New iPhone 4S disappears from iTunes....
It disappears from the Devices list in iTunes when I unplug it unlike my iPad which is always there in the Devices list. Is this the way it's supposed to work? Thanks, Judy
If you want to put all the info from the old phone onto the new phone select the backup otion. However make sure you have the new OS on the old phone and sync prior to doing this.
Similar Messages
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The iOS 7.0.6 update failed, my iPhone 5S disappeared from iTunes and now is displaying a picture iTunes logo and a USB plug and black backgraound. Turning it Off and On didn't fix it. iTunes doesn't see it. Any suggestions?
Thanks, Lawrence.
I've tried http://support.apple.com/kb/HT1808 and other suggestions first, which turned out unrelated.
I've finally fixed the issue by plugging the cable in the USB 3 ports in the back of PC instead of the ports in the front, the iTunes saw the phohe and the recovery started automatically.
In the hindsight, I realized that the either the required prerequisite iTunes 11.1.5.5 update installed a USB driver incompatible with my PC's front side USB ports that I always used for my iPhone syncing prior or it was always
incompatible, but worked in all modes except the recovery.
Cheers,
Michael -
i just received my iphone 5 upgrade in the mail today. trying to set it up and dont know if I am supposed to set it up as a "new iphone" or "restore from itunes"?
If you have a backup, restore the backup. It will restore the settings you had on your old phone
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I just got a replaced iphone and I checked back up on icloud, entered apple id and password. Now it says no backups available. You can set up as a new iphone or restore from an iTunes back up. What should I pick because I had checked back up with icloud and all of my info was supposed to be backed up?
You may need to update the software. For now, set up as a new iPhone and then go to Settings > General > Software Update. Update to the latest iOS (5.1.1), then go to Settings > General > Reset > Erase All Content and Settings to go through setup again and see if your backup appears.
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IPhone icon disappeared from iTunes after successful iOS 8.1 installation
Just after I just successfully downloaded and installed iOS 8.1 onto my iPhone 5 from iTunes, I got the following message: "iTunes could not connect this phone. The session ID is missing". I have no idea what that message meant, but now there's no longer an iPhone icon showing in iTunes, although there was before I upgraded the iOS. I had successfully bought several "songs" from the iTunes Store and synced them just prior to uploading the new iPhone iOS. I guess now I will have to eject the phone improperly. Any idea what "ID" that message was referring to, and what I should do? I want to also upgrade the iOS of my iPad, but don't want the same thing to happen.
My new computer is a 13" MacBook Pro with Retina Display, 2.8 Ghz processor, 8 GB memory, running OS 10.10 (Yosemite). iTunes has been working fine.Hey samuelayres,
Thanks for the question and detailed information. You’re in luck, we have a support resource that includes troubleshooting steps for this exact issue:
iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
http://support.apple.com/en-us/TS3221
Thanks,
Matt M. -
Iphone 4s disappears from itune on the sidebar when unplugged; I have tried turning off and on 'sync by wifi' but it still disappears. I am using latest itunes with Mavericks.
GH"sync will resume when macbook is available" following your instructions.
ios7.04 -
I DROPPED MY IPHONE IN THE WATER. A MESSAGE SAYING THAT THE IPHONE NEEDS TO COOL DOWN APPEARED REPETEA REPEATEDLY. I RESTORE TO THE FACTORY SETTINGS AND NOW IT DOES NOT LET ME RESTORE FROM A BACK UP!!! IT KEEPS SAYING IPHONE NEEDS TO COOL AND IT DISAPPEARS FROM ITUNES
ANY SUGGESTIONS?!!!!!!!!!We're fellow users, STOP YELLING AT US! At the very least, get your CAPS lock key fixed.
The device was dropped in water, it is damaged, take it to Apple along with cash or a credit card and get an Out of Warranty replacement. -
While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps and music back. Do I need to set the phone up as new again?
Hi Vidbrent,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
I'm setting up my new iPhone and already have an iTunes account. It's asking me if I would like to set up as a new iPhone, or Restore from the backup of my iTouch. If i set up as a new iPhone will that delete all my music from my previous iTunes account?
It will not do anything at all to your computer.
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Trying to set up my new iphone 5c using the iTunes back up from my iPhone 4. It keeps getting stuck on step 2 of 5 "syncing calendars" Considering I hardly use the calendar I don't know why it would take so long. (18 hours and counting)
Any advice would be greatly appreciated!Did you ever resolve the iCloud problem.I am in the same position and its driving me mad!!! If you have a link to an solution I would appreciate it.
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I have a new ipod nano.
i can't sync it or use it. I tried to reset it.
Safari asks for my keychain password which I cannot remember so when I hit "cancel" my nano disappears from itunes.
help.My new 80GB iPod is doing the same thing. I can't click on anything other than the summary, or iTunes crashes. This happens most of the time, but not quite every time, which makes things even more mysterious. When I do manage to click on something other than the summary, all of the songs under the iPod are grayed out, and it won't let me manually manage them, even though I have that option selected. This has been happening on an eMac running 10.4 with iTunes 7.0.2. When I tried with my dad's powerbook, it didn't happen (also 10.4 with iTunes 7.0.2), but I only tried it once.
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My iphone disappears from itunes - wireless connection.
I have to restart the computer to get itunes to find it again. any help appreciated.
From my own experience, iTunes Wifi Sync can sometimes be a bit annoying...
First, you should have "Sync this iPhone over wifi" (in the General tab) enabled.
Sometimes you have to restart iPhone or iTunes, but I never had to, nor have I heard of people requiring computer restarts...
In your case it could also be a Wifi connection problem. Is your PC or Mac always connected to the same network as the iPhone? Could be a problem with Laptops as you move them between places.
Also, if your Wifi connection is very weak, iPhones tend to fail connecting from time to time. The iPhone would then just disappear from iTunes.
Hope this helps -
Iphone disappears from itunes then reappears
My iPhone disappears from iTunes and then it'll reappear and re-sync. This has happened a few times today as I am charging & syncing my apps. I've uninstalled/reinstalled iTunes but the problem persists. I have the latest iPhone software.
"sync will resume when macbook is available" following your instructions.
ios7.04 -
someone tell me how I can sync my music to my iPhone without it saying on itunes "set up as a new iPhone" or "restore from the backup of: iPod"
You must be trying to sync it with a different computer than the one it used last. No, there is no other way to do this.
The iPhone may be synced to one and only one computer at any given time. If you choose to sync it to another, you can do that as often as you wish, but its content is erased first. -
i just got the iphone 5. i am setting it up now. i had an iphone 4 before and i want everything transfered over. do i set it up as a new phone or restore from itunes backup?
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
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