iTunes
    Application Version:    10.4.0.80
    Application Timestamp:    4e262cf4
    Fault Module Name:    QuickTime.qts
    Fault Module Version:    7.70.80.34
    Fault Module Timestamp:    4e13ba08
    Exception Code:    c0000005
    Exception Offset:    00146B36
    Versione SO:    6.0.6002.2.2.0.768.3
    ID impostazioni locali:    1040
    As suggested in other discussions, i've provided to set registry key in order to generate a dump file.

    This worked in the previous version of iTunes (10.4.0).  Unfortunately I can't seem to get it to work in the current version.
    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    iTunes.exe
      Application Version:    10.4.1.10
      Application Timestamp:    4e4e1904
      Fault Module Name:    QuickTime.qts
      Fault Module Version:    7.70.80.34
      Fault Module Timestamp:    4e13ba08
      Exception Code:    c0000005
      Exception Offset:    00146b36
      OS Version:    6.1.7601.2.1.0.256.48
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

  • HT1386 I have Mac itunes and a touch 2G.  My wife has Win7 and touch 4G (both iOS 4.2.1). She got a new iphone, I now have her touch 4G, and am trying to sync it to my Mac itunes.  The music and videos sync, but apps & podcast will not. All checked to syn

    I have Mac itunes and a touch 2G.  My wife has Win7 and touch 4G (both iOS 4.2.1). She got a new iphone, I now have her touch 4G, and am trying to sync it to my Mac itunes.  The music and videos sync to the 4G, but apps & podcast will not. All are checked to sync.  During sync, it gets to "determining apps to sync"  then immediately goes to "finished syncing".   No apps or podcasts from my Mac itunes are on the touch 4G.

    You can only sync to one iTunes library but you can manage music and videos among different computer/libraries.
    It appears that you are trying to sync with a different library.
    - If you want to make the Mac you syncing computer:
    --- Connect the iPod to the computer and make a backup by:
    iOS: How to back up
    --- Restore the iPod from that backup. Note that synced media like apps and music are not in included in the backup.

  • HT1338 got the new iphone 5 which needs itunes 10.7. i have searched for soft    software updates and am informed that it is all up to date! This is not a fact as I am currently on osx 10.5.8. How do I get my imac to acknowledge that there are updates ava

    I have got he new iphone 5 which requres itunes 7. My imac informs me that all updtes are up to date but this is not so! my itunes is not and I am currently on osx 10.5.8. why will it not update as usual?

    Updates are free, what you need is an Upgrade...
    First you need to research all the problems people are having with the higher OSX versions, & make sure you have a bootable clone of what you have just in case.
    then you must get 10.6 if they still have it, install it & update to 10.6.8 so you have the App Store to buy & download the huge 10.8 Installer.
    Snow Leopard/10.6.x Requirements...
    General requirements
       * Mac computer with an Intel processor
        * 1GB of memory (I say 4GB at least, more if you can afford it)
        * 5GB of available disk space (I say 30GB at least)
        * DVD drive for installation
        * Some features require a compatible Internet service provider; fees may apply.
        * Some features require Apple’s MobileMe service; fees and terms apply.
    Which apps work with Mac OS X 10.6?...
    http://snowleopard.wikidot.com/
    It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.
    Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
    Other countries...
    http://support.apple.com/kb/HE57

  • I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss

    I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss
    how do I find the file and replace it or install it?

    I'll reload it tonight when I get home...basically, I bought a new iPhone and downloaded some new medical apps. also had to download an update for iTunes into my mac laptop so I could access iCloud (which was NOT on my prior iTunes software)
    When I synched my new iPhone with the newly downloaded iTunes, I registered my iphone and tried to "back it up" to iCloud and the message indicating that "the required file was not found or has a permissions error...." popped up.
    How do I correct the permissions error, or...am I able to do this somewhere? Or...how do I find the file that is missing?
    Dr. Bob001

  • HT201269 I am trying to set up my new iPhone 5c using the iTunes backup from my iPhone4. It keeps getting stuck of step 2 of 5 "syncing calendars". I waited 18 hours last time and have restarted but the same thing is happening. I hardly use the calendar a

    Trying to set up my new iphone 5c using the iTunes back up from my iPhone 4. It keeps getting stuck on step 2 of 5 "syncing calendars" Considering I hardly use the calendar I don't know why it would take so long. (18 hours and counting)
    Any advice would be greatly appreciated!

    Did you ever resolve the iCloud problem.I am in the same position and its driving me mad!!! If you have a link to an solution I would appreciate it.

  • I just purchased a new iphone 4s and opened itunes and purchased a ringtone.  Today I pushed the itune icon and it opened and promptly closed. How can I fix this?

    I just purchased a new iphone 4s and opened itune store and purchased a ringtone.  Today I tried to open itune store again and it won't run the app.
    I pushed the itune store icon and it opens and promptly closes. I tried multiple times.  How can I fix this?

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Reset all settings
    Settings > General > Reset > Reset all Settings.
    This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings

  • Have a PowerBook G4 with software 10.4.11 and iTunes 9.2.  Got a new iPhone 5 - and seems iTunes does not recognize it. What kind of software update(s) do I need?

    Have a PowerBook G4 with software 10.4.11 and iTunes 9.2.  Got a new iPhone 5 - and seems iTunes does not recognize it. What kind of software update(s) do I need?

    None. An iPhone 5 requires Mac OS X 10.6.8 or newer to be synced from a Mac, which is above the maximum for a PowerBook G4(10.5.8.)
    (79516)

  • Trying to sync new iPhone 6 plus with Itunes on PC

    trying to sync new iPhone 6 plus with Itunes on PC

    Good.  I hope it's going well!
    If not, you should know you need a recent copy of iTunes on your computer.
    You should also check out the iPhone Manual:
    iPhone User Guide for iOS 8.1
    Otherwise, if you are looking for help, it would be good if you told us exactly what your issues are.  What do you see?  What happens (or does not happen)?

  • Just received my iphone 5 upgrade...do i set it up as a "new iPhone" or 'restore from itunes backup'?

    i just received my iphone 5 upgrade in the mail today. trying to set it up and dont know if I am supposed to set it up as a "new iphone" or "restore from itunes"?

    If you have a backup, restore the backup. It will restore the settings you had on your old phone

  • I have the new iPhone 4s.  I'm using cloud.  I try to sync my playlists to my phone an it either erases them completely or keeps saying it cannot move all music files over?  Please help.  Also my purchased ringtones will not sync up as well.

    I have the new iPhone 4s.  I'm using cloud.  I try to sync my playlists to my phone an it either erases them completely or keeps saying it cannot move all music files over?  Please help.  Also my purchased ringtones will not sync up as well.

    iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup? 

  • I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

    I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

    Do the following:
    Make sure you are signed into iMessage and FaceTime with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iPhone and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then go to Settings>iCloud, tap Sign Out and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your phone).

  • I have 2 iPhones using the same itunes on one computer, how do I sync each

    I have 2 iPhones using the same itunes on one computer, how do I sync each one separately and how do I sync my outlook contact separately.... please help

    I tried that and it says "The information on the iPhone "Michael's iPhone is synced with another user account. Do you want to sync this iPhone with the information from this user account instead?
    "Merge Info merges the information on this Iphone with the information fro this user account.
    "Replace Info" replaces the information on this iPhone with the information from this user account."
    I am not sure which user they are talking about. Is it my phone (the one that is hooked up) or the other phone?

  • HT201269 ive recently got a new iPhone 5s due to my old one breaking, it has been sync'd but has now been showing the black apple loading screen for the last 3 hours with less than a quarter of the bar filled. what do i do?

    ive recently got a new iPhone 5s due to my old one breaking, it has been sync'd but has now been showing the black apple loading screen for the last 3 hours with less than a quarter of the bar filled. what do i do?

    Take it back to where you purchased the device and get another device.

  • I have buy a new iphone 4 just a 2 months back, but yesterday suddenly while talking on skype, my phoen switch Off and it never switch On again.

    I have buy a new iphone 4 just a 2 months back, but yesterday suddenly while talking on skype, my phoen switch Off and it never switch On again. I have tried with USB and wall power but it not works. Pls. can any one tell me what is happing with my iphone with in a few months

    Start with this
    http://support.apple.com/kb/TS3281

Maybe you are looking for

  • Using external drive for iTunes Library

    There's about 80G of music on my external hard drive. I'd like to use this music as the library when the external is connected to the laptop. I don't know how to make this work. I know it's possible to duplicate the music on the Powerbook and create

  • Folio builder no login

    today I open my indesign cs6 to work on an old folio I build, but i cannot login in the folio builder. The message is that there is no internet connection: but i do have an internet connection, I even can open the folio producer from out of indesign.

  • Which is better for FCPX... .aiff or .mp3?

    ...all other things being equal. Which file type is better and why? Thanks!

  • How to display the notes?

    In the arrange window, my midi tracks are displayed as midi notes(like in the piano roll). How to let it display as music notes like the ones in the score? THank you!

  • IC Web Cookbook for 4.0

    Hello Experts, I am looking for IC web client cookbook for version 4.0 without SI extension. It would be really helpful if someone can share it with me. Thanks in advance. Regards Vamsi